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Compare PowerReviews and Reputation 
Featured Products
At a Glance
Market Segments
Mid-Market (42.0% of reviews)
Mid-Market (45.1% of reviews)
Entry-Level Pricing
Custom Monthly
No pricing available
PowerReviews
Star Rating
(200)4.4 out of 5
Market Segments
Mid-Market (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Monthly
Learn more about PowerReviewsReputation
Star Rating
(2,388)4.6 out of 5
Market Segments
Mid-Market (45.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PowerReviews excels in providing an intuitive dashboard with advanced insights and analytics capabilities, which helps users understand product performance effectively. This feature is particularly praised for its seamless integration with third-party applications, enhancing workflow efficiency.
- Users say that Reputation shines in its ability to centralize customer ratings and reviews from various platforms like Facebook and Google. The real-time review monitoring system is highlighted for its effectiveness in delivering timely alerts and analytical reports, ensuring businesses can maintain their reputation proactively.
- Reviewers mention that while PowerReviews has a strong focus on gathering comprehensive customer feedback, some users find it challenging to match their specific workflow needs, indicating potential configuration hurdles during setup.
- According to verified reviews, Reputation is recognized for its robust tracking of customer reviews and feedback, which helps businesses stay on top of their reputation management. Users appreciate the timely notifications for new reviews, allowing for quick responses and engagement.
- Users highlight that PowerReviews offers a flexible collection form that assists in capturing detailed client information, which is beneficial for building credibility and fostering conversations with buyers. However, some users feel that the overall user experience could be improved compared to Reputation.
- G2 reviewers note that while both platforms have their strengths, Reputation generally receives higher satisfaction ratings, particularly in ease of use and setup, making it a more favorable choice for users looking for a straightforward implementation process.
Pricing
Entry-Level Pricing
PowerReviews
All Plans
Custom
Monthly
Comprehensive plans catered to the needs of businesses of all sizes.
Reputation
No pricing availableFree Trial
PowerReviews
No trial information availableReputation
No trial information availableRatings
Meets Requirements
8.6
155
9.1
1,945
Ease of Use
8.4
155
9.0
1,986
Ease of Setup
8.1
93
8.7
1,104
Ease of Admin
8.5
95
8.9
876
Quality of Support
9.0
155
8.9
1,735
Has the product been a good partner in doing business?
9.0
95
8.9
874
Product Direction (% positive)
8.6
144
8.9
1,920
Features by Category
Social Analytics
Not enough data
8.3(won by default)
235
Not enough data
8.5(won by default)
239
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
188
Reports & Dashboards
Not enough data
8.7(won by default)
250
Not enough data
8.8(won by default)
247
Not enough data
8.7(won by default)
232
Not enough data
8.2(won by default)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.2
298
|
Verified
Not enough data
8.3
302
|
Verified
Not enough data
8.0
302
Not enough data
8.1
320
|
Verified
Performance
Not enough data
8.4
345
|
Verified
Not enough data
8.7
369
|
Verified
Local Search Optimization
Not enough data
8.9
146
Not enough data
8.8
161
|
Verified
Not enough data
9.1
176
Not enough data
9.3
186
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
237
Content & Collaboration
Not enough data
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Social Management
Not enough data
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Collection
8.4
33
|
Verified
7.0
23
8.5
39
|
Verified
8.0
23
8.2
34
|
Verified
7.6
23
8.7
40
|
Verified
8.3
23
8.4
35
|
Verified
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
8.8
40
|
Verified
7.3
22
8.6
40
|
Verified
7.3
22
8.4
36
|
Verified
7.4
22
Use Cases
8.8
39
|
Verified
7.3
21
8.6
34
|
Verified
7.4
20
8.5
35
|
Verified
7.5
20
Administration
7.7
28
|
Verified
6.0
20
8.3
32
|
Verified
7.6
20
8.4
38
|
Verified
7.9
21
8.8
38
|
Verified
7.8
20
8.1
26
|
Verified
6.0
20
Display Options
8.4
33
|
Verified
6.9
19
8.7
32
|
Verified
6.6
19
8.2
36
|
Verified
6.9
18
Feature Not Available
7.1
19
Generative AI
Feature Not Available
6.6
18
Monitoring & Listening
Not enough data
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Visual UGC
7.4
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Integrations
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Support
7.6
7
Not enough data
6.7
7
Not enough data
Performance
7.6
7
Not enough data
7.4
7
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Channels
Not enough data
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Insight
Not enough data
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.0
1042
|
Verified
Not enough data
8.6
932
Not enough data
8.8
1001
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.6
916
|
Verified
Not enough data
9.1
1121
|
Verified
Media Monitoring
Not enough data
8.6
960
|
Verified
Not enough data
8.6
942
|
Verified
Not enough data
8.5
879
In-House Management
Not enough data
Feature Not Available
Not enough data
8.5
847
Generative AI
Not enough data
7.9
393
Agentic AI - Online Reputation Management
Not enough data
6.7
32
Not enough data
6.6
31
Not enough data
6.7
32
Not enough data
6.8
32
Not enough data
6.8
32
Not enough data
7.0
30
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PowerReviews and Reputation are categorized as Review Management
Unique Categories
PowerReviews is categorized as User-Generated Content and Digital Product Sampling
Reputation is categorized as Multi-Location Marketing Platforms, Experience Management, Competitive Intelligence, Local Listing Management, Local SEO, Social Customer Service, Online Reputation Management, Social Media Analytics, Social Media Suites, Social Media Management, and Social Media Listening Tools
Reviews
Reviewers' Company Size
PowerReviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.0%
Consumer Goods
15.0%
Apparel & Fashion
6.0%
Food & Beverages
5.5%
Cosmetics
4.0%
Other
38.5%
Automotive
27.8%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.3%
Discussions
How do you deal with management that instructs you to suppress negative reviews?
2 Comments
KB
Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not...Read more
How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?
1 Comment
PT
Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation...Read more
How do we integrate other media rich platforms like IG into the PR environment?
1 Comment
Official Response from PowerReviews
Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it...Read more
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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