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Compare Bloomfire and Guru 
Featured Products
At a Glance
Market Segments
Mid-Market (52.8% of reviews)
Mid-Market (57.5% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
Starting at $25.00 1 Seat Per Month
Bloomfire
Star Rating
(514)4.6 out of 5
Market Segments
Mid-Market (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansGuru
Star Rating
(2,368)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 Seat Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in creating a streamlined knowledge-sharing environment, effectively eliminating the "shoulder-tapping" culture. Users appreciate its Trust Score system, which ensures that information is verified and accurate, making it easy for teams to access reliable resources.
- Users say that Bloomfire provides a unique platform that acts like the "Google" for work, allowing teams to house multiple departments' documents in one place. This feature enhances cross-functional collaboration and keeps everyone on the same page, which is particularly beneficial for larger organizations.
- Reviewers mention that Guru's ease of use and implementation stands out, with many highlighting its simple templates and helpful AI tools. This user-friendly approach makes it accessible for teams looking to integrate knowledge management into their daily workflows without a steep learning curve.
- According to verified reviews, Bloomfire shines in its user interface and processing capabilities. Users have noted that the bulk upload feature significantly simplifies the implementation process, allowing for quick onboarding and efficient content management.
- G2 reviewers highlight that while both products offer strong support, Guru edges out with slightly higher ratings in quality of support. Users appreciate the responsive assistance they receive, which enhances their overall experience and helps resolve issues more swiftly.
- Users report that Guru's integration capabilities are robust, allowing it to seamlessly connect with other tools and platforms. This flexibility is a key advantage for teams looking to create a cohesive tech stack, whereas Bloomfire may face challenges in this area, as noted by some users.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Guru
Team
Starting at $25.00
1 Seat Per Month
Predictable, seat-based pricing for teams getting started with Guru’s AI Source of Truth.
- AI-powered enterprise search
- Verified knowledge base
- AI chat & research
Free Trial
Bloomfire
No trial information availableGuru
Free Trial is available
Ratings
Meets Requirements
9.0
414
9.2
1,942
Ease of Use
9.1
417
9.3
1,964
Ease of Setup
8.8
179
9.3
979
Ease of Admin
8.9
157
9.0
476
Quality of Support
9.2
326
9.3
1,540
Has the product been a good partner in doing business?
9.1
144
9.4
429
Product Direction (% positive)
8.2
398
9.2
1,839
Features by Category
Content Management
9.6
9
9.4
117
9.5
7
9.3
115
9.6
8
9.4
117
Content Discovery
8.8
8
9.4
122
9.3
7
9.3
119
8.6
7
9.3
117
8.6
7
9.0
107
8.6
7
9.4
107
8.9
6
9.2
108
Generative AI
8.1
6
9.3
76
8.6
6
9.4
78
Administration
9.2
58
9.2
683
9.2
58
9.2
677
8.8
56
9.1
674
Knowledge Management
9.2
84
9.6
806
9.1
68
9.3
741
8.9
66
9.2
702
Compliance
9.1
60
9.2
699
8.8
56
9.2
665
9.0
54
9.2
655
8.7
52
9.1
635
Customer Support
8.8
84
9.2
775
8.8
73
9.2
732
8.7
64
9.0
648
Data Security
8.9
50
9.2
637
8.8
52
9.2
630
9.2
54
9.3
659
8.6
56
9.1
637
Administration
8.4
62
9.2
685
8.9
69
9.3
709
9.0
76
9.4
779
Generative AI
9.2
17
9.1
492
Account Options
9.5
87
Not enough data
8.8
61
Not enough data
9.2
67
Not enough data
9.4
75
Not enough data
9.4
91
Not enough data
9.7
84
Not enough data
Q&A Tools
9.4
93
Not enough data
9.4
99
Not enough data
9.4
99
Not enough data
Feature Not Available
Not enough data
9.4
64
Not enough data
9.0
26
Not enough data
9.4
23
Not enough data
9.3
25
Not enough data
9.5
25
Not enough data
Knowledge Pages
9.0
84
9.0
695
8.9
99
9.1
643
8.9
90
9.1
695
8.6
72
8.8
589
7.6
49
8.9
558
8.6
51
9.1
567
Knowledge Dissemination
9.0
90
8.9
670
9.0
98
9.1
672
9.4
108
9.5
757
9.2
105
9.1
724
9.1
59
9.1
597
8.7
49
9.2
594
9.1
54
9.3
589
8.3
45
9.0
560
8.5
52
9.2
576
Agentic AI - Knowledge Base
9.0
10
8.7
103
9.2
11
9.0
107
8.8
10
8.9
106
Compatibility
Not enough data
9.3
105
Not enough data
8.9
100
Not enough data
9.0
98
Agentic AI - Enterprise Search Software
Not enough data
8.8
56
Not enough data
8.8
48
Not enough data
9.0
53
Not enough data
8.9
47
Not enough data
8.9
55
Not enough data
8.6
48
Search Queries
Not enough data
9.2
98
Not enough data
9.4
103
Not enough data
9.1
96
Not enough data
9.2
92
Not enough data
9.3
109
AI powered search - Enterprise Search Software
Not enough data
8.5
47
Not enough data
8.6
37
Not enough data
9.4
44
Functionality
Not enough data
9.0
104
Not enough data
9.3
103
Not enough data
9.1
105
Compatibility - Enterprise Search Software
Not enough data
8.9
35
Not enough data
9.5
36
Not enough data
8.6
35
Functionality - Enterprise Search Software
Not enough data
8.9
36
Not enough data
9.5
37
Not enough data
9.2
39
Search Queries - Enterprise Search Software
Not enough data
9.1
36
Not enough data
9.2
37
Not enough data
8.8
37
Not enough data
9.5
35
Responses
Not enough data
8.7
63
Not enough data
8.7
73
Not enough data
9.2
78
Automation - AI Agents
Not enough data
8.7
60
Not enough data
8.4
71
Not enough data
8.4
74
Not enough data
8.9
64
Not enough data
9.0
60
Platform
Not enough data
8.8
65
Not enough data
9.0
70
Not enough data
8.7
72
Autonomy - AI Agents
Not enough data
8.9
66
Not enough data
9.0
70
Not enough data
8.8
73
Not enough data
9.1
63
Generative AI
Not enough data
9.0
75
Not enough data
8.9
71
Customization - AI Agent Builders
Not enough data
10.0
8
Not enough data
9.5
7
Not enough data
9.2
6
Functionality - AI Agent Builders
Not enough data
9.5
7
Not enough data
9.6
8
Not enough data
10.0
5
Not enough data
9.0
8
Data and Analytics - AI Agent Builders
Not enough data
9.3
5
Not enough data
10.0
8
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
9.0
7
Not enough data
10.0
5
Not enough data
9.5
7
Not enough data
9.0
7
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bloomfire and Guru are categorized as Contact Center Knowledge Base, Insight Engines, and Knowledge Base
Unique Categories
Bloomfire is categorized as Q&A Platforms
Guru is categorized as AI Agents For Business Operations, Enterprise Search Software, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
9.2%
Marketing and Advertising
6.6%
Insurance
5.7%
Education Management
4.5%
Other
64.3%
Computer Software
14.6%
Information Technology and Services
11.4%
Consumer Services
8.7%
Internet
6.3%
Financial Services
6.0%
Other
53.0%
Discussions
Is there a mobile version?
11 Comments
DA
Check out this small link to find more results to your question
https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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