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Compare Marvin and UserTesting 
At a Glance
Market Segments
Mid-Market (52.2% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
Free 2 Users
Contact Us Per Year
Marvin
Star Rating
(124)4.8 out of 5
Market Segments
Mid-Market (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 2 Users
Free Trial is available
Browse all 3 pricing plansUserTesting
Star Rating
(783)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserTesting excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Marvin. Users appreciate the platform's variety of test types, including websites, prototypes, and mobile apps, which enhances their research capabilities.
- Users say that Marvin is particularly effective for research professionals, with features that simplify the management of multiple projects and the organization of insights. The "Ask AI" feature is highlighted as a valuable tool for quickly locating specific sound bites, making it easier to connect data across projects.
- Reviewers mention that UserTesting's intuitive user interface and smooth animations contribute to a positive user experience, although some users feel that it could improve in terms of specific workflow customization. This contrasts with Marvin, which users find to be more tailored for research needs but may lack the same level of user-friendly design.
- According to verified reviews, UserTesting's implementation process is praised for its clarity and efficiency, with users noting that instructions are clear and timely. In comparison, Marvin's setup is also well-received, but some users feel it may require more initial groundwork to get started.
- G2 reviewers highlight that UserTesting provides a robust analytics feature, although some users feel it could be more comprehensive. Marvin, on the other hand, is noted for its strong collaboration tools, which help teams work together effectively on research projects, making it a solid choice for collaborative environments.
- Users report that while UserTesting has a larger market presence and a wealth of reviews, Marvin's recent feedback indicates a strong satisfaction with its support quality and product direction. Users appreciate Marvin's focus on research, which aligns well with their specific needs, even if it doesn't have the same breadth of features as UserTesting.
Pricing
Entry-Level Pricing
Marvin
Free
Free
2 Users
Good for small teams that want to speed up their user research. Limited platform functionalities.
- Qualitative Data Analysis
- Research Repository
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
Marvin
Free Trial is available
UserTesting
Free Trial is available
Ratings
Meets Requirements
9.2
96
8.6
598
Ease of Use
8.7
99
8.4
629
Ease of Setup
9.0
61
8.6
294
Ease of Admin
9.4
35
8.7
231
Quality of Support
9.8
76
9.0
521
Has the product been a good partner in doing business?
9.8
36
8.8
226
Product Direction (% positive)
9.8
94
8.1
588
Features by Category
User Response Methods
6.8
65
7.5
316
|
Verified
9.1
80
8.7
373
|
Verified
9.3
83
8.7
295
|
Verified
6.9
63
7.1
181
|
Verified
8.6
80
8.2
350
|
Verified
Participant Selection
7.4
24
7.4
126
Feature Not Available
5.5
81
Feature Not Available
6.9
107
6.6
19
8.1
374
|
Verified
Insights
8.5
80
7.7
343
|
Verified
9.0
78
7.7
311
|
Verified
8.3
76
7.4
311
|
Verified
Generative AI
8.8
67
6.6
83
Content Management
8.9
39
Not enough data
8.6
39
Not enough data
8.9
38
Not enough data
Content Discovery
8.8
38
Not enough data
9.1
40
Not enough data
8.4
37
Not enough data
8.2
27
Not enough data
8.4
37
Not enough data
8.1
37
Not enough data
Generative AI
8.8
36
Not enough data
9.0
38
Not enough data
Feedback Source
5.8
6
8.0
113
Not enough data
8.4
130
5.3
6
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
8.1
9
7.7
144
8.5
10
7.7
158
8.8
10
8.2
175
8.8
8
8.2
161
Insights
Feature Not Available
Feature Not Available
9.3
10
7.3
161
8.5
9
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Voice
7.4
9
Not enough data
8.8
14
Not enough data
Transcription
7.9
15
Not enough data
9.4
13
Not enough data
9.0
10
Not enough data
8.2
12
Not enough data
Editing
9.1
13
Not enough data
8.3
11
Not enough data
8.2
11
Not enough data
7.8
10
Not enough data
Integration
8.7
10
Not enough data
7.0
9
Not enough data
8.1
9
Not enough data
8.3
8
Not enough data
7.5
10
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
9.1
52
Not enough data
8.7
47
Not enough data
9.3
47
Not enough data
Functionality
8.4
46
Not enough data
9.0
49
Not enough data
9.3
49
Not enough data
8.4
46
Not enough data
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Marvin and UserTesting are categorized as Consumer Video Feedback and User Research
Unique Categories
UserTesting is categorized as Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Marvin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.6%
Information Technology and Services
13.4%
Consulting
9.8%
Financial Services
7.1%
Research
5.4%
Other
44.6%
Financial Services
10.4%
Computer Software
9.5%
Information Technology and Services
8.9%
Retail
6.5%
Consumer Goods
3.9%
Other
60.9%
Discussions
Marvin has no discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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