Link copied to clipboard # ContactMonkey vs Staffbase Comparison - What are their main differences? Share [ Export ](/compare/contactmonkey-inc-contactmonkey/staffbase/export.csv) ContactMonkeyStaffbase[+ Add Product](#) Pricing **ContactMonkey** **Contact vendor for pricing** · Essential **Contact vendor for pricing** · Plus **Contact vendor for pricing** · Enterprise **Staffbase** **$0.01** Flat Rate Per Month · Basic **Pricing Insights** from reviews Perceived Cost **ContactMonkey** $$$$$ **Staffbase** $$$$$ Average Discount **ContactMonkey** 9% **Staffbase** 11%2% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **ContactMonkey** 6 months Based on 100 responses **Staffbase** 6 months Based on 100 responses Return on Investment **ContactMonkey** 6 months Based on 100 responses **Staffbase** 6 months Based on 100 responses **Pros & Cons** from reviews **ContactMonkey** Ease of Use (6) Customer Support (5) Email Functionality (2) Email Issues (2) **Staffbase** Ease of Use (12) Customer Support (9) Limited Customization (2) Limited Design Options (2) Integrations **ContactMonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/2003170/large_detail_f7bae0c1945d965ae59f6cb311c216d0.png "Product Avatar Image") Antech Systems Gusto ](https://www.g2.com/products/antech-systems-gusto/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a50f19b266676866f77789e43f5d3a4d/bamboohr.png "Product Avatar Image") BambooHR ](https://www.g2.com/products/bamboohr/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff6c55139c4a9f34e9ec139545639be4/humaans.png "Product Avatar Image") Humaans ](https://www.g2.com/products/humaans/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5bd8448487b08b48c0878f7bb4ef0e1d/lano.jpeg "Product Avatar Image") Lano ](https://www.g2.com/products/lano/reviews)[ View all ](https://www.g2.com/products/contactmonkey-inc-contactmonkey/integrations) **Staffbase** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a4aea6e512d19f5e2149db80788077e9/google-analytics-360.png "Product Avatar Image") GA 360 ](https://www.g2.com/products/google-analytics-360/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_62b49ea4a05c2f89f9f2ec6a4e240682/google-calendar.png "Product Avatar Image") Google ](https://www.g2.com/products/google-calendar/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/1228524/large_detail_868c0e239b44e6d79f0d68a871c01af5.jpeg "Product Avatar Image") Meta for Business ](https://www.g2.com/products/meta-for-business/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ View all ](https://www.g2.com/products/staffbase/integrations) Screenshots **ContactMonkey** ![ContactMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1663312/G2-Analytics-_--Engagement-Insights-Screenshot-1-_2_.png) **Staffbase** ![Staffbase screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1567579/Screenshot-2026-09-29-at-11.08.59.png) **Ratings** from reviews Meets Requirements **ContactMonkey** **8.7** /10 Based on 203 responses **Staffbase** **8.7** /10 Based on 195 responses Ease of Use **ContactMonkey** **8.6** /10 Based on 232 responses **Staffbase** **9.3** /10 Based on 205 responses Ease of Setup **ContactMonkey** **8.3** /10 Based on 95 responses **Staffbase** **8.6** /10 Based on 171 responses Ease of Admin **ContactMonkey** **9.0** /10 Based on 74 responses **Staffbase** **9.2** /10 Based on 165 responses Quality of Support **ContactMonkey** **9.1** /10 Based on 196 responses **Staffbase** **9.4** /10 Based on 194 responses Has the product been a good partner in doing business? **ContactMonkey** **9.2** /10 Based on 73 responses **Staffbase** **9.5** /10 Based on 164 responses Product Direction (% positive) **ContactMonkey** **8.8** /10 Based on 204 responses **Staffbase** **9.5** /10 Based on 178 responses **Features** ratings from reviews Employee Communications **10.0** /10 Based on 8 responses **7.9** /10 Based on 139 responses Internal Newsletter Software **8.3** /10 Based on 71 responses **7.7** /10 Based on 12 responses Email Template Builder **7.7** /10 Based on 143 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Frontline Worker Communication Platforms Not enough data **6.8** /10 Based on 16 responses Employee Engagement **7.8** /10 Based on 131 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 4.0% Mid-Market(51-1000 emp.) 32.4% Enterprise(\> 1000 emp.) 63.6% Small-Business(50 or fewer emp.) 4.0% Mid-Market(51-1000 emp.) 32.4% Enterprise(\> 1000 emp.) 63.6% Small-Business(50 or fewer emp.) 4.0% Mid-Market(51-1000 emp.) 35.6% Enterprise(\> 1000 emp.) 60.3% Small-Business(50 or fewer emp.) 4.0% Mid-Market(51-1000 emp.) 35.6% Enterprise(\> 1000 emp.) 60.3% **Reviewers' Industry** [![ContactMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/9c82d0963acfaec06d5264d21298393d/contactmonkey-inc-contactmonkey.svg "ContactMonkey")](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) ContactMonkey Information Technology and Services 7.9% Insurance 6.7% Hospital & Health Care 6.3% Financial Services 5.1% Computer Software 4.3% Other 69.6% [![Staffbase](https://images.g2crowd.com/uploads/product/hd_favicon/8011781f5fbd84f0b83f9695e934b076/staffbase.svg "Staffbase")](https://www.g2.com/products/staffbase/reviews) Staffbase Hospital & Health Care 8.9% Transportation/Trucking/Railroad 6.1% Construction 5.7% Electrical/Electronic Manufacturing 5.3% Automotive 4.9% Other 69.1% Alternatives **ContactMonkey Alternatives** ![Poppulo Employee Experience](https://images.g2crowd.com/uploads/product/hd_favicon/53d4d123bafaa3a3654ed3cefa50bf41/poppulo-employee-experience.svg "Poppulo Employee Experience") [ Poppulo Employee Experience ](/products/poppulo-employee-experience/reviews) ![Workshop](https://images.g2crowd.com/uploads/product/hd_favicon/e3fc2febda0ee6f07c97b4911b5c5082/workshop.svg "Workshop") [ Workshop ](/products/workshop/reviews) ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact") [ Constant Contact ](/products/constant-contact/reviews) ![Workvivo](https://images.g2crowd.com/uploads/product/hd_favicon/4168aa94aaafa620921159ee1547a753/workvivo.svg "Workvivo") [ Workvivo ](/products/workvivo/reviews) **Staffbase Alternatives** ![Simpplr](https://images.g2crowd.com/uploads/product/hd_favicon/582339a68cea5ff76548b307429e8b22/simpplr.svg "Simpplr") [ Simpplr ](/products/simpplr/reviews) ![Workvivo](https://images.g2crowd.com/uploads/product/hd_favicon/4168aa94aaafa620921159ee1547a753/workvivo.svg "Workvivo") [ Workvivo ](/products/workvivo/reviews) ![Poppulo Employee Experience](https://images.g2crowd.com/uploads/product/hd_favicon/53d4d123bafaa3a3654ed3cefa50bf41/poppulo-employee-experience.svg "Poppulo Employee Experience") [ Poppulo Employee Experience ](/products/poppulo-employee-experience/reviews) ![Firstup](https://images.g2crowd.com/uploads/product/hd_favicon/9bc3a0acb6bb78e342b73cb81f70aa3e/firstup.svg "Firstup") [ Firstup ](/products/firstup/reviews) ## ContactMonkey vs Staffbase FAQs Generated using AI Last updated: November 14, 2026 ### What is the difference between Staffbase vs ContactMonkey? Staffbase stands out as the broader employee communication platform, while ContactMonkey centers on Outlook-based email campaigns and engagement analytics. | Dimension | [Staffbase](https://www.g2.com/products/staffbase/reviews) | [ContactMonkey](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.6/5 (250+ reviews) | 4.4/5 (200+ reviews) | | Largest Segment | Enterprise | Enterprise | | Ease of Setup | 8.6/10 | 8.4/10 | | Quality of Support | 9.4/10 | 9.1/10 | | Top Reviewer-Cited Strength | Ease of use, 10+ mentions | Email analytics and campaign building | ### How do the pricing models of Staffbase and ContactMonkey compare? Staffbase reviewers report stronger value satisfaction than ContactMonkey reviewers, with Staffbase scoring 9.3/10 on Ease of Use versus ContactMonkey’s 8.6/10. ### What are the best alternatives to Staffbase and ContactMonkey? Simpplr, Workvivo, and Poppulo Employee Experience are the three G2-ranked alternatives to Staffbase and ContactMonkey. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Staffbase](https://www.g2.com/products/staffbase/reviews) | 4.6/5 (250+ reviews) | Enterprise | Recent reviewers describe it as expensive and note that additional packages can add cost. | Ease of use and intuitive communication tools | | [ContactMonkey](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) | 4.4/5 (200+ reviews) | Enterprise | Recent reviewers say its cost could be more competitive. | Email campaign building and engagement analytics | | [Simpplr](https://www.g2.com/products/simpplr/reviews) | 4.6/5 (300+ reviews) | Mid-Market | — | — | | [Workvivo](https://www.g2.com/products/workvivo/reviews) | 4.8/5 (2.7k+ reviews) | Enterprise | — | — | | [Poppulo Employee Experience](https://www.g2.com/products/poppulo-employee-experience/reviews) | 5.0/5 (fewer than 10 reviews) | — | — | — | ### Which Frontline Worker Communication Platforms features should I prioritize when comparing Staffbase and ContactMonkey? Prioritize frontline reach, email capability, usability, implementation effort, and support when evaluating Staffbase and ContactMonkey. - **Frontline reach:** Staffbase offers a News Feed that ContactMonkey does not, and reviewers describe its mobile app as a way to reach deskless employees. ContactMonkey reviewers cite Pages and QR codes as tools for reaching frontline workers. - **Email and analytics:** ContactMonkey reviewers emphasize campaign analytics, including opens, clicks, and read-time insights. Staffbase reviewers value its email tool and analytics alongside its intranet and app. - **Usability:** Staffbase scores 9.3/10 for Ease of Use, compared with ContactMonkey’s 8.6/10. - **Setup:** Staffbase scores 8.6/10 for Ease of Setup and ContactMonkey scores 8.4/10. - **Support:** Staffbase scores 9.4/10 for Quality of Support; ContactMonkey scores 9.1/10. ### What are the pros and cons of Staffbase vs ContactMonkey? Staffbase’s headline strength is broad, accessible employee communication; ContactMonkey’s is measurable, branded email communication. - **Staffbase strengths:** G2 reviewers cite ease of use, intuitive workflows, and customer support, with 10+ all-time mentions for ease of use, 9+ for intuitive use, and 9+ for support. - **Staffbase trade-offs:** Recent reviewers describe implementation as resource-intensive for complex deployments and request more customization and faster delivery of specific features. - **ContactMonkey strengths:** Recent reviewers praise reusable email templates, Outlook integration, campaign analytics, and audience targeting. - **ContactMonkey trade-offs:** Recent reviewers describe the email editor as finicky for layout changes and note occasional integration, formatting, and navigation friction. ### Is Staffbase or ContactMonkey better for small businesses? Neither Staffbase nor ContactMonkey is established as the better small-business fit: both have Enterprise as their largest reviewer company-size segment, and the reviews emphasize organization-wide communication needs. - **Staffbase:** Enterprise is the largest segment; reviewers describe use across frontline and office employees, with mobile access and targeted communication. - **ContactMonkey:** Enterprise is the largest segment; reviewers describe mass internal email, reusable templates, and engagement tracking for distributed employee audiences. ### Which Frontline Worker Communication Platforms platform has better integrations? Staffbase has the stronger integration signal in reviewer feedback, with reviewers citing Microsoft 365, Teams, and Workday connections; ContactMonkey reviewers highlight Outlook, Workday, and Canva connections. - **Staffbase:** Recent reviewers cite Microsoft 365 connectivity, Teams access, and Workday integration. - **ContactMonkey:** Recent reviewers cite Outlook integration, Workday targeting, and Canva design workflows. ### How do Staffbase and ContactMonkey compare on customer support? Staffbase leads ContactMonkey on Quality of Support by 0.3 points, scoring 9.4/10 versus 9.1/10. - **Staffbase:** Reviewers describe responsive, knowledgeable support during onboarding and ongoing use, while a few note slower responses or changes in contacts. - **ContactMonkey:** Reviewers praise responsive account and customer-success support; others report email-only support and slower turnaround for some requests. ### Which is easier to implement, Staffbase or ContactMonkey? Staffbase leads ContactMonkey on Ease of Setup by 0.2 points, scoring 8.6/10 versus 8.4/10; Ease of Admin is near parity at 9.2/10 and 9.1/10, respectively. - **Staffbase:** Reviewers describe guided onboarding and successful launches, while noting that complex implementations can require substantial internal resources or an integration partner. - **ContactMonkey:** Reviewers describe straightforward setup and helpful guides, while citing manual initial configuration and occasional system-sync complications. ### Which product has better Email? Email is the focus feature across Staffbase and ContactMonkey reviews. - **Staffbase:** Reviewers value its email tool for targeted internal communications, templates, and engagement analytics; Staffbase also offers a News Feed that ContactMonkey does not. - **ContactMonkey:** Reviewers emphasize Outlook-integrated email building, reusable templates, and tracking opens, clicks, and readership; recent feedback also highlights layout-editing friction.