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Compare Kommo and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (81.3% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$15.00
$25.00 1 User Per Month
Kommo
Star Rating
(35)3.8 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansSalesforce Sales Cloud
Star Rating
(25,382)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kommo. Users appreciate its user-friendly data management and the ability to customize stages, fields, and dashboards to fit their specific needs.
- According to verified reviews, Salesforce Sales Cloud has a robust market presence with over 24,000 reviews, indicating a strong user base and reliability. In contrast, Kommo has only 32 reviews, which may limit the insights into its performance and user experiences.
- Users say that Salesforce Sales Cloud offers a comprehensive view of the sales pipeline, accounts, and activities, making it a powerful tool for managing customer relationships. This is highlighted by feedback praising its configurability and integration with numerous partner solutions.
- Reviewers mention that while Kommo is recognized for its ease of use and intuitive interface, it may not provide the same depth of features as Salesforce. Users appreciate its customizable contact settings that help streamline the sales process, but some feel it lacks the advanced capabilities found in larger CRMs.
- According to recent user feedback, Salesforce Sales Cloud is noted for its strong support and training resources, with many users finding the onboarding process straightforward. In contrast, while Kommo has a good support rating, it may not offer the same level of comprehensive resources for new users.
- G2 reviewers highlight that Salesforce Sales Cloud is particularly strong in areas like opportunity and pipeline management, receiving high ratings for its effectiveness in these critical functions. Kommo, while effective for small businesses, may not match the depth of functionality that larger organizations require for complex sales processes.
Pricing
Entry-Level Pricing
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
Kommo
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
7.9
28
8.8
13,855
Ease of Use
8.2
29
8.2
17,839
Ease of Setup
7.6
16
7.8
8,798
Ease of Admin
8.7
15
7.9
4,458
Quality of Support
8.3
26
8.1
12,091
Has the product been a good partner in doing business?
8.0
15
8.4
4,421
Product Direction (% positive)
7.8
27
8.2
13,530
Features by Category
Sales Force Automation
8.2
23
|
Verified
8.8
9490
|
Verified
Feature Not Available
8.3
6396
|
Verified
7.9
23
|
Verified
8.7
9219
|
Verified
7.7
23
|
Verified
8.3
9460
|
Verified
7.3
20
8.0
7318
|
Verified
7.9
21
|
Verified
8.2
7611
|
Verified
6.1
19
|
Verified
8.0
6756
|
Verified
6.4
20
8.1
6656
|
Verified
7.7
19
|
Verified
8.3
7408
|
Verified
Marketing Automation
7.7
18
|
Verified
8.0
6670
|
Verified
7.6
19
8.1
6990
|
Verified
8.8
24
|
Verified
8.5
8033
|
Verified
Feature Not Available
7.9
5428
Customer Support
7.3
20
8.3
6815
|
Verified
6.9
18
8.1
6386
|
Verified
6.9
18
8.2
6785
|
Verified
7.0
16
8.0
5498
|
Verified
6.9
18
8.2
5989
|
Verified
Reporting & Analytics
7.1
23
|
Verified
8.5
8955
|
Verified
7.4
23
|
Verified
8.5
9137
|
Verified
7.2
20
|
Verified
8.2
7440
|
Verified
Mobile & Social
6.5
16
|
Verified
7.9
5621
|
Verified
7.0
15
|
Verified
7.8
5248
|
Verified
7.0
20
|
Verified
7.7
6097
|
Verified
Platform
7.7
15
|
Verified
8.6
3597
|
Verified
7.9
15
|
Verified
8.5
3602
|
Verified
7.6
15
|
Verified
8.6
3624
|
Verified
8.2
11
|
Verified
8.4
2897
|
Verified
6.8
11
8.5
3174
|
Verified
6.8
10
8.1
3192
|
Verified
8.1
14
|
Verified
8.7
3603
|
Verified
6.8
10
8.1
3028
Integration
7.3
14
|
Verified
8.5
2604
|
Verified
7.4
13
|
Verified
8.5
3065
|
Verified
7.7
10
|
Verified
8.5
2894
|
Verified
Generative AI
6.3
5
7.6
887
Agentic AI - CRM
Not enough data
7.8
248
Not enough data
7.9
246
Not enough data
8.2
245
Not enough data
8.0
241
Not enough data
8.0
238
Not enough data
8.0
241
Not enough data
8.2
243
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
272
Not enough data
8.8
295
Not enough data
8.8
315
Not enough data
8.6
290
Organization
Not enough data
8.9
352
Not enough data
8.8
343
Not enough data
8.8
338
Performance Analysis
Not enough data
8.4
284
Not enough data
8.8
306
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
300
Generative AI
Not enough data
8.5
125
Not enough data
8.4
125
Agentic AI - AI Sales Assistant
Not enough data
9.1
27
Not enough data
9.1
27
Not enough data
9.0
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.2
27
Integrated Workflows
Not enough data
8.7
520
Not enough data
8.5
513
Not enough data
8.1
467
Not enough data
8.1
462
Not enough data
8.8
524
Not enough data
8.4
470
Not enough data
8.6
482
Repeatability and Reportability
Not enough data
8.4
484
Not enough data
8.7
503
Not enough data
8.7
500
Not enough data
8.3
485
Not enough data
7.8
417
AI and Automation
Not enough data
8.5
464
Not enough data
8.4
472
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
414
Generative AI
Not enough data
7.4
269
Agentic AI - Sales Engagement
Not enough data
8.3
88
Not enough data
8.4
89
Not enough data
8.6
86
Not enough data
8.4
89
Not enough data
8.3
88
Not enough data
8.3
89
Not enough data
8.5
88
Call Analytics
Not enough data
8.7
130
Not enough data
8.5
134
Not enough data
8.7
130
Not enough data
8.9
131
Agent Performance Management
Not enough data
8.7
140
Not enough data
8.6
124
Not enough data
8.7
141
Generative AI
Not enough data
8.2
57
Agentic AI - Conversation Intelligence
Not enough data
8.6
11
Not enough data
9.2
13
Not enough data
9.3
12
Not enough data
9.2
13
Not enough data
8.6
11
Not enough data
8.8
12
Not enough data
9.0
12
Revenue Sourcing and Forecasting
Not enough data
8.6
64
Not enough data
8.4
64
Not enough data
8.8
65
Not enough data
8.5
62
Not enough data
8.4
62
Not enough data
8.3
56
Not enough data
8.2
57
CRM Data Enrichment
Not enough data
8.1
62
Not enough data
8.4
60
Not enough data
8.2
58
Not enough data
8.0
61
Not enough data
8.5
55
Account Management
Not enough data
8.2
62
Not enough data
8.0
62
Not enough data
8.1
59
Not enough data
8.2
58
Not enough data
8.6
54
Not enough data
8.4
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
8.1
19
Not enough data
8.0
19
Territory Mapping
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Route Planning
Not enough data
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Sales Performance Management
Not enough data
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Presentation and Forms
Not enough data
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Integrations
Not enough data
8.1
155
Not enough data
8.5
156
Not enough data
8.1
155
Not enough data
8.1
154
Not enough data
8.8
157
Branding & Customizatio
Not enough data
8.1
150
Not enough data
8.2
153
Not enough data
8.3
153
Automatic Rules & Configurations
Not enough data
8.4
154
Not enough data
8.2
153
Not enough data
8.0
155
Agentic AI - Business Scheduling
Not enough data
8.4
32
Not enough data
8.3
33
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
167
Not enough data
8.5
172
Quota & Capacity Management - Sales Planning
Not enough data
8.4
169
Not enough data
8.4
176
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
58
Not enough data
8.5
57
Agentic AI - Lead Scoring
Not enough data
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.0
57
Attribution
Not enough data
8.9
452
Not enough data
8.9
456
Not enough data
8.6
436
Discovery
Not enough data
8.9
460
Not enough data
8.6
454
Not enough data
8.6
434
Management
Not enough data
8.5
422
Not enough data
8.6
442
Platform
Not enough data
8.6
433
Not enough data
8.6
433
Agentic AI - Sales Performance Management
Not enough data
8.5
76
Not enough data
8.6
75
Not enough data
8.5
77
Incentives
Not enough data
8.2
439
Not enough data
8.4
503
Not enough data
8.0
437
Not enough data
8.5
514
Personalization
Not enough data
8.6
484
Not enough data
8.8
561
Not enough data
8.9
594
Not enough data
8.6
537
Administrative
Not enough data
8.7
566
Not enough data
8.5
529
Not enough data
8.4
510
Agentic AI - Email Tracking
Not enough data
8.1
63
Not enough data
8.3
61
Not enough data
8.3
61
Not enough data
8.2
62
Not enough data
8.3
62
Not enough data
8.3
61
Not enough data
8.3
64
Analytics
Not enough data
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Customizations
Not enough data
8.7
621
Not enough data
8.5
590
Not enough data
8.6
625
Not enough data
8.4
570
Not enough data
8.4
597
Generative AI
Not enough data
7.5
291
Agentic AI - Sales Analytics
Not enough data
8.3
81
Not enough data
8.5
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.2
80
Data Sourcing
Not enough data
8.5
966
Not enough data
8.7
997
Not enough data
8.3
901
Not enough data
8.7
1029
Not enough data
8.6
961
Predictive Analytics
Not enough data
8.4
944
Not enough data
8.6
958
Not enough data
8.1
854
Not enough data
8.3
894
Sales Management
Not enough data
8.7
983
Not enough data
8.1
857
Not enough data
8.6
980
Not enough data
8.8
1048
Agentic AI - Outbound Call Tracking
Not enough data
8.5
39
Not enough data
8.5
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
44
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
188
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.6
39
Agentic AI - Sales Coaching
Not enough data
9.0
21
Not enough data
9.0
21
Not enough data
9.1
22
Not enough data
9.2
22
Training
Not enough data
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Feedback
Not enough data
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
228
Not enough data
8.7
200
Generative AI
Not enough data
7.6
72
Agentic AI - Sales Enablement
Not enough data
8.0
33
Not enough data
8.0
32
Not enough data
8.2
33
Content Management
Not enough data
8.3
352
Not enough data
8.1
343
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
336
Analytics
Not enough data
8.7
343
Not enough data
8.4
341
Not enough data
8.4
223
Not enough data
8.3
350
Learning Management - Sales Enablement
Not enough data
8.5
26
Not enough data
8.5
26
Not enough data
8.5
26
Revenue Enablement - Sales Enablement
Not enough data
8.3
25
Not enough data
8.3
28
Not enough data
9.0
27
Categories
Categories
Shared Categories
Kommo and Salesforce Sales Cloud are categorized as CRM
Unique Categories
Kommo has no unique categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.9%
Information Technology and Services
15.6%
Telecommunications
6.3%
Internet
6.3%
Education Management
6.3%
Other
43.8%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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