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At a Glance
Market Segments
Small-Business (69.9% of reviews)
Small-Business (90.7% of reviews)
Entry-Level Pricing
Free
Free Per Month
Notion
Star Rating
(8,967)4.6 out of 5
Market Segments
Small-Business (69.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansTidio
Star Rating
(1,851)4.7 out of 5
Market Segments
Small-Business (90.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plansNotion vs Tidio
When assessing the two solutions, reviewers found Tidio easier to use, set up, and administer. Reviewers also preferred doing business with Tidio overall.
- Reviewers felt that Tidio meets the needs of their business better than Notion.
- When comparing quality of ongoing product support, reviewers felt that Tidio is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Notion over Tidio.
Pricing
Entry-Level Pricing
Notion
Free
Free
For individuals to organize personal projects and life
- Free for individual usage
- Basic forms
- Basic sites
Tidio
Free
Free
Per Month
For solo entrepreneurs. Free forever. No credit card requried.
- 50 Handled Conversations
- Live Chat
- Help Desk
Free Trial
Notion
Free Trial is available
Tidio
Free Trial is available
Ratings
Meets Requirements
8.8
6,990
9.1
1,300
Ease of Use
8.3
7,122
9.3
1,318
Ease of Setup
8.2
3,172
9.2
1,058
Ease of Admin
8.4
1,706
9.2
946
Quality of Support
8.5
4,935
9.2
1,134
Has the product been a good partner in doing business?
8.9
1,574
9.2
896
Product Direction (% positive)
9.4
7,056
9.2
1,168
Features by Category
Ticket and Case Management
Not enough data
8.5
83
Not enough data
8.4
81
Not enough data
8.4
87
Not enough data
8.6
88
Not enough data
7.9
71
Not enough data
8.6
80
Not enough data
8.2
75
Not enough data
8.4
75
Generative AI
Not enough data
7.2
46
Not enough data
6.9
44
Agentic AI - Help Desk
Not enough data
7.0
15
Not enough data
7.1
15
Not enough data
7.0
15
Communication Channels
Not enough data
8.7
80
Not enough data
8.7
78
Not enough data
9.2
87
Not enough data
8.0
73
Not enough data
7.2
68
Platform
Not enough data
8.8
104
Not enough data
8.9
717
|
Verified
Not enough data
9.0
108
Not enough data
8.7
110
Not enough data
8.1
93
Not enough data
8.8
106
Tasks
8.7
3635
Not enough data
8.3
3569
Not enough data
8.6
3653
Not enough data
8.9
3761
Not enough data
7.7
3034
Not enough data
7.4
2825
Not enough data
8.4
3549
Not enough data
7.5
3174
Not enough data
Projects
8.8
3463
Not enough data
8.3
3084
Not enough data
7.4
2498
Not enough data
8.1
3300
Not enough data
8.5
3206
Not enough data
7.4
2555
Not enough data
7.8
2679
Not enough data
8.3
3371
Not enough data
7.2
2324
Not enough data
7.5
2586
Not enough data
7.7
2490
Not enough data
Resource Management
7.9
2749
Not enough data
7.8
2812
Not enough data
7.9
3081
Not enough data
Project Monitoring
7.7
2376
Not enough data
7.6
2431
Not enough data
8.2
3028
Not enough data
Generative AI
7.7
1314
Not enough data
7.9
1306
Not enough data
Agentic AI - Project Management
6.9
625
Not enough data
7.1
619
Not enough data
7.0
622
Not enough data
7.0
618
Not enough data
7.3
618
Not enough data
6.7
616
Not enough data
6.9
615
Not enough data
Core Conversational Capabilities - AI Chatbots
8.2
50
Not enough data
8.2
51
Not enough data
8.2
51
Not enough data
Data
8.0
213
8.6
108
8.0
209
8.6
106
Interaction
7.5
209
8.3
106
8.0
214
8.4
109
8.1
214
8.3
104
8.0
210
8.3
105
8.2
213
8.2
106
Task & Flow Management - AI Chatbots
7.8
48
Not enough data
7.8
49
Not enough data
Learning
7.9
207
8.2
103
7.3
202
8.0
101
Deployment & Embedding - AI Chatbots
7.2
43
Not enough data
7.1
41
Not enough data
Content Generation
7.9
206
8.3
100
7.9
206
8.3
101
Admin & Configuration - AI Chatbots
7.3
40
Not enough data
System
7.2
200
8.2
97
7.8
204
8.2
98
7.8
201
8.1
97
7.8
205
8.2
99
Agentic AI - AI Chatbots
7.6
141
7.6
12
7.7
139
7.8
12
7.6
139
7.9
13
7.7
141
7.5
14
7.9
141
7.6
14
7.4
137
7.4
14
7.5
142
7.9
14
Monitoring & Improvement - AI Chatbots
8.0
42
Not enough data
Reliability & Safety - AI Chatbots
8.2
42
Not enough data
Messenger
Not enough data
8.5
85
Not enough data
8.3
87
Not enough data
9.2
86
Not enough data
8.8
84
Channels
Not enough data
8.2
83
Not enough data
9.0
83
Not enough data
8.0
79
Not enough data
7.7
75
Not enough data
7.9
79
Customers
Not enough data
8.6
81
Not enough data
8.5
82
Not enough data
8.8
80
Not enough data
8.8
81
Not enough data
8.8
81
Agentic AI - Conversational Marketing
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Grammar
8.5
3437
Not enough data
8.3
3226
Not enough data
8.6
3393
Not enough data
Formatting
7.1
2172
Not enough data
8.0
2952
Not enough data
7.0
2175
Not enough data
Content
8.2
3030
Not enough data
8.4
3273
Not enough data
7.8
2429
Not enough data
Product Type
8.4
2668
Not enough data
7.4
2036
Not enough data
Generative AI
8.2
1035
Not enough data
8.5
1035
Not enough data
Channels
Not enough data
8.0
57
Not enough data
8.1
56
Not enough data
Feature Not Available
Design
Not enough data
8.4
55
Not enough data
7.6
56
Not enough data
8.0
56
Not enough data
8.2
55
Not enough data
8.2
55
Generative AI
Not enough data
7.7
37
Not enough data
7.6
36
Knowledge Pages
8.3
3615
Not enough data
8.0
3019
Not enough data
8.0
3136
Not enough data
Feature Not Available
Not enough data
6.8
2556
Not enough data
8.3
3278
Not enough data
Knowledge Dissemination
Feature Not Available
Not enough data
8.0
3100
Not enough data
8.7
3497
Not enough data
7.8
3357
Not enough data
8.0
3090
Not enough data
7.4
2788
Not enough data
8.6
3353
Not enough data
7.6
2802
Not enough data
7.9
2874
Not enough data
Agentic AI - Knowledge Base
7.3
910
Not enough data
7.4
911
Not enough data
7.0
902
Not enough data
Compatibility
7.8
313
Not enough data
7.7
310
Not enough data
7.3
302
Not enough data
Agentic AI - Enterprise Search Software
7.1
167
Not enough data
7.0
166
Not enough data
7.2
166
Not enough data
7.1
162
Not enough data
6.8
161
Not enough data
6.9
162
Not enough data
Search Queries
7.7
313
Not enough data
7.7
305
Not enough data
7.3
304
Not enough data
7.7
305
Not enough data
8.1
312
Not enough data
AI powered search - Enterprise Search Software
7.4
94
Not enough data
7.1
94
Not enough data
7.1
94
Not enough data
Functionality
8.0
306
Not enough data
7.3
308
Not enough data
7.6
309
Not enough data
Compatibility - Enterprise Search Software
7.6
95
Not enough data
7.4
95
Not enough data
7.3
93
Not enough data
Functionality - Enterprise Search Software
7.6
92
Not enough data
7.3
91
Not enough data
7.3
91
Not enough data
Search Queries - Enterprise Search Software
7.5
88
Not enough data
7.5
90
Not enough data
7.7
90
Not enough data
7.5
89
Not enough data
Responses
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Automation - AI Agents
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Platform
Not enough data
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Generative AI
Not enough data
8.0
9
Not enough data
7.8
9
Responses
Not enough data
8.7
495
Not enough data
8.8
487
Not enough data
8.8
486
Not enough data
8.7
470
Not enough data
8.7
427
Platform
Not enough data
9.3
505
Not enough data
8.8
456
Not enough data
8.7
456
Not enough data
8.7
452
Not enough data
8.3
352
Not enough data
8.7
404
Not enough data
8.9
467
Generative AI
Not enough data
8.0
128
Not enough data
8.1
125
Conversational Platform
Not enough data
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Support Automation
Not enough data
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
115
Generative AI
Not enough data
8.1
70
Not enough data
8.1
69
Customer Support
Not enough data
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Automation
Not enough data
8.3
21
Not enough data
8.1
20
Not enough data
8.3
20
Artificial Intelligence
Not enough data
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Generative AI
Not enough data
7.7
81
Not enough data
7.4
79
Not enough data
7.2
80
Communication
Not enough data
9.3
747
|
Verified
Not enough data
9.1
751
|
Verified
Not enough data
8.5
540
Not enough data
9.1
648
|
Verified
Not enough data
8.5
482
|
Verified
Internal Use
Not enough data
8.9
717
|
Verified
Not enough data
9.0
615
|
Verified
Not enough data
8.8
608
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.8
566
|
Verified
Not enough data
8.7
593
|
Verified
Generative AI
Not enough data
8.1
54
Self-Service Experience
Not enough data
8.7
89
Not enough data
8.8
81
Not enough data
8.7
26
Not enough data
8.8
87
Not enough data
8.9
88
Self-Service Platform
Not enough data
8.7
90
Not enough data
9.0
94
Not enough data
8.8
88
Not enough data
8.8
90
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9(won by default)
26
Not enough data
7.9(won by default)
26
Process
Not enough data
8.2(won by default)
46
Not enough data
8.5(won by default)
48
Not enough data
8.4(won by default)
43
Channels
Not enough data
8.9(won by default)
49
Not enough data
8.9(won by default)
50
Not enough data
9.4(won by default)
51
Not enough data
8.1(won by default)
43
Not enough data
8.6(won by default)
43
Insight
Not enough data
8.5(won by default)
42
Not enough data
8.3(won by default)
46
Not enough data
9.1(won by default)
51
Not enough data
9.2(won by default)
41
Generative AI
Not enough data
5.2
7
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Agentic AI - Note-Taking Software
7.7
458
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.5
43
Not enough data
8.3
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.5
42
Not enough data
8.5
42
Not enough data
8.7
42
Not enough data
8.7
42
Automation
Not enough data
8.6
45
Not enough data
8.6
44
Not enough data
8.4
45
Autonomy
Not enough data
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Notion and Tidio are categorized as AI Chatbots
Unique Categories
Notion is categorized as Knowledge Base, AI Writing Assistant, Note-Taking Software, Project Management, and Enterprise Search Software
Tidio is categorized as Conversational Support, AI Agents For Business Operations, AI Customer Support Agents, Chatbots, Live Chat, Help Desk, Conversational Marketing, E-Commerce Tools, Customer Service Automation, Digital Customer Service Platforms, Customer Self-Service, Social Customer Service, Customer Communications Management, Digital Adoption Platform, and Shared Inbox
Reviews
Reviewers' Company Size
Notion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tidio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
11.0%
Marketing and Advertising
7.1%
Higher Education
6.9%
Financial Services
4.5%
Other
56.9%
Retail
8.2%
Marketing and Advertising
7.2%
Computer Software
5.5%
Information Technology and Services
5.1%
Health, Wellness and Fitness
4.1%
Other
69.8%
Discussions
Is there a way to make font and text boxes even smaller? I'm at the lowest font size already
2 Comments
NM
Not really. If you have already click the 3 dots in the top right hand corner and chosen small text, then at the moment that's all you can doRead more
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
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