# Top 10 Insightly CRM Alternatives & Competitors **Average Rating:** 4.2/5 **Total Number of Reviews:** 944 Research alternative solutions to Insightly CRM on G2, with real user reviews on competing tools. CRM Software is a widely used technology, and many people are seeking reliable, user friendly software solutions with social collaboration features, ai text generation, and social network integration. Other important factors to consider when researching alternatives to Insightly CRM include user interface and emails. The best overall Insightly CRM alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like Insightly CRM are HubSpot Sales Hub, Pipedrive, Zoho CRM, and Dynamics 365 Sales. Insightly CRM alternatives can be found in [CRM Software](https://www.g2.com/categories/crm). ## Best Paid & Free Alternatives to Insightly CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - [Copper](https://www.g2.com/products/copper/reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) ## Top 10 Alternatives to Insightly CRM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Insightly CRM stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Computer Software, and Management Consulting, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,829 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Reviewers say compared to Insightly CRM, Agentforce Sales (formerly Salesforce Sales Cloud) is: - Slower to reach roi - More expensive - Better at meeting requirements Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-insightly-crm) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Dynamics 365 Sales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Nutshell](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-nutshell) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Freshsales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Copper](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-copper) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipeline CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipeline-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Workbooks](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-workbooks) ### 2. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,847 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Reviewers say compared to Insightly CRM, HubSpot Sales Hub is: - More expensive - Slower to reach roi - Better at support Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-insightly-crm) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Pipedrive](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [HubSpot Sales Hub vs Zoho CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [HubSpot Sales Hub vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Nutshell](https://www.g2.com/compare/hubspot-sales-hub-vs-nutshell) - [HubSpot Sales Hub vs Freshsales](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Copper](https://www.g2.com/compare/copper-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Pipeline CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-pipeline-crm) - [HubSpot Sales Hub vs Workbooks](https://www.g2.com/compare/hubspot-sales-hub-vs-workbooks) ### 3. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) By Pipedrive **Average Rating:** 4.3/5 **Total Reviews:** 3,071 Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Reviewers say compared to Insightly CRM, Pipedrive is: - More usable - Easier to set up - More expensive Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs Pipedrive](https://www.g2.com/compare/insightly-crm-vs-pipedrive) **Compare Pipedrive with other alternatives:** - [Pipedrive vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Pipedrive vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [Pipedrive vs Zoho CRM](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Pipedrive vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-pipedrive) - [Pipedrive vs Nutshell](https://www.g2.com/compare/nutshell-vs-pipedrive) - [Pipedrive vs Freshsales](https://www.g2.com/compare/freshsales-vs-pipedrive) - [Pipedrive vs Copper](https://www.g2.com/compare/copper-vs-pipedrive) - [Pipedrive vs Pipeline CRM](https://www.g2.com/compare/pipedrive-vs-pipeline-crm) - [Pipedrive vs Workbooks](https://www.g2.com/compare/pipedrive-vs-workbooks) ### 4. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,931 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Reviewers say compared to Insightly CRM, Zoho CRM is: - More expensive - Slower to reach roi - Better at meeting requirements Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs Zoho CRM](https://www.g2.com/compare/insightly-crm-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Zoho CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [Zoho CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Zoho CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-zoho-crm) - [Zoho CRM vs Nutshell](https://www.g2.com/compare/nutshell-vs-zoho-crm) - [Zoho CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-zoho-crm) - [Zoho CRM vs Copper](https://www.g2.com/compare/copper-vs-zoho-crm) - [Zoho CRM vs Pipeline CRM](https://www.g2.com/compare/pipeline-crm-vs-zoho-crm) - [Zoho CRM vs Workbooks](https://www.g2.com/compare/workbooks-vs-zoho-crm) ### 5. [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) By Microsoft **Average Rating:** 3.8/5 **Total Reviews:** 1,619 Microsoft Dynamics 365 Sales automates sales, customer service, and marketing. CRM enables extensive customization. Deploy online or install on premises. Reviewers say compared to Insightly CRM, Dynamics 365 Sales is: - Slower to reach roi - More expensive Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-insightly-crm) **Compare Dynamics 365 Sales with other alternatives:** - [Dynamics 365 Sales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-dynamics-365-sales) - [Dynamics 365 Sales vs HubSpot Sales Hub](https://www.g2.com/compare/dynamics-365-sales-vs-hubspot-sales-hub) - [Dynamics 365 Sales vs Pipedrive](https://www.g2.com/compare/dynamics-365-sales-vs-pipedrive) - [Dynamics 365 Sales vs Zoho CRM](https://www.g2.com/compare/dynamics-365-sales-vs-zoho-crm) - [Dynamics 365 Sales vs Nutshell](https://www.g2.com/compare/dynamics-365-sales-vs-nutshell) - [Dynamics 365 Sales vs Freshsales](https://www.g2.com/compare/dynamics-365-sales-vs-freshsales) - [Dynamics 365 Sales vs Copper](https://www.g2.com/compare/copper-vs-dynamics-365-sales) - [Dynamics 365 Sales vs Pipeline CRM](https://www.g2.com/compare/dynamics-365-sales-vs-pipeline-crm) - [Dynamics 365 Sales vs Workbooks](https://www.g2.com/compare/dynamics-365-sales-vs-workbooks) ### 6. [Nutshell](https://www.g2.com/products/nutshell/reviews) By Nutshell **Average Rating:** 4.3/5 **Total Reviews:** 1,434 Nutshell is CRM software that helps small-business sales reps win more deals. Reviewers say compared to Insightly CRM, Nutshell is: - More expensive - Better at support - More usable Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs Nutshell](https://www.g2.com/compare/insightly-crm-vs-nutshell) **Compare Nutshell with other alternatives:** - [Nutshell vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-nutshell) - [Nutshell vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-nutshell) - [Nutshell vs Pipedrive](https://www.g2.com/compare/nutshell-vs-pipedrive) - [Nutshell vs Zoho CRM](https://www.g2.com/compare/nutshell-vs-zoho-crm) - [Nutshell vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-nutshell) - [Nutshell vs Freshsales](https://www.g2.com/compare/freshsales-vs-nutshell) - [Nutshell vs Copper](https://www.g2.com/compare/copper-vs-nutshell) - [Nutshell vs Pipeline CRM](https://www.g2.com/compare/nutshell-vs-pipeline-crm) - [Nutshell vs Workbooks](https://www.g2.com/compare/nutshell-vs-workbooks) ### 7. [Freshsales](https://www.g2.com/products/freshsales/reviews) By Freshworks **Average Rating:** 4.5/5 **Total Reviews:** 1,234 Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises. Reviewers say compared to Insightly CRM, Freshsales is: - Better at support - More expensive - More usable Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-insightly-crm) **Compare Freshsales with other alternatives:** - [Freshsales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) - [Freshsales vs HubSpot Sales Hub](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) - [Freshsales vs Pipedrive](https://www.g2.com/compare/freshsales-vs-pipedrive) - [Freshsales vs Zoho CRM](https://www.g2.com/compare/freshsales-vs-zoho-crm) - [Freshsales vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-freshsales) - [Freshsales vs Nutshell](https://www.g2.com/compare/freshsales-vs-nutshell) - [Freshsales vs Copper](https://www.g2.com/compare/copper-vs-freshsales) - [Freshsales vs Pipeline CRM](https://www.g2.com/compare/freshsales-vs-pipeline-crm) - [Freshsales vs Workbooks](https://www.g2.com/compare/freshsales-vs-workbooks) ### 8. [Copper](https://www.g2.com/products/copper/reviews) By Copper **Average Rating:** 4.5/5 **Total Reviews:** 1,156 Copper is a smart & simple CRM that helps you close deals faster. Reviewers say compared to Insightly CRM, Copper is: - More usable - More expensive - Better at support Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs Copper](https://www.g2.com/compare/copper-vs-insightly-crm) **Compare Copper with other alternatives:** - [Copper vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-copper) - [Copper vs HubSpot Sales Hub](https://www.g2.com/compare/copper-vs-hubspot-sales-hub) - [Copper vs Pipedrive](https://www.g2.com/compare/copper-vs-pipedrive) - [Copper vs Zoho CRM](https://www.g2.com/compare/copper-vs-zoho-crm) - [Copper vs Dynamics 365 Sales](https://www.g2.com/compare/copper-vs-dynamics-365-sales) - [Copper vs Nutshell](https://www.g2.com/compare/copper-vs-nutshell) - [Copper vs Freshsales](https://www.g2.com/compare/copper-vs-freshsales) - [Copper vs Pipeline CRM](https://www.g2.com/compare/copper-vs-pipeline-crm) - [Copper vs Workbooks](https://www.g2.com/compare/copper-vs-workbooks) ### 9. [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) By Pipeline CRM **Average Rating:** 4.3/5 **Total Reviews:** 952 Pipeline CRM is the first sales productivity platform to combine sales engagement and CRM in one simple app Reviewers say compared to Insightly CRM, Pipeline CRM is: - Better at support - Easier to do business with - Easier to set up Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs Pipeline CRM](https://www.g2.com/compare/insightly-crm-vs-pipeline-crm) **Compare Pipeline CRM with other alternatives:** - [Pipeline CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipeline-crm) - [Pipeline CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipeline-crm) - [Pipeline CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-pipeline-crm) - [Pipeline CRM vs Zoho CRM](https://www.g2.com/compare/pipeline-crm-vs-zoho-crm) - [Pipeline CRM vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-pipeline-crm) - [Pipeline CRM vs Nutshell](https://www.g2.com/compare/nutshell-vs-pipeline-crm) - [Pipeline CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-pipeline-crm) - [Pipeline CRM vs Copper](https://www.g2.com/compare/copper-vs-pipeline-crm) - [Pipeline CRM vs Workbooks](https://www.g2.com/compare/pipeline-crm-vs-workbooks) ### 10. [Workbooks](https://www.g2.com/products/workbooks/reviews) By Workbooks **Average Rating:** 4.2/5 **Total Reviews:** 573 Workbooks.com delivers an intuitive, fast to implement CRM that empowers small to mid-size organisations. Reviewers say compared to Insightly CRM, Workbooks is: - Slower to reach roi - More expensive - Better at support Categories in common with Insightly CRM: [CRM](https://www.g2.com/categories/crm), [Sales Analytics](https://www.g2.com/categories/sales-analytics) **Compare:** [Insightly CRM vs Workbooks](https://www.g2.com/compare/insightly-crm-vs-workbooks) **Compare Workbooks with other alternatives:** - [Workbooks vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-workbooks) - [Workbooks vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-workbooks) - [Workbooks vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-workbooks) - [Workbooks vs Zoho CRM](https://www.g2.com/compare/workbooks-vs-zoho-crm) - [Workbooks vs Dynamics 365 Sales](https://www.g2.com/compare/dynamics-365-sales-vs-workbooks) - [Workbooks vs Nutshell](https://www.g2.com/compare/nutshell-vs-workbooks) - [Workbooks vs Freshsales](https://www.g2.com/compare/freshsales-vs-workbooks) - [Workbooks vs Copper](https://www.g2.com/compare/copper-vs-workbooks) - [Workbooks vs Pipeline CRM](https://www.g2.com/compare/pipeline-crm-vs-workbooks) --- ## Insightly CRM Alternatives FAQs ### What are the best alternatives to Insightly CRM? The best alternatives to Insightly CRM based on G2 user ratings and review counts include [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (4.4/5 stars, 25,803 reviews), [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) (4.4/5 stars, 13,814 reviews), and [Pipedrive](https://www.g2.com/products/pipedrive/reviews) (4.3/5 stars, 3,053 reviews). These alternatives offer higher or comparable ratings with significantly larger user bases, indicating strong market adoption and satisfaction. Other notable alternatives include Zoho, Microsoft Dynamics 365 Sales, Nutshell, Freshsales, Copper, Pipeline CRM, and Workbooks, each providing unique strengths in usability, customization, and integration. ### What features do alternatives offer that Insightly CRM does not? Insightly CRM lacks native campaign management and partner relationship management (PRM) features, which are available natively in several alternatives such as Agentforce Sales, HubSpot Sales Hub, Zoho, Microsoft Dynamics 365 Sales, Nutshell, Freshsales, Pipeline CRM, and Workbooks. ### Which CRM tools do reviewers recommend instead of Insightly CRM? Reviewers recommend [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) for its comprehensive AI-driven automation, extensive customization, and seamless integration with existing tools, which significantly improve sales productivity and pipeline visibility. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) is favored for its intuitive user interface, ease of administration, and strong automation features that streamline sales workflows and improve team alignment. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) is praised for its simple, visual pipeline management and ease of use, making it ideal for small to medium businesses seeking efficient deal tracking and automation. Additionally, [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) is recommended for its balance of affordability, customization, and AI-powered insights, while [Microsoft Dynamics 365 Sales](https://www.g2.com/products/microsoft-dynamics-365-sales/reviews) is preferred for its deep integration with Microsoft tools and AI-driven sales insights. Other alternatives like Nutshell, Freshsales, Copper, Pipeline CRM, and Workbooks are also endorsed for their usability, support, and feature richness tailored to various business needs. ### How does Insightly CRM compare to Agentforce Sales? According to G2 data, [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) holds an average rating of 4.2/5 across 942 reviews, while [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) leads with a 4.4/5 average rating from 25,803 reviews. Dimension scores reveal that Agentforce Sales outperforms Insightly CRM in meeting requirements by 0.5 points (8.8 vs 8.3), whereas Insightly CRM scores higher in usability by 0.2 points (8.4 vs 8.2), ease of setup by 0.5 points (8.3 vs 7.8), ease of administration by 0.6 points (8.5 vs 7.9), and ease of doing business with by 0.1 points (8.5 vs 8.4). Both products have similar support scores (8.1 for Agentforce Sales vs 8.0 for Insightly CRM). Feature-wise, Agentforce Sales offers Campaign Management and Partner Relationship Management (PRM), which are not available in Insightly CRM. User sentiment highlights that Agentforce Sales has 3,167 mentions of features and 2,065 mentions of ease of use, compared to Insightly CRM's 20 mentions of ease of use and 7 mentions of feature richness. However, Insightly CRM is praised for its ease of use, customization, and integrations, while Agentforce Sales is recognized for its powerful automation, AI-driven insights, and extensive integrations. In summary, Agentforce Sales is favored for its advanced features, AI automation, and scalability, while Insightly CRM is preferred for its simpler setup, administration, and user-friendly interface. Agentforce Sales is more suitable for enterprises needing robust automation and AI capabilities, whereas Insightly CRM fits small to medium businesses valuing ease of use and cost-effectiveness. ### Why do users choose Agentforce Sales over Insightly CRM? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over Insightly CRM primarily for its advanced AI-driven automation and comprehensive feature set. With 3,167 mentions highlighting its features and 2,065 mentions praising ease of use, Agentforce Sales excels in lead management, sales management, automation, and integration capabilities. Its autonomous AI agents reduce manual administrative tasks, enabling sales teams to focus more on closing deals, which significantly improves productivity and ROI. Agentforce Sales offers superior pipeline visibility, customizable dashboards, and real-time forecasting, which are critical for managing complex sales processes and scaling operations. The platform's extensive integration ecosystem, including Slack, Gmail, and marketing automation tools, centralizes sales workflows, enhancing efficiency. Users also appreciate its scalability and the ability to tailor workflows to specific business needs. Despite a steeper learning curve and higher cost, users value Agentforce Sales for its long-term ROI, powerful reporting, and AI capabilities that provide actionable insights and personalized outreach. 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