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Compare InStream and Salesforce Sales Cloud 
Featured Products
At a Glance
Market Segments
Small-Business (43.4% of reviews)
Mid-Market (46.0% of reviews)
Entry-Level Pricing
$0 per user
$25.00 1 User Per Month
InStream
Star Rating
(121)4.2 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per user
Browse all 5 pricing plansSalesforce Sales Cloud
Star Rating
(25,416)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Sales Cloud excels in providing a comprehensive view of customer interactions, with users appreciating how it consolidates leads, opportunities, and customer data into one platform. This integration allows teams to work more efficiently and make informed decisions based on real-time insights.
- Users say that InStream stands out for its simplicity and ease of use, particularly for recording and sharing video content. Reviewers highlight how it has transformed their communication by reducing lengthy meetings, making it easy to create and organize short videos for team collaboration.
- According to verified reviews, Salesforce Sales Cloud is praised for its robust lead and opportunity management features, with users noting its effectiveness in forecasting and budgeting. This capability is crucial for businesses looking to streamline their sales processes and improve overall productivity.
- Reviewers mention that InStream's initial setup is straightforward, making it accessible for small businesses. Users appreciate the high-quality video service and engaging features, which enhance their experience during live streams and content sharing.
- G2 reviewers highlight that while Salesforce Sales Cloud has a higher overall satisfaction score, InStream offers a more affordable entry point, making it an attractive option for small businesses looking for basic CRM functionalities without the financial commitment.
- Users report that Salesforce Sales Cloud, despite its complexity, provides extensive customization options that can cater to various business needs, whereas InStream, while user-friendly, may lack some advanced features that larger organizations might require for comprehensive CRM management.
Pricing
Entry-Level Pricing
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
InStream
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.8
106
8.8
13,874
Ease of Use
8.8
107
8.2
17,861
Ease of Setup
8.5
43
7.8
8,819
Ease of Admin
8.6
42
7.9
4,463
Quality of Support
9.0
105
8.1
12,109
Has the product been a good partner in doing business?
9.0
41
8.4
4,426
Product Direction (% positive)
9.1
104
8.3
13,548
Features by Category
Sales Force Automation
8.8
86
|
Verified
8.8
9503
|
Verified
Feature Not Available
8.3
6398
|
Verified
8.3
80
|
Verified
8.7
9231
|
Verified
8.5
82
|
Verified
8.3
9475
|
Verified
8.3
77
|
Verified
8.0
7320
|
Verified
8.3
80
|
Verified
8.2
7613
|
Verified
8.3
81
|
Verified
8.0
6759
|
Verified
8.3
79
|
Verified
8.1
6658
|
Verified
8.5
81
|
Verified
8.3
7409
|
Verified
Marketing Automation
8.6
77
|
Verified
8.0
6670
|
Verified
Feature Not Available
8.1
6991
|
Verified
8.5
80
|
Verified
8.5
8040
|
Verified
Feature Not Available
7.9
5428
Customer Support
8.4
80
|
Verified
8.3
6820
|
Verified
8.2
80
|
Verified
8.1
6387
|
Verified
8.4
79
|
Verified
8.2
6787
|
Verified
8.1
78
|
Verified
8.0
5498
|
Verified
8.4
80
|
Verified
8.2
5992
|
Verified
Reporting & Analytics
8.3
80
|
Verified
8.5
8963
|
Verified
8.5
81
|
Verified
8.5
9144
|
Verified
8.4
76
|
Verified
8.2
7444
|
Verified
Mobile & Social
8.3
78
|
Verified
7.9
5621
|
Verified
8.4
79
|
Verified
7.8
5248
|
Verified
8.2
75
|
Verified
7.7
6098
|
Verified
Platform
7.7
32
|
Verified
8.6
3603
|
Verified
7.9
32
|
Verified
8.5
3607
|
Verified
7.9
33
|
Verified
8.6
3626
|
Verified
8.5
32
|
Verified
8.4
2899
|
Verified
7.9
28
|
Verified
8.5
3175
|
Verified
7.6
29
8.1
3192
|
Verified
8.2
30
|
Verified
8.7
3606
|
Verified
7.5
30
|
Verified
8.1
3028
Integration
7.4
32
|
Verified
8.5
2604
|
Verified
7.6
30
|
Verified
8.5
3067
|
Verified
7.6
30
|
Verified
8.5
2895
|
Verified
Generative AI
Not enough data
7.6
887
Agentic AI - CRM
Not enough data
7.8
248
Not enough data
7.9
246
Not enough data
8.2
246
Not enough data
8.0
241
Not enough data
8.0
238
Not enough data
8.0
241
Not enough data
8.2
243
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
Not enough data
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Analysis
Not enough data
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Reporting
Not enough data
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
273
Not enough data
8.8
296
Not enough data
8.8
316
Not enough data
8.6
291
Organization
Not enough data
8.9
353
Not enough data
8.8
344
Not enough data
8.8
339
Performance Analysis
Not enough data
8.4
285
Not enough data
8.8
307
Sales Analysis
Not enough data
8.4
284
Not enough data
8.8
301
Generative AI
Not enough data
8.5
126
Not enough data
8.4
126
Agentic AI - AI Sales Assistant
Not enough data
9.1
28
Not enough data
9.0
28
Not enough data
9.0
27
Not enough data
9.0
26
Not enough data
9.2
28
Not enough data
9.1
27
Not enough data
9.2
28
Integrated Workflows
Not enough data
8.7
521
Not enough data
8.5
514
Not enough data
8.1
468
Not enough data
8.1
463
Not enough data
8.8
525
Not enough data
8.4
471
Not enough data
8.6
483
Repeatability and Reportability
Not enough data
8.4
485
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
AI and Automation
Not enough data
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
415
Generative AI
Not enough data
7.4
270
Agentic AI - Sales Engagement
Not enough data
8.3
89
Not enough data
8.4
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.3
90
Not enough data
8.5
89
Call Analytics
Not enough data
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Agent Performance Management
Not enough data
8.7
141
Not enough data
8.6
125
Not enough data
8.7
142
Generative AI
Not enough data
8.2
58
Agentic AI - Conversation Intelligence
Not enough data
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Revenue Sourcing and Forecasting
Not enough data
8.6
65
Not enough data
8.4
65
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
CRM Data Enrichment
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Account Management
Not enough data
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Territory Mapping
Not enough data
8.8
37
Not enough data
8.7
35
Not enough data
8.5
35
Route Planning
Not enough data
9.0
34
Not enough data
9.1
36
Not enough data
9.2
37
Sales Performance Management
Not enough data
8.4
32
Not enough data
8.5
35
Not enough data
9.1
35
Presentation and Forms
Not enough data
8.1
31
Not enough data
8.4
34
Not enough data
8.6
34
Integrations
Not enough data
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Branding & Customizatio
Not enough data
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Automatic Rules & Configurations
Not enough data
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Agentic AI - Business Scheduling
Not enough data
8.3
33
Not enough data
8.4
35
Sales Performance Features - Sales Planning
Not enough data
8.4
175
Not enough data
8.5
165
Not enough data
8.5
170
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
165
Territory Management - Sales Planning
Not enough data
8.6
167
Not enough data
8.5
172
Quota & Capacity Management - Sales Planning
Not enough data
8.4
169
Not enough data
8.4
176
Not enough data
8.4
169
Agentic AI - Sales Planning
Not enough data
8.5
58
Not enough data
8.5
57
Agentic AI - Lead Scoring
Not enough data
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.0
57
Attribution
Not enough data
8.9
452
Not enough data
8.9
456
Not enough data
8.6
436
Discovery
Not enough data
8.9
460
Not enough data
8.6
454
Not enough data
8.6
434
Management
Not enough data
8.5
422
Not enough data
8.6
442
Platform
Not enough data
8.6
433
Not enough data
8.6
433
Agentic AI - Sales Performance Management
Not enough data
8.5
76
Not enough data
8.6
75
Not enough data
8.5
77
Incentives
Not enough data
8.2
439
Not enough data
8.4
503
Not enough data
8.0
437
Not enough data
8.6
514
Personalization
Not enough data
8.6
485
Not enough data
8.8
562
Not enough data
8.9
595
Not enough data
8.6
537
Administrative
Not enough data
8.7
566
Not enough data
8.5
529
Not enough data
8.4
510
Agentic AI - Email Tracking
Not enough data
8.1
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.2
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.3
64
Analytics
Not enough data
8.3
568
Not enough data
8.4
577
Not enough data
8.3
591
Customizations
Not enough data
8.7
621
Not enough data
8.5
591
Not enough data
8.6
625
Not enough data
8.4
570
Not enough data
8.4
597
Generative AI
Not enough data
7.5
291
Agentic AI - Sales Analytics
Not enough data
8.3
81
Not enough data
8.6
80
Not enough data
8.3
80
Not enough data
8.3
80
Not enough data
8.3
80
Data Sourcing
Not enough data
8.5
966
Not enough data
8.7
997
Not enough data
8.3
901
Not enough data
8.7
1029
Not enough data
8.6
961
Predictive Analytics
Not enough data
8.4
945
Not enough data
8.6
958
Not enough data
8.1
854
Not enough data
8.3
894
Sales Management
Not enough data
8.7
983
Not enough data
8.1
857
Not enough data
8.6
980
Not enough data
8.8
1049
Agentic AI - Outbound Call Tracking
Not enough data
8.6
39
Not enough data
8.6
40
Calling
Not enough data
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
183
Not enough data
8.8
44
Contacts
Not enough data
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Insights
Not enough data
9.1
188
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Agentic AI - Sales Coaching
Not enough data
9.0
22
Not enough data
8.9
22
Not enough data
9.1
23
Not enough data
9.2
23
Training
Not enough data
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Feedback
Not enough data
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
229
Not enough data
8.7
201
Generative AI
Not enough data
7.6
73
Agentic AI - Sales Enablement
Not enough data
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Content Management
Not enough data
8.3
353
Not enough data
8.1
344
Not enough data
8.2
329
Not enough data
8.5
319
Not enough data
8.3
337
Analytics
Not enough data
8.7
345
Not enough data
8.4
342
Not enough data
8.4
224
Not enough data
8.3
351
Learning Management - Sales Enablement
Not enough data
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Revenue Enablement - Sales Enablement
Not enough data
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Categories
Categories
Shared Categories
InStream and Salesforce Sales Cloud are categorized as CRM
Unique Categories
InStream has no unique categories
Salesforce Sales Cloud is categorized as Business Scheduling, Field Sales, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Sales Planning, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), Outbound Call Tracking, and Location Intelligence
Reviews
Reviewers' Company Size
InStream
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.5%
Retail
9.7%
Telecommunications
7.1%
Marketing and Advertising
5.3%
Hospital & Health Care
5.3%
Other
61.1%
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Discussions
InStream has no discussions with answers
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
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