Guidebook Reviews & Product Details

I like that Guidebook is extremely user-friendly, which makes it accessible and easy for both myself and the students who use it. The interface is intuitive, with clear and easily navigable tabs that provide a seamless experience in finding whatever information we need swiftly. I appreciate that all necessary information is consolidated in one place, making it convenient and efficient for our students to have all important content readily available when they arrive in Ireland. The clarity and organization of the platform stand out, as it simplifies the process of accessing and understanding the handbook, which is crucial for our students. Review collected by and hosted on G2.com.

I notice a difference in the view between the phone and the desktop, which can be problematic. When I look at Guidebook on a laptop, the content appears very small on the large screen, making it difficult to interact with. Scrolling down is also an issue, as the layout seems awkward. This inconsistency and size of the displayed content could definitely be improved to make the experience more seamless across devices. Review collected by and hosted on G2.com.

Having our own app through Guidebook has allowed our campus event to flow smoother and make for a better guest experience. We use our app for all of our large-scale events and our daily campus visits to provide additional resources, such as academic flyers, dining options, and information about each session, in addition to the agenda, parking map, and campus map, all things we used to just attach to our emails. Guidebook has been very easy to implement in our office and integrate into our events . Our customer service representatives are always willing to hop on a call, or walk me through how to use certain features as well. Review collected by and hosted on G2.com.

Honestly, there's nothing I currently dislike. I think anything I have had concerns about have had solutions either readily available or available should I upgrade our plan. Review collected by and hosted on G2.com.

With an easy and intuitive interface, Guidebook allowed us to connect in a meaningful way with event attendees, using customizable menu pages, profiles, and notifications to convey event updates and ensure timely communication. Review collected by and hosted on G2.com.

I honestly can't think of a downside to Guidebook right now, it has always worked for our needs and events. Review collected by and hosted on G2.com.

I recently used Guidebook for a conference with around 2,000 attendees. In the past, we had relied on something called Webex. My experience with Guidebook was very positive—it was affordable, straightforward to set up, and the customer service was excellent. I received significant support and communication while learning how to best populate our event app and enhance the user experience. Review collected by and hosted on G2.com.

At this point, I don't have any clear dislikes. As I explore more features, I might come up with suggestions for improvements or additions. I would recommend getting familiar with guidebook as early as possible, since the sooner you do, the more features you'll be able to take advantage of. Review collected by and hosted on G2.com.

I really appreciate the ease and simplicity that Guidebook offers, both in creating and using apps. This ease of use is a stand-out feature for my company and myself. The platform is incredibly user-friendly, making the process of putting the app together straightforward, whether you're a user interacting with it or a creator building something new. It's super easy to use, which is invaluable for us. Additionally, Guidebook makes it uncomplicated to manage our conferences and larger events with clarity on the schedule and organization, which are crucial for effective event management. The initial setup of Guidebook was very straightforward as well, even for someone like me who doesn't have much experience creating apps. Overall, these attributes make it an efficient tool that delivers clear benefits to our team. Review collected by and hosted on G2.com.

I find the process of creating new apps within Guidebook confusing at times. When attempting to create multiple apps throughout the year, particularly over multiple years, there's a lack of clarity and direction. This confusion is exacerbated by the issue that older branded apps don't seamlessly transition to new branded apps. For our users who have previously downloaded apps, the old apps still appear, which causes further confusion. Review collected by and hosted on G2.com.

I really appreciate Guidebook for how user-friendly and visually pleasing it is, which made it a hit at our Annual Conference. The user interface, along with the Builder, is intuitive and straightforward, allowing for easy editing and publishing. It centralizes all necessary information in one place, making it incredibly convenient. I loved how customizable Guidebook was, as it allowed us to incorporate our own branding elements, such as colors, which made the app look cohesive with our conference theme. Additionally, being able to link our website and social media like Instagram directly within Guidebook was highly beneficial, as it kept participants engaged within the app itself. The initial setup was notably easy and allowed us to align it seamlessly with our existing brand and conference requirements. Overall, Guidebook provided a cohesive, user-friendly, and aesthetically pleasing experience that was well-received by everyone at our event. Review collected by and hosted on G2.com.

I found that the session upload feature on Guidebook was problematic. I couldn't include presenter information within the session details, which forced me to create separate features for introducing speakers. It would be beneficial if session uploads could include presenter bios, headshots, and more, directly linked from the session details. Additionally, I experienced difficulties fitting session details into Guidebook's template, as it often caused errors during uploads. Also, I would appreciate having multiple templates suited for different types of events, offering more flexibility in design and content entry. Furthermore, I noticed the connect feature for participant interaction could be improved, and there was no social wall for attendees to share posts in a visible timeline. Lastly, the inability to edit the Guidebook upload template restricted our customization options. Review collected by and hosted on G2.com.

I use Guidebook for the onsite app for a conference of about 500 executives, and overall it’s been a great tool. The platform is very intuitive on the backend, and setting everything up and making quick updates is easy and painless. Attendees all seemed to access and download it easily as well, which is very helpful when dealing with so many people. The customer service is also excellent -- very friendly, very helpful, and very fast to reply or resolve issues or questions. Overall I would recommend this tool as it is reliable and user-friendly from both sides. Review collected by and hosted on G2.com.

My only real critique is that the reporting and analytics features could be a bit better. It doesn’t provide quite as deep a look at the user activity/engagement as some other apps I have used, and exporting full reports post-event can be a bit cumbersome. Review collected by and hosted on G2.com.

I like how easy it is to navigate Guidebook, which significantly enhances user experience by making it straightforward to find information and manage tasks. I also appreciate that Guidebook allows us to keep all conference attendees on the same page, ensuring everyone has consistent information throughout the event. The real-time update feature is incredibly beneficial, as it allows us to make edits and updates on the schedule instantly, which keeps the information accurate and up-to-date at all times. We've been using Guidebook for quite some time and have found it invaluable in building upon different modules for our conferences, showcasing its adaptability and versatility in addressing our needs over the years. The ease with which we were able to integrate Guidebook into our processes and transition from paper schedules to a fully electronic system has been immensely helpful, indicating its seamless integration capability. Review collected by and hosted on G2.com.

I wish Guidebook could incorporate its schedule into other tools like Microsoft Outlook or Google Calendar, which would enhance its functionality and integration into my daily workflow. Review collected by and hosted on G2.com.

I really appreciate how Guidebook helps me coordinate with all the attendees for sessions, providing a central hub for them to access assets and resources for their sessions. The feature that allows attendees to sign up for sessions themselves is particularly beneficial, as it significantly alleviates the need for me to coordinate their sessions with their availability, ultimately saving me a great deal of time. Additionally, I found the initial setup of Guidebook to be fairly easy, with the sandbox feature allowing me to thoroughly explore functionalities and simulate the user experience from an attendee's perspective. This made the transition smooth and offered a better understanding of how attendees would interact with Guidebook. Review collected by and hosted on G2.com.

I find the lack of a feature to manage sessions over multiple days with specific times challenging. It would be beneficial if, when someone signs up for a session on a particular day, it automatically adjusts the overall session capacity. For example, if a session has 100 spots over 3 days at different times, and someone signs up for a spot on the last day, the system should reduce the maximum capacity of the entire session to 99. Review collected by and hosted on G2.com.

I love using Guidebook because it’s become the gold standard in our industry for a reason. It’s intuitive, flexible, and built with users in mind. The platform is easy to customize, which allows us to create polished, engaging guides that fit our campus and event needs perfectly. Whether it’s for students, staff, or conference attendees, people find it easy to navigate and genuinely useful.

What sets Guidebook apart, though, is the team behind it. Their staff is incredibly supportive, responsive, and genuinely invested in our success. They don’t just provide a product, they build relationships, checking in regularly, celebrating our milestones, and helping us troubleshoot any challenges that come up. It feels like having a true partner who wants you to shine. Review collected by and hosted on G2.com.

The only downside is the cost. Smaller organizations or programs with limited budgets may find it difficult to afford. That said, Guidebook’s pricing does seem to scale based on size and need, so there’s flexibility depending on the scope of your use. Review collected by and hosted on G2.com.