Demand Solutions

2.0
(4)

Reduce cost and increase profit with our affordable supply and demand planning tools.

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Showing 4 Demand Solutions reviews
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Administrator in Information Technology and Services
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"Riddled with bugs and poor support from the start"

What do you like best?

If the software is running without issues, it does a great job with forecasting. The problem is that you will always have issues with this software.

What do you dislike?

Software bugs from top to bottom. Errors clicking through different screens. Slow loading times. Confusing UI. TERRIBLE customer support. They claim to support older versions but their support team does not keep any old instances around so they will not test anything on your version. They've spent 5 MONTHS trying to fix something in our software and the communication is horrible, they ignore emails and are rude on the phone. This is not a company you want to deal with when you have problems (and you WILL have problems given how many bugs are in the software).

Recommendations to others considering the product:

Do NOT get this product unless you want to waste a lot of time and money. You will save yourself years of headaches by going with another better known and supported software. Don't make the same mistake as us.

What problems are you solving with the product? What benefits have you realized?

We went live in late 2015. The forecasting tool had been working for 2 years then we started running into a handful of bugs and issues. We paid for additional modules but we could not even get them up and running due to the problems we're experiencing. This has been a money sink. Save yourself the trouble and go with a different company.

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Jill B.
Validated Reviewer
Verified Current User
Review Source
content

"Implementation and forecasting"

What do you like best?

It is a powerful tool, an Forecast Analyst's best friend.

What do you dislike?

The system is quirky and unpredictable. Even though the server and our network meet and exceed the requirements, the program runs very slow.

What problems are you solving with the product? What benefits have you realized?

We have had an improvement to our MAPE since implementing, in part because we have been able to forecast based on different streams of data where appropriate.

What Demand Planning solution do you use?

Thanks for letting us know!
C
Consultant
Validated Reviewer
Review Source
content

"Ox of Forecasting Tools"

What do you like best?

Powerful forecasting models with good accuracy. Decent integration with our ERP solution.

What do you dislike?

System is very slow, especially when saving. Support team is stretched so thin it is almost impossible to get them to respond. Very quirky software and while the forecasting engine is powerful, all the other features don't feel like they were programmed very efficiently.

Recommendations to others considering the product:

Decent forecasting tool at a decent price... but you get what you pay for in terms of performance.

What problems are you solving with the product? What benefits have you realized?

We use it for sales forecasting and VMI for customer products.

Phillip W.
Validated Reviewer
Review Source
content

"Demand Solutions Warehousing Software"

What do you like best?

Relatively straightforward interface with a clean display.

What do you dislike?

Slow load times and complicated processes

Recommendations to others considering the product:

Gets the job done but not necessarily the best or fastest product on the market.

What problems are you solving with the product? What benefits have you realized?

Data warehousing (specifically item info and forecasting)

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