ContactMonkey Features

Contains fully branded mobile app that is available natively via different platforms. Has low bandwidth management to optimize communication between the application and servers.

Provides customizable web platform for colors, fonts, company branding etc.

Targets content based on profiles, attributes, communications needs, etc. Able to personalize end-users' content view based on preferences and interests.

Creates segmentation groups and communication audiences to target messages, content, features access, etc.

Create and update newsletter content to increase engagement

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage, store and organize emails within the system or via third-party apps

Allow organizations to streamline the check-in process for visitors.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Create/control content and visuals for deployment on multiple screensavers

Track and manage schedules and meetings via an integrated calendar

Store, manage, and track all electronic documents in a centralized location

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Create, manage and track all task activities and progression

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create, design and manage workflows for repetitive tasks

Create, save, and store files

Active reporting of data and metrics

Add customized logos and colors to align with company branding

Point or incentive based programs loyalty programs designed to increase customer engagement

View and track pertinent metrics to find patterns and gain insights from data

Facilitate training materials that help employees grow and progress in their positions

Process of communicating with an online community and measuring the effectiveness of activity

Communicate using direct chat or messages within the system

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Leave comments and notes on documents for others to view

Tracks metrics that provide insight into how a user interacts with any interface or product

Use AI to generate content in the form of text, images, videos, etc.

Centralized storage for employee data, records, and performance metrics

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Games or game-like elements to track progress and reward accomplishments

Receive data and information in real time

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Automatically calculate score after the assessment

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of familiarizing new employees with the company, their position, and responsibilities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Electronic storage of staff/employee contact information and job status in a centralized repository

A list of events with their respective dates

Live stream to multiple devices simultaneously

Digital displays use technologies such as LCD, LED, projection and e-paper

Communicate using direct chat or messages within the system

Access names, contact information, and roles of employees in a centralized repository

Allow users to access multiple services after entering their login credentials once

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Add customized logos and colors to align with company branding

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Record and send audio and/or video files by online message or chat

Provides a channel for team members to share media files, communicate, and work together

Gauge satisfaction and receive information for improvement and success

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Brief assessments used to measure knowledge and skills

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Send individual or bulk text messages at predetermined times

Ability to see if recipient has viewed/opened the message

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Securely stores data to prevent data loss or breaches

Manage the reservation of workspaces

Pre-designed layouts that can be customized to match preferences and requirements

Track and report regulatory data to either internal management or external stakeholders

Tools to improve and measure employee satisfaction and involvement

Receive system updates as soon as any changes are made

Use AI to generate content in the form of text, images, videos, etc.

Process of familiarizing new employees with the company, their position, and responsibilities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customize contracts and forms to collect specific information

Search and filter data across systems to locate required information by entering keywords or certain criteria

Electronic storage of staff/employee contact information and job status in a centralized repository

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Import and export data to and from software applications

Leave comments and notes on documents for others to view

Store photos of employees

Track and document all activities across devices, networks, and other systems

View messages sent by both parties during the chat conversation

Notifications via mobile devices

Tracks metrics that provide insight into how a user interacts with any interface or product

Allows users to publish blogs on social site

An @mention is a way to tag or notify a specific person about a message/post

Able to share pictures, videos or external articles, and users can participate in the communication if authorized

Allows employees to confirm that they have received or read a piece of content.

Allows employees to leave comments on posts within the application.

Automatically translates information via machine translation.

Allows administrators to set permissions within the application.

Has the ability for users to like and react to a post, comment and share visuals on posts, react to comments left by colleagues, and also tag colleagues if they think it would be interesting to share with others to read too.

Shares the option for users to answer surveys via the tool from wherever they are are. Has customization options of single, multiple choice, or open text answers, etc.

Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.).

Access software remotely via mobile devices

Engage in direct, instant messaging with customers, users, etc.

Ability to chat online in real time

Can activate a Must-Read or an Alert. Must-read will be content that a user is exposed to when they connect to the platform. Allows for alerts to appear in full screen and user will not be able to view the platform without reading the content and validating the dedicated button.

Analyzes behavior data to understand performance of program via users, content performance of what content performs best, and video content performance determined by what videos have been seen and by who.

Connects with API access, low-code/no-code connectors, as well as integrations with intranet, HRIs, Microsoft Teams, Slack etc.

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows information to be distributed via newsletter.

Allows information to be distributed via push notification.

Allows information to be distributed via email.

Allows administrators to deliver information through multiple channels at once.

Send messages to multiple recipients at the same time

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Displays application newsfeed content in an engaging and modern manner.

Allows for reaching employees through the Integrated newsletter builder via email

Publishes the content once on the platform and pushing it through to different comms channels. Pushes specific content based on rules to Microsoft Teams, displaying content inside SharePoint, etc.

Public or private sharing of digital files such as documents, audio/video, images, and more

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.

Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.

Connects to external systems and applications as needed to complete team workflows.

Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.

Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.

Online portal where employees can access and track their own information

Gauge satisfaction and receive information for improvement and success

Allows employees to praise one another in a social network-like feed visible to the whole organization

Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.

Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.

Provides content templates built by academics and/or practitioners and leverage science and research.

Pre-designed layouts that can be customized to match preferences and requirements

Allow users to edit text and themes on email templates

Provide a library of stock images to use for emails

Offer email proofing capabilities

Provide mobile responsive email templates

Offer pre-made email templates

Allow users to create their own email templates

Use drag-and-drop HTML editing to create email templates

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track employee/learner's progression through training programs

Allows employees to set and manage work or career related goals

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use a dashboard to view benefits that are selected by employees or offered by employers

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Track employee/learner's progression through training programs

Track and manage schedules and meetings via an integrated calendar

Track employee schedules, availability, and performance across projects and tasks

Create orientation programs for new employees or students

Create, manage and track all task activities and progression

Automates core HR functions such as talent management, employee evaluation and learning management

Managing service requests, incidents, IT issues & support with a ticketing system

Access software remotely via mobile devices

Manage employee salary processes, data, taxes, and records administration efficiently

Store, manage, and track all electronic documents in a centralized location

Create, share, and manage the distribution of job descriptions/duties

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Creation, administration, and evaluation of assessments or tests

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Addition of necessary external data, applications, tools, or features

Create and manage internal campaigns to improve company culture or business strategy.

Create, design and manage workflows for repetitive tasks

Enable students, customers or employees to engage with each other in a particular space online or offline

Manage and track employee referrals for open job positions

Build, track, and maintain relationships with candidates

Create, design and manage workflows for repetitive tasks

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage advertising space and its sales within your network or publication

Track, manage and store the applications of potential future members, customers or candidates

Manage, store and organize emails within the system or via third-party apps

Manage and track all job information and associated tasks

Track products that are for sale at a reduced price or part of coupon promotions

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Create, save, and store files

Manage and track all job information and associated tasks

Manage and store data in a database

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track employee schedules, availability, and performance across projects and tasks

Automates core HR functions such as talent management, employee evaluation and learning management

Catalog, manage, and develop employee skill sets

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track and manage adherence to policies for any service, product, process, or supplier

Create, share, and manage the distribution of job descriptions/duties

Create, share, and manage the distribution of job descriptions/duties

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set up connections to third-party platforms to improve business processes

Ensures the security and confidentiality of internal communications.

Provides granular control over user access and permissions.

Has features to ensure newsletter adheres to internal regulation and compliance requirements.

Integrates with other collaboration tools, such as intranets and employee communication platforms.

Multiple contributors can work on a newsletter simultaneously.

Personalizes content based on recipient, team, department, etc.

Has an archive to store and manage past newsletters.

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Manage and support multiple languages

Provide analytics reporting so that users can see how their campaigns perform

Allow for users to identify potential issues that would stop their emails from sending

Integrate with email software or email marketing and marketing automation platforms

Ability to share email templates via a link to collect feedback on the created emails easily

Provides a way for recipients to provide feedback directly.

Provides a variety of design elements and templates.

Allows users to embed a variety of content types to a newsletter, including videos, images, and links.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases