Expo Pass Reviews & Product Details

The ease of setup and takedown for our check in table at our conference. Plus how easy and pleasant it is to work with all the Expo Pass staff. They make the process SO EASY from start to finish! Review collected by and hosted on G2.com.

Can't think of one thing that I dislike about Expo Pass! Review collected by and hosted on G2.com.

Everyone at ExpoPass has been incredibly helpful throughout the initial setup, the check-in process, and badge printing during the event. Returning their equipment afterward was also extremely easy. I really appreciate being able to arrive, get everything organized without any stress, and then simply ship everything back instead of having to store it myself. Review collected by and hosted on G2.com.

Honestly, just a couple of back end tracking options like date of birth and the ability to have admins as attendees are my only very minor gripes. Overall I love this product and team. Review collected by and hosted on G2.com.

We used Expo Pass for our 3686 conference, and I was especially impressed with how smooth it made our batch printing and check-in process. What is often a stressful, time-consuming task became quick, efficient, and reliable. The system handled large volumes with ease, and our attendees experienced a seamless, professional check-in from the very start. Expo Pass truly elevated the first impression of our event. Review collected by and hosted on G2.com.

Honestly, there wasn’t anything I disliked about using Expo Pass. The system worked exactly as promised, and every feature—from check-in to batch printing—ran so smoothly that it removed the usual stress points. It’s rare to say this about event tech, but in this case, I truly have no complaints. Review collected by and hosted on G2.com.

I was impressed by how straightforward the setup process was, and after that, everything ran smoothly for our attendees. The entire experience felt seamless from start to finish. I also enjoyed that you get to meet one of their Event Operations Team and they help you go through the entire set up process the day before to make sure everything is working great. Review collected by and hosted on G2.com.

I honestly didn't have any real negatives to mention. While it is on the expensive side, I believe the value I received makes it a worthwhile investment. Review collected by and hosted on G2.com.

From registration to badge printing, everything runs smoothly and looks professional. The platform is easy to set up, and features like session scheduling, sponsor material uploads, and attendee messaging save our team hours of work.

The event app stands out compared to others we’ve used—modern, intuitive, and user-friendly for both attendees and sponsors. We’ve received great feedback on how easy it is to navigate, which improves engagement and overall event satisfaction. Review collected by and hosted on G2.com.

The lead retrieval and badge printing setup can be a bit time-consuming and occasionally confusing. It takes extra effort to ensure everything is configured correctly, though the ExpoPass support team is always responsive and helpful when needed. Additionally, it would be more convenient if registered attendees could also be assigned as event users with permissions to scan session attendees or make adjustments during registration. Review collected by and hosted on G2.com.

This made our badging process ridiculously easy for us and our attendees. This really does work as simply as they claim it does. Everything arrived at our meeting venue and the equipment was labeled and color coded for easy setup. The actual badge printing process was very quick and additions/edits were easy to make as needed. Review collected by and hosted on G2.com.

The credit card readers had to be reconnected a few times over the course of our conference. An option to plug them into the iPads directly instead using bluetooth would have been great. Review collected by and hosted on G2.com.

ExpoPass was able to create an event that was remarkable for our clients. Yes, we had some issues with Android and getting vendors loaded, but in the end the experience and data was extremely valuable to both ourself as an organization and our clients.

My one piece of advice is: Take their recommendation on how many printers and iPads they suggest! We didn't and definitely regret it as we had a great turnout.

Attendees and brands loved the simplicity and how next level it felt (beyond just a wristband). I'd definitely recommed ExpoPass for your next event, especially if you are looking for it to feel like you're offering a premier experience! Review collected by and hosted on G2.com.

We had difficulty with our sessions and logging in on Android devices. We also ran into some issues during the sales process of the sales rep knowing the services that are included/not included in the price Review collected by and hosted on G2.com.

Their pricing can be less than other prominent vendors. Their customer service is always great and the team always makes themselves available for you. Review collected by and hosted on G2.com.

The only thing I would flag is that duplicates cannot be processed on the Guest List, so make sure that you vet the list before you upload and ensure that the person submitting it knows to remove all duplicates. Review collected by and hosted on G2.com.

Customer service is excellent. I’m fairly tech-savvy, but with any new software there’s always a bit of a learning curve. Their chat support is quick to respond, and the AI assistant is surprisingly intelligent compared to other sites. On one occasion, I had trouble with a specific topic, and an ExpoPass customer service agent followed up by email with detailed, helpful information. I really appreciated that level of support. Review collected by and hosted on G2.com.

Nothing. I liked everything about this software. Thank you! Review collected by and hosted on G2.com.

The helpfulness of the staff and the ease of which everything is down from the initial call to the end of your event. The check-in process for attendees is easy and fast. The badge printing takes seconds. There's never a build up or line at our registration area Review collected by and hosted on G2.com.

TI wish the app had more features to be interactive and have gamification Review collected by and hosted on G2.com.