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Compare Otter.ai and Swit 
Featured Products
At a Glance
Market Segments
Small-Business (73.7% of reviews)
Small-Business (49.6% of reviews)
Entry-Level Pricing
Free 1 User
Free
Otter.ai
Star Rating
(446)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSwit
Star Rating
(362)4.7 out of 5
Market Segments
Small-Business (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 6 pricing plansOtter.ai vs Swit
When assessing the two solutions, reviewers found them equally easy to use. However, Swit is easier to set up and administer. Reviewers also preferred doing business with Swit overall.
- Reviewers felt that Swit meets the needs of their business better than Otter.ai.
- When comparing quality of ongoing product support, reviewers felt that Swit is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Otter.ai over Swit.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Otter.ai
Free Trial is available
Swit
Free Trial is available
Ratings
Meets Requirements
8.7
374
8.8
247
Ease of Use
9.0
379
9.0
248
Ease of Setup
9.0
273
9.2
76
Ease of Admin
8.6
89
9.0
73
Quality of Support
8.4
240
9.0
232
Has the product been a good partner in doing business?
8.6
82
8.9
67
Product Direction (% positive)
8.8
363
8.6
218
Features by Category
Tasks
Not enough data
9.0
158
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
8.8
160
|
Verified
Not enough data
8.9
152
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
152
|
Verified
Not enough data
8.5
94
Projects
Not enough data
8.6
143
Not enough data
Feature Not Available
Not enough data
8.1
125
|
Verified
Not enough data
8.5
142
|
Verified
Not enough data
8.5
140
Not enough data
Feature Not Available
Not enough data
8.3
133
|
Verified
Not enough data
8.2
121
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Resource Management
Not enough data
8.4
125
Not enough data
8.4
130
Not enough data
8.6
142
Project Monitoring
Not enough data
8.2
101
Not enough data
Feature Not Available
Not enough data
8.8
124
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
9.0
102
8.9
11
8.7
104
8.2
11
8.3
104
Business Instant Messaging
Feature Not Available
6.8
42
Feature Not Available
6.8
44
Business Instant Messaging
8.2
11
8.1
97
8.3
12
9.1
101
8.5
11
9.0
53
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Not enough data
Agent Performance Management
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Not enough data
Generative AI
8.7
78
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goal Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Voice
8.5
184
Not enough data
8.0
195
Not enough data
Transcription
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Not enough data
Editing
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Not enough data
Integration
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Not enough data
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Workload
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Communication & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
9.1
58
Not enough data
9.0
57
Not enough data
Feature Not Available
Not enough data
9.1
47
Not enough data
8.6
12
Content & Documents
Not enough data
8.9
60
Not enough data
8.7
56
Not enough data
8.7
57
Not enough data
8.3
45
Controls
Not enough data
8.3
11
Not enough data
8.8
49
Not enough data
9.0
52
Not enough data
8.3
49
Not enough data
Feature Not Available
Project Management
Not enough data
9.0
57
Not enough data
8.8
56
Not enough data
8.9
54
Not enough data
8.7
49
Remote Collaboration
Not enough data
8.8
7
Not enough data
8.8
55
Not enough data
8.8
55
Not enough data
8.7
39
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
178
Not enough data
8.0
175
Not enough data
8.4
176
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.7
169
Not enough data
8.7
174
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
65
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
63
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Swit are categorized as Business Instant Messaging
Unique Categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Swit is categorized as Project Management, Objectives and Key Results (OKR), Project Collaboration, Task Management, Work Management, and Workflow Management
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Swit
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.4%
Computer Software
11.4%
Consulting
7.1%
Information Technology and Services
7.1%
Higher Education
5.0%
Other
58.1%
Airlines/Aviation
16.4%
Computer Software
8.9%
Information Technology and Services
7.5%
Marketing and Advertising
5.8%
Graphic Design
4.9%
Other
56.5%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
When is the dark mode in pc possible?
2 Comments
DW
Has this been released? We are planning to migrate to Swit from Slack / TrelloRead more
How do I create folders from my phone and not the computer app?
2 Comments
JK
Hi Lokesh,
Thanks for the inquiry and your continued support for Swit. Unfortunately, creating a folder isn't supported on any mobile operating systems at...Read more
Is there a way to mark it according to the priority of work or how to make it easier to express the process of the project?
2 Comments
JK
Hi Jeonghyun,
Thanks for your question and continued support for Swit. You can certainly mark the task priority on the task detail page. In all five...Read more
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