LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized interactions that leave a lasting impression. With the fastest chat widget available and a reputation as the #1 rated live chat software for SMBs in 2025, LiveAgent is trusted by industry leaders such as BMW, Yamaha, Huawei, and Oxford University. These companies use LiveAgent to provide top-tier customer service that stands out in a competitive marketplace.
Key Features of LiveAgent
LiveAgent combines an omnichannel universal inbox, real-time live chat, a built-in call center, and a robust customer service portal to streamline communication. Personalization is at the heart of the software, allowing businesses to enhance interactions through features such as customer segmentation, automation, a built-in CRM, and powerful analytics. Additionally, LiveAgent offers an intuitive customer knowledge base to further improve service efficiency. With access to over 175+ features and 200+ integrations, LiveAgent adapts to your unique business needs and scales as your company grows.
Try LiveAgent for Free
Start your journey with LiveAgent today with a 1-month free trial—no credit card required. Discover how this advanced tool can transform your customer support operations.
200+ Features Included:
• POP3 accounts
• Email piping
• Forwarding
• Departments
• Priorities
• Statuses
• Tags
• Rules
• Ticket Routing
• Canned/Predefined messages
• Email templates
• Voice integration
• Real-time website monitoring and statistics
• Chats
• Facebook/Twitter/Instagram/Slack integration
• Knowledge base
• Live Suggestions as you type
• Feedback and Contact forms
• Agent rating and gamification
• Multilingual support
• Ticket filters
• File sharing and attachments
• Chat button templates and much more
Exclusive for Startups
LiveAgent’s Startup Program offers startups free access to the platform for the first 6 months. After this period, startups can continue enjoying the benefits of LiveAgent at a discounted rate. This program provides a cost-effective way for emerging businesses to leverage world-class customer support tools during their growth phase.
Experience the power of LiveAgent and join the ranks of industry-leading companies that prioritize exceptional customer service.