G2 reviewers report that AppFolio Property Manager excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Buildium. Users appreciate the software's ability to streamline workflows, with one reviewer noting the convenience of accessing work orders and inspections all in one place.
Users say that AppFolio's implementation process is notably seamless, making it easy for new users to get started without hassle. This is highlighted by feedback praising the intuitive onboarding wizard that helps users navigate the system effectively from the outset.
Reviewers mention that while Buildium offers a user-friendly experience, particularly for landlords and tenants, it falls short in overall satisfaction compared to AppFolio. Users appreciate Buildium's ease of use for posting rent and conducting screenings, but some feel it lacks the depth of features found in AppFolio.
According to verified reviews, AppFolio Property Manager shines in its communication features, which facilitate better interactions with tenants and prospects. Users have noted that this aspect significantly enhances their property management experience, making it easier to follow up and address tenant needs.
G2 reviewers highlight that Buildium's customer support is a strong point, with users expressing appreciation for the technical team's efforts to improve the software continuously. However, despite this positive feedback, the overall user experience still lags behind that of AppFolio, which has a more robust feature set.
Users report that both platforms cater well to small businesses, but AppFolio's higher ratings in critical areas like ease of use and administrative tasks suggest it may be a better fit for those looking for a comprehensive property management solution. Reviewers have noted that AppFolio effectively addresses human error and keeps teams accountable, which is crucial for daily operations.
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Accounting, Maintenance, Tasks, Violations, Resident & Board Member Communications, Online Portals, Free Marketing Website, Tenant Screening, Online Payments, Standard Reports, Ticket Support
Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
We use Buildium for Property Management, Maintenance coordination, communicating with tenants, collecting rent, paying vendors, and advertising our rental...Read more
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