ContactMonkey is an internal communications solution that enables organizations to create, send, and measure internal emails directly from Outlook. It is designed for internal communications teams, HR leaders, and business managers who need a reliable way to communicate critical information to employees and understand how those messages are received. By integrating into existing email clients, ContactMonkey eliminates the need for external mailing tools or complicated distribution lists, allowing communicators to work within familiar workflows. Organizations use ContactMonkey to send a wide range of internal communications, including leadership announcements, HR updates, policy changes, newsletters, and culture-driven messages. The software supports the design and delivery of responsive, branded messages that reach employees across devices. Analytics features allow teams to track open rates, click-through activity, and reading time, providing data to improve communication strategies over time. A key advantage is ConfidenceCheck, ContactMonkey’s AI-powered editorial assistant that automatically reviews every internal email before it’s sent. It helps communicators catch issues early and send polished, error-free messages. Key features and benefits include: - Email creation tools: Drag-and-drop templates, dynamic content blocks, and personalization options for tailored messaging. -ConfidenceCheck AI: Automated editorial QA to detect errors and inconsistencies before emails go out. - Seamless integration: Works directly within Outlook and Gmail, reducing reliance on third-party mailing platforms. - Engagement analytics: Real-time reporting on opens, clicks, location data, and read time to evaluate effectiveness. - Audience segmentation: Ability to target specific employee groups or departments with relevant content. - Security and compliance: SOC 2 certification and GDPR compliance to meet enterprise-level data standards. By combining creation, delivery, and measurement in a single solution, ContactMonkey helps organizations strengthen internal communication and increase employee engagement. The platform is used across industries, from enterprise organizations to mid-sized companies, supporting communicators in ensuring that essential updates are delivered, read, and acted upon.