I appreciate how Dayforce centralizes so many HR functions into one platform, which is really helpful for streamlining a wide range of employee lifecycle processes. I value the transparency it provides to employees and supervisors. The reporting tools are particularly valuable because they allow us to access real-time information quickly without having to pull data from multiple sources, and it's easy to run standardized reports as well as create custom ones. The ability to export reports in different formats is also helpful when sharing information. Overall, Dayforce's ability to integrate processes, maintain accuracy, and improve visibility across the organization are the features that stand out the most. Review collected by and hosted on G2.com.
I find that small configuration changes in Dayforce require back-end support, which can slow down the updates we need to make more quickly. More flexibility and admin-level customization options would be helpful. Most importantly, the customer service reps seem to be overseas and/or speak very broken English and can be very hard to understand. The dashboards are functional but limited, and it would be helpful to have widgets that allow you to quickly visualize. A more drag-and-drop style dashboard builder would also make it easier to tailor views for HR, supervisors, and leaders. The initial setup wasn't easy, and we did most of the heavy lifting. Review collected by and hosted on G2.com.
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