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Compare ContactMonkey and Staffbase 
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At a Glance
Market Segments
Enterprise (64.4% of reviews)
Enterprise (59.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
ContactMonkey
Star Rating
(195)4.5 out of 5
Market Segments
Enterprise (64.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansStaffbase
Star Rating
(244)4.6 out of 5
Market Segments
Enterprise (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about StaffbaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Staffbase excels in Ease of Use with a score of 9.3, making it more user-friendly compared to ContactMonkey's score of 8.6. Reviewers mention that the intuitive interface allows for quick onboarding and minimal training.
- Reviewers mention that Staffbase's Quality of Support is outstanding, scoring 9.4, while ContactMonkey's support is rated at 9.1. Users on G2 appreciate the responsiveness and helpfulness of Staffbase's support team, often highlighting their proactive approach to resolving issues.
- G2 users indicate that Staffbase offers superior Mobile Responsiveness with a score of 8.1, which is crucial for frontline workers. In contrast, ContactMonkey's mobile features are perceived as less robust, leading to some frustration among users who rely on mobile access.
- Users say that Staffbase's News Feed feature, rated at 9.1, is more effective for internal communication compared to ContactMonkey's score of 8.2. Reviewers mention that the engaging format of Staffbase's news feed encourages higher employee interaction and feedback.
- Reviewers mention that Staffbase's Employee Generated Content feature scores 8.0, which is beneficial for fostering a collaborative environment, while ContactMonkey's score is slightly lower. Users appreciate the ease with which they can share and create content within Staffbase.
- Users on G2 report that Staffbase's Performance Benchmarking capabilities, rated at 8.3, provide valuable insights into employee engagement, whereas ContactMonkey's score of 7.8 suggests it may lack some depth in analytics features. Reviewers highlight the importance of these insights for strategic decision-making.
Pricing
Entry-Level Pricing
ContactMonkey
Essential
Contact Us
Easy message creation, engaging newsletters, and basic tracking.
- Design no-code emails with drag-and-drop modules
- Choose from 100+ responsive templates for any device
- Boost open rates with AI-crafted subject lines
Staffbase
No pricing availableFree Trial
ContactMonkey
No trial information availableStaffbase
Free Trial is available
Ratings
Meets Requirements
8.7
174
8.8
191
Ease of Use
8.7
175
9.3
201
Ease of Setup
8.6
64
8.6
167
Ease of Admin
9.1
58
9.2
163
Quality of Support
9.1
169
9.4
190
Has the product been a good partner in doing business?
9.3
57
9.5
162
Product Direction (% positive)
8.7
176
9.5
174
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
8.2
133
|
Verified
Not enough data
7.0
115
|
Verified
Not enough data
7.4
113
|
Verified
Not enough data
8.1
115
Not enough data
Edit
7.4
116
|
Verified
Not enough data
8.4
128
|
Verified
Not enough data
7.8
109
|
Verified
Not enough data
Logistics
8.2
128
|
Verified
Not enough data
6.5
118
|
Verified
Not enough data
7.7
113
|
Verified
Not enough data
8.3
110
Not enough data
Generative AI
7.3
85
Not enough data
7.3
81
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Information Distribution
Not enough data
9.0
118
Not enough data
8.1
81
Not enough data
8.9
119
Not enough data
8.4
106
Not enough data
8.0
88
Employee Engagement
Not enough data
8.0
107
Not enough data
8.2
93
Not enough data
8.6
107
Not enough data
7.2
75
Not enough data
8.8
122
Not enough data
8.1
19
Not enough data
6.9
18
Not enough data
6.8
19
User Experience & Accessibility - Employee Communications
Not enough data
8.2
18
Not enough data
8.6
18
Not enough data
7.4
18
Not enough data
8.3
18
Content Distribution - Employee Communications
Not enough data
8.5
17
Not enough data
8.3
17
Not enough data
7.0
17
Additional Features - Employee Communications
Not enough data
6.4
17
Not enough data
7.8
18
Not enough data
6.7
16
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
6.7
13
Not enough data
6.7
14
Not enough data
7.8
15
Not enough data
7.8
15
Not enough data
7.3
13
Not enough data
7.0
14
Communication Features - Frontline Worker Communication Platforms
Not enough data
6.9
15
Not enough data
7.2
15
Not enough data
8.8
15
Not enough data
7.2
15
Operations - Frontline Worker Communication Platforms
Not enough data
4.0
13
Not enough data
7.8
15
Not enough data
5.0
13
Not enough data
5.0
13
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
7.9
42
7.4
12
8.3
46
7.5
12
8.2
44
7.5
12
Newsletter Management Features - Internal Newsletter Software
8.0
43
7.4
12
8.5
43
7.5
12
8.4
42
7.4
12
Administrative Features - Internal Newsletter Software
8.3
43
8.9
12
8.4
43
7.9
12
8.3
42
7.8
12
8.1
42
7.9
12
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.8
106
Not enough data
8.2
113
Not enough data
7.8
91
Not enough data
Platform Content
7.4
99
Not enough data
7.3
100
Not enough data
Feature Not Available
Not enough data
7.1
81
Not enough data
Platform Additional Functionality
7.2
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
83
Not enough data
Platform
8.2
110
Not enough data
7.6
95
Not enough data
8.1
98
Not enough data
8.8
107
Not enough data
8.4
110
Not enough data
Feature Not Available
Not enough data
8.3
107
Not enough data
8.4
109
Not enough data
Categories
Categories
Shared Categories
ContactMonkey and Staffbase are categorized as Internal Newsletter Software and Employee Communications
Unique Categories
ContactMonkey is categorized as Employee Engagement and Email Template Builder
Staffbase is categorized as Employee Intranet and Frontline Worker Communication Platforms
Reviews
Reviewers' Company Size
ContactMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Staffbase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.7%
Information Technology and Services
7.7%
Hospital & Health Care
6.7%
Financial Services
5.2%
Non-Profit Organization Management
4.1%
Other
68.6%
Hospital & Health Care
8.7%
Transportation/Trucking/Railroad
6.2%
Construction
5.8%
Electrical/Electronic Manufacturing
5.4%
Automotive
4.5%
Other
69.4%
Discussions
Good case practices
1 Comment
PR
Hey Tomas,
You can find several case studies of how companies from different industries use ContactMonkey as an internal communications solution here:...Read more
What is ContactMonkey Internal Communications Tracking used for?
1 Comment
LE
We use the tracking to measure how many open our emails get and how many clicks various links receive. It's been helpful to know where most people are...Read more
ContactMonkey has no more discussions with answers
I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.
1 Comment
Official Response from Staffbase
Hi there,
We're glad you brought this up! We know that pushing your message across channels is key to an effective comms strategy. But, we also hear from...Read more
Staffbase has no more discussions with answers
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