--- title: ContactMonkey Reviews meta_title: 'ContactMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 212 reviews by the users' company size, role or industry to find out how ContactMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 212 scale: '5' date_modified: '2026-08-05' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ContactMonkey Reviews **Vendor:** ContactMonkey Inc. **Category:** [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 212 ## About ContactMonkey ContactMonkey is an intelligent, internal communications email platform built to help you create, send, and measure messages that truly land. From drag-and-drop email creation and built-in templates, to smart targeting that powers personalization and seamless Outlook (and Gmail) integration, everything works the way communicators already do, just faster and with more confidence. Powerful engagement insights show what’s working and prove impact, while automated list management and HRIS integrations keep audience data accurate without manual effort. Subtle, assistive AI helps prevent errors and improve clarity in the background, so you can focus on the message, not the mechanics. With ContactMonkey, internal communicators can deliver relevant, on-brand communication to the right people with measurable results and without the complexity. ## ContactMonkey Pros & Cons **What users like:** - Users value the **ease of use** of ContactMonkey, praising its intuitive design and responsive customer support. (10 reviews) - Users praise the **responsive customer support** of ContactMonkey, appreciating their quick answers and helpful assistance. (6 reviews) - Users appreciate the **easy creation** of emails with intuitive templates, making design and editing a breeze. (6 reviews) - Users appreciate the **easy email management** of ContactMonkey, benefiting from scheduling, templates, and insightful reports. (4 reviews) - Users love the **user-friendly features** of ContactMonkey, simplifying email creation and enhancing brand engagement effortlessly. (4 reviews) - Users value the **excellent customer support** and quick responses from the ContactMonkey team, enhancing their overall experience. (4 reviews) - User Interface Design (4 reviews) - Users value the **customization options** in ContactMonkey, enhancing email design and personalization for better engagement. (3 reviews) - Implementation Ease (3 reviews) - Updates (3 reviews) **What users dislike:** - Users find the **missing features** frustrating, particularly in email design and reporting tools lacking adequate functionality. (5 reviews) - Users find the lack of **document attachment** and editing options for sent emails frustrating in ContactMonkey. (2 reviews) - Users experience **email issues** like sending problems and limitations on document attachments, but support is responsive. (2 reviews) - Users note a **feature deficiency** in keyword search and group reporting, limiting effective email retrieval and analysis. (2 reviews) - Users express concern over **limited design options** , noting formatting issues and the need for better customization features. (2 reviews) - Users report **technical issues** with bugs and delayed support, impacting their experience and timely newsletter completion. (2 reviews) - Users occasionally face **editor issues** , but the responsive support team helps resolve them quickly. (1 reviews) - Users experience **small formatting issues** and suggest additional bullet point and bold options for better clarity. (1 reviews) - Users express concerns about the **insufficient information** provided by the group email reporting feature, hoping for improvements. (1 reviews) - Integration Issues (1 reviews) ## ContactMonkey Discussions - [Good case practices](https://www.g2.com/discussions/good-case-practices) - 1 comment, 1 upvote - [What is ContactMonkey Internal Communications Tracking used for?](https://www.g2.com/discussions/what-is-contactmonkey-internal-communications-tracking-used-for) - 1 comment - [View ContactMonkey pricing details and edition comparison](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+07%3A03%3A06+-0500&secure%5Bsession_id%5D=bbb66a5e-9a66-4e1a-bae9-19eeb437a977&secure%5Btoken%5D=9ab6fce3abf18be4ae8414e8e099f156b93ecb05319babf2cfa61b1f95fc3f59&format=llm_user) ## ContactMonkey Integrations - [Appspace](https://www.g2.com/products/appspace/reviews) - [Azure SQL Database](https://www.g2.com/products/azure-sql-database/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Humaans](https://www.g2.com/products/humaans/reviews) - [Lano](https://www.g2.com/products/lano/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) ## ContactMonkey Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Information Distribution** - Newsletter - Notifications - Email - Multi-Channel Sharing - Mass Notifications - Alerts/Notifications **Generative AI** - Generative AI **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Edit** - Pre-Made - Build - HTML **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat - Mobile Access - Real-Time Chat - Live Chat **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Logistics** - Analytics - Issues - Integrations - Shareable Link **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates - Customizable Templates **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation - Newsletter Management - Content Management - Email Management - Visitor Management - Communication Management - Screensaver Management - Calendar Management - Document Management - Knowledge Management - Task Management - Campaign Management - Workflow Management - File Management **Platform Additional Functionality** - Employee Segmenting - Social Feedback Portal - Employee Portal - Surveys & Feedback **Generative AI** - AI Text Generation - AI Text Summarization **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing - File Sharing **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations - Social Media Integration **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Event Calendar - Live Streaming - Digital Signage - Chat/Messaging - Employee Directory - Single Sign On - Audience Targeting - Customizable Branding - Employee Communities - Access Controls/Permissions - API - Audio/Video Messaging - Collaboration Tools - Surveys & Feedback - Reporting & Statistics - Quizzes - AI Copilot - Scheduled Messaging - Read Receipts - Multi-Channel Communication - Secure Data Storage - Space Reservation - Customizable Templates - Compliance Tracking - Employee Engagement - Real-Time Updates - Generative AI - Employee Onboarding - Activity Dashboard - Customizable Forms - Search/Filter - Employee Database - Tagging - Discussions/Forums - Document Storage - Drag & Drop - Role-Based Permissions - Data Import/Export - Commenting/Notes - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Engagement Tracking - Blogs - @mentions ## Top ContactMonkey Alternatives - [Poppulo Employee Experience](https://www.g2.com/products/poppulo-employee-experience/reviews) - 4.4/5.0 (213 reviews) - [Workshop](https://www.g2.com/products/workshop/reviews) - 4.7/5.0 (188 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (246 reviews)