Expo Pass Reviews & Product Details

I love ExpoPass!! I’ve used a few different platforms over the years (and sat through many, many demos), and I haven’t seen anything that compares. You can instantly print attendee badges (or have attendees print them themselves, though we’re very white glove with our process), make changes on the spot, and manage everything right from the iPad or your computer—and those updates are instant. I’ve had so many attendees comment on how impressed they are with the check-in process, and I’ve recommended ExpoPass to countless other event leads who come to our events. ExpoPass is a great product, backed by great people! Review collected by and hosted on G2.com.

There’s honestly nothing I don’t love about ExpoPass! The only thing I’ve noticed recently (and it’s probably user error on my end. I just need to ask about it) is that the check-in screen seems a bit smaller than it used to be, which makes it a little harder to review the badge before printing. That said, it’s still nothing I’d really complain about. Review collected by and hosted on G2.com.

Using Expo Pass was easy to learn. Having a one-on-one meeting before using the iPads was so helpful. Seeing the cases as it was daunting, but after meeting with our contact, it turned out to be a breeze. No issues with the App when I had to use it on my phone. It was smooth and responsive. Review collected by and hosted on G2.com.

One con I can mention is the need to make a quick fix or add a new entry to the online database. If there were an online portal that could easily sync the two, it would be a huge time- and stress-saver. Review collected by and hosted on G2.com.

ExpoPass has been just the right addition to level up our conferences. Participants are always impressed at how easy it is to check in, review their info, and print their badge on site. It is also extremely helpful on the back end for set up. ExpoPass team members help you with everything from setting up the badge design, importing attendee lists, and shipping the equipment (with return labels) directly to your conference location. I would definitely recommend using ExpoPass. Review collected by and hosted on G2.com.

ExpoPass is a bit pricey, but it is worth every penny! Review collected by and hosted on G2.com.

Expo Pass completely transformed our registration process. What we liked most was how easy and efficient everything became. Onboarding was smooth, with same-day support and clear, guided steps. The live chat and resources made the setup stress-free. The equipment worked flawlessly, and attendees loved the quick, simple check-in compared to previous years. Live reporting was another standout feature, giving us real-time insights to forecast staffing needs accurately. Overall, Expo Pass delivered reliability, excellent support, and a modern experience that elevated both our operations and attendee satisfaction. Review collected by and hosted on G2.com.

Overall, our experience was excellent, but one small improvement would be adding extra iPad power cords to the on-site equipment shipment. During one event, a staff member accidentally tripped and broke the connector on a cord, leaving us short. While the equipment worked flawlessly otherwise, having a backup cord included would provide peace of mind and prevent any disruption. This is a minor suggestion compared to the overall reliability and ease of use Expo Pass offers, but it would make an already great service even better. Review collected by and hosted on G2.com.

What we like most about Expo Pass was how self-sufficient the badge printing process is. Once everything is set up—the iPads, printers, and routers—it just runs. Attendees can walk up, check in, print their badge, and keep moving without needing staff intervention. It’s an incredibly efficient flow that not only improves the attendee experience but also frees up our team to focus on higher-value tasks instead of managing lines or troubleshooting check-in. Review collected by and hosted on G2.com.

Honestly, there’s really nothing we don’t like about Expo Pass. It’s been a reliable, efficient solution for us, especially on the badge printing side, and it consistently delivers a smooth experience for both attendees and staff. Review collected by and hosted on G2.com.

I've loved using Expo Pass over the previous 3+ years to help us track attendance at our large-scale annual reunion events, print on-demand name badges, and then to scan in registrants at paid and free events via QR code. Their team is easy to work with and ships out all of the equipment we need to manage 12+ events that are happening concurrently and in different locations. We're able to customize our badge design to follow brand standards and our attendees LOVE how easy it is to check in for paid events once they have a printed nametag. Review collected by and hosted on G2.com.

The element I'm most looking forward to in future years is our team's ability to integrate Expo Pass check-ins to our Salesforce CRM. We only just transitioned to Salesforce 10 months ago, so we're still in our "minimum viable product" state. Further integrations are still 1–2 years away for us. But I can't wait for the day that checking in an attendee on event (with Expo Pass) means their CRM record is also automatically updated! Review collected by and hosted on G2.com.

We were able to easily add and remove attendees, and the platform was very user‑friendly. Check‑in and on‑site registration were quick and seamless, and customer service was consistently timely. Our badges required very specific information for each attendee, so instead of self‑check‑in, our staff verified IDs and checked guests in manually to ensure accuracy before printing. This approach worked extremely well and kept the process efficient. Review collected by and hosted on G2.com.

Customer service was always available when we needed support, but at times I felt there could have been more hands‑on guidance. For example, hopping on a quick call to walk us through the process step‑by‑step would have been more helpful than written instructions, which still felt a bit confusing. Review collected by and hosted on G2.com.

It was very easy to get down. The steps are straight forward, and users are imported quickly into the system. I had a few questions with my imports and Support was able to help guide me to the correct steps. Their team was also on-top of our event. Week prior they reviewed our work and added a few suggestions to improve out user identification. Once completed the exports were very easy to manage. Review collected by and hosted on G2.com.

When adding a new role/field to the system a new import would have to be completed again to assign to users, cannot add to existing users, was a hassle only if you have sub-event for your main conference. However, the importing and role assigning was easy to manage, so not too much of any issue for our team. And help was provided when needed. Review collected by and hosted on G2.com.

The ease of setup and takedown for our check in table at our conference. Plus how easy and pleasant it is to work with all the Expo Pass staff. They make the process SO EASY from start to finish! Review collected by and hosted on G2.com.

Can't think of one thing that I dislike about Expo Pass! Review collected by and hosted on G2.com.

Everyone at ExpoPass has been incredibly helpful throughout the initial setup, the check-in process, and badge printing during the event. Returning their equipment afterward was also extremely easy. I really appreciate being able to arrive, get everything organized without any stress, and then simply ship everything back instead of having to store it myself. Review collected by and hosted on G2.com.

Honestly, just a couple of back end tracking options like date of birth and the ability to have admins as attendees are my only very minor gripes. Overall I love this product and team. Review collected by and hosted on G2.com.