G2

Manish L.

Manager

Small-Business (50 or fewer emp.)

11/4/2026

"Easy No-Code Automation That Saves Time Across Apps"

4/5

What do you like best about Zapier?

It lets me connect different tools without having to write any code. I can automate repetitive tasks between apps like Google Sheets, Slack, Gmail, and CRMs, which saves me quite a bit of time. Setting up basic workflows is pretty straightforward, and once everything is configured correctly, it runs in the background and doesn’t need much ongoing attention. Review collected by and hosted on G2.com.

What do you dislike about Zapier?

Things can start to get challenging once you’re creating multiple workflows or running a high number of tasks each month. Some automations also become harder to manage when they include several steps and conditions. From time to time, workflows fail due to changes in third-party APIs or expired connections, and troubleshooting those problems isn’t always straightforward. Review collected by and hosted on G2.com.

What problems is Zapier solving and how is that benefiting you?

It helps us reduce the manual work involved in moving information between different applications. For example, whenever someone fills out a form, the details can automatically be added to a spreadsheet, sent to Slack, and stored in our CRM. Previously, these tasks required someone to handle them by hand, which was time-consuming and sometimes led to missed updates. Now the process is much faster, more consistent, and easier to keep on top of. Review collected by and hosted on G2.com.