Compare Connecteam and Homebase 
At a Glance
Market Segments
Small-Business (85.5% of reviews)
Small-Business (83.1% of reviews)
Entry-Level Pricing
Free 10 Users
Free 1 Location
Connecteam
Star Rating
(3,499)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansHomebase
Star Rating
(395)4.5 out of 5
Market Segments
Small-Business (83.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Location
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Homebase excels in user-friendliness, with many users appreciating its intuitive design. One user mentioned, "I really like how Homebase is very user-friendly," highlighting how easy it is to train new staff and manage schedules.
- Users say that Connecteam stands out for its comprehensive features, particularly for HR and team management. Reviewers noted, "There are so many features to assist with HR and team management," which helps improve communication and visibility across teams.
- According to verified reviews, Homebase offers a strong scheduling tool that users find effective for employee tracking and payroll reporting. One user stated, "It works for scheduling, employee tracking and creating a payroll report," showcasing its practical applications for small businesses.
- Reviewers mention that Connecteam provides excellent support and compliance features, especially for businesses with multiple locations. A user highlighted that it "hit all the buttons for us" regarding time tracking and compliance, making it a reliable choice for complex needs.
- G2 reviewers indicate that while Homebase has a solid entry-level offering with a free plan, Connecteam also provides a free version but with more advanced features that can scale with business growth. This flexibility is noted as a significant advantage for users looking for long-term solutions.
- Users report that both platforms are easy to set up, but Homebase has a slight edge in the onboarding process, with one user praising its "simple onboarding process" that makes adding staff straightforward. In contrast, Connecteam's setup is described as slightly more complex, though still manageable.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
Free Trial
Connecteam
Free Trial is available
Homebase
Free Trial is available
Ratings
Meets Requirements
8.9
3,226
8.9
274
Ease of Use
9.0
3,306
9.0
277
Ease of Setup
8.9
3,143
9.0
217
Ease of Admin
9.0
2,859
8.9
145
Quality of Support
9.1
2,648
8.7
223
Has the product been a good partner in doing business?
9.2
2,728
8.7
141
Product Direction (% positive)
9.5
3,252
8.8
265
Features by Category
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.9
90
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
233
Not enough data
Feature Not Available
Not enough data
9.1
234
Not enough data
8.4
220
Not enough data
8.6
220
Not enough data
8.6
227
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
7.8
26
Not enough data
6.7
23
Not enough data
7.4
27
Administration
Not enough data
8.3
32
Not enough data
6.8
30
Not enough data
7.9
30
Not enough data
7.1
23
Not enough data
5.8
22
Not enough data
5.8
22
Not enough data
6.9
25
Not enough data
6.5
25
Not enough data
6.5
24
Taxes
Not enough data
6.4
23
Not enough data
7.0
27
Not enough data
6.5
26
Integration
Not enough data
5.7
20
Not enough data
7.3
27
Not enough data
6.0
19
Not enough data
5.9
20
Platform
Not enough data
7.3
23
Not enough data
7.7
24
Not enough data
7.5
25
Not enough data
7.6
24
Automation
8.6
1324
7.4
51
Logistics
8.6
1286
7.5
64
8.5
1274
7.7
68
8.3
1291
7.4
48
Management
8.8
1298
8.4
74
8.9
1296
8.3
63
8.7
1299
7.7
55
9.1
1314
8.0
62
9.1
1301
8.0
62
9.1
1319
8.5
64
8.6
1259
7.8
56
Monitoring
8.4
1262
7.9
50
8.5
1252
7.7
47
8.0
1224
7.3
57
Business Instant Messaging
8.8
494
Not enough data
9.1
510
Not enough data
8.7
489
Not enough data
Business Instant Messaging
7.8
465
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
494
Not enough data
9.0
490
Not enough data
8.0
469
Not enough data
Generative AI - Business Instant Messaging
7.5
372
Not enough data
AI - Business Instant Messaging
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Not enough data
Agentic AI - Business Instant Messaging
7.4
94
Not enough data
7.6
93
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Platform Basics
8.4
38
8.5
21
9.5
42
8.0
22
8.9
40
8.0
22
Platform Data
9.4
41
8.6
23
8.8
42
8.4
22
Platform Additional Functionality
9.1
40
7.4
22
9.1
41
9.2
22
8.8
40
8.8
23
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.7
43
Not enough data
8.3
43
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
Feature Not Available
Not enough data
Guide Options
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Not enough data
Guide Tools
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Not enough data
Access Options
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Not enough data
Employee Engagement
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
Not enough data
User Experience & Accessibility - Employee Communications
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
987
Not enough data
Content Distribution - Employee Communications
8.6
997
Not enough data
7.8
961
Not enough data
8.0
965
Not enough data
Additional Features - Employee Communications
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
138
Not enough data
Platform Basics
8.4
1383
7.8
83
9.0
1434
8.3
88
9.1
1429
8.3
91
Platform Content
8.4
1395
7.8
80
8.3
1360
7.5
67
8.3
1377
7.2
65
Platform Additional Functionality
7.9
1276
7.4
67
9.1
1399
8.6
83
Feature Not Available
7.5
71
8.7
1380
7.6
71
Feature Not Available
7.8
67
Platform Basics
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Not enough data
Platform Content
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Not enough data
Platform Additional Functionality
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Not enough data
Generative AI
7.0
57
Not enough data
6.9
56
Not enough data
Before the Job
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
Not enough data
On the Job
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
Not enough data
After the Job
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Not enough data
Agentic AI - Field Service Management
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Not enough data
Platform Content
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Not enough data
Platform
8.5
1661
8.0
33
7.6
1564
6.7
22
7.9
1537
7.4
22
8.9
1623
8.9
33
9.1
1642
8.7
36
9.2
1611
8.9
37
8.6
1592
8.0
28
8.8
1606
8.7
30
Time Tracking
9.1
1473
Not enough data
8.8
1440
Not enough data
8.4
1383
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1446
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1414
Not enough data
8.7
1439
Not enough data
8.5
1414
Not enough data
9.0
1411
Not enough data
Platform
8.6
1405
Not enough data
7.8
1278
Not enough data
8.1
1310
Not enough data
9.0
1388
Not enough data
9.0
1375
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1661
8.0
33
7.6
1564
6.7
22
7.9
1537
7.4
22
8.9
1623
8.9
33
9.1
1642
8.7
36
9.2
1611
8.9
37
8.6
1592
8.0
28
8.8
1606
8.7
30
Workforce Management Platform Features
8.6
14
8.0
23
9.1
1160
9.5
52
9.1
1172
8.6
42
8.8
1136
8.5
35
8.4
1107
7.9
21
Feature Not Available
7.3
22
8.4
1083
7.5
22
8.9
1110
8.8
36
8.8
1104
8.6
29
9.2
1145
8.8
39
Categories
Categories
Shared Categories
Connecteam and Homebase are categorized as Restaurant Scheduling, Time & Attendance, Employee Scheduling, and Workforce Management
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, HIPAA Compliant Messaging, Employee Recognition, Employee Intranet, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Field Service Management, and Help Desk
Homebase is categorized as Payroll
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.0%
Restaurants
14.5%
Food & Beverages
12.8%
Retail
10.0%
Hospitality
8.7%
Entertainment
4.2%
Other
49.8%
Discussions
Is Connecteam secure?
2 Comments
CS
Connecteam is certified with ISO27001 and SOC2, and is HIPAA compliant alongside the GDPR and CCPA. These are all the golden standards when it comes to...Read more
How do you use Connecteam?
2 Comments
CS
The platform has around 20 different products in one place, replacing the need for 6-7 different apps if you use most of its main tools. It's very simple to...Read more
Is Connecteam a good app?
2 Comments
MB
Great app. You can do more on the app as an Employee than you can on the desktop. Read more
Is Homebase legit?
2 Comments
Official Response from Homebase
Yes. Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and...Read more
How does Homebase app work?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
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