Guru Reviews & Product Details

I like Guru's verification cadencing and assignment features, which help us ensure information stays up to date and is reviewed by the right people. The AI agents are great as they use our sourced data from Guru and other locations like Google Drive, Gong, and Slack to answer questions effectively. This feature really helps prevent SMEs and legacy employees from having to deal with too many repetitive questions. Setting up Guru was very easy, and they've been available to help with clean-up projects and revamps along the way (we are long-time users). Review collected by and hosted on G2.com.

Some features to review for duplicative content or different answers within different cards/articles. Since we source from multiple places, if information is incorrect in Google Drive but correct in Guru, or correct in Confluence but incorrect in Guru, we'd want a way to sift through them to find and update. Review collected by and hosted on G2.com.

Guru is excellent for centralized knowledge management. It makes documenting, sharing, and finding internal information very easy, especially for fast-moving teams. The browser extension and Slack integration help access answers instantly without breaking workflow. Its verification feature ensures content stays accurate and up to date. Review collected by and hosted on G2.com.

For large organizations, content organization can become challenging without strict governance .sometimes search results show too many similar card, making it slightly harder to find the exact answer. Advanced customization and reporting feature are limited compared to some enterprise knowledge tools . Review collected by and hosted on G2.com.

What i appreciate most about guru is how easty it is to use in daily work. The layout is clean and you do not need any training to get started. Setting it up was also simple so the implementation did not take much time. It integrates smoothly with tools we already use like slack and google chrome which makes it feel very natural in our workflow. The feature like card verification and organisation are genuinely useful and i find myself using it quite often because it actually helps me find answer faster. Also whenever we needed help customer support was quick to respond and resolved our issue without any hassle Review collected by and hosted on G2.com.

Sometimes the search result feel a bit slow when you have a lot of content saved and organising information across collection takes extra efforts. The pricing also feels slightly expensive for smaller teams but overall it still delivers value Review collected by and hosted on G2.com.

The Guru AI has Card based UI which presents information into the understandable manner, so that makes it very easy to use everyday. And the integration within the browser extension provides information instantly without switching workflow. And Also its implementation process is so fast that we quickly setting it up and added our collections and knowledge base and start using it without any hurdle. Review collected by and hosted on G2.com.

In the Guru AI setting up large knowledge base can requires manual effort sometimes. And Also performing complex operations on nested collections takes time to reflect on the UI and at that time UI also becomes little bit slower. And the response time of the customer support for the billing and technical issues is can be slower sometimes. Review collected by and hosted on G2.com.

The guru.AI has Card based system that breaks information into understandable format, which makes it very easy to use. And Guru connects natively to tools that i am already using and within the browser extension. And Also I can sync existing documents and have a functional soruce of truth running in days rather than the months. And guru provides robust AI capabilities features, that works so smoothly and accurately. Review collected by and hosted on G2.com.

In the guru.AI the content setup requires significant effort and also It takes a lot of manual card gardening at the start. And for searching i need to give it precise keyword otherwise it not works accurately. And Also the resolving the complex API can take longer as the support team relies on standard troubleshooting process. Review collected by and hosted on G2.com.

The Guru AI Has so good UI that makes information scannable and easy to understand, so it becomes my daily workflow partner. And Setting up intial knowledge base, Collections and Groups is faster, so we quickly set up it and starts using it also. And Also Guru provides integration within the browser extension that uses its AI to always give me up to date and context aware information directly. Review collected by and hosted on G2.com.

In the Guru AI, sometimes the loading time can be slow when we working with the large knowledge bases. And Also UI feels sometimes laggy when dealing with complex operation on information. And the responses from the Support Team for troubleshooting is the slower also. Review collected by and hosted on G2.com.

The GURU AI's UI is clean and card based, which makes reading and creating content very easy. And its integrated browser extension is allows me to access the entire knowledge base without leaving my current tab. And Also Getting starting with Guru is fast, I dont need a massive migration project to begin, so we quickly set up it and start using it and its massive AI based Features. It provides large AI features that works so effectively. Review collected by and hosted on G2.com.

In The GURU AI , the AI Search sometimes struggles with very specific misspelled terms if the card has not been tagged perfectly. And Also Customer Support sometimes limited to just chat, reaching out actual human support takes longer time. Review collected by and hosted on G2.com.

In guru.AI The Card Based System surface information in understandable manner, which makes it very easy to use everyday. And Setting up intial knowledge base and collections is generally fast, so we quicky set up it and start using it. And Also it integrates well with other native tools and works so efficiently and provides information directly in browser extension by using its powerful AI. Review collected by and hosted on G2.com.

In the guru.AI sometimes it can be difficult to format complex layouts and UI feels slower when performs bulk operation on the knowledge base. And Also customer support's responses take time when there is billing and technical issues. Review collected by and hosted on G2.com.

In the guru.AI, UI is very simple and organized which makes it very easy to use to everyday. It lives in my browser via extension and that integration works like a native ecosystem. And implementation is direct to the point and forward, so we quickly setup it and start using it and creating our boards. And Also Guru provides so many AI features that works so efficiently and improved my productivity and reduces erros in the workflow. Review collected by and hosted on G2.com.

In the guru.AI the managing large knowledge base can be complex sometimes, and when performing any operation on the knowledge base it takes time to reflect on the UI, which makes it slow sometimes. And Also for the complex technical issues , the response time from the customer support is slower. Review collected by and hosted on G2.com.

In the Guru.AI the Card system breaks down complex information into understandable pieces with Clean and Modern UI, which makes it very easy to use. And it provides efficient connections to other native tools, which feels like powerful ecosystem. Also in guru i can import existing docs and i have a functional knowledge base running in days rather than months, so its implementation process is quite fast. Review collected by and hosted on G2.com.

In the Guru.AI sometimes it requires very specific keywords to find the card. And the card editor is simple, some advanced formatting options are still missing in the card editor. And for the Customer support, direct human support can sometimes be slow to respond to complex technical issues. Review collected by and hosted on G2.com.