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At a Glance
Market Segments
Small-Business (85.8% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
Free 10 Users
Free 1 Location
Connecteam
Star Rating
(3,384)4.6 out of 5
Market Segments
Small-Business (85.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansHomebase
Star Rating
(205)4.4 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Location
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Homebase excels in Shift Scheduling with a score of 9.4, making it a favorite for businesses needing to manage employee shifts efficiently. In contrast, Connecteam scores slightly lower at 9.1, indicating that while it offers solid scheduling features, it may not be as robust as Homebase in this area.
- Reviewers mention that Connecteam shines in Quality of Support, scoring 9.2 compared to Homebase's 8.5. Users appreciate the responsiveness and helpfulness of Connecteam's support team, which can be crucial for small businesses needing quick assistance.
- G2 users highlight that Connecteam offers superior Customization options with a score of 8.6, allowing businesses to tailor the software to their specific needs. Homebase, with a score of 7.8, provides fewer customization features, which may limit flexibility for some users.
- Users on G2 report that Connecteam's Process Automation features are more advanced, scoring 8.7 compared to Homebase's 7.2. This difference suggests that Connecteam can help streamline workflows more effectively, which is a significant advantage for businesses looking to improve efficiency.
- Reviewers say that both products perform well in Mobility, but Connecteam edges out with a score of 9.2 versus Homebase's 8.9. Users appreciate Connecteam's mobile app for its user-friendly interface and functionality, which is essential for teams that work remotely or on-the-go.
- Users report that Homebase's Employee Information Management features score 8.7, while Connecteam scores higher at 9.1. This indicates that Connecteam provides a more comprehensive solution for managing employee data, which is vital for HR processes in small businesses.
Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Homebase
Basic
Free
1 Location
Get started with Homebase and set up a new team.
- Up to 20 employees
- Basic scheduling
- Basic time tracking
Free Trial
Connecteam
Free Trial is available
Homebase
Free Trial is available
Ratings
Meets Requirements
8.9
3,150
8.6
182
Ease of Use
9.0
3,226
8.9
184
Ease of Setup
8.9
3,067
9.0
126
Ease of Admin
9.0
2,808
9.0
109
Quality of Support
9.1
2,582
8.5
149
Has the product been a good partner in doing business?
9.3
2,678
8.6
106
Product Direction (% positive)
9.5
3,173
8.5
180
Features by Category
Ticket and Case Management
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.8
89
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
Communication Channels
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.1
225
Not enough data
Feature Not Available
Not enough data
9.1
223
Not enough data
8.5
216
Not enough data
8.6
216
Not enough data
8.7
219
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
7.5
23
Not enough data
6.6
22
Not enough data
7.1
24
Administration
Not enough data
7.7
24
Not enough data
6.1
25
Not enough data
7.2
23
Not enough data
6.7
20
Not enough data
5.6
21
Not enough data
5.6
21
Not enough data
6.6
23
Not enough data
6.1
22
Not enough data
5.8
20
Taxes
Not enough data
6.1
21
Not enough data
6.1
21
Not enough data
5.6
21
Integration
Not enough data
5.7
20
Not enough data
7.1
25
Not enough data
6.0
19
Not enough data
5.9
20
Platform
Not enough data
7.3
22
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.5
23
Automation
8.6
1320
7.3
50
Logistics
8.6
1283
7.3
54
8.5
1271
7.3
53
8.3
1288
7.4
48
Management
8.8
1294
7.9
54
8.9
1292
8.1
54
8.7
1295
7.7
53
9.1
1310
8.0
56
9.1
1298
7.8
56
9.1
1315
8.5
55
8.6
1256
7.8
54
Monitoring
8.4
1259
7.8
49
8.5
1249
7.7
47
8.0
1220
6.9
45
Business Instant Messaging
8.8
490
Not enough data
9.1
504
Not enough data
8.7
485
Not enough data
Business Instant Messaging
7.7
461
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
489
Not enough data
9.0
486
Not enough data
8.0
465
Not enough data
Generative AI - Business Instant Messaging
7.5
369
Not enough data
AI - Business Instant Messaging
7.4
369
Not enough data
7.7
368
Not enough data
7.3
366
Not enough data
7.5
367
Not enough data
Agentic AI - Business Instant Messaging
7.4
91
Not enough data
7.7
90
Not enough data
Platform
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Not enough data
Platform Basics
8.4
38
8.5
21
9.5
42
8.0
22
8.9
40
8.0
22
Platform Data
9.4
40
8.7
22
8.8
42
8.4
22
Platform Additional Functionality
9.1
40
7.4
22
9.0
40
9.2
22
8.8
40
8.7
22
Agentic AI - Restaurant Scheduling
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Not enough data
Platform Basics
8.8
42
Not enough data
8.2
42
Not enough data
Back Office
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Not enough data
Front of Office
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Not enough data
Platform Data
Feature Not Available
Not enough data
Agentic AI - Restaurant Management
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
Generative AI
7.0
37
Not enough data
6.4
36
Not enough data
Guide Options
8.0
459
Not enough data
8.2
469
Not enough data
8.4
473
Not enough data
8.7
482
Not enough data
8.9
481
Not enough data
Guide Tools
8.5
457
Not enough data
8.4
461
Not enough data
8.5
460
Not enough data
8.4
457
Not enough data
Access Options
8.2
446
Not enough data
8.9
468
Not enough data
8.7
456
Not enough data
Functionality
7.9
322
Not enough data
8.9
346
Not enough data
8.7
335
Not enough data
8.5
333
Not enough data
Management
8.8
338
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Not enough data
Information Distribution
8.6
1247
Not enough data
7.9
1210
Not enough data
8.9
1261
Not enough data
Feature Not Available
Not enough data
8.3
1205
Not enough data
Employee Engagement
8.7
1250
Not enough data
8.9
1233
Not enough data
9.0
1231
Not enough data
7.9
1178
Not enough data
9.1
1257
Not enough data
8.9
1045
Not enough data
8.2
995
Not enough data
9.0
1043
Not enough data
User Experience & Accessibility - Employee Communications
8.8
998
Not enough data
8.5
996
Not enough data
8.2
965
Not enough data
8.5
984
Not enough data
Content Distribution - Employee Communications
8.6
994
Not enough data
7.8
959
Not enough data
8.0
963
Not enough data
Additional Features - Employee Communications
8.4
975
Not enough data
8.2
973
Not enough data
7.8
957
Not enough data
Agentic AI - Employee Communications
7.4
139
Not enough data
7.6
137
Not enough data
Platform Basics
8.4
1381
7.7
80
9.0
1430
8.2
83
9.1
1426
8.3
84
Platform Content
8.4
1393
7.8
80
8.3
1359
7.4
66
8.3
1375
7.2
65
Platform Additional Functionality
7.9
1273
7.4
67
9.0
1390
8.6
79
Feature Not Available
7.4
70
8.7
1378
7.5
69
Feature Not Available
7.8
66
Platform Basics
8.9
390
Not enough data
9.1
388
Not enough data
9.3
383
Not enough data
Platform Content
8.8
381
Not enough data
8.7
373
Not enough data
8.7
384
Not enough data
Platform Additional Functionality
8.1
365
Not enough data
9.3
380
Not enough data
7.7
362
Not enough data
9.1
370
Not enough data
8.6
374
Not enough data
Generative AI
7.1
56
Not enough data
6.9
55
Not enough data
Before the Job
8.4
222
Not enough data
8.7
217
Not enough data
8.9
224
Not enough data
7.6
211
Not enough data
On the Job
8.8
220
Not enough data
9.2
224
Not enough data
7.7
213
Not enough data
7.2
209
Not enough data
7.1
205
Not enough data
After the Job
8.2
216
Not enough data
8.2
212
Not enough data
6.3
201
Not enough data
6.6
206
Not enough data
Agentic AI - Field Service Management
7.1
29
Not enough data
7.1
29
Not enough data
7.3
29
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.7
95
Not enough data
8.6
92
Not enough data
8.6
93
Not enough data
8.5
91
Not enough data
8.5
92
Not enough data
8.9
92
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
97
Not enough data
9.4
94
Not enough data
9.1
96
Not enough data
9.0
97
Not enough data
Operations - Frontline Worker Communication Platforms
8.9
95
Not enough data
8.5
91
Not enough data
8.8
93
Not enough data
8.7
91
Not enough data
Agentic AI - Frontline Worker Communication Platforms
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Not enough data
Agentic AI - Employee Intranet
7.9
21
Not enough data
7.8
21
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Feature Not Available
Not enough data
8.7
766
Not enough data
8.2
754
Not enough data
Platform Content
8.3
744
Not enough data
8.3
739
Not enough data
8.2
737
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.5
742
Not enough data
8.2
737
Not enough data
8.6
772
Not enough data
8.4
741
Not enough data
Platform
8.5
1653
7.5
25
7.6
1557
6.6
21
7.9
1532
7.3
21
8.9
1612
8.7
26
9.1
1629
8.8
26
9.2
1597
8.5
25
8.6
1583
7.8
23
8.8
1598
8.5
26
Time Tracking
9.1
1453
Not enough data
8.8
1431
Not enough data
8.4
1376
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.2
1436
Not enough data
Administration
Feature Not Available
Not enough data
8.7
1408
Not enough data
8.7
1433
Not enough data
8.5
1408
Not enough data
9.0
1404
Not enough data
Platform
8.6
1398
Not enough data
7.8
1272
Not enough data
8.1
1305
Not enough data
9.0
1381
Not enough data
9.0
1369
Not enough data
Feature Not Available
Not enough data
Platform
8.5
1653
7.5
25
7.6
1557
6.6
21
7.9
1532
7.3
21
8.9
1612
8.7
26
9.1
1629
8.8
26
9.2
1597
8.5
25
8.6
1583
7.8
23
8.8
1598
8.5
26
Workforce Management Platform Features
Feature Not Available
8.0
22
9.0
1121
9.0
24
9.1
1132
8.8
24
8.8
1115
8.5
24
8.4
1096
7.8
20
Feature Not Available
7.2
21
8.4
1073
7.5
21
8.9
1092
8.4
24
8.8
1086
8.5
24
9.2
1113
8.7
23
Categories
Categories
Shared Categories
Connecteam and Homebase are categorized as Restaurant Scheduling, Time & Attendance, Employee Scheduling, and Workforce Management
Unique Categories
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, HIPAA Compliant Messaging, Employee Recognition, Employee Intranet, Employee Engagement, Restaurant Management, Cleaning Services, Time Tracking, Field Service Management, and Help Desk
Homebase is categorized as Payroll
Reviews
Reviewers' Company Size
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Homebase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
12.4%
Retail
5.6%
Hospital & Health Care
5.4%
Health, Wellness and Fitness
4.5%
Hospitality
4.3%
Other
67.8%
Restaurants
17.8%
Food & Beverages
13.7%
Retail
9.6%
Hospitality
6.6%
Entertainment
4.1%
Other
48.2%
Discussions
Can employees log in from a desktop computer/laptop?
2 Comments
BT
YesRead more
Is Homebase legit?
2 Comments
AF
Yes! Homebase is an excellent management tool for employees and employers. Highly recommended by both sides!Read more
What is homebase software?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
How does Homebase app work?
1 Comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
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