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At a Glance
Market Segments
Enterprise (51.9% of reviews)
Enterprise (58.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Hyland OnBase
Star Rating
(327)4.4 out of 5
Market Segments
Enterprise (51.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseNewgenONE Digital Transformation Platform
Star Rating
(90)4.5 out of 5
Market Segments
Enterprise (58.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about NewgenONE Digital Transformation PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, particularly with its Document Generation feature, which received a score of 8.7. In contrast, NewgenONE also offers strong customization but is noted for its superior Process Design capabilities, scoring 8.9, which reviewers say enhances workflow efficiency.
- Reviewers mention that OnBase's ease of use is rated at 8.3, making it accessible for teams with varying technical skills. However, NewgenONE slightly outperforms with an 8.5 rating, with users on G2 highlighting its intuitive interface and streamlined setup process.
- G2 users indicate that OnBase's Quality of Support is rated at 8.3, which is commendable, but NewgenONE edges ahead with an 8.4 rating. Reviewers mention that NewgenONE's support team is particularly responsive and helpful during implementation.
- Users say that OnBase shines in its automation capabilities, particularly with its Workflow Recording feature, which scored an impressive 9.7. Conversely, NewgenONE's Custom Automation feature also received high praise, scoring 9.4, with reviewers noting its flexibility in adapting to various business processes.
- Reviewers mention that OnBase's Data Management features, particularly in Capture and Repository, scored 9.2, indicating strong performance in handling data. However, NewgenONE's Data Synchronization and Security features received even higher scores of 9.5 and 9.8 respectively, with users on G2 emphasizing the platform's robust security measures.
- Users report that OnBase's Process Management capabilities are solid, with a score of 8.6, but NewgenONE's Process Overview and Real-Time Process Monitoring features, scoring 8.9, are highlighted by reviewers as superior for providing actionable insights and enhancing operational transparency.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableNewgenONE Digital Transformation Platform
No pricing availableFree Trial
Hyland OnBase
Free Trial is available
NewgenONE Digital Transformation Platform
No trial information availableRatings
Meets Requirements
8.8
168
8.5
70
Ease of Use
8.3
290
8.5
74
Ease of Setup
7.6
202
7.5
45
Ease of Admin
8.1
90
7.9
45
Quality of Support
8.3
150
8.4
71
Has the product been a good partner in doing business?
8.9
88
8.6
43
Product Direction (% positive)
8.0
162
9.3
81
Features by Category
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Edit
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
8.3
16
Not enough data
9.0
17
Not enough data
7.9
13
Not enough data
8.3
15
Management
Not enough data
8.7
14
Not enough data
8.5
16
Not enough data
8.6
16
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounts Payable (AP) and Spend AnalysisHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounts Payable (AP) and Spend Analysis
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recovery
Not enough data
Not enough data
Not enough data
Not enough data
AP Data Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
Not enough data
8.7
5
Not enough data
9.7
5
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
9.0
5
Bot Management & Execution
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
9.2
6
Intelligent Automation
Not enough data
8.9
6
Not enough data
8.7
5
Not enough data
8.7
5
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.0
11
Not enough data
7.8
9
Not enough data
8.7
9
Design
Not enough data
8.5
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
8.3
9
Not enough data
8.5
10
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Request Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
9.1
13
Not enough data
8.6
12
Not enough data
9.1
13
Forms
Not enough data
9.0
12
Not enough data
9.2
12
Not enough data
8.2
10
Automation
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
9.0
8
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Creation & Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contract Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contract Lifecycle Management (CLM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Model Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Visualizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scenario Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
8.9
46
8.4
48
8.6
42
8.6
49
8.9
44
8.1
21
8.1
35
8.8
22
8.5
41
Feature Not Available
8.1
40
9.2
21
8.9
40
Customization
8.7
53
8.7
46
8.2
49
8.9
47
8.5
45
8.9
45
8.5
36
8.1
37
8.5
37
7.9
38
Collaboration
8.4
48
8.0
41
8.7
51
8.3
41
8.6
53
8.8
48
8.9
49
9.1
45
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
8.8
42
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
9.1
22
8.8
73
9.6
23
8.5
68
8.5
16
8.8
68
9.1
18
8.2
72
9.0
16
8.4
67
9.0
19
8.4
70
9.0
19
8.0
62
8.6
17
8.2
58
8.7
15
8.6
92
9.3
23
8.3
74
9.0
21
7.0
41
8.7
9
Workflow
9.2
85
9.5
19
8.8
75
9.3
19
8.6
68
9.3
20
9.0
81
9.2
22
8.7
58
9.3
16
Platform
8.5
42
9.2
12
8.7
87
9.3
21
8.5
73
8.9
19
8.7
76
9.2
17
8.5
64
9.3
20
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Agentic AI - Vendor Management
Not enough data
Not enough data
Revenue Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.9
9
Data Control
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.8
7
Publishing
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and NewgenONE Digital Transformation Platform are categorized as Business Process Management and Enterprise Content Management (ECM)
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, No-Code Development Platforms, and Document Management
NewgenONE Digital Transformation Platform is categorized as Contract Lifecycle Management (CLM), Public Records Management, Customer Communications Management, Accounts Payable (AP) and Spend Analysis, Workflow Management, Document Scanning, Digital Process Automation (DPA), Process Mining, Robotic Process Automation (RPA), Low-Code Development Platforms, Vendor Management, and Business Process Simulation
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NewgenONE Digital Transformation Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
13.9%
Higher Education
13.5%
Financial Services
10.6%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Banking
37.1%
Financial Services
12.4%
Information Technology and Services
7.9%
Insurance
6.7%
Hospital & Health Care
3.4%
Other
32.6%
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
NewgenONE Digital Transformation Platform has no discussions with answers
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