Brushfire Reviews & Product Details

Backed by award-winning service and support, Brushfire Ticketing is designed to simplify and optimize the sale of event tickets and registrations across a wide range of sectors. Notably a Square Preferred Partner, the platform provides an ecosystem that includes sought-after integrations and highly customized event applications while providing dedicated customer and attendee support beyond transactional interactions. Brushfire Ticketing empowers sellers to increase their bottom line while providing a seamless experience for ticket buyers and registrants by focusing on revenue optimization with tools like dynamic pricing and data-driven reporting. Key features and benefits include: Flexible Ticketing and Registration: The platform accommodates diverse ticketing structures, including time-slotted admissions, season passes, and variable pricing. Registration processes are customizable, enabling efficient management of attendee information. Virtual Event Capabilities: Brushfire supports virtual events, allowing organizations to connect with audiences online through live streams, interactive experiences, and digital content. This expands reach and engagement, making events more accessible to a wider audience. Embedded Events—Brushfire allows sellers to seamlessly integrate ticket sales and registration directly onto their website so attendees experience a smooth, simple, branded purchase process. This eliminates the need for redirects, streamlines the purchasing process, and enhances user convenience, leading to higher conversions and greater event engagement. Custom Event App: Brushfire's Bespoke Event app isn’t a generic container app—it’s a fully customized, one-of-a-kind app designed specifically for you. Created to enhance the event experience, the app enables attendees to easily navigate the event, stay up-to-date with real-time information, and effortlessly connect with fellow attendees. Integrated Application Functionality: With Brushfire’s high-value integrations, you get the power of Brushfire plus seamless connections to essential applications like CartStack, Afterpay, Referral Rock, and more. Square Partnership: Trusted by Square for its ability to handle high-volume transactions, this partnership ensures smooth, secure payment processing. Brushfire integrates seamlessly with Square, providing an all-in-one solution for ticket sales, add-on sales, and onsite transactions. Additionally, the collaboration allows Brushfire to offer discounted rates on fees and equipment. Data Analysis and Reporting: Comprehensive reporting tools provide data-driven insights into attendance, sales, and engagement, empowering smarter decisions and revenue growth. Dedicated Support: Brushfire sets itself apart with expert in-house attendee support, building strong customer relationships by handling every call and email from attendees. They also offer onsite setup, training, and check-in assistance, ensuring your event runs smoothly and fostering trust and loyalty throughout the process. Save Time. Save Money. Sell More with Brushfire.

Product Website

Seller

Brushfire Technology

Discussions

Brushfire Community

Languages Supported

English

Overview by

Brushfire Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Brushfire Integrations

(2)

Verified by Brushfire

Brushfire Media

Fully customize your event and landing page or embed the entire purchase process on your website.

Manage the details of your event with ease. The tools you need to serve attendees and report event details are all in one place.

Brushfire Demo - Mobile App: Point-of-Sale

Set up a self-service or manned Point-of-Sale station and quickly process in-person payments with Square.

Check-in Attendees, Print Tickets, Manage Capacity, and more all from the Brushfire mobile app.

Create dynamic virtual events with chat, interactions, and integrated engagement features to create engaged attendees.

Brushfire is: 🎟️ Ticketing ✅ Registration 💻 Virtual Event Solutions 📱 Custom Event Apps 🎯 Seamless Check-In ☎️ Expert On-Site & Attendee Support

At Brushfire, your remarkable experiences are fueled by our unwavering support! 🤝 ✨ When you reach out, we’re not just solving issues; we’re igniting confidence, ensuring your journey with us is as smooth as the flame of a well-tended fir

'Tis the season for better daily ticketing! Discover the heartwarming story of a family-owned holiday attraction that turned a spark of an idea into a charming wonderland in our latest video. Follow to learn more expert insider tips and

Official Downloads

(4)

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The Ultimate Event Planning & Management Guide for Your Organization

How Pop-Up Event Registration Can Improve Your Conversions

Set Up Easy Event Payments with Brushfire & Square

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Hollie G.

Operations Manager

Mid-Market (51-1000 emp.)

5/8/2026

"Intuitive Setup and Seamless Checkout for Events and Programs"

4.5/5

What do you like best about Brushfire?

Having used this tool for more than a decade, I’m still impressed by how easily it supports both large, ticketed events and more specialized summer programs. The initial setup is very intuitive, and the “shopping cart” style checkout feels familiar and seamless for our attendees. I also appreciate that it securely stores user data, which makes repeat registrations much quicker and more convenient for returning community members. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

The biggest hurdle for us is the lack of a native, direct integration with Rock RMS. Right now, we have to hire developers to bridge the gap through the API, and then we still end up manually processing that data into our SQL environment just to keep our databases in sync. A built-in connector would remove a lot of technical overhead and reduce our reliance on these manual workarounds. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

It truly functions as an extension of our team, taking on the technical support load that would normally land on us during high-volume sales periods. As a result, my staff can stay focused on event content instead of spending time troubleshooting checkout problems. I also appreciate the platform’s flexibility: being able to manage a range of event types in one place has noticeably streamlined our administrative workflow and helped us keep our records clear and well organized. Review collected by and hosted on G2.com.

Wyatt K.

Marketing Specialist

Small-Business (50 or fewer emp.)

5/7/2026

"Next-Level Customer Service That Never Lets Issues Slip"

5/5

What do you like best about Brushfire?

The customer service is honestly on another level compared to other software providers. The team is incredibly tenacious when it comes to solving specific technical hurdles or helping with the initial ticketing configuration. It is rare to find a support staff that follows up so diligently to ensure that every single one of your problems has been fully resolved. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I find the user interface to be more confusing than it needs to be. There have been several times when navigating the dashboard felt counterintuitive, and I’ve ended up feeling lost while trying to track down certain settings. Although the high-quality support eventually helps bridge that gap, the software itself would really benefit from a more modern, streamlined design to improve overall usability. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

It lets us maintain a consistent brand identity throughout the entire ticket-purchasing journey, which makes our organization come across as more professional. On top of that, the fee structure is far more manageable than what we’ve run into with larger competitors. That combination of solid white-labeling and reasonable costs helps us maximize event revenue while still maintaining our attendees’ trust. Review collected by and hosted on G2.com.

Response from Rachel Kaiser of Brushfire

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Wyatt,

Thank you so much for taking the time to leave such a thoughtful review! We’re incredibly grateful for your kind words about our support team. Providing responsive, hands-on service is something we care deeply about, so it means a lot to hear that our follow-through and problem solving have made a positive impact on your experience.

We also truly appreciate your honest feedback regarding the user interface and dashboard navigation. We know usability plays a huge role in the overall experience, and insights like yours are valuable as we continue working to make the platform more intuitive and streamlined. I’ll be sure to share your comments with our product team.

It’s great to hear that Brushfire has helped you maintain a strong branded experience for your attendees while also keeping costs manageable. Helping organizations maximize revenue and build trust with their audience is exactly what we aim for.

Thank you again for your partnership and for being part of the Brushfire community!

Rachel Kaiser

Customer Success Manager | Brushfire

Russell P.

Event Coordinator

Mid-Market (51-1000 emp.)

5/6/2026

"Outstanding Personalized Support That Makes Setup Smooth and Stress-Free"

5/5

What do you like best about Brushfire?

The personalized support is genuinely outstanding. Having a dedicated specialist guide you through the entire setup process makes a huge difference. It feels like a real human partnership, not just dealing with a faceless software company. They stick with you until every detail is right, so the event can go live smoothly without technical glitches or configuration mistakes. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I’d love to see more flexible payment plans built in natively, since paying the full cost upfront can be a barrier for some attendees. Also, the total expense can add up quickly when you combine the platform’s service fees with charges from an external payment processor. If there were a way to make pricing a bit more competitive for mid-sized organizations, that would be a really meaningful improvement. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

It removes much of the confusion and anxiety that usually comes with setting up registration for a large-scale conference. With clear, step-by-step expert guidance, the platform keeps the ticket-buying journey smooth and straightforward for our guests. That added level of oversight helps catch small setup mistakes early, before they turn into major issues during the event, and it ultimately leads to a more successful outcome. Review collected by and hosted on G2.com.

Response from Rachel Kaiser of Brushfire

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Russell,

Thank you so much for taking the time to share such thoughtful feedback! We’re incredibly grateful for your kind words about our support team and onboarding experience. Building real relationships with our customers is something we care deeply about, so it means a lot to hear that the personalized guidance and hands-on partnership helped your event setup process feel smooth and supported from start to finish.

We also truly appreciate your honest feedback regarding payment flexibility and overall pricing structure. We understand how important affordability and accessibility are, especially for mid-sized organizations and attendees managing upfront costs. Suggestions like yours are incredibly valuable as we continue evaluating ways to improve both the attendee and organizer experience moving forward.

It’s wonderful to hear that Brushfire helped reduce the stress and uncertainty that can come with launching registration for a large-scale conference. Helping organizers catch issues early, create a seamless ticket-buying journey, and feel confident heading into their event is exactly what our team strives for every day.

Thank you again for your partnership and support. We’re grateful to be part of your events!

Rachel Kaiser

Customer Success Manager | Brushfire

Douglas F.

Administrative Lead

Enterprise (> 1000 emp.)

5/5/2026

"Highly Customizable Event Platform with Responsive Support and Smooth Onboarding"

4.5/5

What do you like best about Brushfire?

This platform really stands out for its strong customization options and the help desk’s impressive responsiveness. Whenever a technical issue comes up, I can usually count on it being resolved within twenty-four hours. Overall, it feels like the software was designed from the ground up specifically for events, and the guided onboarding made our initial transition feel straightforward and smooth. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

Navigation could be a bit more efficient when moving between different events. I often find myself wishing there were a more prominent, one-click button on the main screen that would take me straight into an event-specific dashboard. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

We needed a system that could support unique registration paths and a variety of discount codes without turning into a mess. Brushfire streamlines the entire payment collection and data-gathering process, making it easy for us to create tailored experiences for different types of attendees. That automation has noticeably reduced the administrative workload our team used to deal with, especially during peak registration periods. Review collected by and hosted on G2.com.

Response from Rachel Kaiser of Brushfire

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Douglas,

Thank you so much for taking the time to leave such detailed feedback! We’re thrilled to hear that the platform’s customization capabilities, guided onboarding experience, and responsive support team have made a positive impact for your organization. Our goal is always to provide event organizers with tools that feel purpose-built for their needs while also ensuring they have a reliable team alongside them whenever questions or challenges come up.

We also appreciate your thoughtful feedback regarding event navigation and dashboard accessibility. We understand how important efficiency is when managing multiple events, and suggestions like yours help us continue identifying ways to make the platform more intuitive and streamlined for organizers working day to day within the system.

It’s especially great to hear that Brushfire has helped simplify complex registration paths, discount structures, payment collection, and attendee data management for your team. Creating flexible registration experiences while reducing administrative burden is exactly what we aim to help organizations accomplish, particularly during busy registration seasons when automation and organization matter most.

Thank you again for your partnership and support. We truly appreciate the opportunity to support your events!

Rachel Kaiser

Customer Success Manager | Brushfire

Jaime H.

Operations Lead

Small-Business (50 or fewer emp.)

5/4/2026

"Straightforward Setup, Responsive Support, and Powerful Reporting Tools"

5/5

What do you like best about Brushfire?

The setup process is impressively straightforward, and the technical support team is consistently available to help me work through any hurdles. I find the mass email feature especially useful for keeping attendees informed, and the range of reporting tools provides a clear, professional snapshot of registration numbers and payment status whenever I need it. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

My only minor frustration is the data-entry flow for individual registrants. Right now, users often have to enter their personal details twice—first as the buyer and then again as the attendee. That repetition feels a bit redundant and can create a small bottleneck during checkout, especially for someone who’s only purchasing a single ticket. Review collected by and hosted on G2.com.

What problems is Brushfire solving and how is that benefiting you?

We needed a way to manage high-volume registrations and accept secure payments without relying on manual invoicing. Brushfire automates the entire transaction and data-collection process, which frees up my time to focus on event programming. Having robust reporting and communication tools all in one place also helps ensure no participant is left out of the loop. Review collected by and hosted on G2.com.

Response from Rachel Kaiser of Brushfire

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Jaime,

Thank you so much for taking the time to share your experience with Brushfire! We’re thrilled to hear that the setup process, reporting tools, mass email features, and support experience have helped make managing your events smoother and more efficient. Our team works hard to provide both intuitive tools and responsive support, so it’s wonderful to hear those areas have been valuable to your organization.

We also appreciate your thoughtful feedback regarding the attendee data-entry process during checkout. We understand how important a seamless registration experience is for both organizers and attendees, and insights like yours are incredibly helpful as we continue looking for ways to streamline workflows and reduce friction throughout the purchasing process.

It’s especially rewarding to hear that Brushfire has helped simplify high-volume registration management, secure payment collection, and attendee communication for your team. Helping organizers reduce manual administrative work while keeping participants informed and engaged is exactly what we aim to accomplish through the platform.

Thank you again for your partnership and support. We truly appreciate the opportunity to be part of your events!

Rachel Kaiser

Customer Success Manager | Brushfire

Donna R.

Office and Donor Relations Manager

Small-Business (50 or fewer emp.)

7/17/2025

"Customizable Event Registration with Stellar Support"

5/5

What do you like best about Brushfire?

I like that Brushfire is customizable for our organization, allowing logo and branding consistency throughout. We can customize tickets, promo codes, discounts, ticket descriptions, and any add-ons. The customization offers a deep bench of information. We switched to Brushfire from Eventbrite because of its remarkable customization capability and amazing customer support. The initial setup was pretty easy, and the knowledge base is in-depth, making the platform pretty intuitive. Transitioning to Brushfire from other event software was seamless. The support provided is incredible. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I do find the reporting a little bit clunky, and even though you can customize your reports, that's a little bit clunky too. I feel like I always have to reach out to support for help with getting the data out of the system that I need. The refund process is a little bit unclear and I wish there was a way to customize the email that goes back to the person who registers in the event of a refund. Review collected by and hosted on G2.com.

Response from Rachel Kaiser of Brushfire

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Hi Donna,

Thank you so much for taking the time to leave such a thoughtful and detailed review. Your kind words truly mean the world to us!

We’re thrilled to hear that Brushfire has been such a helpful tool for your events and that you’ve found value in its customization, ease of use, and efficiency. Knowing that our platform has helped elevate your brand and saved your team time is exactly why we do what we do.

We also really appreciate you pointing out the need for a better solution when it comes to FAQs. That’s incredibly helpful feedback, and I’ve passed it along to our product team for review. Your insight helps us improve, and we’re always striving to make Brushfire even better for event professionals like you.

We’re so grateful to have you as part of the Brushfire community and are excited for all that’s ahead in our partnership. If you ever need anything, don’t hesitate to reach out — we’re here for you!

With appreciation,

Rachel Kaiser

Customer Success Manager

Kevin K.

Small-Business (50 or fewer emp.)

3/12/2026

"Frustrating Event Management Experience"

2.5/5

What do you like best about Brushfire?

I can't say there is something I like best about it right now b/c of the problem I'm having that we had last year for a bit too. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I don't like that when we go to our event, it often says there is no event selected, and when I try to see the people signed up, it says the same thing. It's frustrating that sometimes when people try to sign up, it doesn't allow them to. The search options are also problematic; it always says I'm not committed to an event when I am, and then doesn't let me pick the event I'm committed to. I've also encountered dead links that leave me with nowhere to go. Review collected by and hosted on G2.com.

Michael S.

1/26/2026

"Empowers Event Management with Easy Ticketing"

4.5/5

What do you like best about Brushfire?

I use Brushfire for my events and I really enjoy how the system is easy to build. It empowers me in the ticket-making process and facilitation. I like having control over the ticket process, including the build of the tickets, ticket pricing, ticket descriptions, and even payments. The transparency with payment fees is something I appreciate, as it clearly lets the customer know the additional costs. I also love the group component, where I can send a link and easily add to the group without starting over and building another group. The customer support has been amazing, helping me with the setup and providing useful and helpful tips. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

Sometimes I run into issues with logging in using my company credentials, which are Google-based, and it doesn't accept them. Also, for a first timer, building the ticketing platform or process can be a bit overwhelming or intimidating. Review collected by and hosted on G2.com.

Response from Tyler Binkley of Brushfire

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Hello Michael,

Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your experience with us and are thankful to partner with you for your events. Your feedback is truly valuable to us and we appreciate your kind words. Thank you also for your feedback and further notes on how we can improve. Grateful for your continued partnership and here is to your next event!

Best regards,

Tyler Binkley | Customer Success Manager

Verified User

Small-Business (50 or fewer emp.)

3/9/2026

"Effortless Event Management with Stellar Support"

5/5

What do you like best about Brushfire?

I use Brushfire for event registration for a women's conference because it provides an easy way for women to register for the conference and make payments. I appreciate the many reports that can be generated and the ability to do mass emails to attendees. I like the ease of use and the great support by the Support Team if I have questions. Setting up Brushfire was quite simple, especially with the help of Brushfire's service technical support. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

In some cases, the user has to enter their information as both buyer and attendee and it seems duplicative. Review collected by and hosted on G2.com.

Response from Tyler Binkley of Brushfire

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Hello!

Thank you for taking the time to leave us a review! Your feedback is truly valuable to us and we appreciate your kind words. We are thrilled to hear that you enjoyed your experience with us and that our platform was able to assist you in your women's conference.

As well thank you for your feedback around the buyer and attendee fields that you are experiencing. Linked below is to my calendar, I would love to further discuss your events and share how this can be best setup for you! We look forward to your next event with Brushfire!

Best,

Tyler Binkley | Customer Success Manager

See how Brushfire improved

Jeremy F.

Owner/Creative Director

Small-Business (50 or fewer emp.)

1/23/2026

"Effortless Event Management with Exceptional Support"

5/5

What do you like best about Brushfire?

I love how easy it is to set up and manage Brushfire. I also love their customer support. Whenever I have an issue, I just send them a quick message, and they typically get back to me and fix the problem within twenty-four hours. There's a lot of customization in Brushfire, and it's really made specifically for events. The initial setup was very easy; our customer service manager walked us through the process and was extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Brushfire?

I'd like to find an easier way to access an event-specific dashboard. A button to more easily access it would be helpful. Review collected by and hosted on G2.com.

Response from Rachel Kaiser of Brushfire

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Hi Jeremy!

Thank you for the great feedback — we’re thrilled Brushfire has been easy to use and that our team has been supportive for your events.

Regarding the event-specific dashboard, we’d love to learn more. Can you share what feels hardest about accessing it or where you’d expect that button to live? Your insight helps guide future improvements! Feel free to send your insights over to rachel@brushfire.com.

We really appreciate you taking the time to let us know!

Rachel Kaiser

Customer Success Manager