[ Contact... Reviews ](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) [ Contact... Reviews ](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews) # ContactMonkey Features ##### ## Platform (5) Customization Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, and groups. Dashboards Creates dashboards to track information like open positions, current headcount, and recruiting pipeline. Show More ##### ## Templates (4) Text and Themes Allow users to edit text and themes on email templates Stock Images Provide a library of stock images to use for emails Proofing Offer email proofing capabilities Mobile Responsive Provide mobile responsive email templates Show More ##### ## Edit (3) Pre-Made Offer pre-made email templates Build Allow users to create their own email templates HTML Use drag-and-drop HTML editing to create email templates Show More ##### ## Logistics (4) Analytics Provide analytics reporting so that users can see how their campaigns perform Issues Allow for users to identify potential issues that would stop their emails from sending Integrations Integrate with email software or email marketing and marketing automation platforms Shareable Link Ability to share email templates via a link to collect feedback on the created emails easily Show More ##### ## Platform Basics (3) Performance Benchmarking Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level. Reporting & Dashboards Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews. Interoperability Connects to external systems and applications as needed to complete team workflows. Show More ##### ## Platform Content (3) Employee Pulse Surveys Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction. Survey Customization Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity. Science-based templates Provides content templates built by academics and/or practitioners and leverage science and research. Show More ##### ## Platform Additional Functionality (2) Employee Segmenting Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments. Social Feedback Portal Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity. Show More ##### ## Information Distribution (4) Newsletter Allows information to be distributed via newsletter. Notifications Allows information to be distributed via push notification. Email Allows information to be distributed via email. Multi-Channel Sharing Allows administrators to deliver information through multiple channels at once. Show More ##### ## Employee Engagement (8) Employee Generated Content Able to share pictures, videos or external articles, and users can participate in the communication if authorized Confirmation Allows employees to confirm that they have received or read a piece of content. Comments Allows employees to leave comments on posts within the application. Inline Translation Automatically translates information via machine translation. Administrative Access Allows administrators to set permissions within the application. Content Interaction Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too. Surveys (global & local) Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc. Chat Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). Show More ##### ## Generative AI (2) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Newsletter Interface Features - Internal Newsletter Software (3) Feedback Provides a way for recipients to provide feedback directly. Design Provides a variety of design elements and templates. Content Embedding Allows users to embed a variety of content types to a newsletter, including videos, images, and links. Show More ##### ## Newsletter Management Features - Internal Newsletter Software (3) Collaboration Multiple contributors can work on a newsletter simultaneously. Personalization Personalizes content based on recipient, team, department, etc. Archive Has an archive to store and manage past newsletters. Show More ##### ## Administrative Features - Internal Newsletter Software (4) Security Ensures the security and confidentiality of internal communications. User Permissions Provides granular control over user access and permissions. Compliance Has features to ensure newsletter adheres to internal regulation and compliance requirements. Integration Integrates with other collaboration tools, such as intranets and employee communication platforms. Show More ##### ## User Experience & Accessibility - Employee Communications (4) Native Mobile Application Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers. Branded Experience Provides customizable web platform for colors, fonts, company branding etc. Personalized Ux Experience Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests. Audience Management & Creation Creates segmentation groups and communication audiences to target messages, content, features access, etc. Show More ##### ## Content Distribution - Employee Communications (3) Newsfeed Displays application newsfeed content in an engaging and modern manner. Newsletter Engine Allows for reaching employees through the Integrated newsletter builder via email Multi-Channel Sharing Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc. Show More ##### ## Additional Features - Employee Communications (3) Emergency Notifications Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button. Analytics Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who. Integrations Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc. Show More ##### ## Agentic AI - Employee Communications (2) Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Email Template Builder (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Show More ## Top-Rated Alternatives [ ![Poppulo Employee Experience](https://images.g2crowd.com/uploads/product/hd_favicon/53d4d123bafaa3a3654ed3cefa50bf41/poppulo-employee-experience.svg "Poppulo Employee Experience") Poppulo Employee Experience 4.3/5(198) ](https://www.g2.com/products/poppulo-employee-experience/reviews) [ ![Workshop](https://images.g2crowd.com/uploads/product/hd_favicon/e3fc2febda0ee6f07c97b4911b5c5082/workshop.svg "Workshop") Workshop 4.7/5(186) ](https://www.g2.com/products/workshop/reviews) [ ![Staffbase](https://images.g2crowd.com/uploads/product/hd_favicon/8011781f5fbd84f0b83f9695e934b076/staffbase.svg "Staffbase") Staffbase 4.6/5(246) ](https://www.g2.com/products/staffbase/reviews) [ View All Alternatives ](https://www.g2.com/products/contactmonkey-inc-contactmonkey/competitors/alternatives) ContactMonkey Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3609c3d55990e3930e668f06e6fe2299/workshop.jpg "Product Avatar Image") Workshop 4.7/5(187) [ Compare Now ](https://www.g2.com/compare/contactmonkey-inc-contactmonkey-vs-workshop) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_30ae13d417b359fa1b5e4d4738c281b5/poppulo-employee-experience.png "Product Avatar Image") Poppulo Employee Experience 4.3/5(207) [ Compare Now ](https://www.g2.com/compare/contactmonkey-inc-contactmonkey-vs-poppulo-employee-experience) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cff85563ae537651f18f742f45c4ecae/staffbase.png "Product Avatar Image") Staffbase 4.6/5(248) [ Compare Now ](https://www.g2.com/compare/contactmonkey-inc-contactmonkey-vs-staffbase) ##### Categories on G2 [ Employee Engagement ](https://www.g2.com/categories/employee-engagement)[ Email Template Builder ](https://www.g2.com/categories/email-template-builder)[ Employee Communications ](https://www.g2.com/categories/employee-communications) [ Internal Newsletter Software ](https://www.g2.com/categories/internal-newsletter-software) Show More ##### Explore More [ Best AI legal assistants for compliance management ](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management)[ Most recommended intranet platforms for large corporations ](https://www.g2.com/discussions/most-recommended-intranet-platforms-for-large-corporations)[ Best CRM with sales enablement features ](https://www.g2.com/discussions/best-crm-with-sales-enablement-features-what-s-worth-using-together) [ What is the top-rated medical practice management solution for compliance? ](https://www.g2.com/discussions/what-is-the-top-rated-medical-practice-management-solution-for-compliance)[ Best accounts receivable software ](https://www.g2.com/discussions/best-accounts-receivable-software)[ Pros and Cons Details ](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews?qs=pros-and-cons) Show More [ Best AI legal assistants for compliance management ](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management)[ Most recommended intranet platforms for large corporations ](https://www.g2.com/discussions/most-recommended-intranet-platforms-for-large-corporations)[ Best CRM with sales enablement features ](https://www.g2.com/discussions/best-crm-with-sales-enablement-features-what-s-worth-using-together) [ What is the top-rated medical practice management solution for compliance? ](https://www.g2.com/discussions/what-is-the-top-rated-medical-practice-management-solution-for-compliance)[ Best accounts receivable software ](https://www.g2.com/discussions/best-accounts-receivable-software)[ Pros and Cons Details ](https://www.g2.com/products/contactmonkey-inc-contactmonkey/reviews?qs=pros-and-cons)