Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Rilla 
Featured Products
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (48.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
No pricing available
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,664)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansRilla
Star Rating
(45)4.8 out of 5
Market Segments
Small-Business (48.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about RillaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a robust choice for mid-market companies.
- Users say Rilla stands out for its ability to facilitate non-biased feedback for sales reps, allowing managers to coach their teams effectively. This feature is particularly valuable for small businesses looking to improve their sales processes quickly and efficiently.
- Reviewers mention that Agentforce Sales has a more extensive user base, reflected in its high G2 Score and over 24,000 reviews. This broad adoption suggests a proven track record, which can be reassuring for potential users considering long-term investment.
- According to verified reviews, Rilla users highlight its in-depth conversation tracking, which provides insights into sales interactions that were previously difficult to monitor. This capability allows for immediate corrections and improvements, making it a strong tool for coaching.
- Users report that while Agentforce Sales offers a comprehensive suite of features, some find it challenging to navigate due to its complexity. In contrast, Rilla is praised for its ease of use and straightforward setup, making it more accessible for teams without extensive technical expertise.
- Reviewers note that Agentforce Sales provides valuable real-time insights and reporting capabilities, which help teams maintain a close relationship with clients. This feature is particularly beneficial for larger organizations that require detailed performance tracking and analytics.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Rilla
No pricing availableFree Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Rilla
No trial information availableRatings
Meets Requirements
8.8
14,083
9.4
24
Ease of Use
8.2
18,071
9.0
24
Ease of Setup
7.8
9,010
9.1
16
Ease of Admin
7.9
4,491
9.1
11
Quality of Support
8.1
12,290
9.4
24
Has the product been a good partner in doing business?
8.4
4,456
9.4
12
Product Direction (% positive)
8.3
13,724
10.0
24
Features by Category
Sales Force Automation
8.8
9589
|
Verified
Not enough data
8.3
6401
|
Verified
Not enough data
8.7
9311
|
Verified
Not enough data
8.3
9535
|
Verified
Not enough data
8.0
7327
|
Verified
Not enough data
8.2
7624
|
Verified
Not enough data
8.0
6765
|
Verified
Not enough data
8.1
6669
|
Verified
Not enough data
8.3
7416
|
Verified
Not enough data
Marketing Automation
8.0
6681
|
Verified
Not enough data
8.1
7001
|
Verified
Not enough data
8.5
8112
|
Verified
Not enough data
7.9
5431
Not enough data
Customer Support
8.3
6835
|
Verified
Not enough data
8.1
6390
|
Verified
Not enough data
8.2
6792
|
Verified
Not enough data
8.0
5502
|
Verified
Not enough data
8.2
5993
|
Verified
Not enough data
Reporting & Analytics
8.5
9023
|
Verified
Not enough data
8.5
9188
|
Verified
Not enough data
8.2
7477
|
Verified
Not enough data
Mobile & Social
7.9
5630
|
Verified
Not enough data
7.8
5250
|
Verified
Not enough data
7.7
6108
|
Verified
Not enough data
Platform
8.5
3662
|
Verified
Not enough data
8.5
3667
|
Verified
Not enough data
8.6
3636
|
Verified
Not enough data
8.4
2901
|
Verified
Not enough data
8.5
3181
|
Verified
Not enough data
8.1
3199
|
Verified
Not enough data
8.7
3652
|
Verified
Not enough data
8.1
3030
Not enough data
Integration
8.5
2604
|
Verified
Not enough data
8.5
3091
|
Verified
Not enough data
8.5
2909
|
Verified
Not enough data
Generative AI
7.6
892
Not enough data
Agentic AI - CRM
7.9
273
Not enough data
7.9
251
Not enough data
8.2
262
Not enough data
8.0
241
Not enough data
8.0
243
Not enough data
8.1
258
Not enough data
8.2
256
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
Not enough data
8.8
297
Not enough data
8.8
320
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
347
Not enough data
8.8
342
Not enough data
Performance Analysis
8.4
285
Not enough data
8.8
309
Not enough data
Sales Analysis
8.4
284
Not enough data
8.8
303
Not enough data
Generative AI
8.5
125
Not enough data
8.5
125
Not enough data
Agentic AI - AI Sales Assistant
9.2
29
Not enough data
9.1
29
Not enough data
8.9
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.3
29
Not enough data
Integrated Workflows
8.7
523
Not enough data
8.5
514
Not enough data
8.1
468
Not enough data
8.1
462
Not enough data
8.9
526
Not enough data
8.4
470
Not enough data
8.6
482
Not enough data
Repeatability and Reportability
8.4
484
Not enough data
8.7
503
Not enough data
8.7
500
Not enough data
8.3
484
Not enough data
7.8
416
Not enough data
AI and Automation
8.5
464
Not enough data
8.4
473
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
416
Not enough data
Generative AI
7.4
270
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.3
59
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.7
67
Not enough data
8.5
69
Not enough data
8.8
69
Not enough data
8.5
64
Not enough data
8.5
66
Not enough data
8.3
58
Not enough data
8.2
59
Not enough data
CRM Data Enrichment
8.1
64
Not enough data
8.4
63
Not enough data
8.2
60
Not enough data
8.1
65
Not enough data
8.5
57
Not enough data
Account Management
8.3
64
Not enough data
8.1
64
Not enough data
8.1
61
Not enough data
8.3
60
Not enough data
8.6
56
Not enough data
8.4
57
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.9
21
Not enough data
8.2
21
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.2
22
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.5
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.4
30
Not enough data
8.5
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
159
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
155
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
35
Not enough data
Sales Performance Features - Sales Planning
8.5
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.7
172
Not enough data
8.6
171
Not enough data
8.8
167
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.6
56
Not enough data
Agentic AI - Lead Scoring
7.9
56
Not enough data
8.2
55
Not enough data
8.0
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
437
Not enough data
Discovery
8.9
463
Not enough data
8.6
456
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
Not enough data
8.4
503
Not enough data
8.0
436
Not enough data
8.6
514
Not enough data
Personalization
8.6
485
Not enough data
8.8
563
Not enough data
8.9
595
Not enough data
8.6
537
Not enough data
Administrative
8.7
566
Not enough data
8.5
528
Not enough data
8.4
510
Not enough data
Agentic AI - Email Tracking
8.2
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.3
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.4
64
Not enough data
Analytics
8.3
569
Not enough data
8.4
578
Not enough data
8.3
592
Not enough data
Customizations
8.7
624
Not enough data
8.5
594
Not enough data
8.6
627
Not enough data
8.4
572
Not enough data
8.4
599
Not enough data
Generative AI
7.5
291
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
80
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
80
Not enough data
Data Sourcing
8.5
969
Not enough data
8.7
1000
Not enough data
8.3
903
Not enough data
8.7
1032
Not enough data
8.6
963
Not enough data
Predictive Analytics
8.4
949
Not enough data
8.6
964
Not enough data
8.1
856
Not enough data
8.3
897
Not enough data
Sales Management
8.7
987
Not enough data
8.1
859
Not enough data
8.6
983
Not enough data
8.8
1052
Not enough data
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Training
8.8
259
9.6
12
8.8
251
9.6
17
8.5
210
10.0
10
8.5
245
10.0
8
Feedback
8.8
240
9.9
15
8.6
235
9.3
12
8.6
216
9.4
11
8.6
203
9.2
13
8.8
227
9.6
13
8.9
230
9.4
11
8.7
201
9.8
9
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
227
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Rilla are categorized as Sales Coaching
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue AI Platforms
Rilla has no unique categories
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rilla
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Construction
50.0%
Renewables & Environment
12.5%
Retail
9.4%
Real Estate
9.4%
Oil & Energy
3.1%
Other
15.6%
Alternatives
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
Rilla has no discussions with answers
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