Top 10 iTeleCenter Alternatives & Competitors

Top 10 Alternatives to iTeleCenter Recently Reviewed By G2 Community

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JustCall
By Saas Labs
4.3/5
(2,368)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with iTeleCenter:
VoIP Providers
Audio Conferencing

Slack
By Salesforce
4.5/5
(38,054)
Product Description
Slack brings all your communication together in one place. It’s real-time messaging, archiving and search for modern teams.
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Categories in common with iTeleCenter:
Audio Conferencing

Webex Suite
By Cisco
4.2/5
(18,724)
Product Description
Webex App is here to help you transform how work gets done, not just enable team chat. Webex Teams is an app for continuous teamwork that brings crystal-clear video meetings, group messaging, file sharing, calling and whiteboarding so your teams can work anytime, on any device, with anyone, across any workstream.
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Categories in common with iTeleCenter:
VoIP Providers
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Nextiva
By Nextiva
4.5/5
(3,440)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Categories in common with iTeleCenter:
VoIP Providers

Quo
By Quo
4.7/5
(3,294)
Product Description
Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.
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Categories in common with iTeleCenter:
VoIP Providers

Zoom Phone
By Zoom
4.6/5
(2,648)
Product Description
Cloud VoIP Services powered by AI - Voice communications for the collaboration era
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Categories in common with iTeleCenter:
VoIP Providers

Podium
By Podium
4.6/5
(2,065)
Product Description
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Categories in common with iTeleCenter:
VoIP Providers

CloudTalk
By CloudTalk
4.4/5
(1,635)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Categories in common with iTeleCenter:
VoIP Providers

Aircall
By Aircall
4.4/5
(1,520)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Categories in common with iTeleCenter:
VoIP Providers

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