Guidebook Reviews & Product Details

I really appreciate Guidebook for how user-friendly and visually pleasing it is, which made it a hit at our Annual Conference. The user interface, along with the Builder, is intuitive and straightforward, allowing for easy editing and publishing. It centralizes all necessary information in one place, making it incredibly convenient. I loved how customizable Guidebook was, as it allowed us to incorporate our own branding elements, such as colors, which made the app look cohesive with our conference theme. Additionally, being able to link our website and social media like Instagram directly within Guidebook was highly beneficial, as it kept participants engaged within the app itself. The initial setup was notably easy and allowed us to align it seamlessly with our existing brand and conference requirements. Overall, Guidebook provided a cohesive, user-friendly, and aesthetically pleasing experience that was well-received by everyone at our event. Review collected by and hosted on G2.com.

I found that the session upload feature on Guidebook was problematic. I couldn't include presenter information within the session details, which forced me to create separate features for introducing speakers. It would be beneficial if session uploads could include presenter bios, headshots, and more, directly linked from the session details. Additionally, I experienced difficulties fitting session details into Guidebook's template, as it often caused errors during uploads. Also, I would appreciate having multiple templates suited for different types of events, offering more flexibility in design and content entry. Furthermore, I noticed the connect feature for participant interaction could be improved, and there was no social wall for attendees to share posts in a visible timeline. Lastly, the inability to edit the Guidebook upload template restricted our customization options. Review collected by and hosted on G2.com.

I use Guidebook for the onsite app for a conference of about 500 executives, and overall it’s been a great tool. The platform is very intuitive on the backend, and setting everything up and making quick updates is easy and painless. Attendees all seemed to access and download it easily as well, which is very helpful when dealing with so many people. The customer service is also excellent -- very friendly, very helpful, and very fast to reply or resolve issues or questions. Overall I would recommend this tool as it is reliable and user-friendly from both sides. Review collected by and hosted on G2.com.

My only real critique is that the reporting and analytics features could be a bit better. It doesn’t provide quite as deep a look at the user activity/engagement as some other apps I have used, and exporting full reports post-event can be a bit cumbersome. Review collected by and hosted on G2.com.

I like how easy it is to navigate Guidebook, which significantly enhances user experience by making it straightforward to find information and manage tasks. I also appreciate that Guidebook allows us to keep all conference attendees on the same page, ensuring everyone has consistent information throughout the event. The real-time update feature is incredibly beneficial, as it allows us to make edits and updates on the schedule instantly, which keeps the information accurate and up-to-date at all times. We've been using Guidebook for quite some time and have found it invaluable in building upon different modules for our conferences, showcasing its adaptability and versatility in addressing our needs over the years. The ease with which we were able to integrate Guidebook into our processes and transition from paper schedules to a fully electronic system has been immensely helpful, indicating its seamless integration capability. Review collected by and hosted on G2.com.

I wish Guidebook could incorporate its schedule into other tools like Microsoft Outlook or Google Calendar, which would enhance its functionality and integration into my daily workflow. Review collected by and hosted on G2.com.

I really appreciate how Guidebook helps me coordinate with all the attendees for sessions, providing a central hub for them to access assets and resources for their sessions. The feature that allows attendees to sign up for sessions themselves is particularly beneficial, as it significantly alleviates the need for me to coordinate their sessions with their availability, ultimately saving me a great deal of time. Additionally, I found the initial setup of Guidebook to be fairly easy, with the sandbox feature allowing me to thoroughly explore functionalities and simulate the user experience from an attendee's perspective. This made the transition smooth and offered a better understanding of how attendees would interact with Guidebook. Review collected by and hosted on G2.com.

I find the lack of a feature to manage sessions over multiple days with specific times challenging. It would be beneficial if, when someone signs up for a session on a particular day, it automatically adjusts the overall session capacity. For example, if a session has 100 spots over 3 days at different times, and someone signs up for a spot on the last day, the system should reduce the maximum capacity of the entire session to 99. Review collected by and hosted on G2.com.

I love using Guidebook because it’s become the gold standard in our industry for a reason. It’s intuitive, flexible, and built with users in mind. The platform is easy to customize, which allows us to create polished, engaging guides that fit our campus and event needs perfectly. Whether it’s for students, staff, or conference attendees, people find it easy to navigate and genuinely useful.

What sets Guidebook apart, though, is the team behind it. Their staff is incredibly supportive, responsive, and genuinely invested in our success. They don’t just provide a product, they build relationships, checking in regularly, celebrating our milestones, and helping us troubleshoot any challenges that come up. It feels like having a true partner who wants you to shine. Review collected by and hosted on G2.com.

The only downside is the cost. Smaller organizations or programs with limited budgets may find it difficult to afford. That said, Guidebook’s pricing does seem to scale based on size and need, so there’s flexibility depending on the scope of your use. Review collected by and hosted on G2.com.

This product is brilliant, its very easy to use and intuitive. i was recommended this product by a colleague who already used this service for his event. because of his recommendation i have used this product for 1 of my other event which i hosted in June 2025 . and i am currently using this product to build another guide which will go live sometime next week. Review collected by and hosted on G2.com.

i have no bad things to say about this builder. Review collected by and hosted on G2.com.

We are receiving more regular updates in terms of new functions and different ways to use guidebooke Review collected by and hosted on G2.com.

Higher education is really under major budget restrictions. I know that reducing pricing is not easy for companies but if there was a way to help us it would be amazing. Review collected by and hosted on G2.com.

The customer support is always very responsive and efficient. I am always confident that they’ll quickly resolve any problems I may have. Review collected by and hosted on G2.com.

I currently don’t have any dislikes. The app is easy to use for the creator and the user. Review collected by and hosted on G2.com.

I’ve really enjoyed using Guidebook—it’s so easy to work with on the admin side, and being able to make real-time updates has been a huge plus for keeping our event running smoothly. It’s also super simple for attendees to use and looks great on their end, too. But honestly, the best part has been the customer service. Our rep, Christian, is hands down the most responsive and attentive rep I’ve ever worked with, and the tech support team is always quick to jump in and help with any questions or issues. Review collected by and hosted on G2.com.

I think there’s room to elevate the impact of the banner ads—currently, their size limits visibility and reduces their overall effectiveness. I also ran into some challenges creating the graphics; more detailed design specs or templates would be really helpful here. Additionally, the process for bulk uploading sponsor logos felt a bit manual and time-consuming—streamlining that workflow could save a lot of time on the backend. Review collected by and hosted on G2.com.

Once the app is created for your event, it was easy to make edits. We could add or remove certain features without much trouble. We did receive positive feedback from those attendees that came for the networking component. Review collected by and hosted on G2.com.

Maybe it's from lack of frequent use with the app, but creating the event from scratch was very time consuming. Given the size of our event, we debate whether or not it's worth the time and cost each year. Review collected by and hosted on G2.com.