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At a Glance
Market Segments
Small-Business (85.7% of reviews)
Small-Business (80.9% of reviews)
Entry-Level Pricing
Free 10 Users
Free 1 Location
Connecteam
Star Rating
(3,449)4.6 out of 5
Market Segments
Small-Business (85.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansHomebase
Star Rating
(207)4.4 out of 5
Market Segments
Small-Business (80.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Location
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Connecteam excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Homebase. Users appreciate its intuitive interface, with one reviewer noting, "It is very simple to use, and easy to set up new users," which highlights its user-friendly design.
- Users say that Homebase offers a convenient way to manage hours and wages, making it particularly beneficial for busy employees. One user mentioned, "The efficiency to keep track of hours and wages in one place is very convenient," showcasing its effectiveness in time management.
- Reviewers mention that Connecteam's HR features, such as tracking PTO and sick time, are exceptional. A user highlighted, "The HR side, the tracking for PTO and Sick time is amazing," indicating that it meets the needs of organizations with complex HR requirements.
- According to verified reviews, Homebase shines in its ease of setup, with users noting that they can "get up and running regularly." This is particularly advantageous for small businesses looking for a quick implementation process during peak times.
- G2 reviewers report that Connecteam's mobile capabilities are a strong point, with features that help remote teams stay connected. One user stated, "It also helps me know who’s working when since we are a remote organization," emphasizing its effectiveness in managing remote workforces.
- Users say that while Homebase is effective for scheduling, it sometimes struggles with customization options. A user mentioned the simplicity of scheduling multiple people, but there are hints that more advanced customization could enhance the experience further.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
Free Trial
Connecteam
Free Trial is available
Homebase
Free Trial is available
Ratings
Meets Requirements
8.9
3,189
8.6
184
Ease of Use
9.0
3,267
8.9
186
Ease of Setup
8.9
3,106
9.0
128
Ease of Admin
9.0
2,839
9.0
111
Quality of Support
9.1
2,616
8.5
151
Has the product been a good partner in doing business?
9.3
2,708
8.6
108
Product Direction (% positive)
9.5
3,214
8.5
182
Features by Category
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.8
89
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
229
Not enough data
Feature Not Available
Not enough data
9.1
228
Not enough data
8.5
219
Not enough data
8.6
218
Not enough data
8.7
223
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
7.5
23
Not enough data
6.6
22
Not enough data
7.1
24
Administration
Not enough data
7.7
24
Not enough data
6.1
25
Not enough data
7.2
23
Not enough data
6.7
20
Not enough data
5.6
21
Not enough data
5.6
21
Not enough data
6.6
23
Not enough data
6.1
22
Not enough data
5.8
20
Taxes
Not enough data
6.1
21
Not enough data
6.1
21
Not enough data
5.6
21
Integration
Not enough data
5.7
20
Not enough data
7.1
25
Not enough data
6.0
19
Not enough data
5.9
20
Platform
Not enough data
7.3
22
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.5
23
Automation
8.6
1322
7.3
50
Logistics
8.6
1284
7.3
54
8.5
1272
7.3
53
8.3
1289
7.4
48
Management
8.8
1296
7.9
55
8.9
1294
8.2
55
8.7
1297
7.7
53
9.1
1312
8.0
56
9.1
1299
7.8
56
9.1
1317
8.5
55
8.6
1257
7.8
54
Monitoring
8.4
1260
7.8
49
8.5
1250
7.7
47
8.0
1221
6.9
45
Business Instant Messaging
8.8
491
Not enough data
9.1
506
Not enough data
8.7
486
Not enough data
Business Instant Messaging
7.7
462
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
490
Not enough data
9.0
487
Not enough data
8.0
466
Not enough data
Generative AI - Business Instant Messaging
7.5
370
Not enough data
AI - Business Instant Messaging
7.4
370
Not enough data
7.7
369
Not enough data
7.3
366
Not enough data
7.5
367
Not enough data
Agentic AI - Business Instant Messaging
7.4
91
Not enough data
7.7
90
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Platform Basics
8.4
38
8.5
21
9.5
42
8.0
22
8.9
40
8.0
22
Platform Data
9.4
40
8.7
22
8.8
42
8.4
22
Platform Additional Functionality
9.1
40
7.4
22
9.0
40
9.2
22
8.8
40
8.8
23
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.8
42
Not enough data
8.2
42
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
6.4
36
Not enough data
Guide Options
8.0
459
Not enough data
8.2
469
Not enough data
8.4
473
Not enough data
8.7
483
Not enough data
8.9
481
Not enough data
Guide Tools
8.5
457
Not enough data
8.4
461
Not enough data
8.5
460
Not enough data
8.4
457
Not enough data
Access Options
8.2
446
Not enough data
8.9
468
Not enough data
8.7
456
Not enough data
Functionality
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1248
Not enough data
7.9
1211
Not enough data
8.9
1262
Not enough data
Feature Not Available
Not enough data
8.3
1206
Not enough data
Employee Engagement
8.7
1251
Not enough data
8.9
1235
Not enough data
9.0
1232
Not enough data
7.9
1179
Not enough data
9.1
1258
Not enough data
8.9
1046
Not enough data
8.2
996
Not enough data
9.0
1044
Not enough data
User Experience & Accessibility - Employee Communications
8.8
999
Not enough data
8.5
997
Not enough data
8.2
966
Not enough data
8.5
986
Not enough data
Content Distribution - Employee Communications
8.6
995
Not enough data
7.8
960
Not enough data
8.0
965
Not enough data
Additional Features - Employee Communications
8.4
976
Not enough data
8.2
974
Not enough data
7.8
958
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
137
Not enough data
Platform Basics
8.4
1382
7.7
80
9.0
1431
8.2
83
9.1
1428
8.3
85
Platform Content
8.4
1395
7.8
80
8.3
1360
7.4
66
8.3
1377
7.2
65
Platform Additional Functionality
7.9
1275
7.4
67
9.1
1397
8.6
79
Feature Not Available
7.4
70
8.7
1380
7.5
69
Feature Not Available
7.8
66
Platform Basics
8.9
390
Not enough data
9.1
388
Not enough data
9.3
383
Not enough data
Platform Content
8.8
382
Not enough data
8.7
373
Not enough data
8.7
384
Not enough data
Platform Additional Functionality
8.1
365
Not enough data
9.3
380
Not enough data
7.7
362
Not enough data
9.1
370
Not enough data
8.6
374
Not enough data
Generative AI
7.1
56
Not enough data
6.9
55
Not enough data
Before the Job
8.4
222
Not enough data
8.7
218
Not enough data
8.9
224
Not enough data
7.6
211
Not enough data
On the Job
8.8
221
Not enough data
9.2
224
Not enough data
7.7
213
Not enough data
7.2
209
Not enough data
7.1
205
Not enough data
After the Job
8.2
216
Not enough data
8.2
212
Not enough data
6.3
201
Not enough data
6.6
206
Not enough data
Agentic AI - Field Service Management
7.1
29
Not enough data
7.1
29
Not enough data
7.3
29
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.7
97
Not enough data
8.6
93
Not enough data
8.6
94
Not enough data
8.5
92
Not enough data
8.5
93
Not enough data
8.9
93
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
98
Not enough data
9.3
95
Not enough data
9.1
97
Not enough data
9.0
98
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
96
Not enough data
8.5
92
Not enough data
8.8
95
Not enough data
8.7
92
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
767
Not enough data
8.2
755
Not enough data
Platform Content
8.3
745
Not enough data
8.3
740
Not enough data
8.2
738
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
743
Not enough data
8.2
738
Not enough data
8.6
773
Not enough data
8.4
742
Not enough data
Platform
8.5
1657
7.5
25
7.6
1560
6.6
21
7.9
1533
7.3
21
8.9
1618
8.7
26
9.1
1638
8.8
26
9.2
1603
8.5
25
8.6
1586
7.8
23
8.8
1601
8.5
26
Time Tracking
9.1
1464
Not enough data
8.8
1435
Not enough data
8.4
1379
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1441
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1410
Not enough data
8.7
1435
Not enough data
8.5
1410
Not enough data
9.0
1407
Not enough data
Platform
8.6
1400
Not enough data
7.8
1273
Not enough data
8.1
1306
Not enough data
9.0
1383
Not enough data
9.0
1371
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1657
7.5
25
7.6
1560
6.6
21
7.9
1533
7.3
21
8.9
1618
8.7
26
9.1
1638
8.8
26
9.2
1603
8.5
25
8.6
1586
7.8
23
8.8
1601
8.5
26
Workforce Management Platform Features
Feature Not Available
8.0
22
9.0
1141
9.0
24
9.1
1151
8.8
24
8.8
1119
8.5
24
8.4
1098
7.8
20
Feature Not Available
7.2
21
8.4
1076
7.5
21
8.9
1097
8.4
24
8.8
1089
8.5
24
9.2
1125
8.7
23
Categories
Categories
Shared Categories
Connecteam and Homebase are categorized as Restaurant Scheduling, Time & Attendance, Employee Scheduling, and Workforce Management
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, HIPAA Compliant Messaging, Employee Recognition, Employee Intranet, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Field Service Management, and Help Desk
Homebase is categorized as Payroll
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.3%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.7%
Hospitality
4.3%
Other
67.9%
Restaurants
18.1%
Food & Beverages
13.6%
Retail
9.5%
Hospitality
6.5%
Entertainment
4.0%
Other
48.2%
Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
BT
YesRead more
Is Homebase legit?
2 Comments
AF
Yes! Homebase is an excellent management tool for employees and employers. Highly recommended by both sides!Read more
What is homebase software?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How does Homebase app work?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
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