ActivTrak Reviews & Product Details

What I like best about ActivTrak is the visibility we get when employees are working remotely, as on occasion they will need to do so and borrow a company laptop. It's easy to understand AND visualize how work is getting done without us having to constantly check-in, which may feel uncomfortable for our employees. We were not expecting so much utility out of something like this, so being able to see their productivity trends, time spent on tasks, application usage etc. was a wealth of information to have on hand. Being able to ensure accountability without micromanaging is really the best aspect of ActivTrak. Additionally, the UI is simple enough to learn and navigate which is always a plus. Review collected by and hosted on G2.com.

In our case, since it is mostly for occasional remote work situations, there's been a bit of a learning curve when figuring out how to best us all the features ActivTrak comes with. Some reports and data were a little tricky to interpret at first. Review collected by and hosted on G2.com.

ActivTrak has proven to be a highly reliable solution that fully meets our monitoring and productivity needs. It allows us to generate detailed productivity reports and effectively control which websites and applications employees can access.

The software installs through an invisible agent on one or multiple workstations, enabling activity tracking without impacting user performance. It collects valuable data such as visited URLs, window titles, and screenshots, giving administrators clear visibility into how devices are being used.

The screenshot feature allows administrators to see exactly what the user sees on their screen and can be triggered by alerts, keywords, or scheduled at specific intervals. Additionally, the ability to remotely shut down applications and receive notifications for flagged activity helps improve team productivity while ensuring data protection.

Overall, ActivTrak has been a dependable tool that not only enhances employee productivity but also helps safeguard our data. Review collected by and hosted on G2.com.

As an area for improvement, the website blocking feature could be more flexible. It would be helpful to allow administrators to manually add and block specific websites directly, rather than only being able to select sites that have been previously visited. Review collected by and hosted on G2.com.

Recent weather events gave us a great opportunity to demonstrate that our team can work remotely while staying fully productive and efficient. Operations continued without disruption, communication remained strong, and service levels were maintained. This showed that remote work is a reliable option when needed and that the team adapts well to changing conditions. Review collected by and hosted on G2.com.

Have seen improvment in living timing this has help us in real time Review collected by and hosted on G2.com.

The ability to monitor users, Overall segmentation of individuals' time by a good summary report Review collected by and hosted on G2.com.

All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions.

What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods.

If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. Review collected by and hosted on G2.com.

I like how ActivTrak gives visibility into different types of behaviors, allowing me to mentor those specific things. As a manager, I appreciate the weekly email that provides trends, helping me monitor my team's activity, especially looking for unexpected changes. When there is a drop in activity and I'm not aware of anyone being out, it prompts me to check further. Additionally, from what I've seen, the setup is pretty straightforward, and it seems fairly easy to integrate if updates are needed. Review collected by and hosted on G2.com.

I just don't log in to it enough. So maybe a little bit more detail in that weekly email would be helpful. Review collected by and hosted on G2.com.

I like the snapshot view of activities in ActivTrak. It helps us understand what websites our team uses often and also tells us how much time our associates spend on each site. Tracking of productivity works well, allowing us to identify areas needing improvement and understand our technology use. The initial setup was very easy. Review collected by and hosted on G2.com.

ActivTrak adds a user each time our IT admin sets up a new computer for a new user. So in this scenario, the IT admin counts as an additional user when it isn't the case. Review collected by and hosted on G2.com.

I really like that ActivTrak's UI is really simple. It's easy to find what I want and it gives me the data I need. I appreciate that it runs in the background without having to turn anything on, and the setup is easy as well. I don't have to spend a lot of time in the platform, which is valuable to me because I can get what I want quickly and easily. Review collected by and hosted on G2.com.

Difficult to explain to users that we're not "stalking" or "micromanaging" them Review collected by and hosted on G2.com.

We love ActivTrak. We are able to see what our employees are doing, if they are going to any prohibited sites or are just sitting idle. So many wonderful options and the price is reasonable as well. Keep up the great work. Review collected by and hosted on G2.com.

We have not found anything we dislike. They are great about adding features and keeping relevant. Review collected by and hosted on G2.com.

Provides timely access to productivity numbers and gives information that allows you to be both proactive and reactive. Review collected by and hosted on G2.com.

The back end can be a bit confusing, particularly when needing to swap devices. You also cannot schedule all the reports for email delivery such as the working hours report. Review collected by and hosted on G2.com.

What I like most about ActivTrak is how it gives me clear visibility into how the team is spending their time without being intrusive. It helps me spot productivity patterns and potential bottlenecks quickly, so I can address issues before they impact the operation. Plus, the reports are easy to understand and share, which makes tracking performance and coaching team members much more efficient. Review collected by and hosted on G2.com.

What I don’t like much about ActivTrak is that sometimes it can feel a bit too detailed or overwhelming with all the data it collects. It can take time to sift through the reports to find what really matters. Also, some team members might feel a little uneasy knowing they’re being monitored, so it takes effort to balance using it for productivity without hurting trust. Review collected by and hosted on G2.com.