Best Event Registration and Ticketing Software

How Many Event Registration and Ticketing Software Products Does G2 Track?

Total Products under this Category: 600

Category Stats (Sep 2026)

  • Average Rating: 4.49/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Lyyti (+3.71%) - Among all products in this category, Lyyti recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Event Registration and Ticketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 27,800+ Authentic Reviews
  • 600+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Event Registration and Ticketing Software

G2 Grid® for Event Registration and Ticketing Software plotting products by satisfaction and market presence

Highlighted products: Jotform, Cvent Event Marketing & Management, Eventbrite, RegFox, Swoogo, vFairs, RingCentral Events, and Webex Events & Webinars.

Underlying data: [Grid® JSON](https://www.g2.com/categories/event-registration-ticketing/grids.json?focus%5B%5D=jotform&focus%5B%5D=cvent-event-marketing-management&focus%5B%5D=eventbrite&focus%5B%5D=regfox&focus%5B%5D=swoogo&focus%5B%5D=vfairs&focus%5B%5D=ringcentral-events&focus%5B%5D=webex-events-webinars)

Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

Average Rating: 4.7/5.0

Total Reviews: 5,264

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How Do G2 Users Rate Jotform?

  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Event creation: 9.0/10 (Category avg: 9.1/10)
  • Event website creation: 7.8/10 (Category avg: 8.5/10)
  • User registration process: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind Jotform?

  • Seller: Jotform
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Francisco, California
  • Twitter: @Jotform
    39,289 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    925 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Education Management
  • Company Size: 71% Small, 20% Medium

What Do G2 Reviewers Say About Jotform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Jotform, enabling quick navigation and efficient form management for clients.
  • Users appreciate the ease of use of Jotform, finding it simplifies event management and form creation significantly.
  • Users commend the intuitive setup process of Jotform, which simplifies form creation and customization significantly.
  • Users love the user-friendly design of Jotform, making navigation and form creation a breeze.
  • Users love the ease of building powerful forms with Jotform's user-friendly interface and flexible integrations.
Cons
  • Users find Jotform too expensive compared to other survey sites, especially given the misleading advertising of free options.
  • Users find some missing features in Jotform, particularly in font customization and payment integration difficulties.
  • Users face form issues with navigation, integration, and functionality, making the experience less user-friendly.
  • Users find limited customization options for Jotform, making design adjustments more challenging than expected.
  • Users find the form design confusing with unclear navigation and limitations in customization options and features.

What Are Recent G2 Reviews of Jotform?

What Are G2 Users Discussing About Jotform?

Cvent Event Marketing & Management

Cvent delivers an all-in-one event platform for any event, and every event. Our platform simplifies the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value. Whether in-person, virtual, or hybrid, you’ll have a single platform with everything you need to find suppliers, engage attendees, maximize sponsor value, and capture important event data. As a global leader in event marketing and management technology, Cvent is uniquely positioned to support your events of all types, sizes, and complexities.

Average Rating: 4.3/5.0

Total Reviews: 2,331

How Do G2 Users Rate Cvent Event Marketing & Management?

  • Ease of Use: 7.9/10 (Category avg: 8.9/10)
  • Event creation: 8.4/10 (Category avg: 9.1/10)
  • Event website creation: 8.1/10 (Category avg: 8.5/10)
  • User registration process: 8.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Cvent Event Marketing & Management?

  • Seller: Cvent
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Tysons Corner, VA
  • Twitter: @cvent
    42,011 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,821 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Event Manager, Event Coordinator
  • Top Industries: Non-Profit Organization Management, Events Services
  • Company Size: 37% Medium, 35% Small

What Do G2 Reviewers Say About Cvent Event Marketing & Management?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Cvent, praising its intuitive navigation and efficient tools for event management.
  • Users value the innovative features of Cvent, which streamline event planning and enhance attendee management for large conferences.
  • Users value the efficient attendee management of Cvent, ensuring seamless planning and execution for large events.
  • Users appreciate the excellent customer support of Cvent, finding it reliable and always ready to assist.
  • Users value the easy setup of Cvent, finding it simple to customize and manage large events efficiently.
Cons
  • Users find Cvent Event Marketing & Management expensive, making it less accessible for smaller organizations.
  • Users find Cvent Event Marketing & Management not intuitive, facing challenges due to its complex user interface and steep learning curve.
  • Users find registration issues frustrating, including challenges with login, invoicing, and platform integration.
  • Users express frustration with limited customization options, which hinder their ability to tailor the platform to their needs.
  • Users note the limited features of Cvent, particularly regarding integration and mobile accessibility for event management.

What Are Recent G2 Reviews of Cvent Event Marketing & Management?

What Are G2 Users Discussing About Cvent Event Marketing & Management?

Eventbrite

Eventbrite is the leading global events management platform. With Eventbrite, creators and entrepreneurs can build customizable event pages, sell tickets to their events, and market their events through the Eventbrite Marketplace and integrated email and social media integrations.

Average Rating: 4.3/5.0

Total Reviews: 909

How Do G2 Users Rate Eventbrite?

  • Ease of Use: 9.0/10 (Category avg: 8.9/10)
  • Event creation: 9.1/10 (Category avg: 9.1/10)
  • Event website creation: 8.7/10 (Category avg: 8.5/10)
  • User registration process: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind Eventbrite?

  • Seller: Eventbrite
  • Year Founded: 2006
  • HQ Location: San Francisco, CA
  • Twitter: @eventbrite
    252,617 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    926 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Marketing and Advertising, Non-Profit Organization Management
  • Company Size: 64% Small, 24% Medium

What Do G2 Reviewers Say About Eventbrite?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Eventbrite, highlighting its user-friendly ticketing system and seamless integrations.
  • Users find Eventbrite a reliable and user-friendly event management solution, enhancing event promotion and attendee engagement.
  • Users commend Eventbrite for its easy event setup and straightforward management, enhancing both organization and promotion.
  • Users appreciate the flexible ticketing options of Eventbrite, enhancing their event management and attendee experience.
  • Users love the ease of creation with Eventbrite, benefiting from its simple navigation and clear instructions.
Cons
  • Users find Eventbrite a bit clunky and suggest improvements for aesthetics and ticketing flow for better usability.
  • Users find Eventbrite to be expensive, citing high fees and costs for limited customization options.
  • Users find the high fees on Eventbrite particularly burdensome for smaller events and nonprofits.
  • Users experience event duplication issues, complicating the management process and causing confusion with ticket sales.
  • Users find limited customization options with Eventbrite, impacting ticket management and the overall user experience.

What Are Recent G2 Reviews of Eventbrite?

What Are G2 Users Discussing About Eventbrite?

RegFox

Registration just got easier. Meet RegFox. RegFox has everything you need to drive signups, manage registrants, capture data and more starting at just $0.99 + 1% per registrant (capped at $4.99 per registrant). Perfect for conferences, camps, workshops, classes—you name it. We designed our software to be highly customizable, giving you the flexibility to have full branding control and also the features to back up your registration management. Whether you're needing easy onsite check-in, access to a registrant CRM, to engage with your attendees through an app, integrated badge printing, or the ability to up-sell, we have got you covered. But hey, seeing is believing. Check out our demo to see RegFox in action and get a full list of features.

Average Rating: 4.7/5.0

Total Reviews: 566

How Do G2 Users Rate RegFox?

  • Ease of Use: 9.0/10 (Category avg: 8.9/10)
  • Event creation: 9.2/10 (Category avg: 9.1/10)
  • Event website creation: 8.9/10 (Category avg: 8.5/10)
  • User registration process: 9.2/10 (Category avg: 8.9/10)

Who Is the Company Behind RegFox?

  • Seller: Webconnex LLC
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sacramento, California
  • Twitter: @webconex_io
    21 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    111 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President, Owner
  • Top Industries: Non-Profit Organization Management, Events Services
  • Company Size: 77% Small, 19% Medium

What Do G2 Reviewers Say About RegFox?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the top-notch customer support of RegFox, noting prompt assistance and helpful advice when needed.
  • Users value the ease of use of RegFox, allowing effortless navigation and support throughout their experience.
  • Users appreciate the user-friendly platform of RegFox, enabling easy site building and extensive customization features.
  • Users love the easy registration process of RegFox, making event setup and management seamless and efficient.
  • Users love the easy customization options in RegFox, allowing them to create tailored registration pages effortlessly.
Cons
  • Users report registration issues with limited payment options, setup challenges, and lack of 24/7 support during events.
  • Users express concerns over missing features like QuickBooks integration and customizable experiences, affecting overall efficiency.
  • Users find payment processing complicated with limited options, affecting accounting accuracy and overall operational efficiency.
  • Users face formatting issues with RegFox, including lost font settings and difficulties in editing text effectively.
  • Users find RegFox has limited features compared to competitors, lacking some advanced functionalities and options.

What Are Recent G2 Reviews of RegFox?

What Are G2 Users Discussing About RegFox?

Swoogo

Swoogo is an event management platform designed to streamline in-person, virtual, and hybrid events of all sizes. With flexible tools for customized registration, marketing, and analytics, Swoogo simplifies the logistics—from attendee tracking to on-site check-in—so events teams can focus on what truly matters: crafting exceptional event experiences. Our user-based pricing offers unlimited events and registrations without hidden fees, all supported by our reputation for outstanding customer service.

Average Rating: 4.9/5.0

Total Reviews: 206

How Do G2 Users Rate Swoogo?

  • Ease of Use: 9.7/10 (Category avg: 8.9/10)
  • Event creation: 9.8/10 (Category avg: 9.1/10)
  • Event website creation: 9.6/10 (Category avg: 8.5/10)
  • User registration process: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Swoogo?

  • Seller: Swoogo
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Los Angeles, California
  • Twitter: @swoogo
    1,104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    164 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director of Events
  • Top Industries: Events Services, Non-Profit Organization Management
  • Company Size: 50% Small, 29% Medium

What Do G2 Reviewers Say About Swoogo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Swoogo, highlighting its intuitive interface and fast processing capabilities.
  • Users appreciate the stellar customer support from Swoogo, ensuring quick resolutions and personalized assistance for their event needs.
  • Users appreciate the intuitive platform of Swoogo, enabling effortless event management without a steep learning curve.
  • Users praise Swoogo for its user-friendly interface and extensive features, making event planning efficient and enjoyable.
  • Users value the exceptional customer support at Swoogo, noting quick responses and personal interactions that enhance their experience.
Cons
  • Users note the limited customization of Swoogo, requiring coding skills for deeper branding and design alterations.
  • Users face registration issues with Swoogo, including difficulties in managing multiple options and cumbersome exhibitor processes.
  • Users report difficulties with registration management, especially when switching sessions leading to complications in event setup.
  • Users find Swoogo's limited features restrict customization and usability, particularly for non-tech-savvy staff and schools.
  • Users experience a steep learning curve with Swoogo, requiring more training resources for complex event management.

What Are Recent G2 Reviews of Swoogo?

What Are G2 Users Discussing About Swoogo?

vFairs

vFairs is the flexible event management platform for in-person, virtual, and hybrid events. Organizers, marketers, and agencies use us to run the full journey from one place, from branded registration and ticketing to RFID and facial recognition check-in, exhibitor and speaker portals, lead capture, and virtual venues built for real networking. The platform adapts to your goals instead of the other way around, backed by a dedicated project manager and an org-level dashboard with cross-event reporting. A Gartner Magic Quadrant Leader twice in a row and a Gartner Customer Choice Award winner. Whether it is a conference, trade show, summit, fundraiser, or job fair, vFairs has the technology to make it a success.

Average Rating: 4.7/5.0

Total Reviews: 1,715

How Do G2 Users Rate vFairs?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Event creation: 9.4/10 (Category avg: 9.1/10)
  • Event website creation: 9.3/10 (Category avg: 8.5/10)
  • User registration process: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind vFairs?

  • Seller: vFairs
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Carrollton, TX
  • Twitter: @vfairs
    686 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    335 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Program Manager, Project Manager
  • Top Industries: Non-Profit Organization Management, Higher Education
  • Company Size: 46% Small, 31% Medium

What Do G2 Reviewers Say About vFairs?

AI-generated summary from verified user reviews

Pros
  • Users praise vFairs for their exceptional customer support, ensuring smooth and successful event experiences consistently.
  • Users commend the ease of use of vFairs, highlighting excellent support and seamless event execution.
  • Users appreciate the supportive and helpful team at vFairs, ensuring seamless event execution and user satisfaction.
  • Users appreciate the excellent customer service from vFairs, ensuring smooth events and a great experience for attendees.
  • Users appreciate the quick response times of vFairs, ensuring smooth and successful event management throughout the process.
Cons
  • Users find the poor usability of vFairs challenging, particularly with its non-intuitive backend and limited offline features.
  • Users experience limitations in event customization and find the app clunky, leading to attendee confusion and delays.
  • Users find the learning curve steep, requiring excessive clicks and effort to navigate the vFairs platform.
  • Users find the backend complicated and not intuitive, making navigation a bit challenging at times.
  • Users express frustration over limited customization, wishing for more freedom to tailor vFairs to their needs.

What Are Recent G2 Reviews of vFairs?

What Are G2 Users Discussing About vFairs?

RingCentral Events

WHAT IS RINGCENTRAL EVENTS? RingCentral Events is an all-in-one, AI-powered platform for creating engaging webinars and virtual, hybrid, or onsite event experiences. Designed to help brands build community and drive measurable ROI, RingCentral Events provides everything needed to run personalized, high-impact events from start to finish. SCALABLE PRODUCTION AND CUSTOMIZATION Whether you are hosting a simple webinar or a complex multi-stage conference, RingCentral Events offers unmatched flexibility. The built-in professional production studio allows for polished, branded streams without the need for external hardware. With over 40 app integrations, custom domains, and fully branded event venues, you can create a unique space that reflects your brand’s identity. Engagement features like live chat, Q&A, emojis, and confetti ensure your audience stays active and connected. YEAR-ROUND ROI WITH CREATOR LAB RingCentral Events transforms one-off sessions into a continuous content engine. Through the AI-powered Creator Lab, organizers can instantly repurpose event recordings into professional-grade marketing assets. The system automatically identifies high-impact moments to generate AI highlight clips, transcripts, social media posts, email follow-ups, and blog entries. These assets can be centralized in a branded Content Hub, driving attendee engagement and lead generation long after the live event ends. TRANSPARENT PRICING AND PERFORMANCE ANALYTICS Maximize your budget with transparent, flat-fee pricing that includes unlimited registrations and events. Easily understand the success of your strategy by tracking detailed attendee engagement and performance metrics across your entire event portfolio. This data-driven approach allows you to continuously refine your content and improve your event ROI. WHY CHOOSE RINGCENTRAL EVENTS Modern marketing and event teams choose RingCentral to bridge the gap between live interactions and long-term community growth. By combining the high-end capabilities of our built-in production studio with the content-scaling capabilities of Creator Lab, RingCentral Events ensures your brand delivers an impactful, professional, and seamless experience every time.

Average Rating: 4.5/5.0

Total Reviews: 940

How Do G2 Users Rate RingCentral Events?

  • Ease of Use: 8.8/10 (Category avg: 8.9/10)
  • Event creation: 8.8/10 (Category avg: 9.1/10)
  • Event website creation: 8.5/10 (Category avg: 8.5/10)
  • User registration process: 7.9/10 (Category avg: 8.9/10)

Who Is the Company Behind RingCentral Events?

  • Seller: RingCentral
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Belmont, CA
  • Twitter: @RingCentral
    61,963 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,675 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Project Manager
  • Top Industries: Non-Profit Organization Management, Events Services
  • Company Size: 58% Small, 29% Medium

What Do G2 Reviewers Say About RingCentral Events?

AI-generated summary from verified user reviews

Pros
  • Users find RingCentral Events to be user-friendly, simplifying their experience for hosting various types of events.
  • Users value the scalable and interactive virtual sessions offered by RingCentral Events, enhancing engagement and collaboration.
  • Users find RingCentral Events to be intuitive and user-friendly, enhancing their experience with seamless hosting capabilities.
  • Users value the enhanced engagement features of RingCentral Events, making virtual sessions interactive and informative.
  • Users appreciate the user-friendly platform of RingCentral Events, facilitating seamless virtual and hybrid event hosting.
Cons
  • Users find the learning curve steep with RingCentral Events, hindering efficient setup and use of features.
  • Users report a steep learning curve for RingCentral Events, complicating setups and creating potential technical interruptions.
  • Users note the limited features of RingCentral Events, leading to difficulties in setup and management of events.
  • Users express frustrations with missing features, complicating setup and speaker interactions, impacting overall event management.
  • Users find RingCentral Events to have confusing processes, particularly with setup and managing breakout rooms effectively.

What Are Recent G2 Reviews of RingCentral Events?

What Are G2 Users Discussing About RingCentral Events?

Purplepass

Purplepass is a flexible, full-featured event ticketing software designed for theatres, schools, festivals, conferences, and live events of any size. Our cloud-based, PCI-compliant admissions platform embeds a fully branded checkout directly into your website, keeping customers under your logo from purchase to confirmation with no redirects. We create true-to-form, mobile-friendly interactive seat maps at no cost, enabling sales for reserved seating, general admission, season and flex passes, timed entry, merchandise, donations, and VIP add-ons. Built-in tools allow organizers to manage school ticketing systems, theatre performances, festival passes, sporting events, and multi-day conferences all in one dashboard. On-site, Purplepass speeds event check-in with high-speed iOS-based wireless scanners that work online or offline, plus mobile POS for cash, card, and comp transactions. Flexible payment options include Purplepass’s merchant services or integrations with TouchNet, Authorize.net, PayPal, Bluefin, and CardPointe. Our real-time reporting and analytics track sales pace, attendance, marketing codes, and channel performance so finance, marketing, and operations stay in sync. Organizers can run unlimited promo codes, send SMS/email blasts, and connect to 6,000+ third-party tools via Zapier for CRM, marketing automation, or accounting workflows. Every client receives a dedicated account rep, free onboarding, training, and 24/7/365 U.S.-based customer support. Trusted by Division I universities, national festivals, performing arts centers, and independent promoters, Purplepass delivers enterprise-grade ticketing without long-term contracts or hidden fees, making it the go-to solution for selling more tickets, streamlining admissions, and enhancing the guest experience.

Average Rating: 4.9/5.0

Total Reviews: 101

How Do G2 Users Rate Purplepass?

  • Ease of Use: 9.5/10 (Category avg: 8.9/10)
  • Event creation: 9.6/10 (Category avg: 9.1/10)
  • Event website creation: 9.0/10 (Category avg: 8.5/10)
  • User registration process: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Purplepass?

  • Seller: Purplepass
  • Year Founded: 2008
  • HQ Location: San Diego, CA
  • Twitter: @Purplepass
    716 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director
  • Top Industries: Entertainment, Performing Arts
  • Company Size: 79% Small, 15% Medium

What Do G2 Reviewers Say About Purplepass?

AI-generated summary from verified user reviews

Pros
  • Users highly value the excellent customer support from Purplepass, which greatly simplifies event organization and troubleshooting.
  • Users find Purplepass to be incredibly user-friendly, simplifying event organization and ticket purchasing significantly.
  • Users praise the easy ticketing process of Purplepass, appreciating seamless purchasing and effective customer support.
  • Users appreciate the helpful support from Purplepass, ensuring smooth event management and a seamless refund process.
  • Users commend Purplepass for their quick response time, enhancing efficiency and support during event management.
Cons
  • Users express frustration with ticketing issues, particularly regarding refunds, exchanges, and learning the interface effectively.
  • Users note the limited customization of Purplepass, particularly in app features and refund processes that hinder usability.
  • Users express frustration with payment issues, citing delays in payouts and difficulties with refunds and exchanges.
  • Users note the missing features in the Purplepass app compared to the web version, impacting overall usability.
  • Users note a steep learning curve with Purplepass, though customer support helps ease initial setup challenges.

What Are Recent G2 Reviews of Purplepass?

Webex Events & Webinars

Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is an end-to-end event management platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. Raise the bar with event apps, flexible registration, check-in and badge printing, lead retrieval, and live streaming technology. Webex Events blends flexibility with ease of use so organizers can host engaging events that support their goals, no matter the organization or type of event, up to 100,000 attendees. Webex Webinars (formerly Webex Events) allows event hosts to reach global audiences at scale, deliver virtual webinars with confidence, and create meaningful connections. With Webex Webinars, you can reach up to 100,000 attendees and offer an inclusive and accessible event with real-time translations in 100+ languages and live interpreters. Features such as breakout sessions, live polling and Q&A with Slido, gesture recognition, and integrations allow attendees to engage with you and each other. Build brand recognition with your attendees with custom branding options and themes. Successfully execute webinars with rehearsal and stage manager features that allow you to manage the stage and content that your audience sees before, during, and after the event.

Average Rating: 4.6/5.0

Total Reviews: 1,058

How Do G2 Users Rate Webex Events & Webinars?

  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Event creation: 9.2/10 (Category avg: 9.1/10)
  • Event website creation: 8.9/10 (Category avg: 8.5/10)
  • User registration process: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Webex Events & Webinars?

  • Seller: Cisco
  • Company Website:
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Project Manager
  • Top Industries: Non-Profit Organization Management, Information Technology and Services
  • Company Size: 45% Small, 33% Medium

What Do G2 Reviewers Say About Webex Events & Webinars?

AI-generated summary from verified user reviews

Pros
  • Users find Webex Events & Webinars easy to use, enhancing professional interactions and streamlining operations seamlessly.
  • Users appreciate the seamless event management of Webex Events & Webinars, enhancing client interactions and streamlining operations.
  • Users value the robust feature set of Webex Events, enhancing organization and user engagement during virtual events.
  • Users appreciate the straightforward attendee management of Webex Events & Webinars, enhancing engagement and ensuring smooth events.
  • Users appreciate the ease of engagement with Webex Events, enhancing interaction through features like live polling and Q&A sessions.
Cons
  • Users find the limited customization options in Webex Events & Webinars hinder their ability to tailor the experience.
  • Users find the steep learning curve of Webex Events & Webinars challenging, especially during initial setup and navigation.
  • Users note the missing features in Webex Events, wishing for improved customization and better speaker assignment options.
  • Users find the setup process for Webex Events & Webinars not intuitive, struggling with navigation and limited customization options.
  • Users note a lack of customization options in Webex Events & Webinars, limiting their experience and flexibility.

What Are Recent G2 Reviews of Webex Events & Webinars?

What Are G2 Users Discussing About Webex Events & Webinars?

Whova

Whova is an all-in-one event management platform that promotes success throughout the event life cycle. Whova helps you manage pre-event tasks like registration, event webpage and event marketing, and call for speakers/abstracts all in one place. During the event, you can rely on our award-winning event app, which includes engaging networking features, name badge and check-in, exhibitor lead retrieval, and more event management tools for a smooth event experience. And after the event, Whova helps generate a post-event report and event summary, so you can evaluate and communicate your event’s success. Whova has been recognized by the Event Technology Awards for 9 years in a row, winning accolades like People’s Choice Award, Best Event Management Platform, and Best Event App. Among Whova's customers are Google, Microsoft, American Express, Godiva, Hilton, Lego, IKEA, L'Oreal, the American Marketing Association, Harvard University, NASA, and countless other organizations from 100+ countries. With reliable customer support and over 10 years of experience in the event industry, Whova ensures that event organizers are in good hands. Whova has powered over 50,000 in-person and virtual/hybrid conferences, including association events, education events, government events, corporate events, trade shows, expos, and community gatherings, making it a top choice for event organizers everywhere.

Average Rating: 4.8/5.0

Total Reviews: 1,528

How Do G2 Users Rate Whova?

  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Event creation: 9.1/10 (Category avg: 9.1/10)
  • Event website creation: 8.6/10 (Category avg: 8.5/10)
  • User registration process: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind Whova?

  • Seller: Whova
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Diego, California
  • Twitter: @WhovaSupport
    3,779 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    209 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Teacher, CEO
  • Top Industries: Education Management, Non-Profit Organization Management
  • Company Size: 46% Small, 37% Medium

What Do G2 Reviewers Say About Whova?

AI-generated summary from verified user reviews

Pros
  • Users find Whova's ease of use invaluable, with intuitive navigation and accessible event resources enhancing their experience.
  • Users appreciate the engagement opportunities Whova provides, enhancing personal connections and user-friendly event management.
  • Users praise Whova for its user-friendly interface, enhancing engagement and connection during conferences and events.
  • Users value the effective networking capabilities of Whova, enhancing connections and communications during conferences.
  • Users appreciate the seamless attendee management of Whova, enhancing organization and maximizing their conference experience.
Cons
  • Users are disappointed by the missing features, such as note emailing, mobile replays, and interactive maps.
  • Users find the excessive notifications overwhelming, leading to frustration and a cluttered experience with the app.
  • Users face notification issues with persistent alerts and unclear message response confirmations, affecting overall usability.
  • Users find difficult navigation and an overwhelming interface, particularly for newcomers and Android users, frustrating.
  • Users find the lack of notifications confusing and disruptive, affecting the overall usability of Whova.

What Are Recent G2 Reviews of Whova?

What Are G2 Users Discussing About Whova?

RSVPify

RSVPify is an online event management, ticketing, and RSVP platform designed to help organizations, planners, businesses, and individuals create polished event experiences with ease while keeping the spotlight on their brand. Trusted by organizations of all sizes, including 30% of the Fortune 500. Core capabilities include online registration and RSVP collection, custom forms, ticketing and payments, guest list management, seating and table assignments, onsite check-in, scheduling and session management, branded event websites, email communications, privacy controls, reporting, and collaboration tools for teams. What makes RSVPify different: RSVPify was built around the realities of managing guests and events in the real world, not just collecting registrations. The platform helps organizers stay organized before, during, and after an event while creating a polished and professional experience for attendees. From simple celebrations to operationally complex events, RSVPify supports workflows like invitations, VIP management, seating assignments, check-in, guest communications, and onsite coordination in one connected system. The platform is designed to be flexible enough for self-serve organizers while also supporting teams managing high-touch events with multiple stakeholders, guest types, and moving parts. Privacy and professionalism are also core to the platform. RSVPify does not sell guest data, place third-party ads in the event experience, or market to your attendees. RSVPify is used across a wide range of event types including weddings, private celebrations, nonprofit fundraisers, corporate meetings, conferences, hospitality events, campus visits, community programs, reunions, multi-session experiences, timed-entry events, product launches, and high-volume marquee experiences. Whether you’re a dedicated event professional or simply the person responsible for “making the event happen,” RSVPify provides flexible, easy-to-use tools that adapt to a wide range of event styles, team structures, and guest management workflows.

Average Rating: 4.8/5.0

Total Reviews: 87

How Do G2 Users Rate RSVPify?

  • Ease of Use: 9.1/10 (Category avg: 8.9/10)
  • Event creation: 9.2/10 (Category avg: 9.1/10)
  • Event website creation: 8.8/10 (Category avg: 8.5/10)
  • User registration process: 9.3/10 (Category avg: 8.9/10)

Who Is the Company Behind RSVPify?

  • Seller: RSVPify
  • Year Founded: 2013
  • HQ Location: Chicago, US
  • Twitter: @RSVPify
    1,724 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Non-Profit Organization Management
  • Company Size: 53% Small, 36% Medium

What Do G2 Reviewers Say About RSVPify?

AI-generated summary from verified user reviews

Pros
  • Users praise RSVPify for its smooth and user-friendly experience, making event management simple and organized.
  • Users find RSVPify's event management features effortless, enabling smooth setup, tracking, and guest interaction for any event.
  • Users love the easy and intuitive setup of RSVPify, making event management straightforward and efficient.
  • Users appreciate the quick and helpful customer support of RSVPify, making event management seamless and efficient.
  • Users love the easy creation process of RSVPify, allowing hassle-free event sharing and RSVP collection.
Cons
  • Users find the limited customization options on RSVPify restrict their ability to tailor their experience more effectively.
  • Users find RSVPify expensive as it lacks a one-time payment option and offers limited free features.
  • Users struggle with formatting issues, including image sizing, limited font options, and automated email layouts.
  • Users find the learning curve confusing, particularly when navigating through the complex setup and customization options.
  • Users note the limited customization options of RSVPify, which may restrict their event planning experience.

What Are Recent G2 Reviews of RSVPify?

Greenvelope

Easily create and email elegant business invitations and announcements alongside advanced guest list management, RSVP tracking, ticketing, donation collection, and more. By combining sleek, elegant design with contemporary, digital delivery and full event management tools, planning an event and connecting with your network has never been easier. Choose from our exclusive templates to customize with your company branding, or upload your own design and benefit from our fully integrated event management, tracking, and ticketing functionalities: the choice is yours, and our team is here to make it effortless.

Average Rating: 4.8/5.0

Total Reviews: 33

How Do G2 Users Rate Greenvelope?

  • Ease of Use: 9.3/10 (Category avg: 8.9/10)
  • Event creation: 9.5/10 (Category avg: 9.1/10)
  • Event website creation: 9.2/10 (Category avg: 8.5/10)
  • User registration process: 9.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Greenvelope?

  • Seller: Greenvelope
  • Year Founded: 2008
  • HQ Location: Seattle, WA
  • Twitter: @Greenvelope
    7,718 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management
  • Company Size: 65% Small, 29% Medium

What Do G2 Reviewers Say About Greenvelope?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use, finding the setup and sending process very user-friendly and efficient.
  • Users love the user-friendly access of Greenvelope, praising its easy setup and effective tracking features.
  • Users love the design aesthetics of Greenvelope, appreciating its ease of use and professional presentation.
  • Users find the easy setup of Greenvelope incredibly user-friendly, facilitating seamless invitations from start to finish.
  • Users appreciate the user-friendly setup and tracking features of Greenvelope, making it easy to connect with guests.
Cons
  • Users face form issues when tracking meal preferences for +1 guests, requiring manual follow-ups through chat.
  • Users feel the lack of integration with their CRM hinders the efficiency of using Greenvelope for B2B purposes.
  • Users find the navigation options not intuitive, requiring time to familiarize themselves for a better experience.

What Are Recent G2 Reviews of Greenvelope?

What Are G2 Users Discussing About Greenvelope?

Brushfire

Backed by award-winning service and support, Brushfire Ticketing is designed to simplify and optimize the sale of event tickets and registrations across a wide range of sectors. Notably a Square Preferred Partner, the platform provides an ecosystem that includes sought-after integrations and highly customized event applications while providing dedicated customer and attendee support beyond transactional interactions. Brushfire Ticketing empowers sellers to increase their bottom line while providing a seamless experience for ticket buyers and registrants by focusing on revenue optimization with tools like dynamic pricing and data-driven reporting. Key features and benefits include: Flexible Ticketing and Registration: The platform accommodates diverse ticketing structures, including time-slotted admissions, season passes, and variable pricing. Registration processes are customizable, enabling efficient management of attendee information. Virtual Event Capabilities: Brushfire supports virtual events, allowing organizations to connect with audiences online through live streams, interactive experiences, and digital content. This expands reach and engagement, making events more accessible to a wider audience. Embedded Events—Brushfire allows sellers to seamlessly integrate ticket sales and registration directly onto their website so attendees experience a smooth, simple, branded purchase process. This eliminates the need for redirects, streamlines the purchasing process, and enhances user convenience, leading to higher conversions and greater event engagement. Custom Event App: Brushfire's Bespoke Event app isn’t a generic container app—it’s a fully customized, one-of-a-kind app designed specifically for you. Created to enhance the event experience, the app enables attendees to easily navigate the event, stay up-to-date with real-time information, and effortlessly connect with fellow attendees. Integrated Application Functionality: With Brushfire’s high-value integrations, you get the power of Brushfire plus seamless connections to essential applications like CartStack, Afterpay, Referral Rock, and more. Square Partnership: Trusted by Square for its ability to handle high-volume transactions, this partnership ensures smooth, secure payment processing. Brushfire integrates seamlessly with Square, providing an all-in-one solution for ticket sales, add-on sales, and onsite transactions. Additionally, the collaboration allows Brushfire to offer discounted rates on fees and equipment. Data Analysis and Reporting: Comprehensive reporting tools provide data-driven insights into attendance, sales, and engagement, empowering smarter decisions and revenue growth. Dedicated Support: Brushfire sets itself apart with expert in-house attendee support, building strong customer relationships by handling every call and email from attendees. They also offer onsite setup, training, and check-in assistance, ensuring your event runs smoothly and fostering trust and loyalty throughout the process. Save Time. Save Money. Sell More with Brushfire.

Average Rating: 4.7/5.0

Total Reviews: 186

How Do G2 Users Rate Brushfire?

  • Ease of Use: 8.7/10 (Category avg: 8.9/10)
  • Event creation: 9.2/10 (Category avg: 9.1/10)
  • Event website creation: 8.4/10 (Category avg: 8.5/10)
  • User registration process: 9.0/10 (Category avg: 8.9/10)

Who Is the Company Behind Brushfire?

Who Uses This Product?

  • Who Uses This: Event Coordinator
  • Top Industries: Religious Institutions, Non-Profit Organization Management
  • Company Size: 58% Small, 35% Medium

What Do G2 Reviewers Say About Brushfire?

AI-generated summary from verified user reviews

Pros
  • Users find Brushfire's platform easy to use, with responsive support and helpful templates that enhance event management.
  • Users value the responsive customer support of Brushfire, appreciating quick solutions and reliable assistance throughout their events.
  • Users appreciate the easy event setup and duplication features, enhancing their organization and efficiency as event creators.
  • Users rave about the unparalleled customer service of Brushfire, receiving timely and helpful support throughout their event planning.
  • Users value the quick-response support and excellent management features of Brushfire's ticketing system for events.
Cons
  • Users are frustrated by the missing features in Brushfire, complicating processes like refunds and promotional applications.
  • Users often face ticketing issues such as convoluted refund processes and difficulties with payment options and usability.
  • Users express frustration with limited customization options, hindering their ability to tailor the experience to their needs.
  • Users express frustrations with tedious event management processes and limited integration with other systems like RankOne.
  • Users find a steep learning curve with Brushfire, but appreciate the helpful customer support available to assist.

What Are Recent G2 Reviews of Brushfire?

What Are G2 Users Discussing About Brushfire?

Expo Pass

Expo Pass is a comprehensive event technology platform designed to assist organizers in planning, managing, and executing a wide range of events, whether in-person or virtual. This innovative solution provides a suite of tools that streamline the event process, making it easier for users to create engaging experiences for attendees. With Expo Pass, event organizers can efficiently handle everything from registration to post-event analytics, ensuring a seamless experience for both hosts and participants. The platform caters to a diverse audience, including corporate event planners, trade show organizers, and non-profit organizations. Each of these groups can leverage Expo Pass to meet their unique event objectives. For instance, corporate planners can utilize the platform for product launches and team-building activities, while trade show organizers can enhance attendee engagement through interactive features. Non-profit organizations can benefit from Expo Pass by managing fundraising events and community outreach programs effectively. The flexibility of the platform allows it to adapt to various event types, making it a valuable resource for any organizer. Expo Pass boasts a range of key features that enhance its functionality and user experience. The event registration feature simplifies the sign-up process, allowing attendees to register quickly and efficiently. The Expo Pass Virtual Experience enables organizers to create immersive online events, complete with live streaming and interactive sessions. Check-in and badge printing features streamline the on-site experience, reducing wait times and improving attendee satisfaction. Additionally, the event app provides attendees with essential information at their fingertips, fostering engagement and communication throughout the event. Attendance tracking and lead retrieval are also integral components of the Expo Pass platform. Organizers can monitor participant engagement in real-time, gaining insights into attendance patterns and session popularity. This data can be invaluable for future event planning and marketing strategies. Lead retrieval features empower exhibitors to capture potential client information effortlessly, enhancing networking opportunities and driving business growth. By combining these functionalities, Expo Pass not only simplifies event management but also enriches the overall experience for all stakeholders involved. With a dedicated Event Success Manager assigned to each client, Expo Pass ensures that support is readily available throughout the event planning process. This personalized approach reinforces the platform's commitment to understanding that events are fundamentally about people and connections. By providing the necessary tools and support, Expo Pass enables organizers to focus on what truly matters: creating memorable experiences that foster interaction, collaboration, and community.

Average Rating: 4.8/5.0

Total Reviews: 84

How Do G2 Users Rate Expo Pass?

  • Ease of Use: 9.5/10 (Category avg: 8.9/10)
  • Event creation: 9.4/10 (Category avg: 9.1/10)
  • Event website creation: 8.5/10 (Category avg: 8.5/10)
  • User registration process: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Expo Pass?

  • Seller: Expo
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Chicago, IL
  • Twitter: @expopass
    100 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Events Services
  • Company Size: 77% Small, 13% Medium

What Do G2 Reviewers Say About Expo Pass?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Expo Pass, making check-in and badge printing straightforward and efficient.
  • Users appreciate the responsive and helpful customer support of Expo Pass, enhancing their overall event experience.
  • Users appreciate the easy setup of Expo Pass, enhancing the overall efficiency of event management.
  • Users highlight the exceptional event management and support provided by Expo Pass, ensuring seamless experiences from start to finish.
  • Users appreciate the ease of use of Expo Pass, highlighting its seamless check-in and helpful support team.
Cons
  • Users find Expo Pass to be expensive, leading some to consider more budget-friendly alternatives for their events.
  • Users note a lack of essential features like backend tracking and guest list duplicate processing in Expo Pass.
  • Users express frustration with the limited features of Expo Pass, feeling they pay for unused capabilities.
  • Users face upload issues with the Expo Pass, including login problems and difficulties managing session feedback and badges.
  • Users often face registration issues, including app login problems and challenges with badge printing and session surveys.

What Are Recent G2 Reviews of Expo Pass?

What Are G2 Users Discussing About Expo Pass?

Bizzabo

Plan, deliver, and measure impactful events with Bizzabo's Event Experience OS. From intimate summits to 10,000+ attendee conferences, event organizers can streamline workflows, elevate attendee experiences, and capture the insights that matter. Recognized as a Leader in the 2025 GartnerⓇ Magic Quadrant™ and the only Customer Favorite in the 2024 Forrester Wave™, Bizzabo is trusted by the world’s top brands to deliver immersive experiences that connect and convert. With advanced customization, innovative smart wearables, and powerful event intelligence, organizers can scale their entire event portfolio with ease. And with enterprise-grade infrastructure and 99.99% uptime, event professionals can focus on creating memorable events, while Bizzabo handles the complexity behind the scenes.

Average Rating: 4.3/5.0

Total Reviews: 441

How Do G2 Users Rate Bizzabo?

  • Ease of Use: 8.6/10 (Category avg: 8.9/10)
  • Event creation: 9.0/10 (Category avg: 9.1/10)
  • Event website creation: 8.4/10 (Category avg: 8.5/10)
  • User registration process: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind Bizzabo?

  • Seller: Bizzabo
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • Twitter: @Bizzabo
    15,295 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    200 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Director
  • Top Industries: Events Services, Computer Software
  • Company Size: 37% Small, 36% Medium

What Do G2 Reviewers Say About Bizzabo?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Bizzabo, appreciating its intuitive setup and efficient event planning features.
  • Users value the efficiency and ease of event planning with Bizzabo's dedicated templates and excellent support.
  • Users appreciate the quick response times of Bizzabo's customer support, enhancing their event planning experience.
  • Users appreciate the efficient attendee management provided by Bizzabo, highlighting its ease of use and seamless integrations.
  • Users find Bizzabo's easy setup enhances event planning efficiency, allowing for more events in less time.
Cons
  • Users find limited customization options in Bizzabo's templates and reporting features, impacting their overall experience.
  • Users express frustration with the lack of customization in Bizzabo, feeling limited in personalization options and integrations.
  • Users find Bizzabo's confusing processes tedious, particularly with automation, integrations, and a challenging back-end platform.
  • Users find the limited features of Bizzabo restrict their design capabilities and create unnecessary workarounds.

What Are Recent G2 Reviews of Bizzabo?

What Are G2 Users Discussing About Bizzabo?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024

Event Registration & Ticketing Topics

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Learn More About Event Registration and Ticketing Software

What is Event Registration & Ticketing Software?

Event registration and ticketing software helps businesses and individuals create a streamlined registration or ticketing process for events. This software can be leveraged for a variety of events including trade shows, conferences, fundraisers, workshops, webinars, festivals, and more. The unique tools and features of an event registration solution vary depending on the type of event or business the product was designed to service. Generally, all event registration and ticketing solutions provide users with the ability to create and customize event-specific landing pages or portals which prospective attendees can use to purchase a ticket or register for an event. These tools also allow event organizers to view and manage the attendee list.

Before choosing an event registration and ticketing solution, there are a few considerations to make. Some solutions are simpler than others, only providing a way for attendees to register for a free event by submitting their name and contact information. These products are often free if the event has no ticket price. Other solutions facilitate the selling of tickets and the collection of payments from attendees. These products often charge a fee per ticket sold, which could be a flat rate or a percentage of each ticket.

In addition, the type and size of the event dictates the complexity of the registration or ticketing process. Smaller events, such as networking or cocktail parties, might require a simple tool that sends invitations and keeps track of how many guests RSVP. Larger, elaborate events — such as conferences or festivals — will likely require a more sophisticated solution with functionality that includes group registrations and discounts, lodging management, seating charts, and multiple ticket types.

Key Benefits of Event Registration & Ticketing Software

  • Provides event attendees a straightforward online process to register and pay for events prior to the event
  • Streamlines the event registration processes by integrating event registration and ticketing products along with other software products
  • Tracks registrations, sales, and refunds in real time
  • Increases an event’s income by providing a simple platform that converts potential attendees into guests

Why Use Event Registration & Ticketing Software?

Event registration and ticketing software is essential for executing any type of event that requires attendees to purchase tickets or register in advance. These products make it easy for attendees to sign up for an event online rather than purchasing tickets by phone or from a physical location.

Similarly, event registration and ticketing software simplifies the planning process for event organizers. On the back end, these solutions help organizers keep track of how many attendees have registered for an event, a key metric for measuring an event’s success. With the marketing features and integrations found in event registration and ticketing software, organizers can invite guests to an event through email, SMS, and social media, reaching countless potential attendees with the click of a button. These products can greatly maximize event turnout by making it as simple as possible for potential attendees to learn about and register for the event. A comprehensive event registration and ticketing software can also provide organizers tools for managing refunds and mobile apps for scanning tickets on the day of the event.

Who Uses Event Registration & Ticketing Software?

Anyone involved in planning or managing events can benefit from event registration and ticketing software. These products are leveraged by companies across industries and implemented for a variety of events, from conferences to classes to cocktail parties. When an organization decides to host a corporate event, usually the marketing team is tasked with the planning and execution of the event.

Event registration and ticketing software is commonly used by event management companies, which may be in charge of planning large conferences or festivals that occur with more frequency than a one-off event. Venues that regularly host events, such as concert halls, comedy clubs, and sports venues, may also utilize event registration and ticketing software.

Kinds of Event Registration & Ticketing Software

Although most event registration and ticketing solutions can be used for a variety of events, some products are better suited for specific occasions or businesses. When considering different ticketing tools, plan ahead for unique features that a specific persona might require during the registration process.

Box office — Some event registration and ticketing software offers users the ability to create and design a digital box office. In addition to selling tickets, these solutions often provide features such as season packages, memberships, promo codes, and reserved seating. Because of these special features, box office software is best suited for event venues, such as theaters.

Online invitations — When a business hosts a professional event like a VIP dinner, fundraiser, happy hour, or holiday party, they may prefer to use a less robust registration tool. There are a few products that enable businesses to design stylish invitations, share them with a guest list, and keep track of responses. These solutions provide features such as templated designs, guest list management, and RSVP tracking.

Corporate events — Corporate events such as trade shows and conferences may include an exhibit hall, keynotes, and breakout sessions. To meet these needs, some event registration and ticketing software allows organizers to create different ticket types so the attendees can attend multiple events at the same conference.

Event Registration & Ticketing Software Features

Event creation — The primary purpose of event registration and ticketing software is the creation of an event-specific website, landing page, box office, or portal that contains a customizable form for collecting registrations.

Email marketing — Once an event registration page has been created, email marketing features help organizers get the word out. The functionality of email marketing tools can range from a simple web link to a fully designed electronic invitation.

Reserved seating — Some ticketing solutions provide a seating chart feature that allows attendees to reserve a specific seat within the venue. This feature is particularly suited to events in the performing arts, sports events, award ceremonies, and fundraising dinners.

Payment processing — Event registration and ticketing software products can facilitate payment collection by using a built-in payment processing system where funds are collected on the organizer’s behalf and provided to them. These often link to external payment gateway software; or integrate with the organizer’s own merchant account.

Ticketing — For ticketed events, ticketing features enable organizers to control the appearance and delivery method of tickets purchased by attendees. If the event requires tickets to be scanned upon entry, organizers might provide attendees with multiple options for receiving their ticket via email, will call, or print-at-home options.

Attendee list — Attendee list management tools help event organizers maintain their list of registered attendees. With these features, organizers can perform tasks such as contacting attendees, editing registrations, and managing refunds.

On-site registration — Some event registration and ticketing products offer a specific app that enables attendees to register on-site the day of the event.

Integrations — Event registration and ticketing solutions may integrate with other software to help centralize customer data and marketing efforts. Common integrations include email marketing software, CRM software, and social media.