Integration Hub provides great flexibility for connecting external systems to the ServiceNow ecosystem, such as SAP, Microsoft Azure, and SharePoint, without scripting because those methods are already available. It mainly involves providing the configuration details, like defining connections and setting up credentials. Review collected by and hosted on G2.com.

There are situations where we need to use actions that aren’t defined in that product’s Integration Hub Spoke actions. In those cases, we have to define those actions ourselves. Review collected by and hosted on G2.com.