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Compare Tidio and VEED 
Featured Products
At a Glance
Market Segments
Small-Business (90.6% of reviews)
Small-Business (88.0% of reviews)
Entry-Level Pricing
Free Per Month
$12.00 1 User Per Month
Tidio
Star Rating
(1,852)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plansVEED
Star Rating
(1,712)4.6 out of 5
Market Segments
Small-Business (88.0% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansTidio vs VEED
When assessing the two solutions, reviewers found Tidio easier to use and do business with overall. However, reviewers felt that VEED is easier to set up. Both products were equally easy to administer.
- Reviewers felt that Tidio meets the needs of their business better than VEED.
- When comparing quality of ongoing product support, reviewers felt that Tidio is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of VEED over Tidio.
Pricing
Entry-Level Pricing
Tidio
Free
Free
Per Month
For solo entrepreneurs. Free forever. No credit card requried.
- 50 Handled Conversations
- Live Chat
- Help Desk
VEED
Lite
$12.00
1 User Per Month
For individuals who want to create stunning, high-quality videos.
- Unlimited watermark removal
- Auto-generate subtitles (144 hr/yr)
- Simple Brand Kit with your fonts & colors
Free Trial
Tidio
Free Trial is available
VEED
Free Trial is available
Ratings
Meets Requirements
9.1
1,302
8.8
1,524
Ease of Use
9.3
1,320
9.1
1,556
Ease of Setup
9.2
1,060
9.3
1,188
Ease of Admin
9.2
947
9.2
307
Quality of Support
9.2
1,136
8.4
1,044
Has the product been a good partner in doing business?
9.2
897
9.0
296
Product Direction (% positive)
9.2
1,170
9.4
1,530
Features by Category
Ticket and Case Management
8.5
83
Not enough data
8.4
81
Not enough data
8.4
87
Not enough data
8.6
88
Not enough data
7.9
71
Not enough data
8.6
80
Not enough data
8.2
75
Not enough data
8.4
75
Not enough data
Generative AI
7.2
46
Not enough data
6.9
44
Not enough data
Agentic AI - Help Desk
7.0
15
Not enough data
7.1
15
Not enough data
7.0
15
Not enough data
Communication Channels
8.7
80
Not enough data
8.7
78
Not enough data
9.2
87
Not enough data
8.0
73
Not enough data
7.2
68
Not enough data
Platform
8.8
104
Not enough data
8.9
718
|
Verified
Not enough data
9.0
109
Not enough data
8.7
110
Not enough data
8.2
94
Not enough data
8.8
107
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.6
108
Not enough data
8.6
106
Not enough data
Interaction
8.3
106
Not enough data
8.4
109
Not enough data
8.3
104
Not enough data
8.3
105
Not enough data
8.2
106
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
8.2
103
Not enough data
8.0
101
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
8.3
100
Not enough data
8.3
101
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
8.2
97
Not enough data
8.2
98
Not enough data
8.1
97
Not enough data
8.2
99
Not enough data
Agentic AI - AI Chatbots
7.6
12
Not enough data
7.8
12
Not enough data
7.9
13
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.9
14
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
8.5
85
Not enough data
8.3
87
Not enough data
9.2
86
Not enough data
8.8
84
Not enough data
Channels
8.2
83
Not enough data
9.0
83
Not enough data
8.0
79
Not enough data
7.7
75
Not enough data
7.9
79
Not enough data
Customers
8.6
81
Not enough data
8.5
82
Not enough data
8.8
80
Not enough data
8.8
81
Not enough data
8.8
81
Not enough data
Agentic AI - Conversational Marketing
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Channels
8.0
57
Not enough data
8.1
56
Not enough data
Feature Not Available
Not enough data
Design
8.4
55
Not enough data
7.6
56
Not enough data
8.0
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Generative AI
7.7
37
Not enough data
7.6
36
Not enough data
Platform Basics
Not enough data
8.8
278
Not enough data
8.9
281
Not enough data
7.8
271
Platform Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
277
Platform Additional Functionality
Not enough data
8.4
275
Not enough data
7.9
272
Agentic AI - Screen and Video Capture
Not enough data
7.5
22
Platform Basics
Not enough data
8.2
285
Not enough data
8.4
282
Not enough data
9.1
290
Platform Content
Not enough data
7.6
271
Not enough data
7.9
278
Not enough data
7.9
278
Not enough data
8.5
280
Platform Additional Functionality
Not enough data
7.5
271
Not enough data
7.7
269
Not enough data
8.3
270
Generative AI
Not enough data
8.2
254
Not enough data
Feature Not Available
Not enough data
7.9
256
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
254
Not enough data
Feature Not Available
Customization
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video CMS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Speech Output
Not enough data
8.7
339
Not enough data
Feature Not Available
Not enough data
8.4
337
Not enough data
Feature Not Available
Not enough data
7.6
324
Not enough data
7.1
328
Not enough data
7.5
325
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audio Format
Not enough data
7.8
325
Not enough data
8.1
321
Not enough data
8.1
322
Not enough data
Not enough data
Generative AI
Not enough data
8.5
300
Not enough data
Not enough data
Responses
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
Automation - AI Agents
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
Platform
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
Autonomy - AI Agents
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Not enough data
Generative AI
8.0
9
Not enough data
7.8
9
Not enough data
Responses
8.7
495
Not enough data
8.8
487
Not enough data
8.8
486
Not enough data
8.7
470
Not enough data
8.7
427
Not enough data
Platform
9.3
506
Not enough data
8.8
456
Not enough data
8.7
456
Not enough data
8.7
452
Not enough data
8.3
352
Not enough data
8.7
404
Not enough data
8.9
467
Not enough data
Generative AI
8.0
128
Not enough data
8.1
125
Not enough data
Video Creation
Not enough data
8.3
33
Not enough data
9.1
33
Not enough data
9.1
32
Not enough data
Feature Not Available
Not enough data
8.1
31
Software Delivery
Not enough data
7.5
32
Not enough data
Feature Not Available
Not enough data
6.7
30
Analytics
Not enough data
6.2
30
Not enough data
6.3
30
Not enough data
6.2
28
Generative AI
Not enough data
6.5
24
Not enough data
6.3
23
Not enough data
7.1
25
Not enough data
6.7
23
Agentic AI - Video Email
Not enough data
9.0
5
Conversational Platform
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Not enough data
Support Automation
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
115
Not enough data
Generative AI
8.1
70
Not enough data
8.1
69
Not enough data
Platform Features
Not enough data
8.0
87
Not enough data
7.7
87
Not enough data
8.1
85
Not enough data
7.7
84
Not enough data
8.0
85
Not enough data
7.5
86
Organization
Not enough data
7.7
79
Not enough data
7.9
79
Not enough data
7.9
79
Customization
Not enough data
7.3
76
Not enough data
7.4
75
Not enough data
7.0
74
Analytics
Not enough data
6.8
71
Not enough data
6.7
72
Not enough data
6.8
71
Editing
Not enough data
8.0
920
Not enough data
8.8
943
Not enough data
8.3
935
Not enough data
7.9
904
Not enough data
8.3
912
Not enough data
8.6
943
Not enough data
8.9
941
Platform
Not enough data
8.6
899
Not enough data
8.8
919
Not enough data
8.0
872
Generative AI
Not enough data
7.8
862
Not enough data
7.7
845
Agentic AI - Video Editing
Not enough data
7.2
199
Not enough data
7.0
192
Not enough data
7.2
193
Not enough data
6.9
194
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Not enough data
Automation
8.3
21
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
Artificial Intelligence
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Not enough data
Planning
Not enough data
6.8
617
Publishing
Not enough data
7.8
631
Social Media
Not enough data
8.0
622
Planning
Not enough data
6.6
663
Generative AI
Not enough data
7.9
626
Not enough data
7.8
614
Not enough data
7.5
606
Not enough data
7.1
611
Not enough data
7.3
613
Agentic AI - Content Creation
Not enough data
6.8
125
Not enough data
6.8
124
Not enough data
7.0
122
Not enough data
7.0
121
Not enough data
6.9
122
Not enough data
6.7
120
Not enough data
6.9
122
Generative AI
7.8
82
Not enough data
7.4
79
Not enough data
7.2
80
Not enough data
Communication
9.3
748
|
Verified
Not enough data
9.1
752
|
Verified
Not enough data
8.5
540
Not enough data
9.1
648
|
Verified
Not enough data
8.5
482
|
Verified
Not enough data
Internal Use
8.9
718
|
Verified
Not enough data
9.0
615
|
Verified
Not enough data
8.8
610
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.8
567
|
Verified
Not enough data
8.7
593
|
Verified
Not enough data
Generative AI
8.1
54
Not enough data
Self-Service Experience
8.7
90
Not enough data
8.8
81
Not enough data
8.7
26
Not enough data
8.8
87
Not enough data
8.9
88
Not enough data
Self-Service Platform
8.7
90
Not enough data
9.0
94
Not enough data
8.8
88
Not enough data
8.8
90
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9(won by default)
26
Not enough data
7.9(won by default)
26
Not enough data
Process
8.2(won by default)
46
Not enough data
8.5(won by default)
48
Not enough data
8.4(won by default)
43
Not enough data
Channels
8.9(won by default)
49
Not enough data
8.9(won by default)
50
Not enough data
9.4(won by default)
51
Not enough data
8.1(won by default)
43
Not enough data
8.6(won by default)
43
Not enough data
Insight
8.5(won by default)
42
Not enough data
8.3(won by default)
46
Not enough data
9.1(won by default)
51
Not enough data
9.2(won by default)
41
Not enough data
Generative AI
5.2
7
Not enough data
Not enough data
Not enough data
Video Creation - AI Video Generation
Not enough data
8.5
379
Not enough data
8.4
371
Not enough data
7.9
363
Not enough data
8.5
371
Not enough data
7.6
358
Not enough data
7.6
362
Generative AI - AI Video Generation
Not enough data
7.9
365
Editing - AI Video Generation
Not enough data
8.4
377
Not enough data
8.8
375
Storage & Management - AI Video Generation
Not enough data
8.8
379
Not enough data
8.5
367
Not enough data
Feature Not Available
Not enough data
8.4
366
Video creation - Video Content Creation
Not enough data
7.9
598
Not enough data
8.7
619
Not enough data
8.1
602
Not enough data
7.7
594
Not enough data
7.8
594
Not enough data
8.1
589
Not enough data
8.1
586
Not enough data
7.9
590
Not enough data
8.4
595
Distribution - Video Content Creation
Not enough data
Feature Not Available
Not enough data
7.9
573
Not enough data
8.8
606
Analytics - Video Content Creation
Not enough data
Feature Not Available
Not enough data
7.4
565
Training & Support - Video Content Creation
Not enough data
Feature Not Available
Not enough data
7.9
584
Integrations - Video Content Creation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Other - Video Content Creation
Not enough data
7.8
578
Not enough data
7.7
573
Agentic AI - Video Content Creation
Not enough data
6.9
89
Not enough data
7.0
88
Voice cloning - Voice Dubbing
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
Feature Not Available
Agentic AI - Video Translation
Not enough data
8.8
16
Not enough data
9.0
15
Real-time preview - Voice Dubbing
Not enough data
8.0
53
Security and Privacy - Voice Dubbing
Not enough data
8.3
53
Not enough data
8.2
54
Output - Voice Dubbing
Not enough data
7.9
53
Not enough data
8.5
54
Not enough data
8.3
56
Text to Video Generation
Not enough data
9.2
16
Emotion and Gesture control
Not enough data
8.3
16
Real-time rendering
Not enough data
8.3
15
Live streaming
Not enough data
7.0
14
Script-based automation
Not enough data
8.6
16
Video Creation
Not enough data
8.3
16
Not enough data
7.8
15
Not enough data
8.3
15
Not enough data
7.9
15
Not enough data
8.8
16
Not enough data
9.0
16
Generative AI
Not enough data
8.1
16
Editing
Not enough data
8.8
16
Not enough data
9.0
15
Storage & Management
Not enough data
8.1
15
Not enough data
8.2
16
Not enough data
7.8
15
Not enough data
9.2
15
Agentic AI - E-Commerce Tools
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.5
43
Not enough data
8.3
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.5
42
Not enough data
8.5
42
Not enough data
8.7
42
Not enough data
8.7
42
Not enough data
Automation
8.6
45
Not enough data
8.6
44
Not enough data
8.4
45
Not enough data
Autonomy
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Tidio and VEED share no categories
Unique Categories
Tidio is categorized as Conversational Support, AI Agents For Business Operations, AI Customer Support Agents, AI Chatbots, Chatbots, Live Chat, Help Desk, Conversational Marketing, E-Commerce Tools, Customer Service Automation, Digital Customer Service Platforms, Customer Self-Service, Social Customer Service, Customer Communications Management, Digital Adoption Platform, and Shared Inbox
Reviews
Reviewers' Company Size
Tidio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VEED
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
8.2%
Marketing and Advertising
7.2%
Computer Software
5.5%
Information Technology and Services
5.1%
Health, Wellness and Fitness
4.1%
Other
69.9%
Marketing and Advertising
14.9%
Computer Software
5.8%
Health, Wellness and Fitness
5.3%
Consulting
5.0%
Information Technology and Services
4.7%
Other
64.2%
Alternatives
Discussions
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
Is VEED good for editing?
5 Comments
PT
For basic editing it will do. It offers txt-to-speech, stock assets, transitions
If you are a professional I my opinion you would expect additional features...Read more
What can VEED do?
1 Comment
BW
VEED is an online video editor. Specialising in marketing and training videos it's built for speed, ease of use and collaboration. Key features include...Read more
What are the features of video editing software?
1 Comment
BW
Tools such as VEED.io let you edit videos online. For a full list of features visit VEED's website at www.veed.io. But as a summary VEED offers all the...Read more
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