# Make vs Zapier Comparison

| | Make | Zapier | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 4 | 2,071 | 
| **Largest Market Segment** | Small-Business (75.0% of reviews) | Small-Business (71.3% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Make

Pros:
- Creativity (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Slow Performance (1 reviews)

### Zapier

Pros:
- Ease of Use (302 reviews)
- Automation (273 reviews)

Cons:
- Expensive (125 reviews)
- Complexity (107 reviews)

---
## Ratings Comparison
| Rating | Make | Zapier | 
|---|---|---|
  | **Meets Requirements** | Not enough data | 9.0 (1738 reviews) | 
  | **Ease of Use** | Not enough data | 8.6 (1770 reviews) | 
  | **Ease of Setup** | Not enough data | 8.6 (1257 reviews) | 
  | **Ease of Admin** | Not enough data | 8.8 (776 reviews) | 
  | **Quality of Support** | Not enough data | 8.4 (1437 reviews) | 
  | **Quality of Work** | Not enough data | Not enough data | 
  | **Responsiveness** | Not enough data | Not enough data | 
  | **Expertise of Team** | Not enough data | Not enough data | 
  | **Execution Ability** | Not enough data | Not enough data | 
  | **Communication Skills** | Not enough data | Not enough data | 
  | **Professionalism** | Not enough data | Not enough data | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.8 (727 reviews) | 
  | **Product Direction (% positive)** | Not enough data | 8.9 (1675 reviews) | 

---
## Pricing

### Make

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zapier

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals starting out with automation.

Key Features:
- 1-to-1 automations
- Unlimited Zaps (Zap = automated workflow)
- Visual editor

[Browse all 5 editions](https://www.g2.com/products/zapier/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Professional Services

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Zapier** | N/A | N/A |

#### Planning

| Feature | Make | Zapier | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | Make | Zapier | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

#### Support

| Feature | Make | Zapier | 
|---|---|---|
| **Go Live Support** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Training ** | Not enough data | Not enough data | 
| **Metrics** | Not enough data | Not enough data | 
| **Admin Services** | Not enough data | Not enough data | 

### Marketing Services

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Zapier** | N/A | N/A |

#### Planning

| Feature | Make | Zapier | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | Make | Zapier | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Zapier** | 8.6/10 | 949 |

#### Development 

| Feature | Make | Zapier | 
|---|---|---|
| **Real-Time Integration** | Not enough data | 9.1 (733 reviews) | 
| **API Designer** | Not enough data | 8.3 (364 reviews) ✓ Verified | 
| **Flow Designer** | Not enough data | 9.0 (495 reviews) ✓ Verified | 
| **Pre-Built Connectors** | Not enough data | 9.2 (540 reviews) ✓ Verified | 
| **Custom Connectors** | Not enough data | 8.5 (373 reviews) ✓ Verified | 
| **Reusable connectors** | Not enough data | 8.7 (355 reviews) | 
| **Multi - tenant architecture** | Not enough data | 8.0 (319 reviews) | 

#### Management 

| Feature | Make | Zapier | 
|---|---|---|
| **Monitoring & Notification** | Not enough data | 8.7 (392 reviews) ✓ Verified | 
| **Routing And Orchestration** | Not enough data | 8.5 (398 reviews) ✓ Verified | 
| **Data Mapping** | Not enough data | 8.6 (369 reviews) ✓ Verified | 
| **Data Transformation** | Not enough data | 8.6 (357 reviews) ✓ Verified | 
| **API Management** | Not enough data | 8.4 (325 reviews) | 

#### Security

| Feature | Make | Zapier | 
|---|---|---|
| **Data Encryption** | Not enough data | 8.7 (331 reviews) ✓ Verified | 
| **Security Standards** | Not enough data | 8.8 (332 reviews) ✓ Verified | 
| **Communication Protocol** | Not enough data | 8.7 (323 reviews) ✓ Verified | 

#### Integration Options

| Feature | Make | Zapier | 
|---|---|---|
| **Data Virtualization** | Not enough data | 8.7 (320 reviews) ✓ Verified | 
| **Managed File Transfers** | Not enough data | 8.4 (315 reviews) ✓ Verified | 
| **Big Data Processing** | Not enough data | 8.0 (308 reviews) ✓ Verified | 
| **EDI** | Not enough data | 8.0 (292 reviews) ✓ Verified | 

#### Deployment 

| Feature | Make | Zapier | 
|---|---|---|
| **Hybrid** | Not enough data | 8.1 (291 reviews) | 
| **Cloud to Cloud** | Not enough data | 8.6 (305 reviews) | 

### AI Agent Builders

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Zapier** | 8.4/10 | 59 |

#### Customization - AI Agent Builders

| Feature | Make | Zapier | 
|---|---|---|
| **Natural Language Configuration** | Not enough data | 8.5 (43 reviews) | 
| **Tone Customization** | Not enough data | 8.5 (40 reviews) | 
| **Security Guardrails** | Not enough data | 8.2 (39 reviews) | 

#### Functionality - AI Agent Builders

| Feature | Make | Zapier | 
|---|---|---|
| **Omni-channel Support** | Not enough data | 8.5 (42 reviews) | 
| **Agent Branding** | Not enough data | 8.2 (39 reviews) | 
| **Proactive Response Capabilities** | Not enough data | 8.2 (37 reviews) | 
| **Seamless Human Escalation** | Not enough data | 7.9 (37 reviews) | 

#### Data and Analytics - AI Agent Builders

| Feature | Make | Zapier | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | 7.9 (39 reviews) | 
| **Contextual Awareness** | Not enough data | 7.7 (37 reviews) | 
| **Data Privacy Compliance** | Not enough data | 8.0 (35 reviews) | 

#### Integration - AI Agent Builders

| Feature | Make | Zapier | 
|---|---|---|
| **Workflow Automation** | Not enough data | 9.0 (46 reviews) | 
| **API Usage** | Not enough data | 8.7 (39 reviews) | 
| **Platform Interoperability** | Not enough data | 8.7 (36 reviews) | 
| **CRM Data Integration** | Not enough data | 8.7 (43 reviews) | 

### AI Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Zapier** | 7.7/10 | 27 |

#### Workflow Design & Integration - AI Orchestration

| Feature | Make | Zapier | 
|---|---|---|
| **Dependency Management** | Not enough data | 8.4 (24 reviews) | 
| **Workflow Coordination** | Not enough data | 9.2 (25 reviews) | 
| **Multi-Provider API Connectivity** | Not enough data | 8.4 (26 reviews) | 
| **Multi-Step Workflow Creation** | Not enough data | 8.8 (25 reviews) | 
| **Enterprise System Integration** | Not enough data | 8.0 (23 reviews) | 
| **Real-Time Data Pipelines** | Not enough data | 8.2 (23 reviews) | 

#### Performance Optimization & Analytics - AI Orchestration

| Feature | Make | Zapier | 
|---|---|---|
| **Workflow Performance Dashboards** | Not enough data | 7.2 (23 reviews) | 
| **Workflow Reporting** | Not enough data | 7.2 (24 reviews) | 
| **Resource Utilization Monitoring** | Not enough data | 7.5 (23 reviews) | 
| **Computational Resource Management** | Not enough data | 7.0 (23 reviews) | 
| **Dynamic Scaling** | Not enough data | 7.1 (23 reviews) | 
| **Component Monitoring** | Not enough data | 7.3 (22 reviews) | 

#### Governance & Compliance Controls - AI Orchestration

| Feature | Make | Zapier | 
|---|---|---|
| **Regulatory Compliance** | Not enough data | 7.3 (22 reviews) | 
| **Governance Policy Enforcement** | Not enough data | 7.2 (22 reviews) | 
| **Role-Based Access Control** | Not enough data | 7.6 (22 reviews) | 
| **Audit Trail Management** | Not enough data | 7.3 (21 reviews) | 
| **Security Protocols** | Not enough data | 7.3 (22 reviews) | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Zapier** | 8.1/10 | 131 |

#### Agentic AI - Productivity Bots

| Feature | Make | Zapier | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (111 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (122 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (90 reviews) | 
| **Decision Making** | Not enough data | 7.6 (92 reviews) | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **Make** | N/A | N/A |
| **Zapier** | N/A | N/A |

#### Team Quality

| Feature | Make | Zapier | 
|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | 

---
## Categories

**Unique to Make (4):** [User Experience (UX) Design Services Providers](https://www.g2.com/categories/user-experience-ux-design-services), [Branding Agencies ](https://www.g2.com/categories/branding-agencies), [Content Writing Services](https://www.g2.com/categories/content-writing-services), [Graphic Design Companies](https://www.g2.com/categories/graphic-design-services)

**Unique to Zapier (5):** [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [iPaaS Software](https://www.g2.com/categories/ipaas), [API Marketplaces](https://www.g2.com/categories/api-marketplace), [ AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders), [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration)


---
## Reviewer Demographics

### By Company Size

| Segment | Make | Zapier | 
|---|---|---|
| **Small-Business** | 75.0% | 71.3% | 
| **Mid-Market** | 25.0% | 24.0% | 
| **Enterprise** | 0% | 4.6% | 

### By Industry

#### Make

- **Pharmaceuticals:** 25.0%
- **Financial Services:** 25.0%
- **Banking:** 25.0%
- **Automotive:** 25.0%

#### Zapier

- **Marketing and Advertising:** 16.6%
- **Information Technology and Services:** 10.3%
- **Computer Software:** 9.1%
- **Real Estate:** 3.9%
- **Financial Services:** 3.8%
- **Internet:** 3.7%
- **Health, Wellness and Fitness:** 2.9%
- **Non-Profit Organization Management:** 2.8%
- **Consulting:** 2.3%
- **Higher Education:** 2.2%
- **Other:** 42.4%

---
## Alternatives

### Alternatives to Make

- [SmartSites](https://www.g2.com/products/smartsites/reviews) — 4.8/5 stars (253 reviews)
- [Design Pickle](https://www.g2.com/products/design-pickle/reviews) — 4.4/5 stars (227 reviews)
- [SmartBug Media](https://www.g2.com/products/smartbug/reviews) — 4.8/5 stars (213 reviews)
- [WebFX](https://www.g2.com/products/webfx/reviews) — 4.8/5 stars (200 reviews)
- [Penji](https://www.g2.com/products/penji/reviews) — 4.7/5 stars (186 reviews)
- [Superside](https://www.g2.com/products/superside/reviews) — 4.5/5 stars (114 reviews)
- [ContentWriters](https://www.g2.com/products/contentwriters/reviews) — 4.5/5 stars (100 reviews)
- [New Breed](https://www.g2.com/products/new-breed/reviews) — 4.7/5 stars (98 reviews)
- [Content Beta](https://www.g2.com/products/content-beta/reviews) — 4.7/5 stars (80 reviews)
- [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) — 4.2/5 stars (66 reviews)

### Alternatives to Zapier

- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (748 reviews)
- [Integrately](https://www.g2.com/products/integrately/reviews) — 4.7/5 stars (704 reviews)
- [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) — 4.6/5 stars (310 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7574 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Tray.ai](https://www.g2.com/products/tray-ai/reviews) — 4.5/5 stars (158 reviews)

---
## Top Discussions

### Make

No discussions available for this product.

### Zapier

- Title: [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) — 4 comments
  > **Top comment:** "Yes"
- Title: [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) — 3 comments
  > **Top comment:** "To connect different services that a business may use. It also allows you gives you more time by automating processes. "
- Title: [What is the best way to implement this system in a small business?](https://www.g2.com/discussions/11974-what-is-the-best-way-to-implement-this-system-in-a-small-business) — 3 comments, 1 upvote
  > **Top comment:** "The implementation of this tool would not be tough. We took around 2 weeks to automate using Zapier.
"
- Title: [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) — 2 comments
  > **Top comment:** "Zapier offers several pricing tiers based on usage requirements. The higher the usage needed, the higher the cost. They also offer a discount to pay annually..."
- Title: [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) — 2 comments
  > **Top comment:** "Its good, but expensive.
Easy to use and to create zaps."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/make-vs-zapier)