ClickUp Reviews & Product Details

I love the ability to get granular on tasks and subtasks so that conversations, progress, and supporting documentation can be tied to the specific item (versus a general email inbox that doesn't sort and organize the information in the same way). I also like the different views/visibility of the same information, the ability to tag teammates so that they can go directly to the task/subtask and conversation thread w/o searching through their inbox or chat messages. I also like that each item on my decision log/RFI log, etc. can be tracked by phase of progress and/or when it was created/opened/closed and whose court it is in. I'm amazed at the features this program offers and the value for the price (buh-bye Microsoft Planner). Review collected by and hosted on G2.com.

I wish ClickUp offered more granularity with schedule development. It offers dependencies, but doesn't offer the ability to adjust them for the number of days before/after a specific task. It seems like they could easily adjust this consider they have "triggers" set up for other tasks. The ability to have these granular dependencies would make this a more comprehensive product and not require the need for additional scheduling software.

Additionally the "free" AI credits are creating issues with the "AI Summary" on my decision log. Even if something has not been changed or updated, the AI Summary "refreshes" after changing from one view to another, using all of my free credits to refresh a column that has no new updates. If I run out of credits, the program freezes and doesn't allow updates. I found this feature to be worthless and restrictive, so I finally had to remove that feature completely from my decision log. This was disappointing as I looking forward to receiving (running) summary updates to share with my client. Now I have to do that manually. Review collected by and hosted on G2.com.

What I like most about @ClickUp is its ability to become a "Center of Gravity" for a team's work, especially when managing multiple projects in parallel (my case in PMO). ClickUp is a tool that can be quickly grasped, deployed without a "complex setup," and very quickly used daily without friction: everything is clearer, more fluid, and the team knows where to find the information. Review collected by and hosted on G2.com.

What I don't like (or what can be frustrating) with ClickUp is rarely "the tool itself," but rather the resistance to change encountered among my colleagues. Review collected by and hosted on G2.com.

What I like best about ClickUp is the flexibility it offers in managing complex CRM workflows. As a CRM lead, I manage multiple campaigns, experiments, and cross-team dependencies, and ClickUp helps keep everything structured in one place. The ability to customize task statuses, create dashboards, track progress, and collaborate with different stakeholders makes it very easy to manage execution and visibility across teams. Review collected by and hosted on G2.com.

One drawback is that ClickUp can sometimes feel overwhelming due to the number of features available. For new users or team members, the learning curve can be slightly steep. Additionally, occasional performance slowdowns when handling large workspaces or dashboards can affect the overall experience. Review collected by and hosted on G2.com.

I love that there’s a native integration with Google and QBO. The automations cut down on a lot of manual tasks, and I’m excited to create an AI Agent for even more automation. We had a call with Simon to go over our setup and the available features, and he was very helpful. Even though it was a short call, I learned a lot, and I’m looking forward to meeting with him again.

Once ClickUp is fully implemented, I think it will substantially reduce our workload and improve communication between the project management side and the financial/billing side. This will definitely be a tool we use every day. So far, we’ve jumped right in and it’s been pretty easy to get started. Over time, I’m confident we’ll continue refining and perfecting our workflow. Review collected by and hosted on G2.com.

Sometimes I feel like I'm going in circles, but that could possibly be our set up and my lack of knowing my way around the program. We are using it to track construction projects and we are still in the setup phase so still doing a few things manually while we figure out how to automate things. Review collected by and hosted on G2.com.

ClickUp allows me to do things that can't otherwise be done due to their complexity and breadth of team members involved.

I use it to store, manage and plan every single area of my life and business and the beautiful UI delights me to do so! Review collected by and hosted on G2.com.

I use another more robust software called Boardmix for mind maps and white boards. I do not feel like ClickUp does these features at the levels I need for our business of designing highly automated business processes. Review collected by and hosted on G2.com.

What I like best about ClickUp is that it brings everything into one place. Tasks, timelines, notes, and updates all live in the same system, which reduces back and forth between tools.

I also value the flexibility. We can customize statuses, fields, and views to match how our team actually works. That makes it easier to stay organized and gives clear visibility into who is responsible for what and where projects stand at any given time. Review collected by and hosted on G2.com.

ClickUp can feel overwhelming at times. There are many features and configuration options, which is helpful, but it also means the system can become cluttered if it is not set up carefully. New users often need guidance to understand how our team uses it. Review collected by and hosted on G2.com.

What I like most about ClickUp is how powerful and organized it is as a project management tool. We use ClickUp daily in our marketing agency, and it has been extremely helpful for organizing tasks, assigning work to team members, and keeping everything structured and clear.

It makes collaboration very easy...we can leave comments directly on tasks, attach files, link Google Drive documents, and keep all project communication centralized in one place. The internal chat feature is also very useful for team communication without needing to jump between different platforms.

One of the most valuable features for us is the ability to generate calendars that we can embed on our website. This allows our clients to see what we’re working on and track project progress, which adds transparency and builds trust.

Overall, ClickUp has been an excellent tool for organization, and it has definitely helped us save time and work more efficiently. Review collected by and hosted on G2.com.

One of the things I don’t like as much about ClickUp is that it’s not always as intuitive as some other platforms. The user experience could be improved in certain areas. Since it’s a tool built for organization, I believe it would benefit from being even more intuitive and easier to customize.

Personally, I like to have everything visually organized, and at times my dashboard or task list can feel a bit overwhelming or cluttered. I would appreciate having more flexibility to customize the layout and visual structure so it fits my workflow better.

That said, it’s still a very powerful tool... I just think improving the UX and visual customization options would make it even better. Review collected by and hosted on G2.com.

I’ll be honest, I came to ClickUp skeptical. I’d tried other productivity apps and always ended up back at sticky notes and scattered notes in my phone. But ClickUp is genuinely different, and I say that as someone who now uses it to manage everything from job searching and school deadlines to personal goals and daily routines.

What sets ClickUp apart is how flexible it is without being overwhelming once you learn it. I can have a Space for my career goals, a separate one for school, and another for personal projects and they all live in one place. No switching between five different apps. No losing track of what’s due when. Everything is visible, organized, and actually usable.

The multiple views are a game changer. Some days I need a List view to just see my tasks clearly. Other days I want the Calendar view to plan my week visually. ClickUp gives me both and more without charging extra for features that should have been included from the start.

The mobile app deserves special praise. Life doesn’t happen at a desk, and ClickUp keeps me productive on the go. Whether I’m adding a quick task between appointments or checking off completed items, it’s smooth and responsive.

For anyone juggling a lot like work, school, family, and personal goals, ClickUp isn’t just an app. It becomes your second brain. It helped me build structure during one of the busiest and most overwhelming seasons of my life, and I genuinely don’t know how I would have stayed on track without it.

If you’re on the fence, just start. The free plan alone is more powerful than most paid tools out there. Review collected by and hosted on G2.com.

Sometimes I forget about the app that’s it Review collected by and hosted on G2.com.

I really like how ClickUp saves me countless hours with its automations and how it makes my reservation process seamless. The automations are invaluable to me, and I love the SuperAgent capabilities I recently discovered. The SuperAgents and Automations handle the minutia for me, letting me focus on more important tasks. What used to take me a lot of back and forth now happens automatically, like entering subtasks, calculating due dates, and even sending emails with a simple change of task status. Another wonderful feature is the Google Mail connection that lets me send emails via Automations or through ClickUp, eliminating the need to keep hundreds of emails open. ClickUp allows flexibility, letting you start as simple or as complicated as you like, and it's great that it can now adjust as often as my mind does, thanks to updates. Review collected by and hosted on G2.com.

Up until the SuperAgent, the Automations were limited and I had to create a lot of workarounds for my situations. I used to love being able to chat with an agent when I came across an issue or glitch so that I can get it fixed and just keep on working. Currently, I have to submit my concern and wait for a reply. Often, I can't do anything else until the issue is fixed - which can set me back a day or two in getting things done. Additionally - the cost can be prohibitive. There are features that I would like for myself because of how I use the program, that my teammates would not use, however, I can't pay for them just for myself - I would have to pay for the whole team - which would increase the costs significantly. Review collected by and hosted on G2.com.

The versatility and customization capabilities are unmatched. As an agency owner managing diverse projects—from marketing launches to software development—I love that I can tailor views (List, Kanban, Gantt) to specific team needs. The ability to have everything in one place, minimizing the need for multiple disparate tools, is the biggest highlight for me. Review collected by and hosted on G2.com.

The learning curve can be steep for new team members due to the sheer number of features. Sometimes the platform can feel a bit sluggish or 'heavy' when loading complex spaces with many tasks. The mobile app, while improved, still lags behind the desktop experience in terms of ease of use for quick management. Review collected by and hosted on G2.com.