Docebo Reviews & Product Details

- Docebo offers an excellent service right from the start, regardless if you're just interested or already a customer.

- Setting the system up was easy, as it was accompanied and supported by a project team of Docebo. The whole process was very structured and well-thought.

- After the onboarding process you know the whole LMS inside out.

- In addition to that Docebo offers a ton of great features and possibilities to adapt the platform to your needs.

- Customer support is quite fast when you experience any issues (which rarely occur).

- We use the platform on a daily basis and received great feedback from our users.

- AI features are increasing and very helpful - doesn't matter if as admin or user. Review collected by and hosted on G2.com.

- Nothing to declare. The only thing to mention is that Docebo offers a full solution and this is probably not suitable for everyone (e.g. if you need a very simple and basic LMS). Review collected by and hosted on G2.com.

What I keep coming back to is how grounding it feels to have all our SOPs and training paths in one place. At Adbuffs, things move fast. New media buyers join, platforms change their rules, we run experiments nonstop, and it’s easy for small details to slip if you’re not careful. Docebo gives me a sense of “okay, at least the fundamentals are covered.”

When someone new joins the team, I can send them straight into a training path and know they’ll get the exact workflow we actually use. Not the version in my head or in a random Google Doc. The real one. And I appreciate being able to update those modules without rebuilding everything from scratch. The automation helps too. Once it’s set, it quietly assigns whatever people need based on their role or team, which takes a load off my plate. Review collected by and hosted on G2.com.

There are moments when the platform feels like it’s hiding secret switches behind the walls. You think you’ve configured something correctly, and then you realize one tiny setting is off and the whole path behaves differently. It’s not that the system is bad, it’s just… picky. And it takes time to really understand how each piece impacts the rest. Review collected by and hosted on G2.com.

1. The platform has a modern design and is very intuitive to use.

2. Reporting and analytics are clear and actionable, giving quick insights into learner progress, and training impact.

3. Creating and managing content is smooth, especially with built-in authoring.

4. Integrations with productivity tools works seamlessly, making the LMS fit naturally into daily workflows.

5. The customer support team is knowledgeable and ready to assist instead of giving generic replies. Review collected by and hosted on G2.com.

1. Initial setup requires some patience, especially when configuring roles and automation rules.

2. The interface can feel slightly busy when managing multiple audiences.

3. Some advanced features are locked behind higher-tier plans which may feel limiting for smaller teams.

4. Setting up advanced configurations during implementation can feel time-consuming. Review collected by and hosted on G2.com.

In my role as VP of Lending, I oversee a team responsible for evaluating loan products, compliance, and customer risk assessment. Docebo has provided a centralized platform for learning and upskilling my team efficiently. The interface is intuitive, making it easy for both experienced and new team members to access required courses. The ability to track learning progress and completion rates helps me ensure that regulatory compliance training and internal processes are consistently followed. Integration with our communication and CRM tools allows learning to be seamlessly part of daily workflows, which reduces downtime and accelerates knowledge adoption. Review collected by and hosted on G2.com.

While the platform offers robust features, configuring advanced reporting dashboards took more time than I initially expected. Some of the content creation tools could be more user-friendly, and the mobile experience occasionally lags with large course libraries. Customer support is responsive but complex issues may require multiple follow-ups. Review collected by and hosted on G2.com.

Docebo has a clean, modern interface that’s easy for both admins and learners to navigate. I especially like how simple it is to organize courses and track learner progress. The platform offers strong automation features, so assigning training or setting up learning paths doesn’t feel overwhelming. The reporting tools are also helpful for checking engagement and spotting where learners might need more support. The commitment to innovation, with new features rolling out consistently, makes it a future-proof investment. Review collected by and hosted on G2.com.

My main critique revolves around feature parity and pricing. Some of the most valuable functionalities, such as advanced analytics or specific automation capabilities, are often tiered or require expensive add-ons. This can make the total cost of ownership quite high compared to some competitors, and it feels like certain core administrative functions (like advanced Instructor-Led Training/ILT session management or nuanced reporting for collaborative tools) could be more streamlined without needing custom CSS workarounds. Review collected by and hosted on G2.com.

Honestly, what I like best about Docebo is how smooth and intuitive the whole learning experience feels — both for learners and admins.

As a learner, I love that everything I need is in one clean dashboard — my assigned courses, progress, deadlines, and even AI-suggested content based on what I’ve completed before. It feels a bit like Netflix for learning — super personalized.

As an admin, I really appreciate how automation saves so much time. Once I set up learning paths or groups, Docebo automatically assigns the right content to the right people. Plus, the reporting and analytics are clear and customizable — I can actually see how learning is impacting performance.

And the integrations — with Slack and Teams — make it easy to embed learning into daily workflow rather than pulling people out for training.

So in short: clean UI, smart automation, and real personalization — that’s what I like best. Review collected by and hosted on G2.com.

What I dislike about Docebo is that some of the best features are locked behind add-ons, which makes it a bit expensive as you grow. The platform itself is great, but you really start feeling the cost when you want to expand or use advanced features like automation or AI-generated content. Review collected by and hosted on G2.com.

The best thing about Docebo is how simple it is to set roles and permissions for both trainers and learners. It is very easy to choose and give the right access to each person. Second, the features for page design and course creation are really easy to manage and understand. Third, I like the community part where i easily get the updates and explains about the new changes. Review collected by and hosted on G2.com.

I don’t really find anything that I dislike about Docebo. The platform works well and is easy to use. The only thing I feel is that it is a little bit expensive Review collected by and hosted on G2.com.

Docebo is that rare platform that actually lives up to its claims. From the initial sales process through the first year of customer service and support they have been excellent to work with and consistently responsive. Even the few problems we've had were handled professionally and with care for us as a customer. Review collected by and hosted on G2.com.

They are an Italian-based company, thus we struggled when there was an issue requiring Tier 3 tech support and all of the tier 3 techs worked in Italy. It cost us a day of delays. Review collected by and hosted on G2.com.

I truly appreciate how Docebo's onboarding process was facilitated by a specialist, making the initial setup seamless and effective over a series of meetings, helping us understand all features thoroughly. I'm impressed with Docebo's ability to reach thousands of customers 24/7 with a minimal training staff, enabling asynchronous learning that users can access at their own pace without needing direct interaction with staff. This flexibility and reach have significantly enhanced our training capabilities. Docebo makes it easy to set up a professional learning environment quickly without needing special tools or skills. There are a lot of built-in features, enabling us to deliver a variety of learning content efficiently. I find the integration with Microsoft Teams particularly beneficial as it facilitates live webinars, allowing direct interaction between learners and instructors, making the learning experience much more engaging and interactive. Overall, the capability of two-way communication offered by Docebo, empowering us to track learner progress and interact directly, is invaluable and unmatched by simpler platforms like YouTube, which only provide one-directional communication. Review collected by and hosted on G2.com.

I dislike how different sections of the Docebo software appear to be at different ages of development. It becomes evident that certain areas have seen significant progress and updates, while others seem like older, legacy sections that have not been updated in a while. It would be beneficial if all parts of the software were updated to the latest specifications, ensuring a consistent experience throughout. Review collected by and hosted on G2.com.

The Platform allows us to fully tailor the user interface using HTML and CSS enabling us to align with our company branding.

The API and bulk CSV functions make it easy to scale operations by automating user sync and data synchronization.

The initial configuration and onboarding experience is very easy allowing us to deploy platform with any technical issue. Review collected by and hosted on G2.com.

Session automated is limited, which shows down scheduling and updates.

Dynamic group syncing is not reliable leading to extra admin work.

Instructor permissions are not flexible, making access control difficult. Review collected by and hosted on G2.com.