# ChangeEngine Reviews
**Vendor:** ChangeEngine  
**Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 111
## About ChangeEngine
Creating internal communications and HR content isn’t easy. HR and Marketing teams often face the challenge of juggling multiple tools or relying on basic templates that don’t capture their organization’s voice. This leads to inconsistent branding, time-consuming manual processes, and messages that fail to connect with employees. But it doesn’t have to be this way. ChangeEngine combines AI-powered internal communication software with creative design services to solve these challenges. It brings automation and personalization tools into one platform, allowing teams to deliver messages seamlessly across Slack, Teams, email, and SMS while tracking engagement with real-time analytics. At the same time, ChangeEngine’s dedicated creative team collaborates with you to design polished, on-brand materials—like newsletters, handbooks, and milestone campaigns—that go far beyond what templates alone can offer. Whether you’re a small HR team or managing global communications, ChangeEngine streamlines your workflow and saves valuable time. With the right blend of smart technology and human creativity, ChangeEngine helps you produce consistent, meaningful communications that strengthen employee connections and keep everyone engaged. It’s not just about the tools; it’s about transforming how your team communicates. ChangeEngine gives you everything you need to create thoughtful, impactful messages, all in one place.



## ChangeEngine Pros & Cons
**What users like:**

- Users praise ChangeEngine for its **clear and engaging internal communications** , enhancing messaging effectiveness and employee engagement. (57 reviews)
- Users appreciate the **ease of use** of ChangeEngine, enhancing internal communications with clear and customizable messaging. (54 reviews)
- Users commend ChangeEngine for its **excellent customer support** , appreciating the team's responsiveness and helpfulness with their needs. (45 reviews)
- Users appreciate the **clear and engaging internal communication** capabilities of ChangeEngine, enhancing employee connectivity and experience. (44 reviews)
- Users appreciate the **engaging internal communications** facilitated by ChangeEngine, enhancing employee connection effortlessly. (38 reviews)
- Automation (32 reviews)
- Users value the **improved employee engagement** from ChangeEngine, fostering interaction and personalized communication effectively. (32 reviews)
- Efficiency (26 reviews)
- Features (26 reviews)
- Easy Setup (25 reviews)

**What users dislike:**

- Users find ChangeEngine **not user-friendly** , struggling with its complex flow and cumbersome audience segmentation features. (5 reviews)
- Users experience **confusion with the flow and advanced features** of ChangeEngine, making navigation challenging without support. (4 reviews)
- Users face **email issues** , including lost progress and delayed communications, complicating their workflows and planning efforts. (4 reviews)
- Users face occasional **reporting issues** , with delays in team responses and formatting inconsistencies affecting the overall experience. (4 reviews)
- Users face a **significant learning curve** that requires time and support to fully leverage ChangeEngine’s features. (3 reviews)
- Users struggle with **missing features** , such as auto-save, disrupting their workflow and causing progress loss. (3 reviews)
- Not Intuitive (3 reviews)
- Poor Navigation (3 reviews)
- Time-Consumption (3 reviews)
- Difficult Learning Curve (2 reviews)

## ChangeEngine Reviews
  ### 1. ChangeEngine Makes Employee Comms Effortless Through Automation and Highly Personalized Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane S. | Chief of Staff | Head of People & Places, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about ChangeEngine?**

ChangeEngine has completely changed the way we manage employee lifecycle events and internal communications. The easy-to-use platform has made it possible for us to easily automate all our employee communications in a visually impactful way. Whether it's a birthday celebration (with gift card attached!) or practical information about open enrollment, every email and Slack feels impactful. Outstanding performance with the segmentation ensures that only relevant comms are sent to particular teams or specific team members. The AI tools for crafting messages are great, but the simple integrations and individualized, hands-on attention from my ChangeEngine team is what really makes this special. The pricing is great, but the real ROI is how much time they save me. They are always available and willing to help with branding and messaging, drafting comms and programs so it's easy to just review and approve. They are incredibly talented and make me look like a superstar!

**What do you dislike about ChangeEngine?**

There is a bit of a learning curve at the start to get fully up-to-speed on how to make best use of the platform. However, they offer so much onboarding training and continual personal support that to say this is a "dislike" seems too harsh.

**What problems is ChangeEngine solving and how is that benefiting you?**

It gives my employees the individual attention they deserve without making it feel like they are being churned through a bland automated email program or generic Slackbot. The biggest benefit is saving me time so I can focus on larger strategic initiatives that impact the team in other ways. The clever and informational visuals have noticeably impacted employee engagement across the entire company.

  ### 2. Effortless Targeted Messaging with Seamless HRIS Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kay K. | Director, Internal Communications, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about ChangeEngine?**

One feature I love about ChangeEngine is the ability I have to target messaging to specific groups of team members. This helps ensure that the right communications go to the right people at the right time. I also love that I can segment without constantly bothering my HRIS team because it integrates so well with our HRIS system. That's been a big time saver for me!

**What do you dislike about ChangeEngine?**

We have not encountered any major issues. There are a few capabilities I haven't had a chance to tap yet, but that's because of lack of time on my end, nothing to do with the program.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine helps us ensure we are sharing targeted, visually interesting, and relevant messages. Before ChangeEngine, we were limited by lack of segmentation, analytics and the ability to build visually appealing messages. Now I have a better understanding of how messages are landing with the team, and what I should adjust to get better results.

  ### 3. Streamlined Company-Wide Communications with an Intuitive Platform and Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Madeline A. | Senior Human Resources Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about ChangeEngine?**

What I like best about Change Engine is how it has streamlined and improved our company-wide communications. We use the platform for everything from employee announcements and upcoming events to reminders, training communications, and important action items. 

The platform is intuitive and easy to use, which has helped simplify our workflow and save time when creating and distributing communications. Another standout aspect is the support team — they are extremely responsive, pleasant to work with, and take the time to thoroughly explain processes and answer any questions. Their customer service and guidance have made onboarding and ongoing use of the platform a very positive experience.

**What do you dislike about ChangeEngine?**

At this time, we have not experienced any major issues with the platform. Any questions or minor concerns we’ve had have been addressed quickly and professionally by the support team.

**What problems is ChangeEngine solving and how is that benefiting you?**

Change Engine has helped us improve and centralize company-wide communication across multiple departments and locations. Before using the platform, managing employee communications, reminders, training updates, and company announcements was much more time-consuming and difficult to keep consistent. Change Engine has helped streamline these processes, improve employee visibility on important initiatives, and increase engagement by providing a more organized and efficient communication workflow.

  ### 4. Outstanding ChangeEngine Deployment Support—Smooth Rippling SAML SSO Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Montell A. | IT Systems Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about ChangeEngine?**

Jessica Chen has been an outstanding partner throughout our ChangeEngine deployment. From day one, she provided clear and thorough documentation for our Rippling SAML SSO integration, making what could have been a complex setup surprisingly smooth. When we needed a quick user access update, she turned it around in minutes. She's also been genuinely enthusiastic about helping us expand our use of the platform, proactively looping in the right teammates when we explored new use cases.

**What do you dislike about ChangeEngine?**

Nothing significant to report. The onboarding process was well-guided and any questions we had were addressed quickly and thoroughly. It's been a consistently positive experience across every interaction.

**What problems is ChangeEngine solving and how is that benefiting you?**

We've been using ChangeEngine to improve internal communications and change management across our organization. The platform makes it easy to push targeted, timely comms to specific employee segments without a heavy lift from IT. The integration with our existing HR and identity tools was seamless, largely thanks to Jessica's guidance throughout the process. It's been a strong addition to our employee communications toolkit.

  ### 5. Streamlines HR Communication with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parleen K. | Assistant Manager-HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about ChangeEngine?**

I like how ChangeEngine helped us streamline and scale our internal HR communications, especially for key processes like performance cycles, onboarding, and employee engagement initiatives. It's been a great support in ensuring consistency, timely, and targeted communications without adding manual effort for the HR team. The platform helps us centralize communication planning and automate campaigns, significantly improving efficiency and reducing the need for manual follow-ups. I also appreciate that the initial setup was very easy and helpful, with the team being extremely hands-on and guiding us step by step. The platform is intuitive and allows us to plan communications in advance, executing and aligning across teams better.

**What do you dislike about ChangeEngine?**

At this stage , I don't have any significant dislikes .The platform has been working well for our HR communications needs.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine helped us streamline and scale internal HR communications, ensuring timely, targeted messaging across multiple process, regions and employee groups in consistent and timely manner . By implementing ChangeEngine , we have been able to standardize communication workflows ,especially for onboarding journeys where messages are triggered automatically based on defined timelines.

  ### 6. ChangeEngine Boosts Engagement with Scalable Workflows and Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha P. | Associate Director HR Shared Services & People Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about ChangeEngine?**

I have used ChangeEngine now at two companies. It has allowed me to improve employee engagement through better communications, more engaging content, and scalable workflows. It has essentially acted as an additional headcount for me. We have been able to introduce a formal birthday recognition program that is automated and receives great employee feedback. We have also created a monthly newsletter that folks look forward to reading each month.

**What do you dislike about ChangeEngine?**

I haven't seen a downside outside of the potential learning curve and creativity necessary to utilize it to its capacity. I don't consider this a downside with ChangeEngine in particular as their team is always available and willing to step in to support or create on your behalf. So if someone is not creative, the team is there to step in!

**What problems is ChangeEngine solving and how is that benefiting you?**

I have very limited bandwidth and have a very small HR team for our company. ChangeEngine allows us to maintain focus on employee engagement initiatives and employee experience while "setting and forgetting". It has also given me a great outlet - if I am in the middle of spreadsheet madness or just need a mental break from the HR load, I work on ChangeEngine material to get a positivity and fun boost.

  ### 7. Global Communications made easy with ChangeEngine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Surbhi B. | Senior HR Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about ChangeEngine?**

The thing that I like best about ChangeEngine is that it simplifies the process of working with the tool. Communication is what we do most of the day as HR professionals, and ChangeEngine has simplified our lives by providing templates, email scheduling, and making even mundane emails seem more appealing to read. It provides us with structure and consistency in everything from onboarding to engagement and other notifications without being robotic.

**What do you dislike about ChangeEngine?**

There really hasn’t been anything I have encountered that I don’t like yet. So far my impression has been very good, especially how it organizes and standardizes communication among employees.

**What problems is ChangeEngine solving and how is that benefiting you?**

As a global company has always been working around time zones. We want communication to go out during working hours across regions, and earlier that meant a lot of back and forth or duplicate effort. ChangeEngine has really simplified that for us—we don’t have to keep coordinating or worrying about timing anymore, it just works.

It’s also made us a lot more self-sufficient. We don’t need a full time marketing team member to build campaigns or communications for us—the platform is easy enough for HR to handle directly. The follow-up feature on emails has been especially useful, particularly for benefits communication where people often miss the first message.

We’ve also been able to make our communication more engaging with surveys, images, and GIFs, which definitely helps with participation. And the HRIS integration is a big plus—we’re not manually pulling or updating employee data anymore, which saves time and avoids mistakes.

And honestly, the ChangeEngine team has been great to work with—very responsive and proactive, which makes the whole experience amazing.

  ### 8. Effortless Automation and Exceptional Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Skylar G. | Human Resources Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about ChangeEngine?**

I love the automation of email moments in ChangeEngine. It takes tasks off my plate at work, allowing me to focus my attention on other high priority concerns. I also appreciate the collaboration that the team provides in idea sharing to make moments that matter for our team. The team makes the integration and initial setup as easy as possible, with the team there with you every step of the way.

**What do you dislike about ChangeEngine?**

The app and website are incredible user-friendly and intuitive in the way they are run. I haven't found much to dislike about the service because any time I have vocalized a wish (for example: folders and subfolders for the content that is housed on ChangeEngine in order to organize it) the team gets to work on making our desires a reality (ChangeEngine has content folders and subfolders now!). It feels like they are continually updating and evolving their site and services to meet and exceed the needs of their clients.

**What problems is ChangeEngine solving and how is that benefiting you?**

I use ChangeEngine for both automated communications (such as new hire onboarding moments, birthdays, anniversaries or regular wellness initiatives) and for creating larger, more complex internal campaigns such as our months-long communication moments introducing our company values. It solves creative and manpower issues for our smaller team by helping to brainstorm and execute ideas. Plus, their AI Blueprint feature allows me to create a comprehensive communication campaign for any need I can dream of!

  ### 9. Automated Comms, Valuable Analytics, and a True Partner Team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emily A. | HR Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about ChangeEngine?**

What has been most helpful with Change Engine is the ability to program automated communications. When I’m managing several different priorities, important messages—like new-hire first-day reminders to managers, standard evaluation follow-ups, timely exit interviews, and birthday or anniversary notices—can easily be delayed or fall through the cracks. Being able to schedule these communications helps ensure we maintain trust and engagement with our team, while also supporting department accountability.

It’s also been invaluable to receive analytics on the communications being sent. That data supports our internal reviews and helps us confirm that our activities are meaningful and impactful. On top of that, the team’s quick turnaround in supporting new initiatives and brainstorming with us on fresh ideas has been a big help. They truly feel like a partner in bringing our vision to life, and the customized imagery has been amazing.

**What do you dislike about ChangeEngine?**

One of the biggest challenges we’ve had with ChangeEngine is making sure all team members actually receive—and can view—the communication graphics. Several people aren’t seeing the imagery in their emails due to different programming blocks, which keeps them from fully engaging in the process. We’ve been working closely with our IT team to address this, but we still haven’t found a resolution.

Also, when searching through the program categories, it can be a bit difficult to locate a specific program once you have so many. I’d like the option to delete a communication rather than only archive it, so it’s removed entirely if, for example, we never ended up using it.

**What problems is ChangeEngine solving and how is that benefiting you?**

It has saved our department a lot of time, which lets us focus more on strategic planning rather than administrative application work. We’ve also reduced costs by not needing alternate data reporting software. Communication is now more streamlined and consistent, helping team members feel valued and reinforcing our overall company culture. On top of that, it helps us spot communication trends so we can adjust our cadence to better fit our workforce and create content that truly matters, improving the efficient use of company resources.

  ### 10. Excellent Platform That Makes Employee Communication Easy and High-Impact

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marnie V. | Chief Human Resources Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about ChangeEngine?**

For small HR teams, busy HR teams, or simply HR teams that have many other priorities, it makes the important work of regularly communicating with employees and connecting with them in engaging ways, easy, automatic and really high impact.  Simply put, they make me look good!

**What do you dislike about ChangeEngine?**

Nothing at all.  Their platform is excellent, their service is top notch, and they are constantly innovating to provide more value.

**What problems is ChangeEngine solving and how is that benefiting you?**

Lack of time!  I have a small HR team and a distributed workforce.  Their platform and their support team enable us to automate and replicate many employee touchpoints through many channels.  Our communications look intentional and professional.  We can effortlessly collect feedback, connect new hires with just-in-time information, nudge managers, and reinforce all of our messages, culture and branding across multiple channels.

  ### 11. Flexible Platform for Branded Internal Comms and Real-Time Feedback

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about ChangeEngine?**

We are newer ChangeEngine users but already seeing the benefits of having a flexible platform to create, track and reimagine how we do internal comms. Working with JC and Manu on design elements and building out templates is helping us to further brand our comms across teams. We are enjoying the Listen feature as well and using as a tool to get real-time feedback beyond open rates that gauge understanding too.

**What do you dislike about ChangeEngine?**

There is a lot to like about the platform that we're still exploring. One feature we would love to see is a way to integrate our comms intake form into the platform so that we can streamline responding to those comms and get them scheduled right in ChangeEngine.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine is helping us better manage the lifecycle of our comms requests and track by programs, launch dates and engagement metrics. Again, we are early users and working to extract as much value as we can. But we're already receiving positive feedback about the look and feel of our comms. One of the biggest benefits is moving away from our distro lists that are not as current as data we get directly from our HRIS.

  ### 12. Modernizing Employee Communication Across Multiple Properties

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara H. | Vice President of Human Resources, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about ChangeEngine?**

What I appreciate most about ChangeEngine is how much it has simplified large-scale employee communication across a distributed workforce. With more than 40 hotel properties spread across multiple states, reaching employees in a consistent way (especially frontline and hourly team members) used to be time-consuming and often fragmented.

The platform has allowed us to centralize communication through SMS, email, and branded resource pages in a way that feels intuitive and user-friendly for both administrators and employees. The interface is clean and easy to navigate, which has noticeably reduced the time we spend building, organizing, and distributing communications.

A major benefit has been stronger engagement and better visibility into what’s working. We can track open rates and employee interaction more effectively, which helps us understand which messages are resonating and where we may need to adjust our approach.

The ChangeEngine team has also been extremely responsive and collaborative during implementation and in ongoing use. They’re open to feedback, proactive with ideas, and willing to customize solutions to better fit our operational needs.

Overall, the platform has improved efficiency, strengthened communication consistency, and helped modernize the employee experience across our portfolio.

**What do you dislike about ChangeEngine?**

One area that still feels like it has room to grow is reporting and analytics customization. The platform offers useful engagement data and solid visibility into communication performance, but there are times when more advanced filtering, benchmarking, or export options would be especially helpful (particularly for organizations managing multiple locations or distinct audiences).

There can also be a bit of a learning curve when you’re first building more customized pages or workflows, especially for users who are newer to communication platforms. More templates, guided setup tools, or expanded onboarding resources could make adoption smoother and help decentralized teams get up to speed faster.

As the platform continues to expand, deeper integrations with additional HRIS and operational systems would add value as well and further streamline day-to-day processes.

That said, one of ChangeEngine’s strengths is how responsive the team is to feedback and how consistently they evolve the product. We have seen meaningful improvements introduced over time based on customer input, which makes the partnership feel collaborative rather than transactional.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has helped us address one of the biggest challenges in hospitality HR: communicating consistently and effectively across a highly distributed workforce with varying levels of technology access. Before implementing the platform, our communications were often fragmented across email, PDFs, bulletin boards, and multiple systems, making it difficult to ensure employees were actually receiving and engaging with important information.

With more than 40 hotel properties across multiple states, we needed a centralized, scalable communication solution. ChangeEngine has enabled us to streamline employee messaging through SMS, email, and branded communication pages, while also improving our visibility into engagement metrics and overall communication effectiveness.

A major benefit has been operational efficiency. Tasks that previously required significant manual coordination between HR and property leadership teams can now be completed much faster and with greater consistency. The platform has also improved employee access to key resources, including benefits information, policy updates, and company initiatives.

From an employee experience perspective, communication now feels more modern, organized, and intentional. We’ve seen stronger engagement with company messaging and have more confidence that important updates are reaching frontline employees in real time.

The ROI has been especially clear in time savings, consistency across locations, and improved communication reach. Just as importantly, the responsiveness of the ChangeEngine team as well as  their willingness to collaborate on new use cases, has helped us continue expanding the platform’s value over time.

  ### 13. Mirka Rodriguez, HR & Training Coordinator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mirka R. | HR & Training Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about ChangeEngine?**

The most helpful thing about ChangeEngine has definitely been the automated employee communication. I love that we can schedule reminders and communication for onboarding, fingerprint expiration dates, BLS renewals, and even staff timecard reminders. It has helped keep communication organized, consistent, and timely while saving us so much manual follow-up. It’s been a huge help with staying proactive and making sure staff are getting the information they need when they need it.

**What do you dislike about ChangeEngine?**

Honestly, I don’t really have anything negative to say — I really enjoy using ChangeEngine. If I had to mention one thing, I could see there being a little bit of a learning curve at first when it comes to setting up templates, automations, and reminders. But once you get familiar with the platform, it becomes very user-friendly and makes communication so much easier to manage.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has helped us solve a lot of communication and follow-up challenges. Before using it, many reminders and employee communications had to be sent manually, which was time-consuming and easy to miss.

  ### 14. Seamless Automation and BluePrint AI That Supercharged Our HR Communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about ChangeEngine?**

Truly seamless automation of communications for occasions like anniversaries, birthdays, and onboarding new employees. Our HR team has saved countless hours by using their AI features, and we’ve also received superb customer service from a dedicated team. The use of ChangeEngine has made a noticeable difference in our employee engagement! One of my favorite features is BluePrint AI, which made it possible for our team to move from concept to execution much faster than we could have on our own. It helped us launch a Stay Interview program with clear, polished communications that aligned with our people-first approach, while saving our team valuable time. - M Price

**What do you dislike about ChangeEngine?**

I don’t dislike anything about the system. It’s easy to use and intuitive, and it offers multiple creative options and ideas. We have dedicated people to help, if we need it. Our customer support team have been life savers on more than one occasion.

**What problems is ChangeEngine solving and how is that benefiting you?**

As we’ve grown, our communication and employee engagement strategies weren’t keeping up with our employees’ needs. With seamless, polished, branded automations—and with the help of BluePrint AI and other AI tools built into the system—we’ve been able to improve employee engagement. The proof is in the analytics available within the platform.

  ### 15. Efficient Branding and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina G. | Area HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about ChangeEngine?**

I love our team, which helps us deliver whatever we want to communicate. They're very helpful, friendly, and willing to help us come up with solutions. The branding looks really professional, and we've been able to automate a lot of communications. It saves our small team a lot of time and makes everything look really nice, branded, consistent, and pretty. Also, the initial setup was very easy.

**What do you dislike about ChangeEngine?**

We were working on a benefits page, and we weren't able to extract all of the documents as a PDF and look at them. We had to click through and individually look at each PDF before sending it out. It would have been better if we could have extracted it to a PDF. Also, if we could attach PDFs, that would be helpful as well.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine saves our small team a lot of time and makes our internal communications look really nice, branded, and consistent.

  ### 16. Time-Saving Email Scheduler with Room for Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dana R. | Senior Associate, HR Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about ChangeEngine?**

I love that ChangeEngine allows me to create communications ahead of time and schedule them to send to specific people. It saves me the manual time and effort of sending communications at the right moment or on specific days, especially when the emails are reminders about an HR process. They also make the emails look really nice and like I spent a long time creating them, but in reality, it only took a few minutes. It's valuable because it saves me time and energy. Additionally, the initial setup was very easy.

**What do you dislike about ChangeEngine?**

I think the AI photo generator could be improved. I find that the template graphics aren't the best for a formal business, and I usually have to pick a design and replace it with my own text and photo.

**What problems is ChangeEngine solving and how is that benefiting you?**

I love that ChangeEngine lets me schedule emails and saves me time and effort in sending communications. It creates nice emails quickly, making them look like I spent hours.

  ### 17. Saves Time and Enhances Employee Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trisha T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about ChangeEngine?**

I use ChangeEngine for employee engagement, company-wide communications, and automated onboarding communications, which saves me a few hours a week so I can focus on other tasks. The automatic emails for onboarding, reviews, and surveys eliminate the risk of errors and save time. I love the team at ChangeEngine, especially Mariana, Paola, and Lilian, The are so talented and save me hours of work. They genuinely care, and their level of pride really shows in all the content they create. I also appreciate the creative and meaningful communications crafted for all holidays and the automated birthday and anniversary messages sent to both employees and managers. The initial setup was super easy, making it a seamless transition for us. Overall, I think ChangeEngine is AMAZING!

**What do you dislike about ChangeEngine?**

Nothing

**What problems is ChangeEngine solving and how is that benefiting you?**

I use ChangeEngine for employee engagement and automating onboarding communications, which saves me hours each week and reduces error risk. It provides creative communications for holidays and automated messages for events, enhancing company-wide engagement.

  ### 18. Built Our Communication Department with ChangeEngine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anne S. | Employee Communications Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about ChangeEngine?**

I like ChangeEngine's “can do” attitude because they've never said no to any request I've made. When we launched our first engagement survey, they went above and beyond in the building and reporting process. We've successfully moved our entire performance management process from our HRIS system to ChangeEngine, which was a massive job, and they made it more user-friendly and valuable for all stakeholders. Additionally, we built an onboarding communication workflow. Overall, they've enabled me to establish a communication department for my company from the ground up. Also, it integrates well with our HRIS system and Microsoft Teams, and the initial setup was very easy.

**What do you dislike about ChangeEngine?**

I have no complaints.

**What problems is ChangeEngine solving and how is that benefiting you?**

I’m a busy mom and full time employee. I use ChangeEngine for internal employee communications, improving time management and creativity. It centralizes platforms and addresses different needs for frontline and desk workers. ChangeEngine gives me time back in my day to focus on other priorities.

  ### 19. ChangeEngine Makes Communication Fun, Interactive, and Insightful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amita V. | HRBP, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about ChangeEngine?**

ChangeEngine has genuinely changed the way we think about communication. It goes beyond “just sending emails” and instead creates a space where announcements feel fun and interactive, especially with video and GIF embeds.

The data insights are excellent for tracking engagement, but what truly sets ChangeEngine apart is the customer support. The team is highly proactive and turns around design requests with impressive speed. Overall, it’s a powerful tool, backed by an even stronger team.

**What do you dislike about ChangeEngine?**

I haven’t noticed any downsides so far. The team is proactively improving the platform and regularly rolling out new features.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine helps solve the “engagement gap” by turning otherwise dry announcements into interactive, high-energy experiences. It also takes a lot of the guesswork out of internal communications by giving us clear insight into who is actually engaging with our content.

For me, the biggest benefit is the mix of visibility and speed: we can tell whether our message truly landed, and their proactive design team responds to our requests with impressively fast turnaround times. That lets us stay agile without sacrificing quality.

  ### 20. You can have it all with ChangeEngine: high quality product, CS team, and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about ChangeEngine?**

ChangeEngine is the ideal blend of great people and a strong product. I genuinely love working with my customer success team—they truly feel like an extension of our own team. The tool is incredibly easy to use, and they’re constantly rolling out enhancements that improve the UX/UI and deliver even more value for us as clients. They take feedback and requests seriously, and they’re always quick to jump in and support.

Before ChangeEngine, my company relied exclusively on Outlook to manage our global communications. With ChangeEngine, we’ve been able to set a new standard, strengthen our communications, reimagine workflows, and free up bandwidth across the team.

**What do you dislike about ChangeEngine?**

I have no downsides to note at this time.

**What problems is ChangeEngine solving and how is that benefiting you?**

Previously, we managed our communications in Outlook, which offered limited capabilities for visuals, metrics, and customization. With ChangeEngine, our communications are more engaging, personalized, and much easier to manage.

In addition, we were handling all communications and distribution lists manually. With ChangeEngine, we’ve automated so many campaigns, processes, and workflows, which has saved us time and improved the employee experience.

  ### 21. Game Changer - Empowers Team Engagement with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yoonki N. | Intern, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about ChangeEngine?**

I love how ChangeEngine has brought engagement and fun to our teams and organization, allowing us to tackle initiatives we've always wanted to do without adding extra tasks. The amazing support is another standout feature; they're not just support, they're part of our team, understanding our goals and working together to find solutions. The seamless connection with our HRIS system instills confidence in the accuracy and compliance of the information. The support team is always willing to help, and the turnaround time is beyond great. The initial setup of ChangeEngine was extremely simple, and despite an internal issue with ADP, the implementation was one of the easiest. I recommend ChangeEngine to everyone I meet!

**What do you dislike about ChangeEngine?**

Everything works extremely well, if there is one thing that can be improved, it is AI with imaging. We want something to be edited on the back end; with AI capability, it should automatically make changes.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine streamlines our processes, improves communication, and helps us automate customized outreach initiatives. It enhances engagement with targeted groups and allows our small HR team to manage tasks efficiently, without oversight.

  ### 22. Seamless HRIS Integration and Branded Onboarding Communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about ChangeEngine?**

Change Engine has been an incredible resource during the onboarding process. Instead of having to set up a new message manually over and over via email, Change Engine has virtually eliminated this process through the seamless integration with our HRIS system. Additionally, I love how we were able to set up our communications with our unique branding. And having the feature of using banners for our communications has really made them more vibrant and engaging. As a People Experience Analyst, I find it to be an amazing tool for capturing data such as email interactions and surveys across our organization.

**What do you dislike about ChangeEngine?**

A couple of things come to mind. It would be great to have an option to schedule a survey to close on a specific date and time, rather than having to do it manually. Also, if possible, it would be helpful to be able to set up more than one connection for email communications.

**What problems is ChangeEngine solving and how is that benefiting you?**

Because of the integration with our HRIS system, it’s incredibly helpful to set up communications for specific groups and events without having to recreate them manually every time. For example, I’ve built multiple onboarding communications that automatically send based on an employee’s start date, which saves my team a lot of time and lets us focus on other priorities. Also, thanks to the tags set up by the Change Engine team, I don’t have to manually enter the employee’s name or their direct report’s name—those details are pulled from our HRIS system and then filled into the tags that act as placeholders for that information.

  ### 23. Truly the most excellent partner - ChangeEngine demonstrates their ROI daily!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Russell D. | Chief People Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2023

**What do you like best about ChangeEngine?**

ChangeEngine is always innovating and working to meet the changing needs of our organization. They have created additional tools, content, and services that seem tailor-made for our company. They continue to demonstrate their value as a trusted partner and go above and beyond in customer service and content creation.

**What do you dislike about ChangeEngine?**

Not a thing.  ChangeEngine has wonderful people with stellar integration tools.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine solves our time-crunch, marketing, communication strategy, and person-power shortfalls by serving as thought partners and implementation specialists, helping to formalize and streamline our engagement strategy across all areas of the enterprise.  They have become our de facto marketing and communications team.

  ### 24. A Game-Changer for Onboarding, Offboarding & HR Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashwini K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about ChangeEngine?**

The ChangeEngine customer service team and the quick turnaround time with all our projects

**What do you dislike about ChangeEngine?**

We have been using ChangeEngine for 2 years and I like everything about them..

**What problems is ChangeEngine solving and how is that benefiting you?**

We’ve had a great experience with ChangeEngine, particularly in improving our onboarding and offboarding processes.

Before implementing the platform, a lot of our communication was manual and inconsistent. With ChangeEngine, we’ve been able to automate workflows and standardize communication globally, resulting in ~30–40% reduction in manual effort and a noticeable increase in employee engagement during key lifecycle moments.

The platform is intuitive and flexible, and features like workflow automation and targeted communication have been especially valuable. It’s also helped our HR team shift focus from operational tasks to more strategic initiatives.

Overall, ChangeEngine has significantly improved both efficiency and employee experience for our team.

  ### 25. ChangeEngine Streamlines Company Communication and Smooths Every Process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maria Jose L. | HR Business Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about ChangeEngine?**

It helps facilitate all communications for the company. It gives more time to concentrate in strategy rather than design. Every process we have has been smoother thanks to ChangeEngine

**What do you dislike about ChangeEngine?**

I don't seem to have anything I dislike about. Every time I find something that is not working, the team has heard my comments and helped me with them!

**What problems is ChangeEngine solving and how is that benefiting you?**

Communication is done easier, we are currently using Pages which they created so we can have a more interactive career path website than just having a static and boring excel.

  ### 26. Seamless Software Backed by a Highly Responsive, Proactive Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew C. | Member, Academy of Food Marketing & Food Marketing Educational Foundation Advisory Committee, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2026

**What do you like best about ChangeEngine?**

The Change Engine software is seamless, but what truly sets it apart is the team behind it, highly responsive, proactive, and consistently helpful.

**What do you dislike about ChangeEngine?**

At times, the tool feels clunky, but once you get used to it and build out your templates, it becomes easy to use.

**What problems is ChangeEngine solving and how is that benefiting you?**

We use it for communication both internally and externally. It lets us rely on a single tool for our day-to-day communication, and it’s integrated into our HR system, which makes things more streamlined.

  ### 27. Organized, Proactive Team Delivering Beautiful Employee Communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie L. | Area HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about ChangeEngine?**

The people who work at ChangeEngine are organized and proactive about getting our communications ready to send to employees. They make the whole experience feel easy, and the product they deliver is beautiful.

**What do you dislike about ChangeEngine?**

We’ve only been using ChangeEngine for about five months, and so far I haven’t noticed any negatives.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has removed a lot of the manual work involved in reaching out to our employees with announcements, milestones, and reminders. It makes those communications easier to manage and helps us stay consistent without having to handle everything by hand.

  ### 28. Innovative and easy to use communications platform for People & HR Teams that keeps getting better!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher H. | Director, Organizational Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about ChangeEngine?**

There is nothing else quite like it in the market. ChangeEngine is a game-changer for internal communications. It lets me create and deliver engaging programs for our employees without relying on marketing or external help. I can easily customize everything with our company branding and choose the best channel for each message. The platform is also very user-friendly and quick to set up. We saw immediate results in terms of employee satisfaction and management feedback. Now we are excited to expand it to our global workforce.

12/07/2025 Update to my review: We have been with ChangeEngine now for over 2 1/2 years and the platform has only gotten better with time. One thing I appreciate is how it is hitting on more than just internal comms, with new survey tools (Listen Module) and the ability to quickly make guides, one pagers and FAQs, it is becoming a powerful all-in-one tool for comms, HR, and L&D.

**What do you dislike about ChangeEngine?**

Nothing to add here just yet. The team is very responsive and continue building additional features and take feedback well. I couldn’t ask for a better product to be working with.

**What problems is ChangeEngine solving and how is that benefiting you?**

The product solves several problems for us, such as creating high-quality content with branded templates, reaching employees on their preferred channels, and tracking delivery metrics. As a lean team, it makes us more productive and impactful.

12/17/2025 Update: ChangeEngine has allowed us to create a robust onboarding program for our new employees that has drastically lowered our time to competency.

  ### 29. Transformative Communication Tool with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah  T. | CHRO, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about ChangeEngine?**

ChangeEngine has helped us elevate and streamline our employee communications. We’ve been able to automate onboarding messages, create an impactful newsletter, and present a more polished, consistent front across all communications. It saves time while still allowing our messaging to feel thoughtful, intentional, and aligned with our culture.

**What do you dislike about ChangeEngine?**

There isn’t much to dislike. As with any platform, there’s a learning curve early on, but the ChangeEngine team is very responsive and helpful in working through questions and optimizations. Overall, the support and impact of the tool far outweigh any minor adjustments along the way.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has helped us create consistent communications while saving us significant time. By centralizing and automating key messages—like onboarding, newsletters, and organization-wide updates—we’ve saved time and created a more polished, consistent experience for employees. The behind-the-scenes analytics are a huge benefit, allowing us to see what messages are working, understand engagement trends, and identify the best timing for communications so we can continuously improve how we connect with our workforce.

  ### 30. Outstanding Support and Effortless Workflow Improvements with ChangeEngine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ross P. | People Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about ChangeEngine?**

First and foremost, I love our support team. ChangeEngine has taken away the guesswork and the manual engagement, and it has overall improved our workflows.

**What do you dislike about ChangeEngine?**

I haven’t encountered any downfalls with the system so far, and I can’t point to any specific feature or part of my experience that I think needs improvement.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has improved our communication with the company. It has also helped us honor key milestones and has created a fantastic platform for engagement.

  ### 31. Exceptional Creative Services and Customer Support—A True Partnership

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about ChangeEngine?**

ChangeEngine truly stands out for its exceptional creative services and customer support. Their team is incredibly responsive and collaborative, and it genuinely feels like a partnership rather than a vendor relationship. The creative team consistently brings our ideas to life in a thoughtful, engaging, and on‑brand way, often elevating them beyond what we initially envisioned.
What I appreciate most is their commitment to innovation. ChangeEngine is constantly improving their product, listening to customer feedback, and rolling out enhancements that make the platform even more effective and user‑friendly. You can tell they care deeply about both the customer experience and the impact their product has.

**What do you dislike about ChangeEngine?**

Honestly, very little. Any feedback or suggestions we’ve shared have been taken seriously and addressed quickly, which speaks volumes about their responsiveness and customer-first mindset.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine helps us deliver moments that matter—the kinds of moments that truly surprise and delight our employees. The platform enables us to move beyond transactional communications and create meaningful, well‑timed experiences that make employees feel seen, valued, and connected.
By combining powerful technology with strong creative and customer support, ChangeEngine makes it easy to design and deliver thoughtful employee moments at scale. This has elevated our internal communications strategy and helped us build stronger engagement and connection across the organization.

  ### 32. Effortless, Innovative Communications with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shae B. | Senior Occupational Specialist RN, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about ChangeEngine?**

I love how ChangeEngine makes it easy to create and deliver communications that meet people where they are, recognizing that everyone learns and processes information differently.  It is an innovative way to get messaging out efficiently with a "set it and forget it" approach.  The support from our creative content specialists, Jacqui and Fer, has exceeded expectations and delivered immediate return on investment!

**What do you dislike about ChangeEngine?**

I haven't encountered anything I don't like yet.

**What problems is ChangeEngine solving and how is that benefiting you?**

With ChangeEngine, we finally have visibility into communication effectiveness.  The ability to follow touchpoint analytics means we can move away from thinking and hoping the messaging gets through and instead use real-time data to optimize how we are reaching our employees.

  ### 33. ChangeEngine Makes Employee Communication a Breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Georgie . | People Success Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about ChangeEngine?**

Change Engine makes employee communication a breeze. The team is very helpful when support is needed, and the website is very user friendly and easy to create excellent communications.

**What do you dislike about ChangeEngine?**

I have not found any functions through ChangeEngine that I dislike.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has completely changed my onboarding experience for new employees. It helps me streamline the communications in a easy to read format.

  ### 34. Exceptional team and customer service: always attentive and willing to train

**Rating:** 5.0/5.0 stars

**Reviewed by:** Libia V. | Talent Management Navigation Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2026

**What do you like best about ChangeEngine?**

Your team. The people who make this possible. Your customer service. They are always attentive and willing to train the users.

**What do you dislike about ChangeEngine?**

What I don't like is that for me, it wasn't easy to use it by myself. So I always had to ask for help. I am a lawyer, not creative, and I don't know if that has anything to do with it, but I was never able to be very good at handling it. Fortunately, we had the creative team helping us with the communications.

**What problems is ChangeEngine solving and how is that benefiting you?**

One can create messages in advance and schedule them to be sent, create images or allow uploading photos, it's very cool and streamlines our day-to-day.

  ### 35. Intuitive Platform with Responsive, Helpful Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about ChangeEngine?**

The platform is intuitive and easy to navigate, making it simple to manage and execute our internal communications without a steep learning curve. Their team is very responsive, helpful, and really great to work with. Any time we've had a question or needed support, they've been quick to jump in.

**What do you dislike about ChangeEngine?**

Nothing in particular that I dislike. There are some minor points for potential improvements, like with their integrated AI image generator. But nothing major.

**What problems is ChangeEngine solving and how is that benefiting you?**

It's making it easy to execute our internal comms strategy, create newsletters, conduct polls, surveys, etc. to track employee sentiment.

  ### 36. ChangeEngine as Comms Force Multiplier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about ChangeEngine?**

The support is excellent, and the collaboration is outstanding. Having automated so many of our annual communications like holidays, it frees me up to advance other projects we're leveraging via the platform (i.e. employee newsletter).

**What do you dislike about ChangeEngine?**

There's nothing to dislike about ChangeEngine, but there is a learning curve with the design elements. The ChangeEngine team has been outstanding in terms of supporting & assisting my learning & comfort with the platform.

**What problems is ChangeEngine solving and how is that benefiting you?**

Continual content development & manual distribution! "Set it & forget it" (remember that slogan?)

  ### 37. A Reliable Communication Tool with a True Partnership Approach

**Rating:** 5.0/5.0 stars

**Reviewed by:** Desiree J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about ChangeEngine?**

ChangeEngine has been a strong communication and engagement tool for our organization, particularly during periods of change. In addition to the platform itself, their team has been exceptional to work with. They take the time to understand our culture, respect our ideas, and collaborate thoughtfully rather than applying a one-size-fits-all approach. Even while supporting multiple projects, their communication remains clear, timely, and well organized. The templates are well designed and customizable, which allows us to move efficiently without losing authenticity in our messaging. The analytics also provide useful insight into engagement and reach, helping us adjust and improve our approac

**What do you dislike about ChangeEngine?**

The main challenge is the learning curve associated with fully understanding and using all of the available features. The platform offers a lot of functionality, and it can take time to explore everything and feel confident using it to its full potential. That said, it feels less like a limitation and more like an opportunity. There is clearly more to explore, which is exciting and suggests long-term value as our use of the platform continues to grow.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine helps improve the employee experience by creating a more thoughtful and consistent approach to communication, starting with onboarding and extending through key milestones in the employee lifecycle. By automating milestone communications, employees feel acknowledged and celebrated rather than overlooked. The visual presentation of information makes content easier to read and absorb, which increases understanding and engagement. For our HR team, this reduces manual effort while ensuring employees receive timely, well-structured information that enhances their overall experience.

  ### 38. Exceptional Communication Platform with Seamless Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren B. | Council Member

**Reviewed Date:** December 17, 2025

**What do you like best about ChangeEngine?**

I love using ChangeEngine for internal communications, as it allows us to send out clear, visually appealing messaging. The platform's robust nature ensures we can engage our employees in meaningful ways with ease. I find the automation incredibly helpful, setting us up for success by ensuring employees receive relevant messages at the right times. The platform is easy to maneuver and offers many great ideas that we can modify to meet our needs. The professionalism and communication skills of everyone we've worked with at ChangeEngine are top notch. The platform continuously makes beneficial updates, and its initial setup was very easy. I highly recommend it, giving it a 10 out of 10 for how exceptionally it performs.

**What do you dislike about ChangeEngine?**

Not a single thing!

**What problems is ChangeEngine solving and how is that benefiting you?**

I use ChangeEngine to send clear, visually appealing messaging and engage employees meaningfully. The automation helps ensure relevant messaging at the right times, setting us up for success.

  ### 39. Exceptional Support and Cutting-Edge Platform for L&D

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary S. | Director People Development & Learning, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about ChangeEngine?**

The customer service is exceptional. Jaqui is truly the MVP — always responsive, supportive, and willing to help in any way she can. Fer has also been a fantastic partner throughout our journey. Beyond the people, the platform itself is easy to use and top-notch. Having worked in the L&D space for years, I can confidently say that if you’re looking for a functional, well-designed platform that supports both learning design and communication goals, this is the cream of the crop. I frequently use this platform, and the ease of implementation is phenomenal! The integrated AI tools have helped me save significant time and allowed me to focus on other critical initiatives across the organization. I also love that the platform is continuously evolving, it’s clear the team is committed to making it better and better.

**What do you dislike about ChangeEngine?**

Honestly, I haven’t found a flaw yet. I’ve loved the experience across the board.

**What problems is ChangeEngine solving and how is that benefiting you?**

Change engine has made it easier for me to develop a strategic communication plan and collaborate with experts who truly understand what effective content and communication should look like.

  ### 40. Effortless HR Comms with Top-Notch Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Geraldine C. | Employee Relations Advisor

**Reviewed Date:** December 27, 2025

**What do you like best about ChangeEngine?**

I love how ChangeEngine is integrated with ADP and helps me send emails to the groups I want seamlessly. It drafts emails and communications for me, creating media as if I have my own comms team. The customer service is superb; they really figure out whatever you need, even helping with recruitment flyers, employer branding, and company swag. The ease of scheduling emails and using the calendar to see the analytics behind it is great. Having a separate platform to run my emails in an HR compliant way is very valuable. Plus, the initial setup was easy.

**What do you dislike about ChangeEngine?**

n/a

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine automates my HR communications by integrating with ADP, so I no longer manually copy and paste emails. I can schedule emails, manage them, and see analytics. It feels like having my own comms team.

  ### 41. Awesome Tool for Internal Communications!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katelyn G. | People Services - Learning & Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about ChangeEngine?**

ChangeEngine has been a game changer for my organization. It makes communications easy to send out and integrates with Outlook, Teams, and our HRIS. The team at ChangeEngine is incredible, hands on in a non-invasive way and always available to answer questions and help with our needs. We use ChangeEngine on a weekly if not daily basis. Implementation was easy, straightforward and a breeze with our success managers.

**What do you dislike about ChangeEngine?**

My only hiccup has been some of the HRIS mapping, but honestly, the team at ChangeEngine has been going above and beyond to help us find solutions and work through our unique needs. The product does come with a fee, but the amount of support and access to unique materials you receive really makes it worth it.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has helped us with accurate reporting on email open rates and interactions with unique links. They have helped us make our communications uniform and easy to spot as an official communication. We have also been able to integrate MS Teams as a new touchpoint to communicate on a large scale and get our team members to connect and interact when they work in a primarily remote environment spread across the US and Canada. We love ChangeEngine and what it has helped us achieve in terms of engagement and communication.

  ### 42. Great Partners

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hannah P. | Director of Commercial Strategic Initiatives, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about ChangeEngine?**

Our ChangeEngine team is fantastic. We have regular meetings where the team asks us thoughtful questions to be sure we're getting the most out of their service, listen to what we're working on and provide advise as to how/if we could do it more efficiently with the tool. The integration to our HRIS allows for easy segmentation of groups which has become one of my favorite tools for easy internal comms. One way I've used the tool is to assist in full company event planning. Being able to have onboarding help and track internal emails is also incredibly helpful. Love this team and am excited to see what more we can do with them and the ChangeEngine tool overall. - HP

**What do you dislike about ChangeEngine?**

There isn't anything that I can think of at the moment.

**What problems is ChangeEngine solving and how is that benefiting you?**

How to keep track of anniversaries/birthdays, how to reach specific segments of our employees, how to easily plan and contact new employees through pre-boarding/onboarding

  ### 43. Outstanding Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ted L. | Director of Payroll and Benefits, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about ChangeEngine?**

What I like best about Change Engine is the customer service and the quick response time when I'm in a time crunch to get information out to company employees. Carla is professional and provide great input/ideas and feedback when we have to reach employees to make it short, concise and professional capturing their attention. Change Engine has made my life easier, quick to get out important information with the many new programs I initiate, including making open enrollment more efficient. They are always there when I need them. They are simply awesome to work with and a superior partner for communications to all our employees.

**What do you dislike about ChangeEngine?**

There is simply nothing negative I can say. I just love working with my team, they help me get the job done and also provide stats when I need them.

**What problems is ChangeEngine solving and how is that benefiting you?**

Change engine assists me to reach out to targeted groups of employees when necessary and provides the utmost in customer service. They zero in on my needs and are committed to the success of a communication and inform me on their recommendations to make my reach more effective. They are able to add links, forms, complete surveys and more. They are an awesome communication partner. The effectiveness is proof in the responses from our employees which also includes compliance.

  ### 44. High impact communications bringing our mission to life!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Reena L. | Director, People, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about ChangeEngine?**

They've been outstanding in helping us build our brand and EVP! Operationally, the things they made work for us on a daily basis are, standardized communication for onboarding and milestones, helpful nudges, drip training on leadership, virtual engagement and alignment with core beliefs and culture. Their standard for developing communications campaigns is high and not merely aesthetically pleasing but also aligned with the mission and strategy as defined by us.

**What do you dislike about ChangeEngine?**

There are no downsides per se, but as a suggestion for improvement, team member engagement with the messaging is something they continue to solve for with us. I would like to give kudos for their willingness to strategize and create!

**What problems is ChangeEngine solving and how is that benefiting you?**

Change Engine helps us solve the challenge of delivering consistent, timely, engaging communications that align with our culture and mission. Change engine helps us support onboarding, reinforce leadership growth, and build team connection.

  ### 45. ChangeEngine is a game changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mariam J. | AVP, Learning and Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about ChangeEngine?**

The portal makes creating and scheduling internal comms a breeze. But my favorite thing, is the creative team, that I get to collaborate with. Fer and Jacqui are an absolute dream, they are professional, creative, friendly, on-time, and never skip a beat. I feel like we hit the lottery with them. They provide the best customer support I have experienced with any integrated relationship.

**What do you dislike about ChangeEngine?**

The editing software is not as user friendly as other software (Canva) but it is manageable.

**What problems is ChangeEngine solving and how is that benefiting you?**

It helped us create a centralized method of sending out internal communication. The analytics function also helps us gauge the engagement and open rates which is helpful in strategizing the type of content our employees respond most positively to. Additionally, the professional look and feel of the moments and Teams messages really helps our internal comms team (HR) look polished and professional.

  ### 46. Effortless Company-Wide Communication with ChangeEngine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cindy C.

**Reviewed Date:** December 12, 2025

**What do you like best about ChangeEngine?**

I love that ChangeEngine makes our lives easier, especially when sending out communications company-wide. It's really helpful for us to automate these messages based on time and local time zones, which is important since we have employees across the U.S. in different time zones. I appreciate how integrating communications via Email and Slack has made processes like rolling out Open-Enrollment simple and time-saving. The setup process was quite simple, thanks to the ChangeEngine team's support.

**What do you dislike about ChangeEngine?**

n/a

**What problems is ChangeEngine solving and how is that benefiting you?**

I use ChangeEngine for company-wide communications, specifically benefits and payroll. It automates communications based on local time zones, making our lives easier and saving time by sending emails and Slack messages efficiently. It saves our company a lot of time!

  ### 47. A Great Tool For any Company!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about ChangeEngine?**

The individuals who assist with implementing CE are a major reason I will always recommend this platform. I have had the opportunity to work with many members of their team, and each one has been exceptionally kind, accommodating, and consistently willing to go the extra mile to help bring your vision to life. While ChangeEngine offers many impressive features, I believe it is truly the people behind the platform who are responsible for its success.

The automated emails have also made a noticeable impact. We often hear from people who genuinely appreciate our happy birthday and work anniversary messages. These emails help them feel more connected to our organization, as they show that we remember and value those special moments.

Additionally, having the ability to review statistics, confirm that emails have been delivered, and gather data on who is engaging with the links has proven to be extremely useful.

**What do you dislike about ChangeEngine?**

One area where ChangeEngine could be enhanced is by introducing an auto-save feature or providing a visible save button that can be used while editing or building newsletter emails. There have been occasions when I was working on something, and a refresh caused me to lose all my progress, forcing me to start over. Currently, having to exit the design, click save, and then return to editing disrupts my workflow, and at times I even forget that the save button exists!

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has been instrumental in streamlining our communication and gathering information. When we first started using it, our main objective was to build a stronger connection with our team members, especially since we are located all across the United States. We've also found that ChangeEngine is useful for a variety of our teams!

  ### 48. ChangeEngine: A User-Friendly Boost for Company Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about ChangeEngine?**

What I appreciate most about ChangeEngine is how easy it is to use and collaborate within. The platform makes it simple to automate important employee touchpoints, like anniversaries, birthdays, and onboarding milestones, which helps us stay consistent and thoughtful in our communications. I also like that it encourages collaboration across teams, so engagement initiatives aren’t siloed. Overall, it saves time, reduces manual effort, and ensures employees feel recognized and supported.

**What do you dislike about ChangeEngine?**

At times, the team’s responses to edits can be a bit delayed, likely due to workload, though they always meet the deadlines once set. The image and visual additions in the platform can feel a little clunky, though that may be more on my side as a user. While the check-ins and reminders are helpful for keeping projects on track, they can occasionally add to our workload. That said, the team is consistently engaging, polite, and dedicated to ensuring everything is completed as promised.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has been a huge time saver for our team by automating routine but important employee engagement touchpoints, like birthdays, anniversaries, and onboarding. What would normally take significant manual effort now happens seamlessly, freeing up time for more strategic work. Beyond efficiency, it’s also improved employee and manager interactions by making recognition and communication more consistent and meaningful. This has strengthened engagement across BetterHealth while keeping the process simple and manageable

  ### 49. Massive Time Saver for HR Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2026

**What do you like best about ChangeEngine?**

ChangeEngine has been transformative for our HR team, saving us countless hours of manual administrative work while ensuring consistent, professional communications are delivered to every employee during critical onboarding and offboarding transitions.

**What do you dislike about ChangeEngine?**

An improvement would be to have a 'response' button. I.e., the employee can click on a 'complete' button when the task is done.

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine solves our challenges with inconsistent employee communications and compliance gaps by automating the entire lifecycle workflow, ensuring nothing is missed and every employee receives the same professional, timely experience.

  ### 50. ChangeEngine makes People & Culture comms scalable, personalized, and impactful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2025

**What do you like best about ChangeEngine?**

Easy to build and launch campaigns in minutes

Templates + AI guidance reduce writer’s block

Analytics on engagement make HR communications measurable

Seamless integration with recognition/rewards tools

Scales HR comms without adding admin burden

**What do you dislike about ChangeEngine?**

Reporting could go deeper (e.g., benchmarking across peers/industries)

**What problems is ChangeEngine solving and how is that benefiting you?**

ChangeEngine has become an essential part of how we run HR and People & Culture communications. Before, our team was stuck in a loop of drafting, sending, and manually following up on recognition campaigns, policy rollouts, or DEI messaging. Now, with ChangeEngine, we can build personalized, automated campaigns that feel human — and scale them across the company without adding headcount.

The platform is intuitive for HR users (even those without marketing or design backgrounds), and the ability to A/B test messaging, schedule in advance, and automatically tie into recognition tools has been a huge time saver. We’ve seen engagement rates on recognition campaigns and new benefits announcements double since implementing it.

What stands out most is the balance of automation and authenticity — employees don’t feel like they’re getting “corporate blasts,” but rather thoughtful touchpoints that connect back to our values.



- [View ChangeEngine pricing details and edition comparison](https://www.g2.com/products/changeengine/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+23%3A07%3A00+-0500&secure%5Bsession_id%5D=3be555d9-aaa0-4641-8050-9b340368a771&secure%5Btoken%5D=359b95dbba15bee3f3eb48e691604b99e5887bc6e7703c2436c8719cc28f6353&format=llm_user)
## ChangeEngine Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
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  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## ChangeEngine Features
**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Administrative Tasks - Frontline Worker Communication Platforms**
- Training & Learning Modules
- Health & Safety Policies
- Onboarding & Offboarding
- Surveys & Feedback
- Employee Services
- Knowledge Management

**Newsletter Interface Features - Internal Newsletter Software**
- Feedback
- Design
- Content Embedding

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform Content**
- Forms Library

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat

**Platform Content**
- Automation
- File Sharing
- Content Library

**Communication Features - Frontline Worker Communication Platforms**
- Group Messaging
- Private Messaging
- Announcements
- Emergency Notifications

**Newsletter Management Features - Internal Newsletter Software**
- Collaboration
- Personalization
- Archive

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Platform Additional Functionality**
- Integrations
- Employee Engagement
- Rewards

**Operations - Frontline Worker Communication Platforms**
- Shift Scheduling
- Insights & Analytics
- Task Management
- SOPs & Documentation

**Administrative Features - Internal Newsletter Software**
- Security
- User Permissions
- Compliance
- Integration

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing

**Agentic AI - Frontline Worker Communication Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction

## Top ChangeEngine Alternatives
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