ActivTrak Reviews & Product Details

Being able to create groups to track and give managers access only to their own groups. Review collected by and hosted on G2.com.

I would like the productivity classifications to be applicable by group as well. Perhaps a certain application is considered productive for one group but unproductive for another. If there's a way to classify them by group, that would be amazing! Review collected by and hosted on G2.com.

What I value most about ActivTrak is the combination of clear user visibility and the ability to issue soft notices of noncompliance while still protecting the company. Real-time Visibility and activity reporting give leadership an accurate view of who is working, which applications and websites are in use, and how that activity compares with expected schedules. That visibility is useful for operations and coaching, not only for after-the-fact review. At the same time, Compliance Alarms can display a customized pop-up on the employee’s screen when a policy condition is met—for example, a blocked site, an unauthorized USB connection, or another defined risk. Those messages function as immediate, professional reminders rather than silent surveillance or abrupt application termination. Administrators still receive email or Teams/Slack alerts and can retain an audit trail, so the organization is protected without defaulting to a punitive posture. Review collected by and hosted on G2.com.

The only issue I would note is how long it takes to classify websites and applications that are not auto-classified. Those items remain Undefined until they are handled manually or by a custom rule, which delays the accuracy of productivity reporting. Auto-classification covers most activity, so this is an inconvenience rather than a blocking problem. Review collected by and hosted on G2.com.

I like how the data is presented in different ways for tracking, along with the detailed information it provides. It’s user-friendly, and I also appreciate having the option to print out the data if needed. Review collected by and hosted on G2.com.

The only downside I’ve found with ActivTrak is that you have to click on each individual user’s name to review detailed information. If you refresh the page or navigate back, it can switch to a different user, so you have to double-check that the correct user is selected. Review collected by and hosted on G2.com.

The productivity reports are the main reason we keep using it. Active vs. idle time, top applications, and after-hours activity are all included without me having to build anything custom, and exporting those reports for leadership only takes a few minutes. Review collected by and hosted on G2.com.

ActivTrak can improve by increasing the user limits included in each plan. Review collected by and hosted on G2.com.

Tracking website usage and " on and off" the laptop time has been very beneficial to our org. Managers often question rather or not an employee is "online", this software helps with that better that looking though audit logs in Azure Review collected by and hosted on G2.com.

The way it allows you to use Entra groups is good but if you dont know what you are doing or if your structure is wrong it will pull in the wrong people or none at all. Review collected by and hosted on G2.com.

What I like best about ActivTrak is the visibility we get when employees are working remotely, as on occasion they will need to do so and borrow a company laptop. It's easy to understand AND visualize how work is getting done without us having to constantly check-in, which may feel uncomfortable for our employees. We were not expecting so much utility out of something like this, so being able to see their productivity trends, time spent on tasks, application usage etc. was a wealth of information to have on hand. Being able to ensure accountability without micromanaging is really the best aspect of ActivTrak. Additionally, the UI is simple enough to learn and navigate which is always a plus. Review collected by and hosted on G2.com.

In our case, since it is mostly for occasional remote work situations, there's been a bit of a learning curve when figuring out how to best us all the features ActivTrak comes with. Some reports and data were a little tricky to interpret at first. Review collected by and hosted on G2.com.

ActivTrak has proven to be a highly reliable solution that fully meets our monitoring and productivity needs. It allows us to generate detailed productivity reports and effectively control which websites and applications employees can access.

The software installs through an invisible agent on one or multiple workstations, enabling activity tracking without impacting user performance. It collects valuable data such as visited URLs, window titles, and screenshots, giving administrators clear visibility into how devices are being used.

The screenshot feature allows administrators to see exactly what the user sees on their screen and can be triggered by alerts, keywords, or scheduled at specific intervals. Additionally, the ability to remotely shut down applications and receive notifications for flagged activity helps improve team productivity while ensuring data protection.

Overall, ActivTrak has been a dependable tool that not only enhances employee productivity but also helps safeguard our data. Review collected by and hosted on G2.com.

As an area for improvement, the website blocking feature could be more flexible. It would be helpful to allow administrators to manually add and block specific websites directly, rather than only being able to select sites that have been previously visited. Review collected by and hosted on G2.com.

Recent weather events gave us a great opportunity to demonstrate that our team can work remotely while staying fully productive and efficient. Operations continued without disruption, communication remained strong, and service levels were maintained. This showed that remote work is a reliable option when needed and that the team adapts well to changing conditions. Review collected by and hosted on G2.com.

Have seen improvment in living timing this has help us in real time Review collected by and hosted on G2.com.

The ability to monitor users, Overall segmentation of individuals' time by a good summary report Review collected by and hosted on G2.com.

All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions.

What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods.

If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. Review collected by and hosted on G2.com.

I like how ActivTrak gives visibility into different types of behaviors, allowing me to mentor those specific things. As a manager, I appreciate the weekly email that provides trends, helping me monitor my team's activity, especially looking for unexpected changes. When there is a drop in activity and I'm not aware of anyone being out, it prompts me to check further. Additionally, from what I've seen, the setup is pretty straightforward, and it seems fairly easy to integrate if updates are needed. Review collected by and hosted on G2.com.

I just don't log in to it enough. So maybe a little bit more detail in that weekly email would be helpful. Review collected by and hosted on G2.com.