Dayforce Reviews & Product Details

Dayforce is easy to use with a simple interface. It has lots of features for HR, payroll, and more. The customer support team is helpful, and it connects well with other systems. Review collected by and hosted on G2.com.

Setting up Dayforce can take a lot of time and effort. It’s not always easy to learn, especially for new users. Some features can be a bit tricky to use regularly. Review collected by and hosted on G2.com.

Dayforce tool is fully integrated. Changes in the masterfile feed to other areas. It makes work easier for HR. It has predictive analytics for employers. TeamRelate and the Performance/Development/Succession tools are great. It is much more robust than its competitors. The Dayforce team has a great "say do ratio". If they say they will do something they do it. Review collected by and hosted on G2.com.

The billings are not always correct. You need to check the bills. The support team for projects specifically related to the feeds need to find solutions more quickly. If you use Fidelity for deferred compensation, there is not an easy feed solution. The support team for G/L needs to understand accounting better. The G/L allocations are difficult to set up. You get billed for hours whether support has training or not. File feed changes have cost more than the original file feeds themselves sometimes $10K. This is unreasonable. Review collected by and hosted on G2.com.

Dayforce is an extremely flexible HRIS which works well for a growing international company. We are finally able to have all of our HR records in one place and run reports on the entire company, rather than piecing everything together from multiple systems. I love the flexibility to add forms and documents as needed for our employees. The onboarding is seamless and the system works well for the entire employee lifecycle. I also really like that the employee Hub can act as a single source of information for our employees. Our employees have fully adopted Dayforce and really seem to like the ease of use. Review collected by and hosted on G2.com.

Implementation is long and expensive. It's a little like getting a new home, but all you have is the frame, everything else has to be built. Although this makes for a longer, more work-intensive implementation, it is the reason the system is flexible enough to meet our needs. So there are trade-offs. I also don't like that only a few individuals are able to speak to Dayforce directly. There are times when I would like information about Dayforce and I wish I could go directly to their customer success, instead of having to reach out to a co-worker to have them contact Dayforce. Review collected by and hosted on G2.com.

I think Dayforce as a product has a lot to offer and like any product has room for improvement. I really enjoy working with the product. Like any system, there are sometimes frustrations with certain limitations but all-in-all, it is a nice user interface and I can see how the Dayforce product team continues to try to improve, evolve and add to the product. I have seen the evolution of many modules and I appreciate the work that goes into trying to make it a better experience by listening to customers feedback. I think the monthly customer success calls and spotlights are great. We try to take advantage of learning about everything and anything with Dayforce so that we utilize it to its full potential. Keep up the great work! Review collected by and hosted on G2.com.

I know it is always easy to pick at faults. The one thing I can say I have disliked is the customer service and our experience with a few implementation consultants that should be SMEs. I would since we are power users of Dayforce, it's challenging at times dealing with resources we are assigned because they do not seem to have the depth of knowledge we are looking for since we are quite competent with the system. I have seen improvements in this area as well, which has in the past been the cause of many frustrations, so I would like to acknowledge that as well. Also, sometimes it seems some enhancements are rushed and many details that seem to us obvious are missed and then this limits the potential for us to use these features. I wish there was more opportunity to work with product owners and provide feedback prior to some of these releases. Review collected by and hosted on G2.com.

Dayforce has so many positives but one thing I truly love is the user friendly environment. The available tutorials and videos within the help centre are wonderful resources and easily accessible. Customer support has been great for anything outside of the norm and so far it seems integration has been pretty seamless. Review collected by and hosted on G2.com.

Improvements can always be made. This may be dependent on the features you are using, but it would be nice to have more than 6 shortcut spots within the blue ribbon of your home page. Very minor thing, but would aid in furthering the user friendly environment making it easier for employees to quickly access other pages/functions. Review collected by and hosted on G2.com.

I love the ease of use and how there are so many inbuilt functions. This reduces down the need to purchase add on product and intergrate systems. Review collected by and hosted on G2.com.

Not all modules work as desiered and feel as if they need further attention to refine the user expirence. Customer support can be a bit hit and miss, often it seems additonal help is billable. Review collected by and hosted on G2.com.

Easy product to use once it is implemented correctly. Review collected by and hosted on G2.com.

Support and account manager is not good at all. We pay a lot of money for the bare minimum. Review collected by and hosted on G2.com.

The array of modules and ease of use. We use Dayforce daily and it makes our job easier. Review collected by and hosted on G2.com.

Dayforce support needs some improving. Updates are happening constantly which sometimes causes errors or bugs. Review collected by and hosted on G2.com.

I really like the updates we receive on changes/updates made to the system. Review collected by and hosted on G2.com.

It's not really a dislike but an inconvenience. When a fix is made for something, it breaks something else. And unfortunately you don't know the change or fix had an impact on something until you go to use it. Review collected by and hosted on G2.com.

I used it for the first time, and I found it to be very easy to navigate, and the language used is very comprehensible. At work, we use it for the whole of HR, and I am in the Learning and Development department. As a LMS, it is easy to navigate and upload your content. The reporting that comes from your content is easily consolidatable. Review collected by and hosted on G2.com.

I do not have an option to pull Course Evaluations reports and I can visualize Review collected by and hosted on G2.com.