Ceridian Dayforce

Ceridian Dayforce

4.2
(439)

Ceridian Dayforce is a cloud-based single application for HCM.

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Ceridian Dayforce Reviews

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Showing 439 Ceridian Dayforce reviews
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Kathleen K.
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Kimberly S.
Validated Reviewer
Verified Current User
Review Source

"Switch to Paper Free"

What do you like best?

Our employee count has grown substantially over the past few years and we have managed to keep the payroll team small by implementing Dayforce. With Dayforce we were able to make the switch from paper timesheets to having our employees entering data into the timesheets on the software - which are reviewed in real time by managers. We have a complicated way of paying our field staff who make visits in patient homes and the implementation team worked with us to come up with a solution.

What do you dislike?

We get kicked out a lot - it freezes and we have to log back in. There is a refresh and recalc process that takes a few minutes to complete and on payroll day we have to do that process often to get the data to flow to reports for review.

What problems are you solving with the product? What benefits have you realized?

With a thorough implementation process and the right amount of training, this software has been beneficial to our organization to improving our processes and switching to paper free. Timesheets are now paper free as well as communications to the HR and Payroll departments for employee changes such as rate changes, address changes, etc.

What HR Management Suites solution do you use?

Thanks for letting us know!
Nolan G.
Validated Reviewer
Verified Current User
Review Source

"Global database for human resources"

What do you like best?

It has a great integrity of the data. It is a good management system for human resources and equipment within the company. Manages the different files within a database, which increases the ease of managing documents, reports and internal teams from different areas of the company.

The configuration is quite flexible, it can be customized and it also has a well-cut design, which is useful so that any change you make within the system is presented with an attractive visual design for users.

Regarding the presentation of the scoring systems and the members of the teams are well defined and this seems to me key, since it is necessary that there is a distinction between each member and the contribution made.

What do you dislike?

When you make internal changes in the implementation of the equipment this may delay your work a little. You have to develop and configure the system well so that any internal changes within the teams can be made without losing resources and time.

Recommendations to others considering the product:

There are teams in any sector of the company and perfecting them with scoring systems and structuring their tasks is something that always helps to improve teamwork.

With this software you can improve that and streamline the procedures in human resources.

What problems are you solving with the product? What benefits have you realized?

We have increased the productivity of different teams in our areas of the company, which has increased at the same time the profitability obtained in these sectors.

Communication in the area of human resources has been greatly facilitated. With Ceridian Dayforce it is easier to make queries about payroll, review any invoice, customize reports and get the details about them. Speed has increased in this sense.

William C.
Validated Reviewer
Verified Current User
Review Source

"All the functions of human resources united"

What do you like best?

It has an excellent integrity of the data, since it has updates in payroll, benefits and other aspects of human resources. All this data integrity is fantastic, since you have the entire human resources area in a single database.

It also has the ability to create customized and detailed reports. They are somewhat complex to perform, but if you dedicate enough time to visualize all the options, you get a lot of information and it will be beneficial for the company.

Highlight the interface, the appearance and the configuration, since I consider that it is visually very attractive and it is also quite well optimized. The blue color, the photos, the program images, the scoring systems, everything is well integrated and looks nice.

What do you dislike?

One must be very careful when implementing Ceridian Dayforce, since it requires time, knowledge and to know this kind of programs well.

It is necessary to dedicate time and to think well who is going to devote to realize the configuration of this program, since although soon it is very useful and beneficial for the productivity in the beginning it is lost a lot of time configuring everything well.

Recommendations to others considering the product:

I think that a tool that integrates and simplifies the area of human resources helps teams and employees have less doubts and that business performance is better, so as Ceridian Dayforce provides these positive aspects, I think it is good software for human Resources.

What problems are you solving with the product? What benefits have you realized?

We have left aside the mail system, meetings to inform the payment system, holidays, having to conduct individual interviews with employees. All information regarding salaries, vacations, doubts or aspects of the human resources area is completely integrated in Ceridian Dayforce and has allowed us to waste less time and improve efficiency.

It also allows employees to consult doubts, that teams are informed about any change, also analyze the efficiency and productivity of the equipment. That is, we can assess and check the results obtained by the different teams within the company and the odd problems they have to act and solve them.

Justine B.
Validated Reviewer
Verified Current User
Review Source

"Implementation in Process"

What do you like best?

We will go live on Ceridian Dayforce in July 2019, and our staff is on the edge of their seats weekly to hear what aspects of their job are soon going to be automated. We are replacing 3 systems with Ceridian, and taking 4 ancillary systems to 2, and as a result will have more consistent data throughout our footprint. Today, if you wanted to pull data, you would have to login to the system of record for that data piece, and it could be any one of those 7 systems. Having centralized data, with correct security and self serve access is a game changer for our business.

What do you dislike?

We have 2 issues we have run into thus far. The first is IVR timekeeping. We need to house caller IDs for our 3rd party IVR solution, and Ceridian does not have a field that can accomodate and export the caller ids for our job with the max number of whitelisted phone numbers, which is 18. We can manage this in the 3rd party's portal, but would have prefered to manage in Ceridian.

The 2nd is accruals. Ceridian cannot accrue by date, it calculates accruals by the percent of the pay period that falls in each month. The majority of our business is paid bi-weekly on a fluctuating schedule, so that will be a challenge for our company.

What problems are you solving with the product? What benefits have you realized?

One stop shop, self serve with security flowing through to dashboards and reports, no delay in data being updated across modules!

Colt B.
Validated Reviewer
Verified Current User
Review Source

"Outstanding all-in-one HRIS!"

What do you like best?

I am the Corporate Recruiter, so I utilize the Recruiting module probably more than anything else. We rolled it out late last year and it has worked great to help us start to build a database of candidates that we did not have previously. It was well received at our facilities as well, and everyone seemed to catch on quick and are utilizing it daily.

What do you dislike?

It appears when going in to search for candidates in the Recruiting module, there is no way to search for candidate within a radius of a location. If I am looking for candidates we have in there for our Houston buildings, I am unable to search by a radius, so I then have to search by every nearby town which is very time consuming.

Recommendations to others considering the product:

If you want an all-in one HRIS, this is the program to go with. We are continuing to add new pieces, as we will be rolling out onboarding next.

What problems are you solving with the product? What benefits have you realized?

We are solving the issue we had previously of using multiple systems for HR, payroll, and we have solved the problem of needing an applicant tracking system by taking advantage of recruiting module.

Amanda D.
Validated Reviewer
Verified Current User
Review Source

"User friendly but ONLY if permissions are set accordingly."

What do you like best?

I like that you login and you have the option to choose your layout, so I chose the actual time clock as my default. I also like how you can customize the settings as to what you see you your home page. The time off request system is very manageable and navigating the site takes no learning at all.

What do you dislike?

The first thing I dislike is the start up time. I must get to work at least 5 min early bc after starting up my computer, I opens dayforce and it can take up to 2 min to load. There making me late. I also don’t like that once you missed a punch or clock in a minute early exit only from lunch you’re not able to edit it in anyway whatsoever. I understand a certain amount of security measures to ensure people are recording their time accurately but I think there should be some flexibility with an editing in the same day .

Recommendations to others considering the product:

Make sure you set an alarm to remember to clock in and out or you create more work for your manager .

What problems are you solving with the product? What benefits have you realized?

The most important business problem weve solved is preventing the employees that could possibly lie on time sheets when they’re not based on the punch clock systems. i’ve definitely noticed some benefits when it comes to requesting time off it is very simple and it tracks your PTO with your balance so you know how much time you have in the requests are easy to send to your manager and you get an approval almost immediately.

Danielle C.
Validated Reviewer
Verified Current User
Review Source

"Dayforce HCM"

What do you like best?

Dayforce has a wide selection of available modules, so it has the ability to be an all-in-one application.

The application is continually changing with weekly hotfixes and semi annual upgrades. While this can pose frustrations when enhancements do not work as expected, it is reassuring to know we can reach out to the support team and typically get resolution to major issues within a week. From an admin perspective, it is simple to configure, and there are plenty of documents walking you through how to properly configure and use features!

What do you dislike?

I love the fact the Dayforce is always changing, however, when things "break" we end up needing to find workarounds until a fix is implemented. We do understand this is the nature of saas products, so there isn't much that can be done to negate this. :)

What problems are you solving with the product? What benefits have you realized?

Employee self service reduces keying and mistakes made my HR!

Seri C.
Validated Reviewer
Verified Current User
Review Source

"Greatly Enjoy Working in the Dayforce Solution!"

What do you like best?

We love that it is so customizable. Dayforce also implements a lot of enhancements and features from user suggestions. We find their support to be awesome, we email in the question/issue and the support team is able to assign it to the right person and get back to us in a timely manner. The all in one platform makes this so easy and all information is in one place significantly improving our data integrity!

What do you dislike?

That it is so customizable? We either need to pay for customization or have a designated person in house to know the system in and out and be able to make improvements when needed. That person also needs to stay on top of the improvements so they can be activated and used in the company.

Recommendations to others considering the product:

Ask questions and suggest improvements.

What problems are you solving with the product? What benefits have you realized?

Our payroll process is becoming more and more efficient. We are also able to integrate systems together either directly or through reporting to reduce duplication in other departments.

Carrie E.
Validated Reviewer
Verified Current User
Review Source

"Best upgrade ever!"

What do you like best?

Real time paycheck calculations. One system for administrators and employees to log in to.

retro pay calculation. Mobile app feature. Employee access to paystubs and W2s.

Dayforce listening to customers ideas and implementing them in future upgrades.

How Dayforce is constantly improving their product through upgrades.

What do you dislike?

when the system slows down or stops. When time clocks go down.

some portions of the system are complicated, like "Roles" you must check more than one box sometimes to get your desired result.

Recommendations to others considering the product:

expect to do a lot of testing while in implementation stage. communication is key. make sure your implementation team knows what you need so it is set up correctly in the beginning.

implementation stage can be overwhelming and frustrating but the switch to Dayforce will be well worth it in the end

What problems are you solving with the product? What benefits have you realized?

employees are able to see their paychecks before we commit so errors are being caught ahead of time which saves us time and money having to make corrections. Managers and supervisors have easier access to their employee's time sheets and compensation information. we are implementing the Benefits Module in January which will give employees easier access to their current benefits and also allow them to notify us of changes. We like all the transparency Dayforce brings to our business.

Laurie G.
Validated Reviewer
Verified Current User
Review Source

"Ceridian Dayforce - Improving Payroll Efficiencies"

What do you like best?

The ability to run multiple payroll previews at any given time, instance access to payroll information

What do you dislike?

The one pain point that we have is that there is no true Payroll Changes audit report per pay, that provides you with changes that have happened since the prior payroll. Very similar to the Executive Summary that was in Ceridian's Insync Blue.

The current changes report in Dayforce is not useful at all

Recommendations to others considering the product:

My biggest recommendation would be that if you are using the Benefits module that you get a Canadian specialist from Ceridian during implementation, I believe this would have been helpful for us.

What problems are you solving with the product? What benefits have you realized?

We are minimizing our paper process and starting to have all the workflows and approvals right in Dayforce.

It is great to have the employee file right at your finger tips, whether you are in the office or not.

DJ G.
Validated Reviewer
Verified Current User
Review Source

"Dayforce Seems Optimal, If Only Ceridian Could Implement Properly!!!"

What do you like best?

The electronic nature of the product adds to the ease. The mobile app is great but I wish it had more functionality. I do like the idea of going paperless and Dayforce helps out immensely, and the approvals are easy.

What do you dislike?

Implementation was a nightmare and even after 14 pay periods, it is still not set up properly. I also don't like that we can't call with questions, we have to submit tickets, which, in my experience, often gets misunderstood. We have even been forgotten about when trying to get things fixed from implementation.

Recommendations to others considering the product:

We had a bad implementation process right from the start including decision to switch. They forgot about us and we waited a year to implement which didn't sit well from the get-go. Anyone considering switching needs to be on the Implementation Team from the start and to utilize auditing once "go-live" as many things for us did not transfer from InSync to Dayforce causing major issues.

What problems are you solving with the product? What benefits have you realized?

We are getting better at having the staff manage their time better. The automation of the app makes it quicker and easier to use the product.

Cristian P.
Validated Reviewer
Verified Current User
Review Source

"Dayforce gets the job done!"

What do you like best?

The program fills all the needs that we're using it for. I primarily use it for employee reviews and time off requests. I haven't encountered any real issues when using the service.

What do you dislike?

The layout isn't the greatest. This may also have been user-error, but we were acquired back in April of '17, and the company that was using Dayforce that moved us into it, thought that you had to use Internet Explorer to access certain areas. As I had a "new set of eyes", I found where to accomplish those tasks within the actual interface, but it left me confused as to why no one else was aware of this prior to our acquisition. I believe support had been contacted, but no one had advised them of how to access these features without the IE workaround. That said, I am not personally aware if they did/didn't reach out to support for assistance, so it is a bit of a moot point.

Recommendations to others considering the product:

It is quite the product for what it's purposed for. Spending time looking around the interface and knowing where things lie is key to utilizing the product to its full potential.

What problems are you solving with the product? What benefits have you realized?

Easily managing time off requests and employee reviews has been fantastic. Additionally, ensuring that reviews make it through the proper channels for approval has been quite the relief.

David C.
Validated Reviewer
Verified Current User
Review Source

"Great centralized hub for HR data"

What do you like best?

We used to use two different platforms plus paper forms for all our HR data. Now, we have all of it in one easy-to-access spot. Being able to adjust benefits, maintain beneficiaries and dependent information without having to re-fill out information each year on paper forms is huge. Also, having one place to see time off accrual is helpful. Our old system was confusing in how it presented vacation time. This lets you see clearly how much time you have and what you should use. During tax time, this will also be very helpful, as it was so easy to download pay stubs and other documents necessary for that. The mobile app also has been helpful for many of the same reasons.

What do you dislike?

There's a bit of a learning curve to using the site. Plus, the timecard submission isn't as intuitive as our other site. However, that may be just a product of expecting the new site to match the old. It took some clicking to get the handle of submitting time off requests but that's to be expected. It also doesn't tell you whether the time off request has been approved through any means but in-program message. That's not a problem; for someone who's not in there every day, it can be a bit of a chore to keep checking until time has been approved.

Recommendations to others considering the product:

As a user, this has been a very helpful product.

What problems are you solving with the product? What benefits have you realized?

Bringing all HR data, including time off requests, pay stubs and benefit data into one place. This localized information allows employees to access things much quicker, which helps our smaller HR department.

UC
User in Cosmetics
Validated Reviewer
Verified Current User
Review Source

"DAYFORCE review "

What do you like best?

I like how it is app based and easily accessible via my phone. In previous employers, I had to go to a website and view my schedule and time off requests in a confusing way. Dayforce allows me to see my schedule, time away, pay schedule, and other important info all within a nice app.

What do you dislike?

I would like to see Dayforce website to balance the app that works similarly. I find myself not with my phone sometimes or wanting to just look at my schedule via my Mac but I can’t do that outside of work. I also wish I could see the entire team’s schedule so I could see if someone is not working on a day I need off in a hurry or something

Recommendations to others considering the product:

None

What problems are you solving with the product? What benefits have you realized?

I am able to see my schedule in a calendar view that isn’t confusing. I can see my previous paychecks and my PTO in an organized fashion.

Luke F.
Validated Reviewer
Review Source

"The management of the program and tasks is excellent, the best in the market"

What do you like best?

I like its easy use for people with various technical skills since everyone can see their time card in real time on different devices so they can see the progress of tasks with visibility for the entire organization.

What do you dislike?

I find that their reports are a bit weak compared to other types of applications that are more complete but can launch a tool part or an update to meet the needs.

Recommendations to others considering the product:

The interface is much better than the competition that can be a determining point to catch this software on others in the market. Its ease of use is impressive for people who have never used this type of software is very intuitive and completely helps our employees.

What problems are you solving with the product? What benefits have you realized?

helped us in various technical skills to all our employees as we can see in real time our time card and see the progress of all tasks in an immediate way what makes it a fast-paced environment where we can access multiple Workplaces from any mobile device. The support is very attentive to all our needs as customers and is totally efficient.

U
User
Validated Reviewer
Verified Current User
Review Source

"Ceridian Dayforce HCM with a Payroll Focus"

What do you like best?

Once of my favorite features that Dayforce offers is their mobile app. It's easy to setup, easy to navigate, and offers a ton of functionality for a very mobile employee population. As the mobile app continues to evolve, it makes managing employees and completing required tasks in Dayforce on the go that much easier. Amazing!

What do you dislike?

There's limited customization within the Dayforce messenger feature, which makes it difficult for us to limit when and who users can message within the application without turning the feature off entirely.

Recommendations to others considering the product:

Ceridian's customer service is helpful, once you get a hang for identifying the best avenue/topic to approach each question. Also, account managers at Ceridian work hard to act as an advocate for their clients, which helps when you need to escalate or revisit issues with technical support.

What problems are you solving with the product? What benefits have you realized?

Thanks to the functionality available within Dayforce HCM, we've been able to simplify our payroll process for our field, lower our costs by eliminating the need for additional systems, improve our accuracy when processing payroll as a result of enhanced reporting features and custom reporting, and we've been able to eliminate the need for an off-site firm that previously assisted us with processing transactions in our former, over complicated systems.

Sam R.
Validated Reviewer
Review Source

"Is very good to management our company and saving valuable time"

What do you like best?

It is a very intuitive and user friendly system helping to get files information about salaries workers much more easily than other tools, thanks to their quick response all of our workers are completely satisfied with the information provided near their salary or financial amounts with our company.

What do you dislike?

Something that dislikes me from this tool is that it is not very compatible with all the programs we have in our company, such as the Word files and the implementation, is very hard, have to solved that.

Recommendations to others considering the product:

It is a fantastic tool that helps us to handling all the files and financial information of our employees and in the company. We are completely satisfied, so I highly recommend this tool.

What problems are you solving with the product? What benefits have you realized?

The benefits of our company are countless because due to its great ability to keep all the information in the cloud has been very easy to access our database in which we can find information about our workers and their salary data. We are all completely satisfied in the company because it is an important time saving.

David G.
Validated Reviewer
Review Source

"Improves the performance of everyone in the company and gives us profit in time"

What do you like best?

We love your time management, since we only use Ceridian Dayforce, previously we lost a lot of time because we used many tools simultaneously, so doing a task was tedious and consumed much more time.

What do you dislike?

The implementation is usually somewhat tedious, they could improve the communication about the details of all the requirements for a faster implementation. In this way everything would have been more agile for us and much faster the process.

Recommendations to others considering the product:

It is the best tool to follow approvals and changes in flow at work, helping to rigorously meet the highest standards of the company. I would recommend it with pleasure to other companies

What problems are you solving with the product? What benefits have you realized?

In our organization we have used Ceridian Dayforce for human resources and our payroll. It is used for the information of events, to track the time and performance of the employees. It has been a great improvement in the part of the payment for the employees.

Gregory Scott H.
Validated Reviewer
Review Source

"It is an all-in-one software, helps improve your times and your customer support"

What do you like best?

One of my favorite feature that we can customize to meet the needs of our company depending on the offers and the change that drives it can be used for many things such as human resources, benefits, document management, etc.

What do you dislike?

Implementation I will do a little annoying due to delays and lost time with inconvenience but it is something that can improve.

Recommendations to others considering the product:

Since we use this tool we have had great benefits to our company so I would be comfortably recommending this software to other colleagues who need something similar to this level of power because it is a fundamental part of the company when you get used to it.

What problems are you solving with the product? What benefits have you realized?

We use it for payroll management and a lot in human resources helps us to control everything without using physical paper and through the computer we can organize ourselves better with this great tool which an internal team takes control of everything and offers a assistance and excellent document management.

Kristin B.
Validated Reviewer
Verified Current User
Review Source

"Dayforce- Prepare before Implementing"

What do you like best?

We love the SourceTax and single database approach, and reporting has been very flexible. We also enjoy the way that retroactive changes process in the system and the easy of viewing and calculating the upcoming payroll file for review.

What do you dislike?

We have some lingering issues from a rushed implementation, and we're struggling a bit with a few items that have been submitted to Dayforce Support that are not being adequately cleared. Because the system is so configurable, it's difficult for their support personnel to know enough about our iteration of the system to provide meaningful feedback on issues we encounter.

Recommendations to others considering the product:

Take the Dayforce Live training (all of it!!) prior to starting the Discovery phase of your implementation. Your whole experience will be much smoother if you have a solid understanding of the system capabilities before you meet with your implementation team.

What problems are you solving with the product? What benefits have you realized?

We are in the process of consolidating our payroll for the 5 countries where we operate in one payroll system. We're already live for the US and Canada, and plan to go live with Australia and the UK prior to the end of the year. Singapore will be our next addition to the Dayforce platform. We have seen a significant improvement in end user buy-in. This program is easy for our employees, time sheet editors, and managers to use. It provides the opportunity to have a consistent user experience (and therefore, a single set of user guides) across the company. We have also seen an improvement in the availability of historical and company-wide data which has improved the efficacy of our reporting for everything from ACA requirements to CEO requests for data metrics on company-wide turnover and promotion trends.

Ralph B.
Validated Reviewer
Review Source

"Dayforce provides everything we need"

What do you like best?

Its easy to use to handle all kinds of extra payments and hours of work without having to use any paper.

What do you dislike?

I could improve the recruitment module since they have to update to provide better functionality and scheduling interviews, it's something I would like to have changed to provide more standard reports to those clients who should report.

Recommendations to others considering the product:

We have an excellent experience with this software, efficiently handle any task that is granted in any department for human resources is the best of all and I would recommend it to any company that you asked about this type of software, it is the best in the market.

What problems are you solving with the product? What benefits have you realized?

It has been a very useful tool for human resources since it has streamlined all our payments and accounting movements due to its speed and we have had savings since since we use this tool we have got rid of the physical role everything is virtual in a more agile and professional way with the present our results have improved considerably since its implementation in our company.

Chandler B.
Validated Reviewer
Review Source

"Excellent to access from any mobile device being anywhere."

What do you like best?

Export allows us to configure the deductions and see the earnings correctly to test them to put them into production. the education educational portal is a great advantage because it allows us to learn at our own pace to program the classes that we really need and are useful for our administrative function.

What do you dislike?

one of the few problems is the aspect of your reports because I usually have problems with the configuration of your implements and it is difficult for me to be ready in a short time.

Recommendations to others considering the product:

I think it is a complex system and at first it could be difficult for someone who has not handled a tool like this before but if you have the basic knowledge it can be a great solution for the company because it has excellent quality tools and normally fast response, Highly recommended.

What problems are you solving with the product? What benefits have you realized?

We have really benefited from this tool because our teams are enthusiastic since they use this tool for its easy use having adequate knowledge since it generates great accessibility from mobile devices and allows to send requests electronically and better customer service by correctly managing the roster. We have seen a decrease in the amount of paperwork that is processed in the company which is something excellent and a great result that we did not expect was so fast.

Gregory E.
Validated Reviewer
Review Source

" Payroll/HR System is one of the best in the market"

What do you like best?

I love that you can customize the software to meet the needs of our company and thus improve our processes so that they are more efficient and accurate without interruptions where we can optimize all payroll and human resources data that translates into a very important time gain for us.

What do you dislike?

Something negative that could change would be to deepen the issue of training employees who have never had contact with the tool before and be able to optimize the fluidity of the Software Since sometimes it runs slow.

Recommendations to others considering the product:

I would recommend trying these games to those who need a payroll and human resources system since it is the best in what it does for its ability to learn about the company and the default settings for excellent results.

What problems are you solving with the product? What benefits have you realized?

The software has become a tool of daily use for our employees since it has considerably reduced the work of administration in payroll and human resources, speeding up all the documents on hiring, incorporations, benefit, document management and more.

Aaron C.
Validated Reviewer
Review Source

"Save your company labor costs and help you in PayrolL"

What do you like best?

It is very easy to use as an employee since I can work and have the ability to make the request on the computer and approve everything in a great time so I am always sure what they pay me the right amount is excellent to carry the numbers.

What do you dislike?

I would like to be able to obtain more information and share ideas in a way that everyone can know our opportunities and collaborate with other users in quarterly meetings with our clients.

Recommendations to others considering the product:

It is an indispensable tool for us and if you have problems with your payment system or account coordination is an excellent software that has no doubts that will respond to the height of its cost.

What problems are you solving with the product? What benefits have you realized?

It is an excellent tool that has saved us several times with the payments of the workers that everything arrived to the day and never in complying with the payments, we have a great gratitude towards the software because without it we would have many problems to coordinate our payments and it would take a long time which is a saving in a matter of time that translates into more profits for the company.

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