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Compare Slack and Webex Suite 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$0.00
$0.00
Slack
Star Rating
(37,751)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWebex Suite
Star Rating
(18,636)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Webex Suite. Users appreciate its seamless workflow and effective communication channels, which enhance collaboration across teams.
- Users say that Slack's ease of use is a standout feature, with many highlighting the intuitive interface and quick setup process. One user noted, "The initial setup was super easy," making it a preferred choice for teams looking to get started without hassle.
- According to verified reviews, Webex Suite is recognized for its reliability, particularly in meeting scenarios. Users find it a solid option for scheduling demos and sales conversations, emphasizing its secure and unified platform for virtual meetings.
- Reviewers mention that while Slack offers a wide range of integrations that optimize workflows, Webex Suite's mobile application is praised for its functionality, allowing users to manage meetings effectively while on the go.
- G2 reviewers highlight that Slack's strong performance in file sharing and notifications contributes to its reputation as an excellent collaboration tool. Users appreciate how these features streamline communication and keep teams informed, enhancing productivity.
- Users express mixed feelings about Webex Suite's video conferencing capabilities, noting that while it is reliable, it doesn't quite match the user experience of Slack. Some users feel that Slack's video features could be improved, but they still value the platform for its overall communication strengths.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Slack
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.2
30,920
8.9
14,662
Ease of Use
9.1
31,789
8.7
14,712
Ease of Setup
9.1
8,192
8.4
2,922
Ease of Admin
8.9
4,984
8.4
2,601
Quality of Support
8.8
21,480
8.5
11,729
Has the product been a good partner in doing business?
9.0
4,463
8.7
2,495
Product Direction (% positive)
8.7
30,235
7.8
14,121
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
900
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
876
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant Messaging
9.1
13847
8.6
943
9.0
14384
8.8
1047
8.6
13707
8.5
960
Business Instant Messaging
8.5
10168
8.9
1015
8.1
9502
8.9
957
Business Instant Messaging
9.1
13599
8.7
904
9.2
13239
8.8
964
9.0
11734
8.7
870
Generative AI - Business Instant Messaging
7.5
1475
8.2
55
AI - Business Instant Messaging
7.5
1461
8.2
56
7.9
1467
8.2
55
7.4
1445
8.2
55
7.4
1446
7.8
55
Agentic AI - Business Instant Messaging
7.6
868
7.8
37
7.6
861
7.7
36
Visual Tools
Not enough data
8.6
70
Not enough data
8.6
66
Not enough data
8.5
66
Not enough data
8.4
68
Office Customization
Not enough data
8.8
67
Not enough data
8.7
65
Not enough data
8.6
65
Guest Tools
Not enough data
8.5
63
Not enough data
8.7
65
Not enough data
8.7
60
Collaboration Tools
Not enough data
8.6
65
Not enough data
8.9
68
Not enough data
9.0
67
Not enough data
8.8
65
Agentic AI - Virtual Workspaces
Not enough data
7.8
32
Not enough data
7.5
31
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Setup
9.0
665
Not enough data
8.9
656
Not enough data
8.6
643
Not enough data
8.9
665
Not enough data
Management
8.9
649
Not enough data
8.6
635
Not enough data
8.9
647
Not enough data
Generative AI
7.7
553
Not enough data
Agentic AI - Workflow Management
7.6
271
Not enough data
7.9
267
Not enough data
8.0
274
Not enough data
7.8
272
Not enough data
7.9
271
Not enough data
7.8
271
Not enough data
8.0
271
Not enough data
Presenter Tools
Not enough data
8.9
4899
Not enough data
8.5
4256
|
Verified
Not enough data
8.8
4610
|
Verified
Not enough data
8.9
5123
|
Verified
Conferencing Options
Not enough data
9.0
5266
|
Verified
Not enough data
9.0
5493
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4348
|
Verified
Not enough data
8.8
4910
|
Verified
Not enough data
8.7
4877
Agentic AI - Screen Sharing
Not enough data
7.6
50
Account Options
9.1
266
Not enough data
8.3
265
Not enough data
8.6
257
Not enough data
8.6
261
Not enough data
8.9
266
Not enough data
8.8
262
Not enough data
Q&A Tools
9.0
265
Not enough data
9.0
263
Not enough data
9.1
267
Not enough data
8.6
257
Not enough data
9.0
262
Not enough data
8.8
258
Not enough data
8.5
254
Not enough data
8.8
255
Not enough data
8.4
253
Not enough data
Knowledge Pages
8.4
324
Not enough data
8.2
327
Not enough data
8.0
316
Not enough data
8.0
313
Not enough data
7.9
310
Not enough data
8.3
311
Not enough data
Knowledge Dissemination
8.1
305
Not enough data
8.7
310
Not enough data
8.9
312
Not enough data
8.9
313
Not enough data
8.3
309
Not enough data
8.2
302
Not enough data
8.6
314
Not enough data
8.6
303
Not enough data
8.5
300
Not enough data
Agentic AI - Knowledge Base
7.8
183
Not enough data
7.8
185
Not enough data
7.7
182
Not enough data
Login Options
9.0
739
Not enough data
8.5
721
Not enough data
Productivity
8.0
703
Not enough data
8.3
708
Not enough data
8.6
713
Not enough data
7.8
690
Not enough data
7.9
687
Not enough data
Customization
8.5
705
Not enough data
9.0
719
Not enough data
8.6
695
Not enough data
Agentic AI - Unified Workspaces
7.4
387
Not enough data
7.5
385
Not enough data
Collaboration
Not enough data
9.1
34
Not enough data
8.8
35
Not enough data
8.7
34
Not enough data
8.9
34
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.1
16
Not enough data
7.4
15
Compatibility
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Not enough data
Agentic AI - Enterprise Search Software
8.3
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.4
47
Not enough data
8.4
45
Not enough data
Search Queries
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
Not enough data
AI powered search - Enterprise Search Software
8.5
13
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
Functionality
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Not enough data
Compatibility - Enterprise Search Software
8.9
15
Not enough data
8.8
13
Not enough data
8.9
14
Not enough data
Functionality - Enterprise Search Software
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
Search Queries - Enterprise Search Software
9.0
13
Not enough data
8.7
13
Not enough data
8.5
14
Not enough data
8.9
14
Not enough data
Automation
8.8
1174
Not enough data
8.8
1144
Not enough data
8.5
1124
Not enough data
Administration
8.8
1141
Not enough data
8.6
1106
Not enough data
9.4
1166
Not enough data
Project management
8.7
1126
Not enough data
8.5
1096
Not enough data
8.5
1113
Not enough data
8.5
1102
Not enough data
8.5
1097
Not enough data
8.3
1072
Not enough data
8.2
1091
Not enough data
Workload
8.4
1061
Not enough data
8.8
1099
Not enough data
8.6
1063
Not enough data
8.4
1055
Not enough data
Communication & Collaboration
9.3
1215
Not enough data
9.0
1122
Not enough data
9.3
1182
Not enough data
Cost Management
8.0
1045
Not enough data
8.1
1045
Not enough data
8.1
1040
Not enough data
Integration
8.6
1062
Not enough data
8.4
1044
Not enough data
8.4
1033
Not enough data
Generative AI
7.5
991
Not enough data
7.6
988
Not enough data
Agentic AI - Work Management
7.6
494
Not enough data
7.7
490
Not enough data
8.0
491
Not enough data
7.7
491
Not enough data
Communication
9.4
1112
Not enough data
9.3
1098
Not enough data
8.8
1025
Not enough data
8.9
1016
Not enough data
9.1
1017
Not enough data
Content & Documents
9.1
1055
Not enough data
8.9
1018
Not enough data
8.7
1031
Not enough data
8.1
980
Not enough data
Controls
8.3
970
Not enough data
8.1
966
Not enough data
8.6
973
Not enough data
8.4
973
Not enough data
8.1
954
Not enough data
Project Management
8.4
969
Not enough data
8.3
955
Not enough data
8.5
964
Not enough data
8.6
960
Not enough data
Remote Collaboration
9.0
977
Not enough data
8.7
951
Not enough data
8.9
967
Not enough data
7.8
944
Not enough data
Generative AI
7.2
905
Not enough data
7.3
901
Not enough data
Agentic AI - Project Collaboration
7.4
418
Not enough data
7.6
420
Not enough data
Collaboration Tools
Not enough data
9.0
10158
|
Verified
Not enough data
9.1
2959
|
Verified
Not enough data
8.8
2641
|
Verified
Not enough data
9.0
3184
|
Verified
Not enough data
9.0
3034
Meeting Coordination
Not enough data
8.7
9148
Not enough data
8.7
8638
|
Verified
Not enough data
8.7
9010
|
Verified
Not enough data
8.8
3163
|
Verified
Software Type
Not enough data
8.6
7740
|
Verified
Not enough data
8.8
3101
|
Verified
Not enough data
9.0
3248
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
91
Not enough data
7.8
85
Not enough data
7.9
87
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - Audio Conferencing
7.3
265
Not enough data
7.5
265
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Action Item Detection - AI Note-taking Software
8.5
9
Not enough data
8.9
9
Not enough data
Automatic Transcription - AI Note-taking Software
9.3
10
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.1
9
Not enough data
Language & Accent Support - AI Note-taking Software
9.0
10
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.7
10
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
11
Not enough data
Searchable Note Archives - AI Note-taking Software
8.3
9
Not enough data
Speaker Identification - AI Note-taking Software
8.8
10
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Webex Suite are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.6%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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