# Top 10 Hello Customer Alternatives & Competitors **Average Rating:** 4.0/5 **Total Number of Reviews:** 1 Research alternative solutions to Hello Customer on G2, with real user reviews on competing tools. Experience Management Software is a widely used technology, and many people are seeking easily administered, user friendly software solutions with ai text generation, multiple branding support, and ai text summarization. Other important factors to consider when researching alternatives to Hello Customer include ease of use and reliability. The best overall Hello Customer alternative is AskNicely. Other similar apps like Hello Customer are Qualtrics Customer Experience, Gainsight Customer Success, Birdeye, and SurveySparrow. Hello Customer alternatives can be found in [Experience Management Software](https://www.g2.com/categories/experience-management) but may also be in [Survey Software](https://www.g2.com/categories/survey) or [Customer Success Software](https://www.g2.com/categories/customer-success). ## Best Paid & Free Alternatives to Hello Customer - [AskNicely](https://www.g2.com/products/asknicely/reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) ## Top 10 Alternatives to Hello Customer Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Hello Customer stacks up to the competition, check reviews from current & previous users in industries like Financial Services, and find the best product for your business. ### 1. [AskNicely](https://www.g2.com/products/asknicely/reviews) By AskNicely **Average Rating:** 4.7/5 **Total Reviews:** 1,050 The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Categories in common with Hello Customer: [Experience Management](https://www.g2.com/categories/experience-management), [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management), [Survey](https://www.g2.com/categories/survey) **Compare:** [Hello Customer vs AskNicely](https://www.g2.com/compare/asknicely-vs-hello-customer) **Compare AskNicely with other alternatives:** - [AskNicely vs Qualtrics Customer Experience](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [AskNicely vs Gainsight Customer Success](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) - [AskNicely vs Birdeye](https://www.g2.com/compare/asknicely-vs-birdeye) - [AskNicely vs SurveySparrow](https://www.g2.com/compare/asknicely-vs-surveysparrow) - [AskNicely vs UserTesting](https://www.g2.com/compare/asknicely-vs-usertesting) - [AskNicely vs Resonate CX](https://www.g2.com/compare/asknicely-vs-resonate-cx) - [AskNicely vs SurveyMonkey](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [AskNicely vs Qualtrics Market Research](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [AskNicely vs LiveAgent](https://www.g2.com/compare/asknicely-vs-liveagent) ### 2. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) By Qualtrics **Average Rating:** 4.3/5 **Total Reviews:** 751 With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. Categories in common with Hello Customer: [Experience Management](https://www.g2.com/categories/experience-management), [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [Hello Customer vs Qualtrics Customer Experience](https://www.g2.com/compare/hello-customer-vs-qualtrics-customer-experience) **Compare Qualtrics Customer Experience with other alternatives:** - [Qualtrics Customer Experience vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs SurveySparrow](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [Qualtrics Customer Experience vs UserTesting](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting) - [Qualtrics Customer Experience vs Resonate CX](https://www.g2.com/compare/qualtrics-customer-experience-vs-resonate-cx) - [Qualtrics Customer Experience vs SurveyMonkey](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [Qualtrics Customer Experience vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Customer Experience vs LiveAgent](https://www.g2.com/compare/liveagent-vs-qualtrics-customer-experience) ### 3. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) By Gainsight Inc. **Average Rating:** 4.5/5 **Total Reviews:** 1,758 Gainsight CS is a complete Customer Success Platform. Categories in common with Hello Customer: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [Hello Customer vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-hello-customer) **Compare Gainsight Customer Success with other alternatives:** - [Gainsight Customer Success vs AskNicely](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) - [Gainsight Customer Success vs Qualtrics Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Gainsight Customer Success vs Birdeye](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success) - [Gainsight Customer Success vs SurveySparrow](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow) - [Gainsight Customer Success vs UserTesting](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting) - [Gainsight Customer Success vs Resonate CX](https://www.g2.com/compare/gainsight-customer-success-vs-resonate-cx) - [Gainsight Customer Success vs SurveyMonkey](https://www.g2.com/compare/gainsight-customer-success-vs-surveymonkey) - [Gainsight Customer Success vs Qualtrics Market Research](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Gainsight Customer Success vs LiveAgent](https://www.g2.com/compare/gainsight-customer-success-vs-liveagent) ### 4. [Birdeye](https://www.g2.com/products/birdeye/reviews) By Birdeye **Average Rating:** 4.7/5 **Total Reviews:** 4,205 Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Categories in common with Hello Customer: [Experience Management](https://www.g2.com/categories/experience-management), [Feedback Analytics](https://www.g2.com/categories/feedback-analytics) **Compare:** [Hello Customer vs Birdeye](https://www.g2.com/compare/birdeye-vs-hello-customer) **Compare Birdeye with other alternatives:** - [Birdeye vs AskNicely](https://www.g2.com/compare/asknicely-vs-birdeye) - [Birdeye vs Qualtrics Customer Experience](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Birdeye vs Gainsight Customer Success](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success) - [Birdeye vs SurveySparrow](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [Birdeye vs UserTesting](https://www.g2.com/compare/birdeye-vs-usertesting) - [Birdeye vs Resonate CX](https://www.g2.com/compare/birdeye-vs-resonate-cx) - [Birdeye vs SurveyMonkey](https://www.g2.com/compare/birdeye-vs-surveymonkey) - [Birdeye vs Qualtrics Market Research](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research) - [Birdeye vs LiveAgent](https://www.g2.com/compare/birdeye-vs-liveagent) ### 5. [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) By SurveySparrow Inc. **Average Rating:** 4.4/5 **Total Reviews:** 2,068 SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Categories in common with Hello Customer: [Experience Management](https://www.g2.com/categories/experience-management), [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Survey](https://www.g2.com/categories/survey) **Compare:** [Hello Customer vs SurveySparrow](https://www.g2.com/compare/hello-customer-vs-surveysparrow) **Compare SurveySparrow with other alternatives:** - [SurveySparrow vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveysparrow) - [SurveySparrow vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [SurveySparrow vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow) - [SurveySparrow vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [SurveySparrow vs UserTesting](https://www.g2.com/compare/surveysparrow-vs-usertesting) - [SurveySparrow vs Resonate CX](https://www.g2.com/compare/resonate-cx-vs-surveysparrow) - [SurveySparrow vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-surveysparrow) - [SurveySparrow vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow) - [SurveySparrow vs LiveAgent](https://www.g2.com/compare/liveagent-vs-surveysparrow) ### 6. [UserTesting](https://www.g2.com/products/usertesting/reviews) By UserTesting **Average Rating:** 4.4/5 **Total Reviews:** 792 UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations. Categories in common with Hello Customer: [Experience Management](https://www.g2.com/categories/experience-management), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management), [Survey](https://www.g2.com/categories/survey) **Compare:** [Hello Customer vs UserTesting](https://www.g2.com/compare/hello-customer-vs-usertesting) **Compare UserTesting with other alternatives:** - [UserTesting vs AskNicely](https://www.g2.com/compare/asknicely-vs-usertesting) - [UserTesting vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting) - [UserTesting vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting) - [UserTesting vs Birdeye](https://www.g2.com/compare/birdeye-vs-usertesting) - [UserTesting vs SurveySparrow](https://www.g2.com/compare/surveysparrow-vs-usertesting) - [UserTesting vs Resonate CX](https://www.g2.com/compare/resonate-cx-vs-usertesting) - [UserTesting vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-usertesting) - [UserTesting vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [UserTesting vs LiveAgent](https://www.g2.com/compare/liveagent-vs-usertesting) ### 7. [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) By Resonate Solutions **Average Rating:** 4.6/5 **Total Reviews:** 501 Resonate CX helps to meet the customer's needs by operationalizing their voice. It provides tools which help to manage VoC, CX, NPS and employee experience programs. Categories in common with Hello Customer: [Experience Management](https://www.g2.com/categories/experience-management), [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Survey](https://www.g2.com/categories/survey) **Compare:** [Hello Customer vs Resonate CX](https://www.g2.com/compare/hello-customer-vs-resonate-cx) **Compare Resonate CX with other alternatives:** - [Resonate CX vs AskNicely](https://www.g2.com/compare/asknicely-vs-resonate-cx) - [Resonate CX vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-resonate-cx) - [Resonate CX vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-resonate-cx) - [Resonate CX vs Birdeye](https://www.g2.com/compare/birdeye-vs-resonate-cx) - [Resonate CX vs SurveySparrow](https://www.g2.com/compare/resonate-cx-vs-surveysparrow) - [Resonate CX vs UserTesting](https://www.g2.com/compare/resonate-cx-vs-usertesting) - [Resonate CX vs SurveyMonkey](https://www.g2.com/compare/resonate-cx-vs-surveymonkey) - [Resonate CX vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-resonate-cx) - [Resonate CX vs LiveAgent](https://www.g2.com/compare/liveagent-vs-resonate-cx) ### 8. [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) By SurveyMonkey **Average Rating:** 4.4/5 **Total Reviews:** 23,902 SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders. Categories in common with Hello Customer: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Survey](https://www.g2.com/categories/survey) **Compare:** [Hello Customer vs SurveyMonkey](https://www.g2.com/compare/hello-customer-vs-surveymonkey) **Compare SurveyMonkey with other alternatives:** - [SurveyMonkey vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [SurveyMonkey vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [SurveyMonkey vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-surveymonkey) - [SurveyMonkey vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveymonkey) - [SurveyMonkey vs SurveySparrow](https://www.g2.com/compare/surveymonkey-vs-surveysparrow) - [SurveyMonkey vs UserTesting](https://www.g2.com/compare/surveymonkey-vs-usertesting) - [SurveyMonkey vs Resonate CX](https://www.g2.com/compare/resonate-cx-vs-surveymonkey) - [SurveyMonkey vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-surveymonkey) - [SurveyMonkey vs LiveAgent](https://www.g2.com/compare/liveagent-vs-surveymonkey) ### 9. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) By Qualtrics **Average Rating:** 4.4/5 **Total Reviews:** 3,018 Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever. Categories in common with Hello Customer: [Experience Management](https://www.g2.com/categories/experience-management), [Survey](https://www.g2.com/categories/survey) **Compare:** [Hello Customer vs Qualtrics Market Research](https://www.g2.com/compare/hello-customer-vs-qualtrics-market-research) **Compare Qualtrics Market Research with other alternatives:** - [Qualtrics Market Research vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [Qualtrics Market Research vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Market Research vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Qualtrics Market Research vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research) - [Qualtrics Market Research vs SurveySparrow](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow) - [Qualtrics Market Research vs UserTesting](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [Qualtrics Market Research vs Resonate CX](https://www.g2.com/compare/qualtrics-market-research-vs-resonate-cx) - [Qualtrics Market Research vs SurveyMonkey](https://www.g2.com/compare/qualtrics-market-research-vs-surveymonkey) - [Qualtrics Market Research vs LiveAgent](https://www.g2.com/compare/liveagent-vs-qualtrics-market-research) ### 10. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Categories in common with Hello Customer: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management) **Compare:** [Hello Customer vs LiveAgent](https://www.g2.com/compare/hello-customer-vs-liveagent) **Compare LiveAgent with other alternatives:** - [LiveAgent vs AskNicely](https://www.g2.com/compare/asknicely-vs-liveagent) - [LiveAgent vs Qualtrics Customer Experience](https://www.g2.com/compare/liveagent-vs-qualtrics-customer-experience) - [LiveAgent vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-liveagent) - [LiveAgent vs Birdeye](https://www.g2.com/compare/birdeye-vs-liveagent) - [LiveAgent vs SurveySparrow](https://www.g2.com/compare/liveagent-vs-surveysparrow) - [LiveAgent vs UserTesting](https://www.g2.com/compare/liveagent-vs-usertesting) - [LiveAgent vs Resonate CX](https://www.g2.com/compare/liveagent-vs-resonate-cx) - [LiveAgent vs SurveyMonkey](https://www.g2.com/compare/liveagent-vs-surveymonkey) - [LiveAgent vs Qualtrics Market Research](https://www.g2.com/compare/liveagent-vs-qualtrics-market-research) ## Explore Articles - [What platform provides analytics on service desk performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-service-desk-performance) - [What earned wage access platform works best for high-volume manufacturing staff who need mobile-first access to wages on shifts without complicated onboarding?](https://www.g2.com/discussions/what-earned-wage-access-platform-works-best-for-high-volume-manufacturing-staff-who-need-mobile-first-access-to-wages-on-shifts-without-complicated-onboarding) - [Top network monitoring software recommended for tech companies](https://www.g2.com/discussions/top-network-monitoring-software-recommended-for-tech-companies) - [Which low code mobile app builder tools provide the strongest implementation support for large enterprise deployments?](https://www.g2.com/discussions/which-low-code-mobile-app-builder-tools-provide-the-strongest-implementation-support-for-large-enterprise-deployments) - [Top software for asset utilization analytics](https://www.g2.com/discussions/top-software-for-asset-utilization-analytics) - [What's the best travel service to track business trips](https://www.g2.com/discussions/what-s-the-best-travel-service-to-track-business-trips) ## Spotlight Categories - [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) - [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) - [Survey Software](https://www.g2.com/categories/survey)