Top 10 UserTesting Alternatives & Competitors

(794)4.4 out of 5

While UserTesting is a leading solution in User Research Tools, it's frequently compared with similar tools that offer different strengths. User Research Tools is used by teams seeking easy to use, easily administered platforms with features like in-app, recruitment pool, and text/notes, according to G2 reviews. When comparing UserTesting with other tools, reviewers most often evaluate features and end users as key differentiators.
The best overall alternative to UserTesting is Dscout, rated ~4.5 stars on G2 from 188+ reviewers. It is frequently praised for customer support and helpful. Other well-known alternatives to UserTesting are:

• Lyssna – known for easy setup and customer support (G2 star rating ~4.4)
• Respondent – highly rated for opportunities and helpful (G2 star rating ~4.6)
• Userlytics – offers customer support and easy setup (G2 star rating ~4.4)
• Hotjar by Contentsquare – best suited for teams that need heatmaps and helpful (G2 star rating ~4.3)

Browse top options below. Based on G2 review data, UserTesting is most commonly used in industries like User Research Tools, Survey Software, Digital Experience Monitoring (DEM) Software. Compare user ratings by vertical to find the best fit.

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Top 10 Alternatives to UserTesting Recently Reviewed By G2 Community

Dscout
By Dscout
4.5/5(191)
Product Description
Dscout's research platform captures the reality of your customers’ in-the-moment behaviors and thoughts through mobile video, image, text, and survey feedback.
Reviewers say compared to UserTesting, Dscout is:
Better at support
Easier to do business with
Better at meeting requirements
Categories in common with UserTesting:
Consumer Video Feedback
Consumer Insights Platforms
User Research Software
Enterprise Feedback Management
Survey

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Lyssna
By Lyssna
4.4/5(191)
Product Description
Lyssna (formerly UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster.
Reviewers say compared to UserTesting, Lyssna is:
More usable
Easier to set up
Easier to admin
Categories in common with UserTesting:
Consumer Insights Platforms
User Research Software
Enterprise Feedback Management
Survey

Respondent
By Respondent Inc.
4.6/5(526)
Product Description
Respondent is a recruiting platform designed to help users find and schedule any target audience in the world for in-person and remote research interviews.
Reviewers say compared to UserTesting, Respondent is:
More usable
Easier to set up
Better at meeting requirements
Categories in common with UserTesting:
Consumer Video Feedback
User Research Software
Survey

Userlytics
By Userlytics
4.4/5(193)
Product Description
Userlytics provides a platform for DIY remote user testing, usability testing, and user experience (UX) testing, as well as optional services such as test design, review and in-line video annotation of key events and comments, a High Light Reel, and an Executive Summary Report with recommendations.
Reviewers say compared to UserTesting, Userlytics is:
Slower to reach roi
Easier to do business with
Better at support
Categories in common with UserTesting:
Consumer Video Feedback
User Research Software
Enterprise Feedback Management

Hotjar by Contentsquare
By Contentsquare
4.3/5(345)
Product Description
All-in-one Analytics and Feedback.
Reviewers say compared to UserTesting, Hotjar by Contentsquare is:
More usable
Easier to set up
Easier to admin
Categories in common with UserTesting:
User Research Software
Survey

Qualtrics Market Research
By Qualtrics
4.4/5(3,020)
Product Description
Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever.
Reviewers say compared to UserTesting, Qualtrics Market Research is:
Slower to reach roi
Better at meeting requirements
More usable
Categories in common with UserTesting:
Consumer Insights Platforms
User Research Software
Survey

Userback
By Userback
4.7/5(291)
Product Description
Userback provides solution for developers, agencies and website owners to collect valuable user feedback from web projects, and manage or share in a cloud based web interface.
Reviewers say compared to UserTesting, Userback is:
Easier to do business with
More usable
Easier to set up
Categories in common with UserTesting:
Consumer Video Feedback
User Research Software
Enterprise Feedback Management

Forsta
By Forsta
4.2/5(335)
Product Description
Forsta is the new frontier of Customer Experience and Market Research Technology. Formed in 2021 via the merger of industry leaders Confirmit, FocusVision and Dapresy, our global company powers the richest and most comprehensive set of research and insights solutions, spanning CX, enterprise feedback management, VoC (Voice of the Customer), VoE (Voice of the Employee), Qual, Quant, Data Visualization and more.
Reviewers say compared to UserTesting, Forsta is:
Slower to reach roi
More expensive
Categories in common with UserTesting:
Consumer Video Feedback
Consumer Insights Platforms
User Research Software
Experience Management
Survey

Userfeel
By Userfeel
4.5/5(105)
Product Description
Userfeel is a usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app
Reviewers say compared to UserTesting, Userfeel is:
Easier to set up
More usable
Better at meeting requirements
Categories in common with UserTesting:
Consumer Video Feedback
User Research Software
Enterprise Feedback Management

Maze
By Maze
4.5/5(111)
Product Description
Maze is the leading user research platform that makes products work for people.
Reviewers say compared to UserTesting, Maze is:
Slower to reach roi
Easier to set up
More usable
Categories in common with UserTesting:
User Research Software
Enterprise Feedback Management