Compare Guru and Highspot 
At a Glance
Market Segments
Mid-Market (56.6% of reviews)
Mid-Market (55.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Guru
Star Rating
(2,313)4.7 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about GuruHighspot
Star Rating
(1,197)4.7 out of 5
Market Segments
Mid-Market (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HighspotGuru vs Highspot
When assessing the two solutions, reviewers found Guru easier to use, set up, and administer. However, reviewers preferred doing business with Highspot overall.
- Reviewers felt that Guru meets the needs of their business better than Highspot.
- When comparing quality of ongoing product support, Guru and Highspot provide similar levels of assistance.
- When assessing product direction, Guru and Highspot received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Guru
AI Source of Truth Platform
Contact Us
Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.
Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security
Highspot
No pricing availableFree Trial
Guru
Free Trial is available
Highspot
No trial information availableRatings
Meets Requirements
9.3
1,885
9.2
918
Ease of Use
9.3
1,907
9.1
933
Ease of Setup
9.3
921
8.8
363
Ease of Admin
9.0
476
8.7
331
Quality of Support
9.4
1,484
9.4
772
Has the product been a good partner in doing business?
9.4
429
9.6
324
Product Direction (% positive)
9.2
1,783
9.2
866
Features by Category
Content Management
9.6
92
Not enough data
9.5
93
Not enough data
9.5
88
Not enough data
Content Discovery
9.5
93
Not enough data
9.5
90
Not enough data
9.5
88
Not enough data
9.2
86
Not enough data
9.6
86
Not enough data
9.5
86
Not enough data
Generative AI
9.4
48
Not enough data
9.4
50
Not enough data
Administration
9.3
645
Not enough data
9.2
640
Not enough data
9.2
635
Not enough data
Knowledge Management
9.7
762
Not enough data
9.3
708
Not enough data
9.2
673
Not enough data
Compliance
9.3
656
Not enough data
9.3
627
Not enough data
9.3
622
Not enough data
9.2
600
Not enough data
Customer Support
9.2
731
Not enough data
9.2
690
Not enough data
9.1
616
Not enough data
Data Security
9.2
602
Not enough data
9.3
596
Not enough data
9.4
621
Not enough data
9.2
603
Not enough data
Administration
9.2
650
Not enough data
9.3
671
Not enough data
9.5
738
Not enough data
Generative AI
9.1
460
Not enough data
Knowledge Pages
9.0
659
Not enough data
9.1
615
Not enough data
9.1
658
Not enough data
8.9
556
Not enough data
8.9
516
Not enough data
9.1
528
Not enough data
Knowledge Dissemination
9.0
641
Not enough data
9.1
639
Not enough data
9.5
714
Not enough data
9.2
687
Not enough data
9.2
552
Not enough data
9.2
554
Not enough data
9.4
557
Not enough data
9.0
528
Not enough data
9.2
537
Not enough data
Agentic AI - Knowledge Base
8.8
79
Not enough data
9.0
80
Not enough data
9.0
81
Not enough data
Compatibility
9.3
80
Not enough data
9.2
77
Not enough data
9.1
79
Not enough data
Agentic AI - Enterprise Search Software
9.0
29
Not enough data
9.0
29
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
9.0
29
Not enough data
9.0
28
Not enough data
Search Queries
9.3
79
Not enough data
9.4
81
Not enough data
9.3
76
Not enough data
9.4
73
Not enough data
9.3
81
Not enough data
AI powered search - Enterprise Search Software
9.0
24
Not enough data
9.0
21
Not enough data
9.2
24
Not enough data
Functionality
9.1
80
Not enough data
9.4
80
Not enough data
9.3
84
Not enough data
Compatibility - Enterprise Search Software
9.3
21
Not enough data
9.5
22
Not enough data
8.7
21
Not enough data
Functionality - Enterprise Search Software
9.2
22
Not enough data
9.5
22
Not enough data
9.5
24
Not enough data
Search Queries - Enterprise Search Software
9.5
22
Not enough data
9.0
23
Not enough data
9.3
23
Not enough data
9.8
21
Not enough data
Responses
9.2
43
Not enough data
9.2
43
Not enough data
8.9
45
Not enough data
Automation - AI Agents
8.7
39
Not enough data
8.6
43
Not enough data
8.7
43
Not enough data
9.0
44
Not enough data
9.2
42
Not enough data
Platform
9.1
42
Not enough data
9.2
42
Not enough data
9.1
44
Not enough data
Autonomy - AI Agents
9.1
44
Not enough data
9.1
42
Not enough data
9.1
44
Not enough data
9.2
44
Not enough data
Generative AI
8.9
46
Not enough data
9.0
44
Not enough data
Customization - AI Agent Builders
10.0
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.3
606
Not enough data
8.8
568
Not enough data
8.6
561
Not enough data
8.9
637
Not enough data
9.4
625
Analytics
Not enough data
8.5
557
Not enough data
8.7
557
Not enough data
8.7
502
Not enough data
9.1
619
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Highspot share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Highspot is categorized as Sales Enablement
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Highspot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.3%
Information Technology and Services
10.7%
Consumer Services
8.9%
Internet
6.5%
Financial Services
6.2%
Other
53.3%
Computer Software
27.6%
Information Technology and Services
15.0%
Marketing and Advertising
13.4%
Internet
6.6%
Financial Services
2.9%
Other
34.5%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
is there a way to "archive" material?
2 Comments
EM
Yes, you can archive content in Highspot. Archiving content hides older content without fully deleting the item. You can restore them if needed.
Also,...Read more
Why do I need Highspot?
2 Comments
Official Response from Highspot
Highspot helps companies create better customer experiences by ensuring go-to-market teams are aligned and prepared for any conversation with dynamic...Read more
How is Highspot different than other solutions?
2 Comments
MM
I don't where other solutions in this space of the market stand today, but the biggest differentiator that I have noticed that has had a substantial impact...Read more
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