--- title: ContactMonkey Reviews meta_title: 'ContactMonkey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 211 reviews by the users' company size, role or industry to find out how ContactMonkey works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 211 scale: '5' date_modified: '2026-07-29' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ContactMonkey Reviews **Vendor:** ContactMonkey Inc. **Category:** [Internal Newsletter Software](https://www.g2.com/categories/internal-newsletter-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 211 ## About ContactMonkey ContactMonkey is an intelligent, internal communications email platform built to help you create, send, and measure messages that truly land. From drag-and-drop email creation and built-in templates, to smart targeting that powers personalization and seamless Outlook (and Gmail) integration, everything works the way communicators already do, just faster and with more confidence. Powerful engagement insights show what’s working and prove impact, while automated list management and HRIS integrations keep audience data accurate without manual effort. Subtle, assistive AI helps prevent errors and improve clarity in the background, so you can focus on the message, not the mechanics. With ContactMonkey, internal communicators can deliver relevant, on-brand communication to the right people with measurable results and without the complexity. ## ContactMonkey Pros & Cons **What users like:** - Users value the **ease of use** of ContactMonkey, praising its intuitive design and responsive customer support. (10 reviews) - Users praise the **responsive customer support** of ContactMonkey, appreciating their quick answers and helpful assistance. (6 reviews) - Users appreciate the **easy creation** of emails with intuitive templates, making design and editing a breeze. (6 reviews) - Users appreciate the **easy email management** of ContactMonkey, benefiting from scheduling, templates, and insightful reports. (4 reviews) - Users love the **user-friendly features** of ContactMonkey, simplifying email creation and enhancing brand engagement effortlessly. (4 reviews) - Users value the **excellent customer support** and quick responses from the ContactMonkey team, enhancing their overall experience. (4 reviews) - User Interface Design (4 reviews) - Users value the **customization options** in ContactMonkey, enhancing email design and personalization for better engagement. (3 reviews) - Implementation Ease (3 reviews) - Updates (3 reviews) **What users dislike:** - Users find the **missing features** frustrating, particularly in email design and reporting tools lacking adequate functionality. (5 reviews) - Users find the lack of **document attachment** and editing options for sent emails frustrating in ContactMonkey. (2 reviews) - Users experience **email issues** like sending problems and limitations on document attachments, but support is responsive. (2 reviews) - Users note a **feature deficiency** in keyword search and group reporting, limiting effective email retrieval and analysis. (2 reviews) - Users express concern over **limited design options** , noting formatting issues and the need for better customization features. (2 reviews) - Users report **technical issues** with bugs and delayed support, impacting their experience and timely newsletter completion. (2 reviews) - Users occasionally face **editor issues** , but the responsive support team helps resolve them quickly. (1 reviews) - Users experience **small formatting issues** and suggest additional bullet point and bold options for better clarity. (1 reviews) - Users express concerns about the **insufficient information** provided by the group email reporting feature, hoping for improvements. (1 reviews) - Integration Issues (1 reviews) ## ContactMonkey Discussions - [Good case practices](https://www.g2.com/discussions/good-case-practices) - 1 comment, 1 upvote - [What is ContactMonkey Internal Communications Tracking used for?](https://www.g2.com/discussions/what-is-contactmonkey-internal-communications-tracking-used-for) - 1 comment - [View ContactMonkey pricing details and edition comparison](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+02%3A56%3A40+-0500&secure%5Bsession_id%5D=179343a9-6867-4d59-bddd-934d07a28bfe&secure%5Btoken%5D=1ee6f495b528f3e72a1336bcdcef447a9f27cbe3e411a7f733c352f661a0e6de&format=llm_user) ## ContactMonkey Integrations - [Appspace](https://www.g2.com/products/appspace/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Humaans](https://www.g2.com/products/humaans/reviews) - [Lano](https://www.g2.com/products/lano/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) ## ContactMonkey Features **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Information Distribution** - Newsletter - Notifications - Email - Multi-Channel Sharing **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Edit** - Pre-Made - Build - HTML **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Logistics** - Analytics - Issues - Integrations - Shareable Link **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Platform Additional Functionality** - Employee Segmenting - Social Feedback Portal **Generative AI** - AI Text Generation - AI Text Summarization **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top ContactMonkey Alternatives - [Poppulo Employee Experience](https://www.g2.com/products/poppulo-employee-experience/reviews) - 4.4/5.0 (209 reviews) - [Workshop](https://www.g2.com/products/workshop/reviews) - 4.7/5.0 (188 reviews) - [Staffbase](https://www.g2.com/products/staffbase/reviews) - 4.6/5.0 (246 reviews)