ChangeEngine Reviews & Product Details

I work closely with Lilian Navarro and absolutely love her and the Change Engine platform. I typically use the email feature and think it is extremely user friendly. I am actually in the process of moving some other comms off of Constant Contact over to Change Engine because I like using it so much.

Lilian is amazing to work with. If I have ever needed anything she is always so quick to respond and help me. She is a great support and we love having her as our point of contact!

-AH Review collected by and hosted on G2.com.

I don’t have any negatives about Change Engine so far! Review collected by and hosted on G2.com.

The partnership with ChangeEngine is seamless: I think of our reps as extensions of my team. Their communication is thoughtful, matches our style and culture, and is timely and relevant. When one of my leadership peers realized we were using them as a communication partner, they were astounded since all communications is truly in our voice. We've been able to proactively create communications that are engaging and compelling. We also save so much time not only drafting the communication, but also having it to be very consistent in terms of its voice. It is an essential tool for our HR team. And in many cases, it's become useful for other departments. Review collected by and hosted on G2.com.

I don't have any issues or downsides to the partnership or platform Review collected by and hosted on G2.com.

Designing branded content takes a lot of time, having Change Engine take the lead on that has made our lives so much easier! Also having automated moments has made sending out communications so much easier and has really improved our onboarding process! They have helped us set up automatic communications to our upcoming hires based on where they arein the process so our new team members feel they have support every step of the way and answers to any questions they might have. They have helped us with so many projects: company newsletter, handbook, company cookbook, and many more projects that have made a difference in how we communicate with out global team. I have never used a service like this before - I wish I knew about them sooner! On the back end,it's also nice to know you have CE team to support you. Their response time is great, and they always make you feel like a priority. We rely on them anytime we need something branded, so we're working with them almost every day. Review collected by and hosted on G2.com.

I honestly don't really have any downsides to share. Review collected by and hosted on G2.com.

We have scored multiple wins with ChangeEngine:

Automations & Personalizations

- Channels: Personal email, work email, SMS, Slack.

- Targeting: Segmenting by hourly vs salaried employees, location (e.g., Mexico team), and other relevant groups.

Improved Employee Engagement

- Water-Cooler Slack Channel: Boosted engagement through fun and informal messaging.

- Emoji Reactions and Threaded Responses: Fostered interaction and visibility of company updates, contributing to a increase in response rates.

Tailored Solutions

- Over 40 project requests delivered, including personalizing communications, maintaining cohesive branding, and rebranding existing assets.

And, we have our amazing account rep, Lili, who keeps our creative content fresh and engaging and works so closely with us to make sure our comms are engaging. We are so pleased with our ChangeEngine investment, and our employees love the engaging communications, which we can measure on their delived employer dashboard. Review collected by and hosted on G2.com.

No real disadvantges to using change engine. We've only had positive results and we have not even utilized all their services. Review collected by and hosted on G2.com.

As a Benefits Manager in the US, I have had the pleasure of working with Change Engine, and I can confidently say that their services have significantly improved our company's employee engagement and communication.

Change Engine has automated several key processes for us, including sending out emails to new hires and follow-up emails, which has streamlined our onboarding process. They also send out birthday emails to employees and their supervisors, ensuring that everyone feels recognized and appreciated on their special day. The positive feedback we've received from employees about these personalized touches has been overwhelming.

Additionally, Change Engine sends out anniversary celebration emails, which further boosts employee morale. The best part is that we only need to set up these emails once, and they automatically go out throughout the year, reducing stress and workload for our team.

Their colorful emails about holidays, open enrollments, and plan changes to benefits are not only visually appealing but also highly informative. The inclusion of clickable links and flip book capabilities makes it easy for employees to access important information.

Overall, Change Engine has been an invaluable asset to our company, helping us maintain a high level of employee satisfaction and engagement. I highly recommend their services to any organization looking to enhance their internal communication and employee recognition efforts. Review collected by and hosted on G2.com.

Honestly, I have no complaints about Change Engine. Their services have been exceptional, and they have consistently met our needs. The automation of emails and the positive feedback from our employees have made a significant impact on our company. I highly recommend Change Engine to any organization looking to enhance their employee engagement and communication. Review collected by and hosted on G2.com.

Amazing, patient, and creative team! They have a remarkable ability to bring your vision to life while aligning it seamlessly with your branding. Their attention to detail, especially when it comes to presentations, takes everything to the next level! Their response time is amazing, and they always are ahead of the due date. Review collected by and hosted on G2.com.

Nothing at this time, they are awesome!! Review collected by and hosted on G2.com.

I'm honestly loving how I can automate pretty much everything - from onboarding to off-boarding, birthdays, and weekly events! 🚀 The AI tool is super clutch for getting the tone just right (whether I need to keep it fun or keep it professional), and it's made our team communications so much more robust. Review collected by and hosted on G2.com.

There is nothing to dislike about ChangeEngine. Review collected by and hosted on G2.com.

The customer service from the team, the ease of our comms to our staff, and the expansive amount of posts they have created for special days and heritage months. Review collected by and hosted on G2.com.

Honestly, i am very happy with all that Change Engine provides. The implementation was smooth, it's easy to use and the team are easy to reach of we have any problems. Review collected by and hosted on G2.com.

ChangeEngine is always innovating and working to meet the changing needs of our organization. They have created additional tools, content, and services that seem tailor-made for our company. They continue to demonstrate their value as a trusted partner and go above and beyond in customer service and content creation. Review collected by and hosted on G2.com.

Nothing. ChangeEngine has wonderful people with stellar integration tools. Review collected by and hosted on G2.com.

ChangeEngine has been a game changer for us in how we communicate with our field. Prior to implementing the platform there was a lot of reliance on the managers of our properties to get information out which is not always easy with everything they have to accomplish. With ChangeEngine we are able to access our entire portfolio of employees quickly and efficiently. On top of that they provide us metrics to know how effective we are in reaching our team members. They have been great about braingstorming new ways to use the platform now that we have most of the basic systems up and running. We have implemented programs in onboarding, regognition, manager check ins, off boarding, and use the platform for monthly wellness communications as well. The platform is easy to use and my partners at ChangeEngine quickly turn around any projects I request. They have been fantastic to work with. We feel very fortunate that we found this platform and look forward to its continued use. Review collected by and hosted on G2.com.

The only challenge for us has been configuring some of our email firewalls to allow for the communications to come through but our partners at ChangeEngine have been great about helping us solve any and all issues. Review collected by and hosted on G2.com.