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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Mid-Market (55.9% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
No pricing available
Guru
Star Rating
(2,323)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansHighspot
Star Rating
(1,196)4.7 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HighspotGuru vs Highspot
When assessing the two solutions, reviewers found Guru easier to use, set up, and administer. However, reviewers preferred doing business with Highspot overall.
- Guru and Highspot both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Highspot is the preferred option.
- When assessing product direction, Guru and Highspot received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Highspot
No pricing availableFree Trial
Guru
Free Trial is available
Highspot
No trial information availableRatings
Meets Requirements
9.2
1,916
9.2
917
Ease of Use
9.2
1,938
9.1
932
Ease of Setup
9.3
955
8.8
362
Ease of Admin
9.0
476
8.7
330
Quality of Support
9.3
1,514
9.4
771
Has the product been a good partner in doing business?
9.4
429
9.6
323
Product Direction (% positive)
9.2
1,815
9.2
865
Features by Category
Content Management
9.3
111
Not enough data
9.3
109
Not enough data
9.3
110
Not enough data
Content Discovery
9.4
111
Not enough data
9.3
109
Not enough data
9.2
108
Not enough data
9.0
104
Not enough data
9.3
102
Not enough data
9.1
105
Not enough data
Generative AI
9.1
69
Not enough data
9.2
70
Not enough data
Administration
9.2
678
Not enough data
9.2
672
Not enough data
9.1
668
Not enough data
Knowledge Management
9.6
793
Not enough data
9.2
741
Not enough data
9.2
701
Not enough data
Compliance
9.2
690
Not enough data
9.1
659
Not enough data
9.2
654
Not enough data
9.1
633
Not enough data
Customer Support
9.2
763
Not enough data
9.2
722
Not enough data
9.0
647
Not enough data
Data Security
9.2
634
Not enough data
9.2
631
Not enough data
9.3
653
Not enough data
9.1
635
Not enough data
Administration
9.2
680
Not enough data
9.3
703
Not enough data
9.4
771
Not enough data
Generative AI
9.0
487
Not enough data
Knowledge Pages
9.0
687
Not enough data
9.1
642
Not enough data
9.0
687
Not enough data
8.8
587
Not enough data
8.9
548
Not enough data
9.1
560
Not enough data
Knowledge Dissemination
8.9
669
Not enough data
9.0
669
Not enough data
9.5
742
Not enough data
9.1
716
Not enough data
9.1
580
Not enough data
9.2
582
Not enough data
9.3
582
Not enough data
9.0
552
Not enough data
9.1
564
Not enough data
Agentic AI - Knowledge Base
8.6
101
Not enough data
9.0
103
Not enough data
8.8
101
Not enough data
Compatibility
9.3
99
Not enough data
8.9
96
Not enough data
8.9
94
Not enough data
Agentic AI - Enterprise Search Software
8.8
45
Not enough data
8.7
43
Not enough data
9.0
44
Not enough data
8.8
42
Not enough data
9.0
44
Not enough data
8.7
43
Not enough data
Search Queries
9.1
95
Not enough data
9.4
99
Not enough data
9.1
92
Not enough data
9.1
88
Not enough data
9.3
96
Not enough data
AI powered search - Enterprise Search Software
8.6
32
Not enough data
8.3
29
Not enough data
9.4
33
Not enough data
Functionality
9.0
94
Not enough data
9.3
98
Not enough data
9.1
96
Not enough data
Compatibility - Enterprise Search Software
8.9
29
Not enough data
9.5
32
Not enough data
8.7
29
Not enough data
Functionality - Enterprise Search Software
8.9
29
Not enough data
9.5
29
Not enough data
9.1
30
Not enough data
Search Queries - Enterprise Search Software
8.9
30
Not enough data
9.5
32
Not enough data
8.4
32
Not enough data
9.3
30
Not enough data
Responses
8.6
55
Not enough data
8.7
58
Not enough data
9.2
61
Not enough data
Automation - AI Agents
8.7
51
Not enough data
8.3
55
Not enough data
8.2
57
Not enough data
8.8
55
Not enough data
9.0
53
Not enough data
Platform
8.8
59
Not enough data
8.8
53
Not enough data
8.6
57
Not enough data
Autonomy - AI Agents
8.9
57
Not enough data
8.8
56
Not enough data
8.8
58
Not enough data
8.9
56
Not enough data
Generative AI
9.0
61
Not enough data
8.8
59
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.3
606
Not enough data
8.8
567
Not enough data
8.6
561
Not enough data
8.9
636
Not enough data
9.4
624
Analytics
Not enough data
8.5
557
Not enough data
8.7
557
Not enough data
8.7
502
Not enough data
9.1
619
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Highspot share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Highspot is categorized as Sales Enablement
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Highspot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.9%
Information Technology and Services
11.0%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Computer Software
27.6%
Information Technology and Services
15.0%
Marketing and Advertising
13.4%
Internet
6.6%
Financial Services
2.9%
Other
34.5%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
is there a way to "archive" material?
2 Comments
EM
Yes, you can archive content in Highspot. Archiving content hides older content without fully deleting the item. You can restore them if needed.
Also,...Read more
Why do I need Highspot?
2 Comments
Official Response from Highspot
Highspot helps companies create better customer experiences by ensuring go-to-market teams are aligned and prepared for any conversation with dynamic...Read more
How is Highspot different than other solutions?
2 Comments
MM
I don't where other solutions in this space of the market stand today, but the biggest differentiator that I have noticed that has had a substantial impact...Read more
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