Compare HubSpot Sales Hub and Insightly CRM 
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (73.0% of reviews)
Entry-Level Pricing
$0.00
$29/ user, per month (billed annually)
HubSpot Sales Hub
Star Rating
(13,612)4.4 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansInsightly CRM
Star Rating
(932)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in user onboarding, with many users finding it easy to bring new team members up to speed. The platform's automation features and customizable deal tracking are frequently highlighted, making it a strong choice for teams looking for a seamless setup experience.
- Users say that Insightly CRM offers a unique advantage by combining CRM and project management functionalities in one platform. This integration allows users to track customer interactions from lead generation to project delivery, which is particularly beneficial for small businesses looking for an all-in-one solution.
- Reviewers mention that HubSpot Sales Hub's reporting features are among the best in the industry, with users praising the sales intelligence forecasting and AI note-taker for recording sales calls. This level of detail helps teams manage their sales processes more effectively and make informed decisions.
- According to verified reviews, Insightly CRM is appreciated for its intuitive interface and clean workflows, making it easy for users to navigate the system. However, some users have noted that it can struggle to meet specific workflow needs, indicating potential configuration challenges for more complex requirements.
- G2 reviewers highlight that while HubSpot Sales Hub has a higher overall satisfaction score, Insightly CRM still holds its ground in the small business segment, where it is favored for its affordability and ease of use. Users often mention that it provides a better experience for those who prioritize budget-friendly options.
- Users report that both platforms have strong customer support, but HubSpot Sales Hub tends to receive higher ratings for the quality of support. Reviewers appreciate the extensive knowledge base and customer support portal, which help users resolve issues quickly and efficiently.
Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
HubSpot Sales Hub
Free Trial is available
Insightly CRM
Free Trial is available
Ratings
Meets Requirements
8.6
9,906
8.2
790
Ease of Use
8.7
10,795
8.4
795
Ease of Setup
8.4
4,761
8.3
352
Ease of Admin
8.6
3,156
8.5
337
Quality of Support
8.6
8,921
8.0
677
Has the product been a good partner in doing business?
8.7
3,108
8.5
322
Product Direction (% positive)
8.7
9,482
8.0
765
Features by Category
Sales Force Automation
8.7
6108
|
Verified
8.5
621
|
Verified
Feature Not Available
Feature Not Available
8.6
5983
|
Verified
8.3
595
|
Verified
8.6
6150
|
Verified
8.1
623
|
Verified
7.8
4203
|
Verified
7.5
350
|
Verified
8.5
5077
|
Verified
8.0
452
|
Verified
7.8
3260
|
Verified
7.5
339
|
Verified
7.8
3167
|
Verified
7.6
349
|
Verified
8.2
2460
8.0
423
|
Verified
Marketing Automation
8.7
5402
|
Verified
7.6
406
|
Verified
8.5
5058
|
Verified
Feature Not Available
8.7
5232
|
Verified
8.1
523
|
Verified
8.1
4445
|
Verified
7.6
340
|
Verified
Customer Support
8.3
3634
|
Verified
7.8
395
8.1
2464
7.8
401
8.4
3299
|
Verified
7.9
461
8.0
3279
|
Verified
7.6
326
|
Verified
8.2
3509
|
Verified
7.8
362
Reporting & Analytics
8.2
5805
|
Verified
7.9
527
|
Verified
8.4
6134
|
Verified
7.9
551
|
Verified
8.0
4294
|
Verified
7.6
388
|
Verified
Mobile & Social
8.0
3809
|
Verified
7.8
357
|
Verified
8.1
2460
|
Verified
7.7
353
|
Verified
7.7
4130
|
Verified
7.8
416
|
Verified
Platform
8.1
2925
|
Verified
7.9
315
|
Verified
8.3
2553
|
Verified
8.1
310
|
Verified
8.5
2984
|
Verified
8.4
321
|
Verified
8.1
2282
|
Verified
8.0
215
|
Verified
7.5
1977
7.3
88
8.0
2578
|
Verified
7.6
250
|
Verified
8.6
2988
|
Verified
8.3
320
|
Verified
8.0
1667
7.6
215
|
Verified
Integration
8.4
2264
|
Verified
8.0
288
|
Verified
8.2
2379
|
Verified
7.6
237
|
Verified
8.1
2229
|
Verified
7.3
224
|
Verified
Generative AI
7.4
677
6.8
28
Agentic AI - CRM
7.2
217
7.5
8
7.2
214
8.5
8
7.3
214
7.9
8
7.1
215
8.1
8
7.0
214
7.6
7
7.1
213
7.7
8
7.2
213
7.9
8
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
528
Not enough data
8.6
624
Not enough data
8.8
652
Not enough data
8.9
660
Not enough data
Organization
9.0
681
Not enough data
8.8
667
Not enough data
8.7
605
Not enough data
Performance Analysis
8.3
558
Not enough data
8.8
669
Not enough data
Sales Analysis
Feature Not Available
Not enough data
8.7
620
Not enough data
Generative AI
8.2
157
Not enough data
8.3
157
Not enough data
Agentic AI - AI Sales Assistant
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Not enough data
Integrated Workflows
8.8
1635
Not enough data
9.0
1682
Not enough data
8.3
1440
Not enough data
8.2
1336
Not enough data
8.8
1524
Not enough data
8.7
1387
Not enough data
8.5
1303
Not enough data
Repeatability and Reportability
8.6
1478
Not enough data
8.7
1550
Not enough data
8.6
1521
Not enough data
8.1
1394
Not enough data
Feature Not Available
Not enough data
AI and Automation
8.2
1244
Not enough data
8.1
1211
Not enough data
8.1
1202
Not enough data
7.8
1083
Not enough data
7.7
1030
Not enough data
Generative AI
7.3
494
Not enough data
Agentic AI - Sales Engagement
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
Not enough data
Call Analytics
8.2
303
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Not enough data
Generative AI
7.7
113
Not enough data
Agentic AI - Conversation Intelligence
7.5
26
Not enough data
7.6
26
Not enough data
7.8
27
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.6
26
Not enough data
Responses
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
Automation - AI Agents
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
Platform
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Not enough data
Autonomy - AI Agents
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
Generative AI
9.1
9
Not enough data
9.1
9
Not enough data
Integrations
8.3
524
Not enough data
9.0
721
Not enough data
8.3
590
Not enough data
8.4
578
Not enough data
7.7
489
Not enough data
Branding & Customizatio
8.6
630
Not enough data
8.7
650
Not enough data
8.4
571
Not enough data
Automatic Rules & Configurations
8.7
624
Not enough data
8.9
633
Not enough data
8.5
590
Not enough data
Agentic AI - Business Scheduling
7.7
48
Not enough data
7.6
47
Not enough data
Agentic AI - Visitor Identification
6.0
17
Not enough data
Agentic AI - Sales Performance Management
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Not enough data
Incentives
7.8
771
Not enough data
8.1
849
|
Verified
Not enough data
7.5
720
|
Verified
Not enough data
8.3
945
Not enough data
Personalization
8.4
968
Not enough data
8.5
1101
|
Verified
Not enough data
8.8
1200
|
Verified
Not enough data
8.5
992
|
Verified
Not enough data
Administrative
8.6
1023
|
Verified
Not enough data
8.4
904
|
Verified
Not enough data
8.3
858
Not enough data
Agentic AI - Email Tracking
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Not enough data
Analytics
8.7
2096
Not enough data
8.8
2083
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
2135
Not enough data
8.9
2135
Not enough data
8.8
2232
Not enough data
Feature Not Available
Not enough data
8.9
2209
Not enough data
Generative AI
7.5
485
Not enough data
Agentic AI - Sales Analytics
7.0
107
Not enough data
7.1
105
Not enough data
7.3
103
Not enough data
7.3
105
Not enough data
7.2
104
Not enough data
Data Sourcing
8.3
1356
8.2
35
8.4
1426
8.6
43
8.2
1292
8.3
35
8.6
1545
8.7
40
8.4
1389
8.0
36
Predictive Analytics
8.1
1347
7.9
37
8.2
1304
7.9
38
7.8
1133
7.8
33
7.9
1265
7.8
35
Sales Management
8.8
1554
8.5
37
7.9
1246
8.1
30
8.4
1409
8.7
32
8.9
1620
8.8
39
Agentic AI - Outbound Call Tracking
7.5
63
Not enough data
7.1
61
Not enough data
Calling
8.6
1192
Not enough data
8.1
984
Not enough data
8.6
1152
Not enough data
8.7
1183
Not enough data
7.9
71
Not enough data
Contacts
8.7
1258
Not enough data
8.4
1100
Not enough data
8.6
1160
Not enough data
Insights
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.6
67
Not enough data
Agentic AI - Sales Enablement
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Not enough data
Content Management
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Not enough data
Analytics
8.4
885
Not enough data
8.5
885
Not enough data
8.4
828
Not enough data
8.3
802
Not enough data
Learning Management - Sales Enablement
7.5
40
Not enough data
7.5
40
Not enough data
7.8
41
Not enough data
Revenue Enablement - Sales Enablement
7.4
39
Not enough data
7.3
40
Not enough data
7.5
40
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HubSpot Sales Hub and Insightly CRM are categorized as Sales Analytics and CRM
Unique Categories
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Visitor Identification, Email Tracking, Sales Performance Management, AI Agents For Business Operations, and Insurance CRM
Insightly CRM has no unique categories
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
3.9%
Other
71.1%
Alternatives
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
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