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Compare Hubstaff and When I Work 
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At a Glance
Market Segments
Small-Business (59.1% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
$4.99 2 user minumum Per Month
$2.50 1 user Per Month
Hubstaff
Star Rating
(1,564)4.5 out of 5
Market Segments
Small-Business (59.1% of reviews)
Pros & Cons
Entry-Level Pricing
$4.99 2 user minumum Per Month
Free Trial is available
Browse all 4 pricing plansWhen I Work
Star Rating
(342)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hubstaff excels in overall user satisfaction, boasting a significantly higher G2 Score compared to When I Work. Users appreciate Hubstaff's simple time tracking and activity monitoring features, which are particularly beneficial for remote teams.
- Users say that Hubstaff's implementation process is notably smooth, with many highlighting the intuitive onboarding wizard that makes setup easy. In contrast, While When I Work is also described as easy to use, some users find it less flexible in adapting to specific workflow needs.
- Reviewers mention that Hubstaff provides robust features for monitoring productivity, allowing managers to see what their team is doing in real-time. This capability is a standout for users who need to ensure accountability, whereas When I Work is praised for its menu-driven interface that simplifies scheduling tasks.
- According to verified reviews, Hubstaff's reporting capabilities are highly rated, with users enjoying the detailed insights it provides. This is a key advantage for businesses looking to analyze productivity trends, while When I Work's reporting features are seen as more basic, focusing primarily on scheduling needs.
- Users highlight that Hubstaff's mobile app is effective for tracking time on the go, which is essential for remote workers. In comparison, When I Work's mobile app is noted for its great support for staffing and communication, making it easier for teams to coordinate schedules.
- Reviewers note that Hubstaff's pricing is higher than When I Work, which may be a consideration for small businesses. However, many users feel that the additional features and quality of support provided by Hubstaff justify the cost, while When I Work is appreciated for its affordable entry-level pricing.
Pricing
Entry-Level Pricing
Hubstaff
Starter
$4.99
2 user minumum Per Month
- Time tracking
- Timesheets
- Activity levels
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
Hubstaff
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
9.0
1,395
8.8
293
Ease of Use
9.0
1,445
8.7
296
Ease of Setup
9.1
1,219
8.7
159
Ease of Admin
8.6
558
8.7
155
Quality of Support
8.9
1,221
8.4
236
Has the product been a good partner in doing business?
8.9
541
8.7
148
Product Direction (% positive)
8.9
1,384
8.9
279
Features by Category
Employee Self Service
9.2
272
Not enough data
8.9
265
Not enough data
8.4
269
Not enough data
Administration
9.1
273
Not enough data
9.0
268
Not enough data
8.6
267
Not enough data
8.5
258
Not enough data
8.2
259
Not enough data
8.4
259
Not enough data
9.1
255
Not enough data
8.4
251
Not enough data
8.4
249
Not enough data
Taxes
8.0
257
Not enough data
8.0
251
Not enough data
8.0
243
Not enough data
Integration
8.7
249
Not enough data
9.2
254
Not enough data
8.9
250
Not enough data
8.8
251
Not enough data
Platform
9.3
251
Not enough data
9.3
249
Not enough data
9.4
251
Not enough data
9.4
246
Not enough data
Automation
9.0
284
8.2
29
Logistics
9.1
284
7.9
29
9.0
284
7.8
29
9.0
280
8.0
29
Management
9.0
279
8.2
28
9.0
277
8.2
28
8.9
283
8.2
28
9.2
282
8.8
27
9.2
280
8.6
28
9.2
281
8.8
28
9.0
276
8.6
28
Monitoring
8.9
278
7.9
28
9.0
276
8.2
28
9.0
280
8.0
28
Cost Tracking
8.7
113
Not enough data
8.5
108
Not enough data
8.5
107
Not enough data
Platform Basics
8.6
59
Not enough data
9.3
60
Not enough data
8.7
57
Not enough data
9.2
58
Not enough data
Platform Functionality
8.7
57
Not enough data
8.9
57
Not enough data
Platform Data
9.1
57
Not enough data
9.0
54
Not enough data
8.7
54
Not enough data
9.0
57
Not enough data
Setup
9.2
102
Not enough data
9.2
102
Not enough data
9.0
100
Not enough data
9.0
103
Not enough data
Management
9.0
100
Not enough data
8.9
98
Not enough data
8.9
100
Not enough data
Generative AI
8.4
98
Not enough data
Agentic AI - Workflow Management
9.3
17
Not enough data
9.2
17
Not enough data
8.6
17
Not enough data
8.6
17
Not enough data
8.6
17
Not enough data
8.8
17
Not enough data
9.2
17
Not enough data
Platform Basics
8.6
89
Not enough data
9.1
87
Not enough data
8.6
89
Not enough data
Platform Performance
8.9
89
Not enough data
8.8
89
Not enough data
Platform Functionality
8.3
87
Not enough data
8.1
83
Not enough data
8.3
87
Not enough data
Platform Additional Functionality
8.7
87
Not enough data
8.0
87
Not enough data
8.5
88
Not enough data
Generative AI
7.6
87
Not enough data
Platform Basics
9.2
111
8.1
66
9.4
113
9.0
78
9.1
113
8.7
78
Platform Content
8.9
110
8.4
67
8.8
106
8.0
50
8.8
106
Feature Not Available
Platform Additional Functionality
8.9
111
7.5
58
8.9
108
9.0
75
8.7
105
8.0
58
9.1
109
8.6
61
8.9
106
8.2
62
Platform Basics
9.3
91
Not enough data
9.2
94
Not enough data
Platform Administration
9.1
92
Not enough data
9.2
90
Not enough data
9.3
89
Not enough data
Platform Payment Content
9.3
91
Not enough data
9.2
93
Not enough data
9.3
91
Not enough data
Generative AI
7.5
245
Not enough data
7.6
247
Not enough data
7.5
246
Not enough data
Monitoring
8.8
642
Not enough data
9.0
656
Not enough data
8.1
591
Not enough data
9.0
669
Not enough data
Feature Not Available
Not enough data
Logging
Feature Not Available
Not enough data
8.7
559
Not enough data
8.1
538
Not enough data
8.2
554
Not enough data
Feedback
8.7
611
Not enough data
8.6
558
Not enough data
Productivity - Employee Monitoring
9.1
257
Not enough data
9.3
261
Not enough data
8.8
256
Not enough data
8.6
254
Not enough data
Time Tracking
9.1
927
8.9
95
9.2
941
8.6
84
8.9
872
8.9
69
Client Invoicing
8.5
729
8.1
47
8.4
723
8.2
46
8.5
721
7.7
49
Mobile Time Tracking
9.0
882
9.0
88
Administration
8.6
778
8.3
65
8.8
781
8.8
82
8.7
763
9.0
89
Feature Not Available
8.7
62
9.0
814
8.8
83
Platform
9.0
838
8.4
67
8.4
723
8.2
57
8.7
723
8.4
59
9.0
829
8.9
89
8.4
732
8.9
84
8.3
721
7.7
61
Platform
8.8
132
8.1
70
8.6
128
7.1
34
8.8
127
7.9
51
9.2
130
8.6
75
9.2
130
8.9
76
9.1
129
8.8
75
9.1
129
8.2
60
9.1
128
8.6
75
Workforce Management Platform Features
8.6
116
8.4
74
8.9
119
9.1
105
9.4
121
9.0
98
8.8
117
8.9
96
8.4
116
8.0
71
8.7
113
8.0
71
9.1
117
8.1
67
9.0
114
8.7
86
8.6
113
8.7
100
8.6
113
8.3
98
Categories
Categories
Shared Categories
Hubstaff and When I Work are categorized as Time & Attendance, Employee Scheduling, Time Tracking, and Workforce Management
Unique Categories
Hubstaff is categorized as Contractor Payments, Contractor Management, Absence Management, Project Cost Management, Payroll, Employee Monitoring, and Workflow Management
When I Work has no unique categories
Reviews
Reviewers' Company Size
Hubstaff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.9%
Computer Software
10.9%
Marketing and Advertising
10.7%
Real Estate
4.5%
Consumer Services
3.5%
Other
58.6%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Discussions
Is Hubstaff legal?
3 Comments
BS
Yes, it is.Read more
How do I set up a weekly autopay thru PayPal so I don’t need to manually pay my staff each week?
2 Comments
EL
There are many features Hubstaff gives with their membership but you need a premium account to pay your staff through HubstaffRead more
What is Hubstaff used for?
2 Comments
CS
Hubstaff is used either on a computer or a mobile phone, to monitor and track staff productivity. It assists with automating many aspects of running a...Read more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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