# How do you deal with management that instructs you to suppress negative reviews?

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##### Post Metadata
- Posted at: over 5 years ago
- Author title: Content Marketer for Engagement and SEO



## Comments
### Comment 1

Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not editing out the bad). Your response to bad reviews can show you as responsive, knowledgeable and involved. Lots of blogs on how to respond, but it should provide helpful info for future customers while attending to the OP.

##### Comment Metadata
- Posted at: about 5 years ago
- Author title: Sr. Product Owner, Ecommerce & DX Manager



### Comment 2

Hi Ann! Apologies for the delayed response. We've got a solid blog that has some tips on how to handle these discussions internally. The short answer is...negative reviews are often times a good thing. https://www.powerreviews.com/blog/3-ways-to-leverage-negative-reviews/

Let us know your thoughts!

##### Comment Metadata
- Posted at: over 5 years ago




## Related Product
[PowerReviews](https://www.g2.com/products/powerreviews/reviews)

## Related Category
[Review Management](https://www.g2.com/categories/review-management-software)

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