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Guru

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CR

Primary Support Representative

Can guru be interactive Walkthroughs. Video presentations, anything that allows me a visual

I want there to be interactive walkthroughs and simulations of the role that give a preview into each type of scope I will ahve to do within my role. What does it look like to like a case. What does a chat look like from start to end, and some phone calls that can be reviewed. Good and bad to... Read more

<0>Upvotes

1 Comment
Aditya T.
AT

Enterprise Customer Success Management| GoToMarket I Pre-sales| Partner Enablement

Do we have any mobile app for Guru?

Do we have any mobile app for Guru? if not, when can I expect the launch

<0>Upvotes

3 Comments
Paul C.
PC

costumer service

how we can see the date of the modifications of the gurus,we cant

I had an issue with a guru that was modified and the modification date was missing, only the creation date, it should be possible to add that function to the database.

<0>Upvotes

1 Comment
James L.
JL

Internal Communications Engineer

Is there any data not worth saving? Am I a knowledge hoarder?

The gmail extension makes it too easy to save some menial threads that I don't want to delete.

<0>Upvotes

1 Comment
Ankit S.
AS

Subject matter expert

What tools can guru be implemented with?

What all tools have the option of integrating guru with it?

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1 Comment

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Chris A.
CA

Chris A.

10 pts
2
Jenna G.
JG

Jenna G.

2 pts
3
Jonathan 🗒 S.
JS

Jonathan 🗒 S.

Enterprise Customer Success Manager

2 pts
4
LF

Leah F.

Marketing Director

2 pts
5
David F.
DF

David F.

Infrastructure Manager - Operations

1 pt