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Didomi

By Didomi

4.6 out of 5 stars

How would you rate your experience with Didomi?

Didomi Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Didomi Integrations

(5)
Verified by Didomi

Didomi Media

Didomi Demo - Didomi's Consent Management platform
Didomi consent management solution offers the ability to collect, store and monitor users' consent.
Didomi Demo - Didomi's Consent Management Platform
Easily set up your Consent Management Notices with Didomi. You can choose the look and feel of your banner, personalize the text, color, logo and font.
Didomi Demo - Didomi's Privacy Request module
Operationalize data subject access requests in 4 steps from intake to fulfilment and ensure you respect your user choices within the stipulated time frame.
Didomi Demo - Didomi's Privacy Request module
Operationalize data subject access requests in 4 steps from intake to fulfilment and ensure you respect your user choices within the stipulated time frame.
Didomi Demo - Didomi's Preference Management platform
Collect customer preferences directly thanks to a dedicated Preference Center.
Didomi Demo - Didomi's Advanced Tracker Monitoring
Effortlessly monitor compliance and respect user privacy choices. Gain peace of mind with daily scanning, reduced third-party compliance risk and resource savings.
Didomi met with Annabelle Moreaux, Head of Legal Affairs for personal data, and Laurent Zhang, Head of Digital, who shared their experiences with Didomi and the implementation of the CMP and cross-device functionality within the group.
Play Didomi Video
Didomi met with Annabelle Moreaux, Head of Legal Affairs for personal data, and Laurent Zhang, Head of Digital, who shared their experiences with Didomi and the implementation of the CMP and cross-device functionality within the group.
Play Didomi Video
Play Didomi Video
We met with Pablo Torrecilla, Head of Owned Media and MarTech, and Raluca Georgescu, Product Owner MarTech at ING, who shared details about how our CMP is a key tool for achieving their digital objectives.
Play Didomi Video
We met with Pablo Torrecilla, Head of Owned Media and MarTech, and Raluca Georgescu, Product Owner MarTech at ING, who shared details about how our CMP is a key tool for achieving their digital objectives.
Play Didomi Video
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Didomi Reviews (150)

Reviews

Didomi Reviews (150)

4.6
150 reviews

Pros & Cons

Generated from real user reviews
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DV
Product Owner
Small-Business (50 or fewer emp.)
"A leading CMP with good support for an easy compliance"
What do you like best about Didomi?

Didomi is definitely a leading Consent Management Plateform, always up to date in regards with the lastest regulations. The user interface is easy to use and includes the main local regulations (GDPR, CCPA, ...). Consent notices are easy to setup with classic but efficient presets and without any specific technical requirements. The compliancy monitoring is a usefull tool to keep being compliant.

Monitoring is easy too thanks to complete statistics (consent rate, etc). In addition, even for self clients, the support (chat) gives prompt and accurate answers, always providing a usefull help. Regular meetings with Didomi CSM are offered to small business clients giving the opportunity to ask for questions, get the plateform and the notices reviewed, to get informed more deeply about the latests news... Review collected by and hosted on G2.com.

What do you dislike about Didomi?

The user interface doesn't offers enough design possibilities, it's quite basic. For important design customization, internal technical help is required. Review collected by and hosted on G2.com.

Javier F.
JF
CMO
Small-Business (50 or fewer emp.)
"Didomi is our preferred solution for managing data consent."
What do you like best about Didomi?

We use Didomi to manage data consent across our network of websites, available in over 15 languages. It’s straightforward to implement and easy to maintain, both initially and over time. The customizable consent banners allow us to deliver a clear, trustworthy experience for our users.

One of Didomi’s biggest strengths is its adaptability to various privacy regulations. It offers flexible consent management options, helping us stay compliant while keeping users engaged. Support for multiple consent channels ensures we cover every customer interaction point.

Integration has been seamless, thanks to Didomi’s robust APIs and SDKs, which fit well into our existing infrastructure. Features like automatic language detection and multilingual support let us deliver a personalized user experience while meeting the privacy requirements of different regions.

In short, Didomi simplifies data consent management. It's user-friendly, highly adaptable, and helps us build user trust while maintaining full compliance with evolving privacy standards.

We use it once a month or so, to check stats mainly. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Didomi offers a comprehensive knowledge base and a wide range of tutorials, which have been very helpful for most of our setup and configuration needs. These self-service resources usually provide the guidance we need without having to reach out for additional support.

However, accessing direct technical support can be challenging at times, as most inquiries are handled via email. In critical situations, we’ve occasionally found ourselves needing faster or more hands-on assistance. Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

Hello Javier,

Thank you so much for taking the time to leave us such a detailed review.

We're thrilled to hear that Didomi has become your trusted solution for data consent management across your extensive network of websites. Your feedback is invaluable in helping us refine our support strategy to better meet your needs.

Thank you again for choosing Didomi and for your trust in our services. We look forward to continuing our successful partnership.

The Didomi team

See how Didomi improved
Verified User in Online Media
AO
Mid-Market (51-1000 emp.)
"IAB Integration Issues and Limited Support Undermine Usability"
What do you like best about Didomi?

In my experience, Didomi is a generally solid consent management platform that stands out for how easy it is to integrate. The setup process is straightforward, and most of the time it works smoothly without requiring much maintenance. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

owever, I’ve occasionally run into issues with the IAB integration. When these errors occur, they can lead to a loss of advertising revenue, which makes the problem especially frustrating. What adds to the difficulty is that support tends to be unavailable during the midday window—typically from 12:00 to 14:00—right when issues sometimes arise. During that time, it often feels impossible to reach someone for timely assistance. Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

Hello,

Thank you for taking the time to share your feedback.

We’re truly sorry, however, for the issues you’ve experienced with the IAB integration. Your comments are important, and we’re actively working to improve both platform reliability and support responsiveness.

If you’re open to it, we’d appreciate the opportunity to look into the problems you encountered and work with you to improve your experience.

The Didomi team

Henrik L.
HL
Group CIO / CDO
Mid-Market (51-1000 emp.)
"A great CMP for high volume websites"
What do you like best about Didomi?

The comprehensive and easy steps to implement the software. The overall usability of the software/platform is really good, and I feel that the number of supported regulations and settings are great. To integrate and set up the consent modals on site was pretty straight forward as well. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Only downside that we reported was how the logo in the consent window is served to the end user. We need to have cached better to score better on the Speed Insights review from Google. Our representative however made us aware that they are looking into that following our feedback. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Mid-Market (51-1000 emp.)
"Very good product, lack of better data"
What do you like best about Didomi?

It's easy to implement, and it is well documented most of the times. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

We use a custom 'cookie-wall', where we ask readers to 'pay or consent' - and all the data provided in the dashboard and 'analytics' is wrong.

I understand that Didomi is not meant to be used like this, but since the cookie-wall concept is around for a couple of years now (in Europe), it would be wonderful if it supported it. Review collected by and hosted on G2.com.

Verified User in Online Media
CO
Small-Business (50 or fewer emp.)
"Excellent attention from support"
What do you like best about Didomi?

The account managers provided excellent attention, and the implementation process was very straightforward. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

We had a serious mistake at the beginning at the technological level and I think the interface could be more user-friendly. Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

Hello !

Thank you so much for your kind words. We took into account what you mentioned and passed it onto the product teams. We really appreciate you taking the time out to share your experience with us and we count ourselves lucky to have customers like you. We look forward to keep working with you!

Stephane C.
SC
Project manager in Advertising
Mid-Market (51-1000 emp.)
"Great Features, But Takes Time to Learn"
What do you like best about Didomi?

Great platform to manage RGPD consents for ads and IAB TCF for our use Review collected by and hosted on G2.com.

What do you dislike about Didomi?

It's not so easily to use it at the beginning. Review collected by and hosted on G2.com.

Pierre G.
PG
Digital Project Manager
Mid-Market (51-1000 emp.)
"Reliable, effective, and GDPR-compliant CMP solution"
What do you like best about Didomi?

Didomi is an extremely comprehensive tool for consent management. What I appreciate the most is its ease of deployment, the clarity of its interface, and especially the granularity of the possible settings. The integration with our tracking tools (GTM, GA4, etc.) was seamless. It's a real advantage for ensuring GDPR compliance while maintaining a smooth user experience on our site. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

The administration interface, although comprehensive, could benefit from being more intuitive, especially for less technical users. Some advanced features require guidance or skill development. Furthermore, customer support is responsive but sometimes a bit slow during periods of high demand. Review collected by and hosted on G2.com.

Nimrod M.
NM
Information Technology Security Specialist
Mid-Market (51-1000 emp.)
"Exceeded my expectations"
What do you like best about Didomi?

Ease of use, data security and very responsive and helpful support. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

If pricing could be tailored for underdeveloped nations, that would be great. Otherwise, its a great service. Review collected by and hosted on G2.com.

MP
Ecommerce and Product Manager of Italo Treno - Digital Team
Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Clear and simple interface, quick and courteous Customer Support."
What do you like best about Didomi?

The Didomi platform is quite easy to use, designed intuitively especially when it comes to creating and duplicating a consent notice. The reporting area is good. The account dedicated to us responds very quickly and kindly, and we are constantly informed about product updates and Italian and European regulations. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

The filtering of cookies takes more time and I recommend the integration of the Facettes tool, which is the tool that performs cookie scraping, with Didomi itself. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

8%

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