Compare ProcessMaker and Smartsheet 
At a Glance
Market Segments
Mid-Market (40.7% of reviews)
Mid-Market (41.2% of reviews)
Entry-Level Pricing
Contact Us Per Year
$9.00 1 user Per Month
ProcessMaker
Star Rating
(305)4.3 out of 5
Market Segments
Mid-Market (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSmartsheet
Star Rating
(21,773)4.4 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in collaboration features, with users appreciating its real-time updates and intuitive drag-and-drop functionality for reordering tasks. This flexibility makes it a favorite for project tracking and task management.
- Users say that ProcessMaker offers a high degree of flexibility, allowing users to run test processes before finalizing them. This feature is particularly beneficial for those looking to ensure their workflows are effective before implementation.
- Reviewers mention that Smartsheet's dashboards and reporting capabilities are highly valued, making it easier for teams to align and share progress with stakeholders. This aspect is crucial for maintaining transparency and accountability in project management.
- According to verified reviews, ProcessMaker is frequently updated with new features, including AI enhancements that simplify the process of building business automation for users with limited coding skills. This ongoing development is a strong point for users looking for a modern solution.
- G2 reviewers highlight that Smartsheet's ease of setup is a significant advantage, with many users finding the onboarding process straightforward and user-friendly. This can lead to quicker adoption and productivity gains for teams.
- Users express concerns about the limited number of recent reviews for ProcessMaker, which may indicate a lack of current user engagement or satisfaction compared to Smartsheet, which has a robust volume of recent feedback reflecting its ongoing popularity and reliability.
Pricing
Entry-Level Pricing
ProcessMaker
Professional
Contact Us
Per Year
- Scale your workflow automations across your entire organization
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
ProcessMaker
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.6
246
8.5
18,344
Ease of Use
8.6
251
8.4
18,594
Ease of Setup
7.8
180
8.3
10,361
Ease of Admin
8.1
174
8.5
7,793
Quality of Support
8.2
226
8.3
14,196
Has the product been a good partner in doing business?
8.3
166
8.6
7,244
Product Direction (% positive)
8.2
244
8.6
17,805
Features by Category
Tasks
Not enough data
8.7
10111
|
Verified
Not enough data
8.8
10115
|
Verified
Not enough data
8.5
9821
|
Verified
Not enough data
8.4
9499
|
Verified
Not enough data
8.1
9294
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9358
|
Verified
Not enough data
8.0
8817
|
Verified
Projects
Not enough data
8.6
9331
|
Verified
Not enough data
8.3
8650
|
Verified
Not enough data
8.2
8770
|
Verified
Not enough data
8.0
8686
|
Verified
Not enough data
8.2
8895
|
Verified
Not enough data
7.6
7611
|
Verified
Not enough data
8.0
8319
|
Verified
Not enough data
8.1
8890
|
Verified
Not enough data
7.8
7849
|
Verified
Not enough data
7.6
7456
|
Verified
Not enough data
7.6
7274
|
Verified
Resource Management
Not enough data
7.6
7748
|
Verified
Not enough data
7.6
7817
|
Verified
Not enough data
8.1
8460
|
Verified
Project Monitoring
Not enough data
7.8
7467
|
Verified
Not enough data
7.7
7576
|
Verified
Not enough data
8.2
8690
|
Verified
Generative AI
Not enough data
6.0
3066
Not enough data
6.1
3051
Agentic AI - Project Management
Not enough data
5.6
927
Not enough data
5.9
927
Not enough data
5.8
942
Not enough data
5.7
917
Not enough data
5.7
916
Not enough data
5.6
914
Not enough data
5.8
917
Portfolio Management
Not enough data
7.9
4816
Not enough data
8.5
5528
Not enough data
8.0
5005
Not enough data
7.7
4606
Project Management
Not enough data
8.2
5424
Not enough data
8.3
5501
Not enough data
7.7
4627
Resource Management
Not enough data
7.8
4756
Not enough data
7.8
4827
Not enough data
7.9
4779
Data & Analytics
Not enough data
8.0
4992
Not enough data
8.0
5167
Not enough data
8.1
5079
Not enough data
7.5
4449
Strategy - Project and Portfolio Management
Not enough data
6.7
2052
Not enough data
7.6
2085
Not enough data
7.9
2065
Not enough data
7.6
2059
Not enough data
7.8
2054
Not enough data
7.6
2055
Not enough data
7.2
2035
Not enough data
7.6
2048
Not enough data
7.5
2037
Not enough data
7.8
2043
Setup
8.3
71
8.3
5165
8.4
71
Feature Not Available
8.1
71
8.1
5026
8.3
72
8.5
5410
Management
7.9
67
Feature Not Available
8.5
67
8.1
4660
8.5
66
7.5
4373
Generative AI
7.4
12
6.3
1819
Agentic AI - Workflow Management
Not enough data
5.9
407
Not enough data
5.9
408
Not enough data
5.9
405
Not enough data
5.9
400
Not enough data
5.9
399
Not enough data
5.9
401
Not enough data
6.2
404
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1038
Not enough data
8.7
1228
Not enough data
8.5
1169
Not enough data
8.0
1006
Not enough data
8.6
1167
Not enough data
8.7
1194
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1239
Not enough data
8.6
1118
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1034
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.2
46
Not enough data
5.0
45
Other Features
Not enough data
7.9
988
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7323
Not enough data
8.8
7406
Not enough data
8.3
6932
Not enough data
7.8
6122
Task Management
Not enough data
8.5
7075
Not enough data
8.5
6984
Not enough data
8.1
6641
Not enough data
8.2
6469
Generative AI
Not enough data
6.2
2416
Not enough data
6.2
2418
Automation
Not enough data
8.5
4258
Not enough data
8.3
4210
Not enough data
8.1
3945
Administration
Not enough data
8.2
4108
Not enough data
8.1
3887
Not enough data
8.8
4108
Project management
Not enough data
8.7
4174
Not enough data
8.2
3899
Not enough data
8.6
4185
Not enough data
8.3
4035
Not enough data
8.4
3954
Not enough data
8.0
3628
Not enough data
8.3
4077
Workload
Not enough data
8.0
3700
Not enough data
8.3
3945
Not enough data
8.0
3742
Not enough data
7.9
3558
Communication & Collaboration
Not enough data
8.1
3727
Not enough data
8.3
3925
Not enough data
8.8
4124
Cost Management
Not enough data
7.7
3432
Not enough data
7.8
3425
Not enough data
7.5
3236
Integration
Not enough data
7.4
3278
Not enough data
7.4
3329
Not enough data
7.4
3360
Generative AI
Not enough data
6.5
1656
Not enough data
6.5
1662
Agentic AI - Work Management
Not enough data
5.8
364
Not enough data
6.0
363
Not enough data
5.8
362
Not enough data
5.9
360
Communication
Not enough data
7.2
5667
Not enough data
7.6
6050
Not enough data
7.5
5807
Not enough data
7.7
5833
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7189
Not enough data
8.4
7129
Not enough data
8.0
6874
Not enough data
7.8
6099
Controls
Not enough data
8.0
6472
Not enough data
7.6
5490
Not enough data
8.2
6806
Not enough data
Feature Not Available
Not enough data
7.9
6088
Project Management
Not enough data
8.8
7432
Not enough data
8.7
7304
Not enough data
8.6
7170
Not enough data
7.9
6153
Remote Collaboration
Not enough data
8.4
6564
Not enough data
8.5
6744
Not enough data
8.4
6633
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2275
Not enough data
6.3
2280
Agentic AI - Project Collaboration
Not enough data
5.7
428
Not enough data
5.6
430
Digital Workflows
8.9
30
|
Verified
Not enough data
8.3
30
|
Verified
Not enough data
8.1
29
|
Verified
Not enough data
Forms
8.3
28
|
Verified
Not enough data
8.3
26
|
Verified
Not enough data
8.2
26
|
Verified
Not enough data
Automation
8.7
31
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
8.4
30
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
8.4
18
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
9.0
18
|
Verified
Not enough data
Field Tools
7.8
13
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
8.2
15
|
Verified
Not enough data
7.9
14
|
Verified
Not enough data
6.5
13
|
Verified
Not enough data
8.2
15
Not enough data
Back Office Tools
8.4
18
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
7.4
16
|
Verified
Not enough data
Generative AI
6.5
14
Not enough data
6.5
14
Not enough data
Process Management
8.6
169
Not enough data
8.4
160
Not enough data
8.4
159
Not enough data
7.4
33
Not enough data
8.1
43
Not enough data
7.7
39
Not enough data
8.6
43
Not enough data
Customization
8.3
166
Not enough data
8.8
177
Not enough data
8.4
160
Not enough data
7.7
158
Not enough data
7.9
159
Not enough data
Collaboration
8.4
161
Not enough data
8.3
156
Not enough data
8.7
168
Not enough data
8.8
173
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.8
48
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Strategic Planning - Strategic Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Strategic Management - Strategic Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis - Strategic Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Strategic Portfolio Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProcessMaker and Smartsheet are categorized as Workflow Management
Unique Categories
ProcessMaker is categorized as Digital Process Automation (DPA), Mobile Forms Automation, Business Process Management, and Intelligent Document Processing (IDP)
Smartsheet is categorized as Work Management, Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Project and Portfolio Management, Task Management, Project Management, and Strategic Portfolio Management
Reviews
Reviewers' Company Size
ProcessMaker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.5%
Financial Services
8.4%
Banking
7.6%
Telecommunications
5.8%
Higher Education
4.7%
Other
64.0%
Information Technology and Services
7.6%
Construction
7.3%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
Does process maker have an integration with Google Docs?
2 Comments
RA
I saw a webinar about a year ago which showed very cool integration to google mail and tasks on the Enterprise version. I haven't seen anything on Google...Read more
What are the three key components of a BPM system?
1 Comment
JS
BPM (Business Process Management) tools are designed to help companies manage their workflows by providing a platform where Project Managers...Read more
Does this integrate with SAP B1?
1 Comment
AV
Yes, ProcessMaker can integrate with any other third party system using REST API's. Can you share with us your contact information in order to set up a call...Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
MT
This is a question that begs more context. What are you looking to have that Smartsheet does not provide? Conversely, anytime you choose a tool, you need to...Read more
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