# Bloomfire vs Guru Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Guru excels in creating a streamlined knowledge-sharing environment, effectively eliminating the "shoulder-tapping" culture. Users appreciate its **Trust Score system** , which ensures that information is verified and accurate, making it easy for teams to access reliable resources.
- **Users say** that Bloomfire provides a unique platform that acts like the "Google" for work, allowing teams to house multiple departments' documents in one place. This feature enhances cross-functional collaboration and keeps everyone on the same page, which is particularly beneficial for larger organizations.
- **Reviewers mention** that Guru's ease of use and implementation stands out, with many highlighting its **simple templates** and helpful AI tools. This user-friendly approach makes it accessible for teams looking to integrate knowledge management into their daily workflows without a steep learning curve.
- **According to verified reviews** , Bloomfire shines in its user interface and processing capabilities. Users have noted that the **bulk upload feature** significantly simplifies the implementation process, allowing for quick onboarding and efficient content management.
- **G2 reviewers highlight** that while both products offer strong support, Guru edges out with slightly higher ratings in quality of support. Users appreciate the responsive assistance they receive, which enhances their overall experience and helps resolve issues more swiftly.
- **Users report** that Guru's integration capabilities are robust, allowing it to seamlessly connect with other tools and platforms. This flexibility is a key advantage for teams looking to create a cohesive tech stack, whereas Bloomfire may face challenges in this area, as noted by some users.



| | Bloomfire | Guru | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 513 | 2,318 | 
| **Largest Market Segment** | Mid-Market (52.7% of reviews) | Mid-Market (56.5% of reviews) | 
| **Entry Level Price** | Contact Us 25 Users Per Year | Contact Us | 

---
## Top Pros & Cons

### Bloomfire

Pros:
- Ease of Use (28 reviews)
- AI Features (13 reviews)

Cons:
- Inefficient Search (7 reviews)
- Inefficient Search Functionality (5 reviews)

### Guru

Pros:
- Ease of Use (726 reviews)
- Helpful (418 reviews)

Cons:
- Search Functionality (148 reviews)
- Inefficient Search (146 reviews)

---
## Ratings Comparison
| Rating | Bloomfire | Guru | 
|---|---|---|
  | **Meets Requirements** | 9.0 (413 reviews) | 9.3 (1884 reviews) | 
  | **Ease of Use** | 9.1 (416 reviews) | 9.3 (1906 reviews) | 
  | **Ease of Setup** | 8.9 (178 reviews) | 9.3 (919 reviews) | 
  | **Ease of Admin** | 8.9 (157 reviews) | 9.0 (475 reviews) | 
  | **Quality of Support** | 9.2 (325 reviews) | 9.4 (1482 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (144 reviews) | 9.4 (428 reviews) | 
  | **Product Direction (% positive)** | 8.2 (397 reviews) | 9.2 (1781 reviews) | 

---
## Pricing

### Bloomfire

#### Entry-Level Pricing

Plan: Team

Price: Contact Us 25 Users Per Year

Description: Single Team Access - For teams just starting out with knowledge management

Key Features:
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge

[Browse all 3 editions](https://www.g2.com/products/bloomfire/pricing)

#### Free Trial

No

### Guru

#### Entry-Level Pricing

Plan: AI Source of Truth Platform

Price: Contact Us

Description: Guru is an enterprise AI knowledge platform paired with expert guidance to design, implement, and optimize your AI knowledge strategy.

Every deployment is tailored to your organization’s scale, knowledge complexity, and AI maturity—so your teams and AI tools get trusted, permission-aware answers from day one.

Key Features:
- AI Knowledge Platform
- Knowledge Quality & Automation
- Enterprise Governance & Security

[Learn more about Guru](https://www.g2.com/products/guru/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Insight Engines

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | 9.0/10 | 10 |
| **Guru** | 9.4/10 | 137 |

#### Content Management

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Data Centralization - Insight Engines** | 9.8 (8 reviews) | 9.6 (86 reviews) | 
| **Archiving - Insight Engines** | 9.7 (6 reviews) | 9.6 (87 reviews) | 
| **Search Analysis - Insight Engines** | 9.8 (7 reviews) | 9.5 (83 reviews) | 

#### Content Discovery

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Search Interface - Insight Engines** | 9.0 (7 reviews) | 9.4 (87 reviews) | 
| **AI Functionality - Insight Engines** | 9.2 (6 reviews) | 9.5 (85 reviews) | 
| **NLP Functionality - Insight Engines** | 8.6 (6 reviews) | 9.5 (82 reviews) | 
| **Data Mining - Insight Engines** | 8.6 (6 reviews) | 9.2 (83 reviews) | 
| **Structured Navigation - Insight Engines** | 8.6 (6 reviews) | 9.6 (81 reviews) | 
| **Machine Learning - Insight Engines** | 9.3 (5 reviews) | 9.5 (82 reviews) | 

#### Generative AI

| Feature | Bloomfire | Guru | 
|---|---|---|
| **AI Text Generation** | 8.0 (5 reviews) | 9.3 (43 reviews) | 
| **AI Text Summarization** | 8.7 (5 reviews) | 9.4 (45 reviews) | 

### Contact Center Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | 8.9/10 | 99 |
| **Guru** | 9.3/10 | 916 |

#### Administration

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Database Management ** | 9.2 (58 reviews) | 9.3 (640 reviews) | 
| **Data Workflows** | 9.2 (58 reviews) | 9.2 (635 reviews) | 
| **Issue Management** | 8.8 (56 reviews) | 9.2 (630 reviews) | 

#### Knowledge Management

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Knowledge Base** | 9.2 (84 reviews) | 9.7 (757 reviews) | 
| **Publishing Workflows** | 9.1 (68 reviews) | 9.3 (704 reviews) | 
| **Analytics** | 8.9 (66 reviews) | 9.2 (668 reviews) | 

#### Compliance

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Policies and Controls** | 9.1 (60 reviews) | 9.3 (650 reviews) | 
| **Data Governance** | 8.8 (56 reviews) | 9.3 (621 reviews) | 
| **Compliance** | 9.0 (54 reviews) | 9.3 (618 reviews) | 
| **Auditing** | 8.7 (52 reviews) | 9.2 (596 reviews) | 

#### Customer Support

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Intelligent Search** | 8.8 (84 reviews) | 9.2 (725 reviews) | 
| **Suggestions** | 8.8 (73 reviews) | 9.2 (685 reviews) | 
| **Decision Trees** | 8.7 (64 reviews) | 9.1 (613 reviews) | 

#### Data Security

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Risk Data Attributes** | 8.9 (50 reviews) | 9.2 (598 reviews) | 
| **Data Transport** | 8.8 (52 reviews) | 9.3 (592 reviews) | 
| **Access Management** | 9.2 (54 reviews) | 9.3 (615 reviews) | 
| **Multi-Factor Authentication** | 8.6 (56 reviews) | 9.2 (598 reviews) | 

#### Administration

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Integrations** | 8.4 (62 reviews) | 9.2 (645 reviews) | 
| **User, Role, and Access Management** | 8.9 (69 reviews) | 9.3 (666 reviews) | 
| **Performance and Reliability** | 9.0 (76 reviews) | 9.5 (733 reviews) | 

#### Generative AI

| Feature | Bloomfire | Guru | 
|---|---|---|
| **AI Text Summarization** | 9.2 (17 reviews) | 9.1 (456 reviews) | 

### Q&A Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | 9.4/10 | 115 |
| **Guru** | N/A | N/A |

#### Account Options

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Single Sign-On (SSO)** | 9.5 (86 reviews) | Not enough data | 
| **Social Login** | 8.8 (60 reviews) | Not enough data | 
| **Reputation System** | 9.1 (66 reviews) | Not enough data | 
| **Topic Subscription** | 9.3 (74 reviews) | Not enough data | 
| **Bookmarking** | 9.5 (90 reviews) | Not enough data | 
| **History** | 9.7 (83 reviews) | Not enough data | 

#### Q&A Tools

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Tags** | 9.5 (92 reviews) | Not enough data | 
| **Commenting System** | 9.5 (98 reviews) | Not enough data | 
| **Notifications** | 9.4 (98 reviews) | Not enough data | 
| **Voting** | Feature Not Available | Not enough data | 
| **Integrations** | 9.4 (63 reviews) | Not enough data | 
| **Knowledge Integrations** | 9.1 (25 reviews) | Not enough data | 
| **Embedding** | 9.4 (22 reviews) | Not enough data | 
| **Formatting** | 9.3 (24 reviews) | Not enough data | 
| **Analytics** | 9.5 (24 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | 8.8/10 | 143 |
| **Guru** | 9.1/10 | 876 |

#### Knowledge Pages

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Templates** | 9.0 (83 reviews) | 9.0 (654 reviews) | 
| **In-Content Feedback** | 9.0 (98 reviews) | 9.1 (611 reviews) | 
| **Versioning and Version History** | 8.9 (89 reviews) | 9.1 (653 reviews) | 
| **Decision Trees** | 8.6 (71 reviews) | 8.9 (551 reviews) | 
| **Duplicate Detection** | 7.6 (48 reviews) | 8.9 (510 reviews) | 
| **Content Editor** | 8.6 (50 reviews) | 9.1 (522 reviews) | 

#### Knowledge Dissemination

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Page Analytics** | 9.0 (89 reviews) | 9.0 (639 reviews) | 
| **Permissions** | 9.0 (97 reviews) | 9.1 (634 reviews) | 
| **Knowledge Sharing** | 9.4 (107 reviews) | 9.5 (711 reviews) | 
| **Notifications** | 9.2 (104 reviews) | 9.2 (682 reviews) | 
| **Advanced Search** | 9.1 (58 reviews) | 9.2 (546 reviews) | 
| **Browser Extension** | 8.6 (48 reviews) | 9.2 (550 reviews) | 
| **Organization** | 9.1 (53 reviews) | 9.4 (556 reviews) | 
| **Other Integrations** | 8.3 (45 reviews) | 9.0 (527 reviews) | 
| **Knowledge Integrations** | 8.4 (51 reviews) | 9.2 (531 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Adaptive Learning** | 8.9 (9 reviews) | 8.7 (77 reviews) | 
| **Natural Language Interaction** | 9.2 (10 reviews) | 8.9 (77 reviews) | 
| **Proactive Assistance** | 8.9 (9 reviews) | 8.9 (78 reviews) | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Guru** | 9.2/10 | 127 |

#### Compatibility

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Federated Search** | Not enough data | 9.3 (74 reviews) | 
| **File Types** | Not enough data | 9.1 (72 reviews) | 
| **Global Language Support** | Not enough data | 9.1 (75 reviews) | 

#### Agentic AI - Enterprise Search Software

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 9.2 (25 reviews) | 
| **Adaptive Learning** | Not enough data | 9.0 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (25 reviews) | 
| **Decision Making** | Not enough data | 8.8 (24 reviews) | 

#### Search Queries

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Typo Tolerance** | Not enough data | 9.4 (73 reviews) | 
| **Faceted Search** | Not enough data | 9.4 (76 reviews) | 
| **Synonyms** | Not enough data | 9.3 (72 reviews) | 
| **Highlighting** | Not enough data | 9.4 (69 reviews) | 
| **Natural Language** | Not enough data | 9.2 (74 reviews) | 

#### AI powered search - Enterprise Search Software

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | 9.0 (19 reviews) | 
| **Relevance Tuning** | Not enough data | 9.1 (18 reviews) | 
| **NLP & Semantic search** | Not enough data | 9.1 (18 reviews) | 

#### Functionality

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Personalization** | Not enough data | 9.2 (74 reviews) | 
| **Search Analytics** | Not enough data | 9.4 (75 reviews) | 
| **Integrations** | Not enough data | 9.3 (80 reviews) | 

#### Compatibility - Enterprise Search Software

| Feature | Bloomfire | Guru | 
|---|---|---|
| **File Types** | Not enough data | 9.2 (18 reviews) | 
| **Federated Search** | Not enough data | 9.6 (19 reviews) | 
| **Global Language Support** | Not enough data | 8.7 (18 reviews) | 

#### Functionality - Enterprise Search Software

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Personalization** | Not enough data | 9.2 (19 reviews) | 
| **Search Analytics** | Not enough data | 9.6 (19 reviews) | 
| **Integrations** | Not enough data | 9.4 (20 reviews) | 

#### Search Queries - Enterprise Search Software

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Highlighting** | Not enough data | 9.6 (19 reviews) | 
| **Faceted Search** | Not enough data | 8.9 (19 reviews) | 
| **Typo Tolerance** | Not enough data | 9.5 (19 reviews) | 
| **Synonyms** | Not enough data | 9.8 (18 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Guru** | 9.0/10 | 106 |

#### Responses

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Personalization** | Not enough data | 9.1 (40 reviews) | 
| **Route To Human** | Not enough data | 9.3 (38 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 8.8 (40 reviews) | 

#### Automation - AI Agents

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | 8.7 (35 reviews) | 
| **Customer Interaction Automation** | Not enough data | 8.6 (37 reviews) | 
| **Lead Generation** | Not enough data | 8.7 (37 reviews) | 
| **Document Processing** | Not enough data | 8.9 (41 reviews) | 
| **Feedback Collection** | Not enough data | 9.1 (38 reviews) | 

#### Platform

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Conversation Editor** | Not enough data | 9.0 (38 reviews) | 
| **Integration** | Not enough data | 9.3 (41 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.2 (40 reviews) | 

#### Autonomy -  AI Agents

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 9.1 (40 reviews) | 
| **Adaptive Responses** | Not enough data | 9.1 (39 reviews) | 
| **Task Execution** | Not enough data | 9.1 (39 reviews) | 
| **Problem Solving** | Not enough data | 9.2 (41 reviews) | 

#### Generative AI

| Feature | Bloomfire | Guru | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.8 (41 reviews) | 
| **AI Text Summarization** | Not enough data | 9.0 (39 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Guru** | 10.0/10 | 13 |

#### Customization - AI Agent Builders

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | 10.0 (5 reviews) | 
| **Tone Customization** | Not enough data | Not enough data | 
| **Security Guardrails** | Not enough data | Not enough data | 

#### Functionality - AI Agent Builders

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Omni-channel Support** | Not enough data | Not enough data | 
| **Agent Branding** | Not enough data | Not enough data | 
| **Proactive Response Capabilities** | Not enough data | 10.0 (5 reviews) | 
| **Seamless Human Escalation** | Not enough data | Not enough data | 

#### Data and Analytics - AI Agent Builders

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Contextual Awareness** | Not enough data | Not enough data | 
| **Data Privacy Compliance** | Not enough data | Not enough data | 

#### Integration - AI Agent Builders

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 
| **API Usage** | Not enough data | Not enough data | 
| **Platform Interoperability** | Not enough data | 10.0 (5 reviews) | 
| **CRM Data Integration** | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Guru** | N/A | N/A |

#### Automation - AI IT Agents

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Autonomy - AI IT Agents

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### IT Ticket Management - AI IT Agents

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Ticket Status Updates** | Not enough data | Not enough data | 
| **SLA Monitoring** | Not enough data | Not enough data | 
| **Ticket Categorization** | Not enough data | Not enough data | 
| **Ticket Assignment** | Not enough data | Not enough data | 
| **Automated Ticket Creation** | Not enough data | Not enough data | 

#### IT Support Automation - AI IT Agents

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Real-Time Troubleshooting** | Not enough data | Not enough data | 
| **User Self-Service Assistance** | Not enough data | Not enough data | 
| **Proactive Issue Detection** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Guru** | N/A | N/A |

#### Knowledge Base

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Bloomfire** | N/A | N/A |
| **Guru** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Bloomfire | Guru | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Contact Center Knowledge Base Software](https://www.g2.com/categories/contact-center-knowledge-base), [Insight Engines Software](https://www.g2.com/categories/insight-engines), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)

**Unique to Bloomfire (1):** [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms)

**Unique to Guru (4):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)


---
## Reviewer Demographics

### By Company Size

| Segment | Bloomfire | Guru | 
|---|---|---|
| **Small-Business** | 17.3% | 14.2% | 
| **Mid-Market** | 52.7% | 56.5% | 
| **Enterprise** | 30.0% | 29.4% | 

### By Industry

#### Bloomfire

- **Computer Software:** 9.7%
- **Information Technology and Services:** 9.1%
- **Marketing and Advertising:** 6.6%
- **Insurance:** 6.0%
- **Education Management:** 4.5%
- **Financial Services:** 3.9%
- **Hospitality:** 3.3%
- **Internet:** 3.1%
- **Hospital & Health Care:** 2.9%
- **Management Consulting:** 2.9%
- **Other:** 48.1%

#### Guru

- **Computer Software:** 14.4%
- **Information Technology and Services:** 10.6%
- **Consumer Services:** 8.9%
- **Internet:** 6.5%
- **Financial Services:** 6.2%
- **Health, Wellness and Fitness:** 5.7%
- **Marketing and Advertising:** 4.6%
- **Outsourcing/Offshoring:** 3.3%
- **Leisure, Travel & Tourism:** 2.7%
- **Telecommunications:** 2.7%
- **Other:** 34.5%

---
## Alternatives

### Alternatives to Bloomfire

- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (519 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11928 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4360 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39072 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1798 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12502 reviews)
- [Helpjuice](https://www.g2.com/products/helpjuice/reviews) — 4.7/5 stars (376 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)

### Alternatives to Guru

- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11928 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12502 reviews)
- [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) — 4.7/5 stars (162 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (519 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4360 reviews)
- [Stack Overflow Internal](https://www.g2.com/products/stack-overflow-internal/reviews) — 4.5/5 stars (792 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39072 reviews)
- [Slab](https://www.g2.com/products/slab/reviews) — 4.6/5 stars (309 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6948 reviews)
- [Slite](https://www.g2.com/products/slite/reviews) — 4.6/5 stars (274 reviews)

---
## Top Discussions

### Bloomfire

- Title: [Is there a mobile version?](https://www.g2.com/discussions/is-there-a-mobile-version) — 11 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is Seva used for?](https://www.g2.com/discussions/what-is-seva-used-for) — 1 comment
  > **Top comment:** "Seva is used in Bloomfire to enhance its AI capabilities, especially for customer support and enterprise knowledge management. After acquiring Seva,..."
- Title: [How do you search across categories?](https://www.g2.com/discussions/how-do-you-search-across-categories) — 1 comment, 1 upvote
  > **Top comment:** "Nice"
- Title: [can i use this on the phone](https://www.g2.com/discussions/30520-can-i-use-this-on-the-phone) — 1 comment
  > **Top comment:** "Bloomfire is available as a mobile application as well as web-based. The mobile application s a great tool for on the go knowledge, and even has an option to..."
- Title: [Can we use Bloomfire as a trial ve](https://www.g2.com/discussions/can-we-use-bloomfire-as-a-trial-ve) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, of course!  Check out their website for more details on how to sign up."

### Guru

- Title: [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) — 3 comments
  > **Top comment:** "Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow."
- Title: [Do we have any mobile app for Guru?](https://www.g2.com/discussions/34530-do-we-have-any-mobile-app-for-guru) — 3 comments, 2 upvotes
  > **Top comment:** "No there is not, however the Web app does scale to phones"
- Title: [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) — 2 comments
  > **Top comment:** "Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips. You can learn more here:..."
- Title: [What's the best way to memorize info on Guru and apply for everyday situations?](https://www.g2.com/discussions/what-s-the-best-way-to-memorize-info-on-guru-and-apply-for-everyday-situations) — 2 comments, 1 upvote
  > **Top comment:** "The best way to memorize info is... to not have to memorize it at all! Because so many things in a business change daily, Guru is designed to allow you to..."
- Title: [We're plateau-ing with content contribution. Need ideas.](https://www.g2.com/discussions/50469-we-re-plateau-ing-with-content-contribution-need-ideas) — 2 comments, 1 upvote
  > **Top comment:** "We encourage our reps to use the "ask an expert" feature and anytime a question is answered, we save the Q&A as a card under a collection board names "FAQs"..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bloomfire-vs-guru)