Buildium Reviews & Product Details

Buildium helps me manage and navigate my property management company’s business more easily, thanks to the services they provide. Review collected by and hosted on G2.com.

Waiting to get approved for epay was unexpected, especially given how long the approval process took. On top of that, I had to submit additional paperwork that could have been requested at the time of the application. Review collected by and hosted on G2.com.

Very user-friendly, with a clean and straightforward bookkeeping experience. Review collected by and hosted on G2.com.

Tenants often use it incorrectly, or they don’t use it at all. Our tenants also resisted the change to using this software. Review collected by and hosted on G2.com.

Features are direct to the point and easy to understand Review collected by and hosted on G2.com.

I think the journal entries or entries has no document number and the Reference in the invoices not showing in general ledger report Review collected by and hosted on G2.com.

User-friendly and easy to use, with convenient access from anywhere. Review collected by and hosted on G2.com.

Deleted transactions don’t retain any history. Review collected by and hosted on G2.com.

Buildium is a great tool we use daily in our property management. It is easy to get around in, has 99% of the features we need, and help is generally available when we get stuck. We could never do what we do without the proper software. It was easy to get started, and tons of training videos are available to watch and learn from. Review collected by and hosted on G2.com.

Buildium likes to add vendors without our blessing on occasion and isn't terribly friendly to competing vendors we might desire to utilize. They like to choose a side product and really want us to use that product. Review collected by and hosted on G2.com.

I like that Buildium is easy to use and navigate. Its search function is particularly helpful for looking for tenants by name, addresses, profile, as well as organizing work orders. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

I don't like the wrong keywords in search. Review collected by and hosted on G2.com.

I find Buildium incredibly valuable for managing all of our rental properties, as it keeps all our tenant files organized and simplifies tracking finances for properties. I particularly appreciate how easy it is to add information about tenants and properties, which streamlines our workflow. The integration with Tenant Turner further enhances the utility of Buildium, allowing seamless operation across different platforms. Moreover, it's straightforward to navigate once you understand where to find things, which greatly improves the usability of the service. The initial setup was also quite easy, supporting a smooth transition to using Buildium effectively. Review collected by and hosted on G2.com.

The alert notifications and messages need improvement. They require updates for alerts and messages received from email and texts. Additionally, there should be audible notifications and the ability to show messages on tenant portals. Review collected by and hosted on G2.com.

I find Buildium to be an incredibly valuable tool for managing properties efficiently. It's easy for tenants to use and allows them to view their balances conveniently, which enhances tenant satisfaction and reduces queries. Additionally, I appreciate Buildium's simple system for tracking repairs and maintenance work orders, which streamlines operations and ensures that property upkeep is managed effectively. Moreover, setting up Buildium was a smooth process, which made transitioning from manual Excel files a much easier task. Review collected by and hosted on G2.com.

Reports are not as flexible or easily customizable as I’d like, making it challenging to tailor them to specific needs. Additionally, processing early rent payments is cumbersome and tricky to apply and capture correctly, leading to potential errors or difficulties in maintaining accurate records. Review collected by and hosted on G2.com.

Everything is well organized and easy to navigate Review collected by and hosted on G2.com.

I would like a better way to review rents that are paid and unpaid each month from one list. Review collected by and hosted on G2.com.

How quick software support answers the phone, and how detailed the online help is. The software is easy to use and intuitive. 100% of our tenants use their portal to pay their rent online. In our first year of using this software we've only had to take in and deposit one paper check - which was move-in funds. all other move-in funds and monthly amounts collected from tenants have been seamlessly processed and accurately applied through the software. It was very easy to implement - we did the whole thing in about 1.5 months. I log in every day and the dashboard widgets are very helpful in managing our about 50 doors. Customer support is great on the phone and via email. The features are great and probably their best highlight is the fact that they are constantly improving the software by adding new features and functionality based on user feedback/user-submitted feature requests. User can not only submit feature-requests, but also view all feature-requests submitted by any other user and vote on them. Feature-requests with more votes are reviewed by development team to work on implementing. I feel like every QTR there's a significant jump in features and ease-of-use - love it! Review collected by and hosted on G2.com.

Sometimes the customer help on email misses the actual question and offers info from a help article I have already read about the subject of my concern, without actually addressing my concern - this doesn't seem to happen when I call in to customer care though, so I usually do that. I wish Vendors could log into their portals to add their requested documents - like insurance, license, W9, banking info support (like voided check copy). Review collected by and hosted on G2.com.