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Didomi

By Didomi

4.5 out of 5 stars

How would you rate your experience with Didomi?

Didomi Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Didomi Integrations

(6)
Verified by Didomi

Didomi Media

Didomi Demo - Didomi's Consent Management platform
Didomi consent management solution offers the ability to collect, store and monitor users' consent.
Didomi Demo - Didomi's Consent Management Platform
Easily set up your Consent Management Notices with Didomi. You can choose the look and feel of your banner, personalize the text, color, logo and font.
Didomi Demo - Didomi's Privacy Request module
Operationalize data subject access requests in 4 steps from intake to fulfilment and ensure you respect your user choices within the stipulated time frame.
Didomi Demo - Didomi's Privacy Request module
Operationalize data subject access requests in 4 steps from intake to fulfilment and ensure you respect your user choices within the stipulated time frame.
Didomi Demo - Didomi's Preference Management platform
Collect customer preferences directly thanks to a dedicated Preference Center.
Didomi Demo - Didomi's Advanced Tracker Monitoring
Effortlessly monitor compliance and respect user privacy choices. Gain peace of mind with daily scanning, reduced third-party compliance risk and resource savings.
Didomi met with Annabelle Moreaux, Head of Legal Affairs for personal data, and Laurent Zhang, Head of Digital, who shared their experiences with Didomi and the implementation of the CMP and cross-device functionality within the group.
Play Didomi Video
Didomi met with Annabelle Moreaux, Head of Legal Affairs for personal data, and Laurent Zhang, Head of Digital, who shared their experiences with Didomi and the implementation of the CMP and cross-device functionality within the group.
Play Didomi Video
Play Didomi Video
We met with Pablo Torrecilla, Head of Owned Media and MarTech, and Raluca Georgescu, Product Owner MarTech at ING, who shared details about how our CMP is a key tool for achieving their digital objectives.
Play Didomi Video
We met with Pablo Torrecilla, Head of Owned Media and MarTech, and Raluca Georgescu, Product Owner MarTech at ING, who shared details about how our CMP is a key tool for achieving their digital objectives.
Play Didomi Video
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Didomi Reviews (159)

Reviews

Didomi Reviews (159)

4.5
159 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and responsive customer support, highlighting how straightforward it is to implement and manage consent preferences. The intuitive interface and comprehensive features help users maintain compliance with regulations effectively. However, some users note that the interface could be more intuitive for advanced settings.

Pros & Cons

Generated from real user reviews
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MP
Product Manager
Small-Business (50 or fewer emp.)
"Reliable consent management for Digital newsrooms"
What do you like best about Didomi?

What we value most about Didomi is its ability to manage user consent and cookie walls efficiently, while remaining fully compliant with privacy regulations such as GDPR. It gives us clear control over how consent is requested, stored, and updated, which helps ensure transparency for users and protects the legal interests of our media outlet.

The platform is also straightforward to integrate with our website and advertising stack, enabling us to maintain regulatory compliance without sacrificing the overall user experience. Thanks to its customization options, we can adapt the consent banner and cookie wall to our design and editorial needs, while minimizing disruption to navigation as much as possible. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

One of the main drawbacks is that advanced configurations can become complicated, particularly when you’re managing multiple vendors, purposes, or different consent scenarios. In those cases, it may require technical involvement or additional support to make sure everything is implemented correctly.

Also, stricter cookie walls—while necessary for compliance—can affect the user experience and traffic. As a result, they often need careful tuning to strike the right balance between legal requirements and overall audience performance. Review collected by and hosted on G2.com.

Veronika S.
VS
Business Analyst
"Effortless Setup, Outstanding Support, and Great Value"
What do you like best about Didomi?

I appreciate that Didomi is easy to use and set up, offering support every step of the way with regular review calls to introduce new features and see if we need further assistance. If there is an issue, it's quickly resolved. We switched from OneTrust to Didomi because of its easier implementation and better value for money, and we are very happy with the switch. The initial setup was very easy and made sense from a technical perspective. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

There is nothing I don't like. Review collected by and hosted on G2.com.

Clément T.
CT
Analytics & CRO Team Lead
"Conform and practical, but complex technical configuration"
What do you like best about Didomi?

I like that Didomi is simple to understand, with a configuration that is easy to share between sites, and maintainable. You can have more advanced configurations than with other tools. The translation of the CMP popup is also automatic, which is a definite advantage. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

The initial setup of Didomi can be quite complex, especially on the technical level. For each partner defined in our Tag Manager System, specific triggers need to be created, which requires quite a bit of work. This can sometimes be laborious, and there is a risk that it may not work correctly the first time. Review collected by and hosted on G2.com.

"Indispensable, Customizable, and Reliable Tool"
What do you like best about Didomi?

I love the ease of the Didomi tool and the ability to adapt the banners according to each country. The contact with the salespeople and the technical team is also very good. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Regarding the customization of the cookie banner, we are limited in the templates. It would be nice to have something where we can be a bit more creative and further adjust the design of our banner. Review collected by and hosted on G2.com.

DV
Product Owner
Small-Business (50 or fewer emp.)
"A leading CMP with good support for an easy compliance"
What do you like best about Didomi?

Didomi is definitely a leading Consent Management Plateform, always up to date in regards with the lastest regulations. The user interface is easy to use and includes the main local regulations (GDPR, CCPA, ...). Consent notices are easy to setup with classic but efficient presets and without any specific technical requirements. The compliancy monitoring is a usefull tool to keep being compliant.

Monitoring is easy too thanks to complete statistics (consent rate, etc). In addition, even for self clients, the support (chat) gives prompt and accurate answers, always providing a usefull help. Regular meetings with Didomi CSM are offered to small business clients giving the opportunity to ask for questions, get the plateform and the notices reviewed, to get informed more deeply about the latests news... Review collected by and hosted on G2.com.

What do you dislike about Didomi?

The user interface doesn't offers enough design possibilities, it's quite basic. For important design customization, internal technical help is required. Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

Hello David,

Thank you for your thoughtful review.

We’re glad to hear that Didomi helps you stay compliant with evolving regulations and that you value the ease of setup, monitoring features, and support from our teams. We appreciate your feedback on design customization and understand the need for more flexibility.

Thank you for trusting Didomi to support your compliance needs across your websites and applications.

The Didomi team

Javier F.
JF
CMO
Small-Business (50 or fewer emp.)
"Didomi is our preferred solution for managing data consent."
What do you like best about Didomi?

We use Didomi to manage data consent across our network of websites, available in over 15 languages. It’s straightforward to implement and easy to maintain, both initially and over time. The customizable consent banners allow us to deliver a clear, trustworthy experience for our users.

One of Didomi’s biggest strengths is its adaptability to various privacy regulations. It offers flexible consent management options, helping us stay compliant while keeping users engaged. Support for multiple consent channels ensures we cover every customer interaction point.

Integration has been seamless, thanks to Didomi’s robust APIs and SDKs, which fit well into our existing infrastructure. Features like automatic language detection and multilingual support let us deliver a personalized user experience while meeting the privacy requirements of different regions.

In short, Didomi simplifies data consent management. It's user-friendly, highly adaptable, and helps us build user trust while maintaining full compliance with evolving privacy standards.

We use it once a month or so, to check stats mainly. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Didomi offers a comprehensive knowledge base and a wide range of tutorials, which have been very helpful for most of our setup and configuration needs. These self-service resources usually provide the guidance we need without having to reach out for additional support.

However, accessing direct technical support can be challenging at times, as most inquiries are handled via email. In critical situations, we’ve occasionally found ourselves needing faster or more hands-on assistance. Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

Hello Javier,

Thank you so much for taking the time to leave us such a detailed review.

We're thrilled to hear that Didomi has become your trusted solution for data consent management across your extensive network of websites. Your feedback is invaluable in helping us refine our support strategy to better meet your needs.

Thank you again for choosing Didomi and for your trust in our services. We look forward to continuing our successful partnership.

The Didomi team

See how Didomi improved
Francesc  I.
FI
Tech SEO and head of implementations
Small-Business (50 or fewer emp.)
"Market Standard in Europe, Easy to Implement and Adapt"
What do you like best about Didomi?

It’s the market standard in Europe, and it’s easy to implement and adjust on the fly. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

There’s a lack of styles, so you have to add your own CSS. Review collected by and hosted on G2.com.

Stephane C.
SC
Project manager in Advertising
Mid-Market (51-1000 emp.)
"Great Features, But Takes Time to Learn"
What do you like best about Didomi?

Great platform to manage RGPD consents for ads and IAB TCF for our use Review collected by and hosted on G2.com.

What do you dislike about Didomi?

It's not so easily to use it at the beginning. Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

Hello Stephane,

Thank you for your review.

We’re glad to hear that Didomi helps you manage GDPR and IAB TCF consent in a single platform.

Thank you for trusting Didomi to simplify consent management and regulatory compliance.

The Didomi team

Verified User in Online Media
AO
Mid-Market (51-1000 emp.)
"IAB Integration Issues and Limited Support Undermine Usability"
What do you like best about Didomi?

In my experience, Didomi is a generally solid consent management platform that stands out for how easy it is to integrate. The setup process is straightforward, and most of the time it works smoothly without requiring much maintenance. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

owever, I’ve occasionally run into issues with the IAB integration. When these errors occur, they can lead to a loss of advertising revenue, which makes the problem especially frustrating. What adds to the difficulty is that support tends to be unavailable during the midday window—typically from 12:00 to 14:00—right when issues sometimes arise. During that time, it often feels impossible to reach someone for timely assistance. Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

Hello,

Thank you for taking the time to share your feedback.

We’re truly sorry, however, for the issues you’ve experienced with the IAB integration. Your comments are important, and we’re actively working to improve both platform reliability and support responsiveness.

If you’re open to it, we’d appreciate the opportunity to look into the problems you encountered and work with you to improve your experience.

The Didomi team

Henrik L.
HL
Group CIO / CDO
Mid-Market (51-1000 emp.)
"A great CMP for high volume websites"
What do you like best about Didomi?

The comprehensive and easy steps to implement the software. The overall usability of the software/platform is really good, and I feel that the number of supported regulations and settings are great. To integrate and set up the consent modals on site was pretty straight forward as well. Review collected by and hosted on G2.com.

What do you dislike about Didomi?

Only downside that we reported was how the logo in the consent window is served to the end user. We need to have cached better to score better on the Speed Insights review from Google. Our representative however made us aware that they are looking into that following our feedback. Review collected by and hosted on G2.com.

Response from Clara Verglas of Didomi

Hello Henrik,

Thank you for sharing your feedback.

We’re pleased to hear that you found Didomi easy to implement and use, and that our support for multiple regulations and scalable setup meets your needs across markets. We really appreciate you taking the time to share your experience with us.

Thank you for trusting Didomi to support both your compliance and performance goals.

The Didomi team

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

8%

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Didomi Features
Data Subject Access Requests
Identity Verification
Privacy Impact Assessments
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