4.5 out of 5
4.3 out of 5
|Entry Level Price|
When assessing the two solutions, reviewers found Help Scout easier to use and set up. However, reviewers felt that administration of both products was equally easy, and preferred doing business with LiveAgent overall.
LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...
HelpScout is extremely easy to set up an implement. All you need to do is hook up your email address and you're ready to go! You can create snippets, workflows, and tags to collaborate with your team. There are also many app integrations for Slack, Email...
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