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At a Glance
Market Segments
Mid-Market (45.2% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
$9.00 1 user Per Month
Salesforce Platform
Star Rating
(3,785)4.5 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansSmartsheet
Star Rating
(21,368)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSalesforce Platform vs Smartsheet
When assessing the two solutions, reviewers found Salesforce Platform easier to use and set up. Reviewers also felt that Salesforce Platform was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that Salesforce Platform meets the needs of their business better than Smartsheet.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Platform is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Platform over Smartsheet.
Pricing
Entry-Level Pricing
Salesforce Platform
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Salesforce Platform
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.9
2,213
8.5
18,087
Ease of Use
8.5
2,977
8.4
18,325
Ease of Setup
8.4
1,773
8.3
10,119
Ease of Admin
8.5
764
8.5
7,594
Quality of Support
8.5
1,976
8.3
13,999
Has the product been a good partner in doing business?
8.8
761
8.6
7,044
Product Direction (% positive)
8.7
2,181
8.6
17,580
Features by Category
Tasks
Not enough data
8.7
10040
|
Verified
Not enough data
8.8
10046
|
Verified
Not enough data
8.5
9775
|
Verified
Not enough data
8.4
9452
|
Verified
Not enough data
8.1
9259
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9327
|
Verified
Not enough data
8.0
8791
|
Verified
Projects
Not enough data
8.6
9270
|
Verified
Not enough data
8.3
8621
|
Verified
Not enough data
8.2
8732
|
Verified
Not enough data
8.0
8650
|
Verified
Not enough data
8.2
8818
|
Verified
Not enough data
7.6
7592
|
Verified
Not enough data
8.0
8291
|
Verified
Not enough data
8.0
8850
|
Verified
Not enough data
7.8
7832
|
Verified
Not enough data
7.6
7436
|
Verified
Not enough data
7.6
7256
|
Verified
Resource Management
Not enough data
7.6
7731
|
Verified
Not enough data
7.6
7799
|
Verified
Not enough data
8.1
8430
|
Verified
Project Monitoring
Not enough data
7.8
7444
|
Verified
Not enough data
7.7
7553
|
Verified
Not enough data
8.2
8596
|
Verified
Generative AI
Not enough data
6.0
3055
Not enough data
6.1
3040
Agentic AI - Project Management
Not enough data
5.5
918
Not enough data
5.9
919
Not enough data
5.7
911
Not enough data
5.7
910
Not enough data
5.6
910
Not enough data
5.6
906
Not enough data
5.8
908
Portfolio Management
Not enough data
7.9
4811
Not enough data
8.5
5516
Not enough data
8.0
4997
Not enough data
7.7
4601
Project Management
Not enough data
8.2
5417
Not enough data
8.3
5494
Not enough data
7.7
4621
Resource Management
Not enough data
7.8
4752
Not enough data
7.8
4821
Not enough data
7.9
4771
Data & Analytics
Not enough data
8.0
4982
Not enough data
8.0
5160
Not enough data
8.2
5074
Not enough data
7.5
4444
Strategy - Project and Portfolio Management
Not enough data
6.7
2050
Not enough data
7.6
2081
Not enough data
7.9
2059
Not enough data
7.6
2057
Not enough data
7.8
2051
Not enough data
7.6
2051
Not enough data
7.2
2032
Not enough data
7.6
2046
Not enough data
7.5
2034
Not enough data
7.8
2039
Data Masking
9.5
14
Not enough data
9.5
14
Not enough data
9.4
14
Not enough data
9.6
14
Not enough data
8.9
14
Not enough data
Setup
Not enough data
8.3
5149
Not enough data
Feature Not Available
Not enough data
8.1
5015
Not enough data
8.5
5384
Management
Not enough data
Feature Not Available
Not enough data
8.1
4647
Not enough data
7.5
4363
Generative AI
Not enough data
6.3
1814
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Administration
9.0
286
Not enough data
8.8
275
Not enough data
9.3
299
Not enough data
9.0
298
Not enough data
9.2
300
Not enough data
9.0
287
Not enough data
Automation
9.0
319
Not enough data
8.9
310
Not enough data
9.0
317
Not enough data
Development
8.9
290
Not enough data
8.6
251
Not enough data
8.5
242
Not enough data
9.0
269
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
101
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
105
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.4
19
Not enough data
8.1
19
Not enough data
8.7
19
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
9.2
28
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
9.0
26
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
8.9
28
Not enough data
9.2
26
Not enough data
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Functionality
8.6
299
Not enough data
9.1
313
Not enough data
9.2
308
Not enough data
8.9
304
Not enough data
8.5
288
Not enough data
9.1
309
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
8.9
6
Not enough data
8.1
7
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
7.2
6
Not enough data
7.2
6
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.1
6
Not enough data
6.9
6
Not enough data
Task Creation
Not enough data
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Task Management
Not enough data
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Generative AI
Not enough data
6.2
2411
Not enough data
6.2
2413
Functionality
8.7
75
Not enough data
8.7
76
Not enough data
9.0
78
Not enough data
8.8
75
Not enough data
9.3
76
Not enough data
9.1
78
Not enough data
Type
8.7
73
Not enough data
8.8
74
Not enough data
Reporting
8.9
73
Not enough data
8.9
74
Not enough data
9.0
14
Not enough data
9.5
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.6
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.5
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.8
13
Not enough data
7.6
13
Not enough data
7.8
13
Not enough data
Automation
Not enough data
8.5
4242
Not enough data
8.3
4197
Not enough data
8.1
3928
Administration
Not enough data
8.2
4097
Not enough data
8.1
3880
Not enough data
8.8
4095
Project management
Not enough data
8.7
4162
Not enough data
8.2
3890
Not enough data
8.6
4173
Not enough data
8.3
4021
Not enough data
8.4
3942
Not enough data
8.0
3619
Not enough data
8.3
4060
Workload
Not enough data
8.0
3690
Not enough data
8.3
3931
Not enough data
8.0
3734
Not enough data
7.9
3549
Communication & Collaboration
Not enough data
8.1
3719
Not enough data
8.3
3914
Not enough data
8.8
4109
Cost Management
Not enough data
7.7
3424
Not enough data
7.8
3418
Not enough data
7.5
3229
Integration
Not enough data
7.4
3271
Not enough data
7.4
3321
Not enough data
7.4
3352
Generative AI
Not enough data
6.5
1651
Not enough data
6.5
1657
Agentic AI - Work Management
Not enough data
5.8
361
Not enough data
6.0
360
Not enough data
5.8
360
Not enough data
5.8
358
Communication
Not enough data
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7178
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Controls
Not enough data
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Project Management
Not enough data
8.8
7420
Not enough data
8.7
7293
Not enough data
8.6
7158
Not enough data
7.9
6145
Remote Collaboration
Not enough data
8.4
6555
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2270
Not enough data
6.3
2274
Agentic AI - Project Collaboration
Not enough data
5.7
426
Not enough data
5.6
426
Management
9.3
70
Not enough data
9.4
70
Not enough data
9.2
70
Not enough data
Functionality
9.4
71
Not enough data
9.4
70
Not enough data
9.5
71
Not enough data
Processes
9.2
71
Not enough data
9.4
71
Not enough data
9.3
71
Not enough data
Functionality
8.0
70
Not enough data
8.5
68
Not enough data
8.7
68
Not enough data
8.5
68
Not enough data
Data Control
8.6
67
Not enough data
8.6
68
Not enough data
9.0
68
Not enough data
Agentic AI - Drag and Drop App Builder
9.1
24
Not enough data
9.0
24
Not enough data
8.8
24
Not enough data
Functionality
9.1
130
Not enough data
8.8
130
Not enough data
8.8
128
Not enough data
9.2
128
Not enough data
8.7
128
Not enough data
8.8
128
Not enough data
9.1
128
Not enough data
Functionality
9.2
34
Not enough data
9.0
34
Not enough data
9.1
34
Not enough data
8.7
33
Not enough data
Support
9.3
33
Not enough data
9.0
33
Not enough data
9.3
33
Not enough data
Agentic AI - AI Code Generation
8.9
21
Not enough data
8.8
21
Not enough data
8.7
21
Not enough data
8.9
21
Not enough data
8.7
22
Not enough data
Agentic AI - Software Testing
9.0
24
Not enough data
8.9
24
Not enough data
9.0
24
Not enough data
Application Design
8.6
235
Not enough data
8.7
232
Not enough data
8.7
255
Not enough data
8.7
245
Not enough data
8.9
265
Not enough data
Data Control
8.9
262
Not enough data
8.8
264
Not enough data
9.2
262
Not enough data
Publishing
8.9
241
Not enough data
8.9
249
Not enough data
8.9
238
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
50
Not enough data
9.2
49
Not enough data
9.0
49
Not enough data
Development
8.7
563
Not enough data
8.6
552
Not enough data
8.7
509
Not enough data
8.6
548
Not enough data
8.6
508
Not enough data
Database
9.0
544
Not enough data
8.8
601
Not enough data
8.5
489
Not enough data
8.6
550
Not enough data
8.6
581
Not enough data
Infrastructure
8.5
550
Not enough data
8.1
519
Not enough data
9.1
573
Not enough data
User Interface Design
8.5
139
|
Verified
Not enough data
8.7
157
|
Verified
Not enough data
8.8
158
|
Verified
Not enough data
9.1
156
|
Verified
Not enough data
Data Control
9.0
153
|
Verified
Not enough data
8.9
158
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
Publishing
8.8
147
|
Verified
Not enough data
9.0
152
Not enough data
8.9
149
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.7
39
Not enough data
8.8
39
Not enough data
8.6
39
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Salesforce Platform and Smartsheet share no categories
Unique Categories
Salesforce Platform is categorized as Application Development Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, Identity and Access Management (IAM), Cloud Platform as a Service (PaaS), DevOps Platforms, and AI Code Generation
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Salesforce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
7.0%
Non-Profit Organization Management
4.0%
Marketing and Advertising
3.3%
Other
60.4%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
PP
Need to learn CRM data model and OOB functionality of the Salesforce CRM . Also better to start Salesforce Flow learning .Read more
How do I add an account to Salesforce Authenticator?
2 Comments
BC
You can open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take...Read more
What all functionalities can be used via Salesforce?
2 Comments
CB
Salesforce redefines the way businesses connect with customers through service, marketing, and sales by creating a more meaningful relationship.
It has...Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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