Guidebook Reviews & Product Details

I love how Guidebook gathers everything attendees and press need into one reliable place, which makes coordination much easier and cuts down on last-minute questions. The platform is packed with features, and I especially appreciate the ease of customizing it to fit each event's needs, whether it's arranging the agenda or speaker profiles. It's great that no two events have to follow the same path, which keeps everything flexible. The initial setup was straightforward, and it didn't take long for me to get comfortable using it. Review collected by and hosted on G2.com.

The one drawback I have run into is that details can get buried when the setup is rushed. In truth, that points back to how we organize our own content rather than to the software. Once I began giving the structure proper thought before building, the problem largely faded. Good preparation counts for more here than any fault in the product. Review collected by and hosted on G2.com.

It’s helped me navigate events and lowered my anxiety. Review collected by and hosted on G2.com.

Nothing really. I love that each person that uses it can customize it to their needs. Review collected by and hosted on G2.com.

I like that Guidebook is extremely user-friendly, which makes it accessible and easy for both myself and the students who use it. The interface is intuitive, with clear and easily navigable tabs that provide a seamless experience in finding whatever information we need swiftly. I appreciate that all necessary information is consolidated in one place, making it convenient and efficient for our students to have all important content readily available when they arrive in Ireland. The clarity and organization of the platform stand out, as it simplifies the process of accessing and understanding the handbook, which is crucial for our students. Review collected by and hosted on G2.com.

I notice a difference in the view between the phone and the desktop, which can be problematic. When I look at Guidebook on a laptop, the content appears very small on the large screen, making it difficult to interact with. Scrolling down is also an issue, as the layout seems awkward. This inconsistency and size of the displayed content could definitely be improved to make the experience more seamless across devices. Review collected by and hosted on G2.com.

Having our own app through Guidebook has allowed our campus event to flow smoother and make for a better guest experience. We use our app for all of our large-scale events and our daily campus visits to provide additional resources, such as academic flyers, dining options, and information about each session, in addition to the agenda, parking map, and campus map, all things we used to just attach to our emails. Guidebook has been very easy to implement in our office and integrate into our events. Our customer service representatives are always willing to hop on a call, or walk me through how to use certain features as well. Review collected by and hosted on G2.com.

Honestly, there's nothing I currently dislike. I think anything I have had concerns about have had solutions either readily available or available should I upgrade our plan. Review collected by and hosted on G2.com.

We still love the single sign-on and the ease of use for our applicants. The design is clean and modern, and very user-friendly. Review collected by and hosted on G2.com.

I would love if the iMIS integration feature was a bit more straightforward without needing outside assistance. Review collected by and hosted on G2.com.

It’s easy to create an app, web page, and registration flow fully branded from scratch. Review collected by and hosted on G2.com.

Better templates would make a big difference. The building blocks are there, but having proper templates for common scenarios would be really helpful. Review collected by and hosted on G2.com.

With an easy and intuitive interface, Guidebook allowed us to connect in a meaningful way with event attendees, using customizable menu pages, profiles, and notifications to convey event updates and ensure timely communication. Review collected by and hosted on G2.com.

I honestly can't think of a downside to Guidebook right now, it has always worked for our needs and events. Review collected by and hosted on G2.com.

I recently used Guidebook for a conference with around 2,000 attendees. In the past, we had relied on something called Webex. My experience with Guidebook was very positive—it was affordable, straightforward to set up, and the customer service was excellent. I received significant support and communication while learning how to best populate our event app and enhance the user experience. Review collected by and hosted on G2.com.

At this point, I don't have any clear dislikes. As I explore more features, I might come up with suggestions for improvements or additions. I would recommend getting familiar with guidebook as early as possible, since the sooner you do, the more features you'll be able to take advantage of. Review collected by and hosted on G2.com.

I really appreciate the ease and simplicity that Guidebook offers, both in creating and using apps. This ease of use is a stand-out feature for my company and myself. The platform is incredibly user-friendly, making the process of putting the app together straightforward, whether you're a user interacting with it or a creator building something new. It's super easy to use, which is invaluable for us. Additionally, Guidebook makes it uncomplicated to manage our conferences and larger events with clarity on the schedule and organization, which are crucial for effective event management. The initial setup of Guidebook was very straightforward as well, even for someone like me who doesn't have much experience creating apps. Overall, these attributes make it an efficient tool that delivers clear benefits to our team. Review collected by and hosted on G2.com.

I find the process of creating new apps within Guidebook confusing at times. When attempting to create multiple apps throughout the year, particularly over multiple years, there's a lack of clarity and direction. This confusion is exacerbated by the issue that older branded apps don't seamlessly transition to new branded apps. For our users who have previously downloaded apps, the old apps still appear, which causes further confusion. Review collected by and hosted on G2.com.

ability to see the full agenda and connect with attendees even prior to the event. Review collected by and hosted on G2.com.

The cost of using Guidebook for a small department at our university. As an event planner, I want to use Guidebook, but its cost is prohibitive. Review collected by and hosted on G2.com.